Breakfast, lunch and dinner served

Reviews of Astoria Greenbelt

3 out of 5
Astoria Greenbelt
914 Arnaiz Avenue (Formerly Pasay Road), Makati, Manila

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 427 reviews" "
Rating 8 - Good. 177 out of 427 reviews" "
Rating 6 - Okay. 47 out of 427 reviews" "
Rating 4 - Poor. 16 out of 427 reviews" "
Rating 2 - Terrible. 4 out of 427 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Greenbelt shopping mall. Very courteous staff and personalized service. The only downside is no parking area for guests. You have to self park in nearby Greenbelt mall and walk back to the hotel.
Stayed 1 night in May 2024
Response from The Astoria Greenbelt Management on 6 May 2024
Dear Michael John,Thank you for your review! We appreciate your feedback and are glad to hear that you found our staff courteous and enjoyed the personalized service. We apologize for any inconvenience regarding the parking situation and will take this into consideration for future improvements. We hope to welcome you back soon!Always your Astoria,The Astoria Greenbelt Management

8/10 Good

Bernadette

Liked: Cleanliness, staff & service
Centrally located in the heart of Makati with many dining options.
Stayed 4 nights in Mar 2024
Response from The Astoria Greenbelt Management on 6 May 2024
Dear Bernadette,Thank you for sharing your experience at Astoria Greenbelt. We are pleased to hear that you appreciated our courteous staff and personalized service. We value your patronage and hope to welcome you back soon.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

ELEXIS

Liked: Cleanliness, staff & service, property conditions & facilities
This is a small located but very well located in Makati. The staff are excellent and friendly. The Breakfast was great. Will stay here again in the future
Stayed 2 nights in Mar 2024
Response from The Astoria Greenbelt Management on 4 Apr 2024
Dear ELEXIS,Thank you for your review! We are thrilled to hear that you enjoyed your stay with us at Astoria Greenbelt. Our team takes pride in providing excellent service and creating a positive experience for our guests. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please do not hesitate to let us know.Always your Astoria,The Astoria Greenbelt Management

6/10 Okay

Celia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator is out order since I check in and check out. I hate using stairs.
Stayed 5 nights in Mar 2024
Response from The Astoria Greenbelt Management on 18 Mar 2024
Dear Celia,We apologize for the inconvenience caused by the elevator being out of order during your stay. We understand that this can be frustrating, and we appreciate your feedback. We will make sure to address this issue promptly to ensure a more comfortable experience for our future guests. Thank you for bringing this to our attention.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Hector

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and service. Except the elevator was not working.
Stayed 1 night in Mar 2024
Response from The Astoria Greenbelt Management on 18 Mar 2024
Dear Hector,We apologize for the inconvenience caused by the out-of-order elevator during your stay. We are currently working on resolving this issue promptly to ensure a more comfortable experience for our guests in the future. Thank you for your feedback.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

CARLOS, GRANADA HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By U S. standards, this property would fall on 3.5 star boutique hotel rating. If they upgrade the exterior façade it will even qualify for 4 Star boutique hotel rating. The rooms, hallways, lobby & restaurant have a very modern feel to it and kept very clean. Depending on the length of your stay, uou get at least 1 complimentary buffet brunch, high quality food with good and good assortment, I believe it's around ₱540 each after the complimentary meal. The rooms are clean and has a fridge and a microwave, and there's a window, the design is very modern and whimsical. I stayed for 8 nights, and I enjoyed every minute of it. The staff, typical of Filipino businesses, very polite courteous and helpful. Please don't forget to tip 😊 The location, it couldn't any better, short walk to Manila's best dining and shopping, possibly the nest feal for a hood hotel in the area, most hotels jere are bigger luxury chains that can costs you a a fortune. I will definitely stay in this property again and I highly recommend it! Thank for the great stay!
Stayed 8 nights in Feb 2024
Response from The Astoria Greenbelt Management on 4 Mar 2024
Dear CARLOS,Thank you for taking the time to provide such detailed feedback regarding your stay at Astoria Greenbelt. We are thrilled to hear that you enjoyed our modern and clean facilities, the complimentary buffet brunch, and the convenient location. Our team prides itself on providing exceptional service, and we are delighted that you found them polite, courteous, and helpful. We appreciate your kind words and look forward to welcoming you back on your next visit.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

CARLOS, GRANADA HILLS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In U.S. standards, this hotel would qualify for a 3.5 Star boutique hotel, the interior and rooms have a modern look/feel to it and very clean. You get at least 1-2 complimentary breakfast depending on your length of stay or around ₱540, really good food, it's a full buffet brunch. The staff is typical of any Filipino businesses, very polite & courteous. The location- centrally located couldn't be any better! could well be the best deal in the area for a good hotel. If there is anything that needs some fixing in this property, it the exterior façade, it's dated & unkept, etc. Still a good place to stay and would definitely stay again.
Stayed 1 night in Feb 2024
Response from The Astoria Greenbelt Management on 4 Mar 2024
Dear CARLOS,Thank you for taking the time to provide such detailed feedback regarding your stay at Astoria Greenbelt. We are thrilled to hear that you enjoyed our modern and clean facilities, the complimentary buffet brunch, and the convenient location. Our team prides itself on providing exceptional service, and we are delighted that you found them polite, courteous, and helpful. We appreciate your kind words and look forward to welcoming you back on your next visit. Thank you for choosing Astoria!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

VIRGILIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 14 nights in Feb 2024
Response from The Astoria Greenbelt Management on 4 Mar 2024
Dear VIRGILIO,Thank you for your feedback. We appreciate your positive comments about the convenience of Astoria Greenbelt. If you have any further comments or suggestions to share, please feel free to reach out. We hope to see you again soon.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Hotel is accessible to all the shops that I like, eateries that I enjoy going to. Staff are always willing to help.
Stayed 5 nights in Feb 2024
Response from The Astoria Greenbelt Management on 4 Mar 2024
Dear Victoria,Thank you for your positive feedback! We are glad to hear that you enjoyed your stay at Astoria Greenbelt and found the location and staff accommodating. We appreciate your business and hope to welcome you back again in the future. If there is anything more we can do to enhance your experience, please let us know.Always your Astoria,The Astoria Greenbelt Management

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from The Astoria Greenbelt Management on 20 Feb 2024
Dear Arlene,Thank you for your positive review! We are delighted to hear that you had a fantastic experience with our staff at Astoria Greenbelt. We look forward to welcoming you back on your next visit. If you have any feedback or suggestions for us to further enhance your stay, please do not hesitate to share. Thank you again for choosing Astoria Greenbelt!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is convenient and easy access to everything around Makati. Staff are professional and very helpful and accommodating, Although we arrived super early they are happy to cater our luggage with no question. and even provided us prompt assistance to any question we may have prior our booking date. They also have beautiful inhouse restaurant with lots of choices in case early cravings gets to you, FYI: Majority of restaurants and shopping centre in Makati starts at 10am. so its great to know you can have good food if you wake up early. Overall, the facility is clean and cosy not too crowded and beds are comfortable and for its price you wont regret stayingat this place compare to high priced hotels around the area. will definitely stay again on our next visit to manila.
Response from The Astoria Greenbelt Management on 1 Feb 2024
Dear Denise,Thank you for taking the time to share your experience with Astoria Greenbelt. We're thrilled to hear that you found our location convenient and our staff professional and helpful. We strive to provide excellent customer service and ensure our guests have a comfortable and enjoyable stay. We're glad you enjoyed our in-house restaurant and found the facility clean and cozy. We appreciate your recommendation and look forward to welcoming you back on your next visit to Manila.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

DANIEL

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Overall great hotel. Would stay at the property again.
Stayed 7 nights in Nov 2023
Response from The Astoria Greenbelt Management on 1 Feb 2024
Dear DANIEL,Thank you for your review! We appreciate your positive feedback and are delighted to hear that you enjoyed your stay at Astoria Greenbelt. We look forward to welcoming you back in the future. If there is anything else we can assist you with, please don't hesitate to let us know.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Eduardo

Stayed 2 nights in Jan 2024
Response from The Astoria Greenbelt Management on 20 Feb 2024
Dear Eduardo,Thank you for your kind words. We are thrilled to hear that you had a fantastic experience with our staff at Astoria Greenbelt. We look forward to welcoming you back on your next visit. Let us know if there is anything we can do to make your stay even better next time.Always your Astoria,The Astoria Greenbelt Management

8/10 Good

Rosario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the location.
Stayed 1 night in Jan 2024
Response from The Astoria Greenbelt Management on 1 Feb 2024
Dear Rosario,Thank you for taking the time to review our hotel, Rosario. We're delighted to hear that you had a great experience and that you would choose to stay with us again. Our location is one of our highlights, and we're glad it met your expectations. We look forward to welcoming you back in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are grateful to the friendly courteous staff. Overall excellent service . The location is safe walking distance to Greenbelt Landmark and Glorietta malls. The breakfast buffet has healthy delicious choices . We strongly recommend this place , reasonable price ! Rolly & Evelyn from Toronto , Canada Dec . 17-20 , 2024
Stayed 3 nights in Dec 2023
Response from The Astoria Greenbelt Management on 22 Dec 2023
Dear romulo,Thank you for taking the time to write such a positive review of Astoria Greenbelt! We are thrilled to hear that you enjoyed your stay and found our staff to be friendly and courteous. We pride ourselves on providing excellent service and creating a safe and convenient location for our guests. We are also glad that you enjoyed our breakfast buffet with its healthy and delicious choices. Thank you for recommending us and for highlighting our reasonable prices. We hope to welcome you back to Astoria Greenbelt in the future!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Luisa

Stayed 2 nights in Nov 2023
Response from The Astoria Greenbelt Management on 22 Dec 2023
Dear Luisa,Thank you for your review! We appreciate your kind words about our staff, service, and location. We strive to provide excellent service and a comfortable experience for our guests. Thank you for recommending us, and we hope to welcome you back again soon!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Greenbelt mall and other malls and restaurant
Stayed 3 nights in Nov 2023
Response from The Astoria Greenbelt Management on 24 Nov 2023
Dear Mario,Thank you for your review! We appreciate your feedback about the convenient location of Astoria Greenbelt. Its proximity to Greenbelt Mall and other establishments is indeed one of its key advantages. We hope you enjoyed your stay and look forward to welcoming you back in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

CLARISSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are all very courteous. Breakfast selection is also very good. Less than 10 min walk to greenbelt
Stayed 1 night in Nov 2023
Response from The Astoria Greenbelt Management on 24 Nov 2023
Dear CLARISSA,Thank you for your review! We are delighted to hear that you had a positive experience at Astoria Greenbelt. Our staff takes pride in providing excellent customer service, and we are glad that it was evident during your stay. We also appreciate your feedback on the breakfast selection. We strive to offer a variety of options to cater to our guests' preferences. The proximity to Greenbelt is indeed a convenient feature of our hotel. Thank you for choosing Astoria Greenbelt, and we hope to welcome you back in the future!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Evangeline

Stayed 2 nights in Nov 2023
Response from The Astoria Greenbelt Management on 22 Dec 2023
Dear Evangeline,Thank you for your positive review of Astoria Greenbelt! We strive to provide excellent service and it's always a pleasure to hear that our guests have had a great experience. We appreciate your recommendation and hope to welcome you back in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Ramil, Deerfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious Breakfast buffet and the staff are very friendly and courteous. Would definitely recommend this hotel.
Stayed 11 nights in Oct 2023
Response from The Astoria Greenbelt Management on 24 Nov 2023
Dear Ramil,Thank you for your review! We're thrilled to hear that you enjoyed our delicious breakfast buffet and found our staff to be friendly and courteous. We appreciate your recommendation and hope to welcome you back to Astoria Greenbelt again soonAlways your Astoria,The Astoria Greenbelt Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from The Astoria Greenbelt Management on 25 Oct 2023
Dear Guest,Thank you for your review! We're glad to hear that you enjoyed your experience at Astoria Greenbelt. We look forward to welcoming you back in the future. If there's anything we can do to make your next visit even better, please let us know.Always your Astoria,The Astoria Greenbelt Management

8/10 Good

Theodore

Travelled with family
Liked: Staff & service
Great location within Greenbelt/Glorietta shopping district. Small boutique hotel, few parking, average buffet breakfast.
Stayed 7 nights in Oct 2023
Response from The Astoria Greenbelt Management on 25 Oct 2023
Dear Theodore,Thank you for your review of Astoria Greenbelt. We appreciate your feedback and are glad to hear that you enjoyed our hotel's location within the Greenbelt/Glorietta shopping district. We understand that parking may be limited, and we are continuously working to improve this aspect for our guests. We also take note of your comments regarding the buffet breakfast and will strive to enhance the dining experience for our guests. Thank you for choosing Astoria Greenbelt, and we hope to welcome you back in the future.Always your Astoria,The Astoria Greenbelt Management

6/10 Okay

Joan

Travelled with partner
Breakfast is good, however not a lot of options. Washroom shower knob does not hold up. Clogged shower and sink. Room is not sound proof. When people are talking outside, we can hear it. Any moving of furniture can easily be heard as well
Stayed 7 nights in Sep 2023
Response from The Astoria Greenbelt Management on 9 Oct 2023
Dear Joan,Thank you for taking the time to provide us with your feedback. We apologize for the inconvenience you experienced during your stay at Astoria Greenbelt. We appreciate your comments regarding the breakfast options and will take them into consideration for future improvements. In regards to the issues with the washroom, we will address them promptly to ensure that all amenities are in proper working order. We apologize for any noise disturbances you encountered and will look into ways to improve soundproofing in our rooms. We value your feedback and hope to have the opportunity to provide you with a better experience in the future. Thank you for choosing Astoria Greenbelt.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Doris

Stayed 1 night in Sep 2023
Response from The Astoria Greenbelt Management on 25 Oct 2023
Dear Doris,Thank you for your positive review! We are thrilled to hear that you enjoyed your stay at Astoria Greenbelt. We strive to provide a comfortable and memorable experience for all of our guests. We look forward to welcoming you back on your next visit!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service
Everything was excellent except that the bed was pushed to the wall so it was difficult to climb it on that other side. .
Stayed 2 nights in Sep 2023
Response from The Astoria Greenbelt Management on 28 Sept 2023
Dear Nilda,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay at Astoria Greenbelt. We would like to apologize for the inconvenience you experienced with the bed placement. We appreciate your feedback and will take it into consideration as we strive to improve our guests' overall experience. We hope to have the opportunity to welcome you back soon.Always your Astoria,The Astoria Greenbelt Management

4/10 Poor

Claudio

Stayed 2 nights in Sep 2023
Response from The Astoria Greenbelt Management on 25 Oct 2023
Dear Claudio,Thank you for taking the time to review Astoria Greenbelt! We are delighted to hear that you enjoyed your stay with us and that you plan on returning. We strive to provide exceptional service and a memorable experience for all of our guests. We look forward to welcoming you back in the future!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Verna

Stayed 3 nights in Sep 2023
Response from The Astoria Greenbelt Management on 21 Sept 2023
Dear Verna,Thank you for taking the time to review Astoria Greenbelt! We pride ourselves on providing clean and comfortable accommodations for our guests, and we're glad to hear that you had a positive experience. We hope to welcome you back soon!Always your Astoria,The Astoria Greenbelt Management

6/10 Okay

Mark, apo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People at the front desk was nice but the facility was very small the elevator only takes two people and very small bathroom. The AC was wall unit and seems like it was about to go out. The tv was supper small and the window was shut and could t open it. The people are nice but the facility has some work that needs to be done I would stay their only if it was a short time like a day or two
Stayed 4 nights in Sep 2023
Response from The Astoria Greenbelt Management on 21 Sept 2023
Dear Mark,Thank you for taking the time to share your feedback about your recent stay at Astoria Greenbelt. We apologize for any inconvenience you experienced during your stay. We are always looking for ways to improve our facilities and services, and we appreciate your feedback. We will take your comments into consideration as we continue to make improvements to our property. Thank you for choosing Astoria Greenbelt.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great 1 night stay - highly recommended. Amazing value given the excellent location right next to Greenbelt and buffet breakfast included. Nice sized room and as always, friendly Philippine staff.
Stayed 1 night in Sep 2023
Response from The Astoria Greenbelt Management on 6 Sept 2023
Dear Michael,Thank you for taking the time to write a review and for choosing Astoria Greenbelt as your accommodation. We are delighted to hear that you had a great stay with us and that you found our location convenient and our staff friendly. It is always our pleasure to provide our guests with comfortable accommodations and excellent service. We hope to see you again soon!Always your Astoria,The Astoria Greenbelt Management

2/10 Terrible

James, Dublin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money, it was below average. 2023 and had to manually control the aircon. The fridge didn't work, and I didn't realize till I put stuff inside. With Dusit Thani near, no reason to consider this hotel.
Stayed 5 nights in Aug 2023
Response from The Astoria Greenbelt Management on 25 Aug 2023
Dear James,We are sorry to hear that you had a less than satisfactory experience during your stay at Astoria Greenbelt. Our team takes all feedback seriously and we will work to address the issues you experienced with the air conditioning and fridge. We strive to provide our guests with a comfortable and convenient stay, and we apologize if we fell short of your expectations. To be clear, our Front Office team is always available should you have concerns, and they are just a call away. We hope that you will give us another chance to exceed your expectations in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

GRANT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 3 nights in Aug 2023
Response from The Astoria Greenbelt Management on 16 Aug 2023
Dear GRANT,Thank you for leaving a review of Astoria Greenbelt. We're thrilled to hear that our staff was friendly and helpful during your visit. We pride ourselves on providing excellent customer service, and we're glad to see that our efforts are appreciated. Please let us know if there's anything else we can do to enhance your experience in the future.Always your Astoria,The Astoria Greenbelt Management

8/10 Good

Filomeno, La Mirada

Liked: Cleanliness, staff & service, property conditions & facilities
Near to shopping malls. The only thing the toilet and bath was small space. Shoupd have added 2 feet witdh and length. To be better
Stayed 3 nights in Jul 2023
Response from The Astoria Greenbelt Management on 7 Aug 2023
Dear Filomeno,Thank you for sharing your feedback about Astoria Greenbelt. We're glad to hear that you found our location convenient for shopping. We also appreciate your suggestion regarding the size of our bathroom and will take it into consideration as we continue to make improvements to our facilities. It's valuable feedback like yours that helps us to enhance our guest experience. Thank you again for choosing Astoria Greenbelt. We hope to have the opportunity to welcome you back in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service
The staff were excellent, breakfast was great, it's a 15 minute walk to Greenbelt.
Stayed 1 night in Jul 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Angelica,Thank you for taking the time to share your experience at Astoria Greenbelt. We are delighted to hear that you had an enjoyable stay with us and that our team was able to provide you with excellent service. We are also pleased to know that you found our breakfast to be great and that our location was convenient for you. We hope to welcome you back soon for another memorable stay.Always your Astoria,The Astoria Greenbelt Management

4/10 Poor

Peter

The location sounds great, just round the corner from greenbelt. The name sounds great, the price seemed reasonable, until I realized this is actually a three star hotel. The only difference between this hotel and Go is the breakfast. Oh well, you live and learn. A bit overpriced with small rooms and an unpleasant humming sound all night
Stayed 1 night in Jul 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Peter,We apologize for any inconvenience you may have experienced during your stay at Astoria Greenbelt. We appreciate your feedback and will take it into consideration as we continue to improve our services. We do have a range of room sizes and types, so please let us know if you would like to upgrade to a larger room with more amenities during your next visit. Additionally, we will investigate the humming sound you mentioned and take appropriate measures to address it. Thank you for choosing Astoria Greenbelt and we hope to have the opportunity to exceed your expectations in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and very convenient, close to many ammenities and shops. The service is amazing, only thing missing is a pool!
Stayed 1 night in Jul 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Charles,Thank you for taking the time to write a review about Astoria Greenbelt. We are thrilled to hear that you found our property clean, convenient and enjoyed our exceptional service. We apologize that we don't have a pool on the property but we do have other amenities that we hope you enjoy. We appreciate your feedback and look forward to continuing to provide you with an outstanding living experience.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Ace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small, boutique style hotel but has everything you need. Good location, great service, good breakfast selections. Great value for price.
Stayed 1 night in Jun 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Ace,Thank you for sharing your positive experience at Astoria Greenbelt! We are glad that you found our hotel to be a good value for your money. Our team takes pride in providing excellent service to our guests. We're happy that you enjoyed our breakfast selection and convenient location. Thank you for choosing us as your hotel of choice, and we hope to have the opportunity to serve you again in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

FERDINAND

Liked: Cleanliness, staff & service, property conditions & facilities
All the stuff are kind, accommodating and very respectful to all guests. They will serve you with professionalism! Everyday the food are different and delicious. What an amazing people!
Stayed 4 nights in Jun 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear FERDINAND,Thank you for taking the time to leave us this review! We are thrilled to hear that you had a positive experience at Astoria Greenbelt and that our staff provided you with excellent service. We are also glad to hear that you enjoyed our daily delicious food offerings. We hope to have the pleasure of welcoming you back soon!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Emelene

Travelled with partner
Liked: Cleanliness, staff & service
All in one. So convenient
Stayed 5 nights in May 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Emelene,Thank you for taking the time to write this lovely review about Astoria Greenbelt. We are thrilled to hear that you enjoyed your stay with us and that our staff provided you with professional and courteous service. Our team strives to ensure that every guest has a memorable experience, and we are glad to hear that we succeeded with you. We hope to welcome you back soon!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staffs are very courteous, friendly and accommodating. They’re always greeting and smiling whether you’re coming in or leaving out. The breakfast is always delicious. I’ll surely be back.
Stayed 13 nights in May 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Josephine,We're glad to hear that you enjoyed your stay at Astoria Greenbelt. Our staff works hard to make sure our guests feel welcome and comfortable, so it's always rewarding to hear positive feedback. We're also happy to hear that you enjoyed our breakfast offerings. We look forward to welcoming you back on your next visit. Thank you for your review!Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Myra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food, staff, safety and location
Stayed 3 nights in May 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Myra,Thank you for taking the time to share such a wonderful review about your recent experience at Astoria Greenbelt. We are thrilled to hear that you enjoyed the excellent food, staff, safety, and location. Our team takes great pride in providing top-notch customer service, so we are delighted that you found our staff courteous, friendly, and accommodating. We look forward to welcoming you back soon for another enjoyable stay. Thank you for choosing Astoria Greenbelt.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Mirraflor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, convenient to great eats and shopping and a safe area
Stayed 1 night in May 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Mirraflor,We are delighted to hear that you had such a wonderful experience at Astoria Greenbelt. Thank you for taking the time to share your kind words about our staff, food, safety, and location. We take pride in delivering exceptional service and creating a memorable experience for our guests. We look forward to welcoming you back soon!Always your Astoria,The Astoria Greenbelt Management

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
More like a 2 star hotel
I was told over messaging the hotel had no shuttle service only to find out they had one. The room they assigned me has painted over windows. Couple this with very low, dim lighting in the room I felt like I was in the middle of a murder mystery scene whenever I came back to the room. They had way too much furniture placed in a room that is 140 square feet making an already claustrophobic situation that much more closed in. The aircon is directly over the head of the bed. I developed a cold because of it. My stay was for 3 nights/2 days. My regret is that I didn’t spend the extra money to find better accommodations. Disappointed.
Stayed 3 nights in May 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Guest,We are sorry to hear that you had an unpleasant experience during your stay with us at Astoria Greenbelt. We apologize for any miscommunication regarding our shuttle service and for the state of your room. We strive to provide our guests with a comfortable and enjoyable stay, and it seems that we fell short in your case.We appreciate your feedback regarding the furniture placement and aircon, and we will take this into consideration as we work to improve our accommodations. We hope that you will give us another chance to provide you with a better experience in the future.Thank you for choosing Astoria Greenbelt as your accommodation of choice, and we hope to have the opportunity to serve you again.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

julia irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location breakfast was excellent, I would definitely stay here again
Stayed 3 nights in May 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear julia irene,Thank you for taking the time to write this review! We are thrilled to hear that you enjoyed your stay at Astoria Greenbelt and that the breakfast was to your liking. We appreciate your kind words and would be honored to have you as our guest again in the future.Always your Astoria,The Astoria Greenbelt Management

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniet.The employees are very respectful and helpful
Stayed 4 nights in May 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Ferdinand,Thank you for taking the time to share your experience at Astoria Greenbelt. We are thrilled to hear that you enjoyed our location, breakfast and found our employees respectful and helpful. We look forward to welcoming you back again for another great stay. Please don't hesitate to contact us if you need anything in the future.Always your Astoria,The Astoria Greenbelt Management

6/10 Okay

Araceli

Travelled with family
Liked: Staff & service
The property was close to the mall and walking distance only.
Stayed 2 nights in Mar 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Araceli,Thank you so much for taking the time to leave us this lovely review! We're thrilled to hear that you enjoyed your stay at Astoria Greenbelt and found the location convenient. We're also happy to hear that you enjoyed our breakfast offerings. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Jeffrey,Thank you for taking the time to share your review about your stay at Astoria Greenbelt. We're glad to hear that you enjoyed your stay and that the service and room met your expectations. We're also pleased to know that you enjoyed the breakfast we offered. We hope to have the opportunity to welcome you back soon.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a total bargin for what you get. The breakfast is fantastic and staff is so good I have traveled the world for 30 years stayed in hundreds of rooms and this place is great for the cost
Stayed 3 nights in Mar 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Edmond,Thank you for taking the time to leave a review for Astoria Greenbelt. We are thrilled to hear that you enjoyed your stay with us and that our breakfast and staff were the highlights of your experience. We are committed to providing our guests with a comfortable and enjoyable stay at an affordable price, and we're glad to hear that we were able to meet your expectations. We hope to have the opportunity to welcome you back in the future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Michelle

Stayed 1 night in Mar 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Michelle,Thank you for taking the time to review Astoria Greenbelt. We're thrilled to hear that you enjoyed our breakfast and found our staff to be excellent. It's also great to know that our location was convenient for your needs. We appreciate your feedback and hope to have the opportunity to host you again in the future.Always your Astoria,The Astoria Greenbelt Management

8/10 Good

Bonardo Ezar Adi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One of the good options to stay in Makati. Near with shopping area
Stayed 3 nights in Mar 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Bonardo Ezar Adi,Thank you for taking the time to share your experience at Astoria Greenbelt. We are pleased to hear that you enjoyed our breakfast and found our staff to be friendly and accommodating. We take pride in our location, as it is in close proximity to many shopping areas. We appreciate your support and look forward to welcoming you back in the near future.Always your Astoria,The Astoria Greenbelt Management

10/10 Excellent

Karlo, Burnaby

Travelled with group
Liked: Cleanliness, staff & service, amenities
The only drawback to an otherwise amazing stay is the shower which has very weak water output and pressure. Despite that, water pools on the shower floor. Other than that, I can only echo what had already been said on other reviews about their staff, breakfast, location and cleanliness which have all been impeccable. A very solid 3-star hotel!
Stayed 3 nights in Mar 2023
Response from The Astoria Greenbelt Management on 1 Aug 2023
Dear Karlo,Thank you for taking the time to share your feedback about your stay at Astoria Greenbelt. We're happy to hear that you found our staff, breakfast, location, and cleanliness to be impeccable. We apologize for the inconvenience you experienced with the shower, and we will work to improve the water output and pressure. We appreciate your honest feedback, and we hope to have the opportunity to welcome you back in the future. Thank you for choosing Astoria Greenbelt!Always your Astoria,The Astoria Greenbelt Management