The hotel room was good but the hotel staff were terrible. The check in was poor and the staff had a problem with the check-in without a post code. We ordered newspapers for our two night stay which did not arrive on the 1st morning. The bar staff were not friendly and basically this ruined our stay in this hotel. We will not be back.
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
I'm very sorry to read such a disappointing review regarding the team here at The Midland, this is extremely rare feedback, by no means od we want out guests to feel looked down on.
Guest Relations Manager