Ratings based on 1,065 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Singapore

Beautiful, historic building

Posted 20-Sep-2016
Lovely hotel in a historic, beautiful building with modern and comfortable rooms. What is more impressive, however, are the staff who are all incredibly friendly, helpful and knowledgeable. Location is also great as it is within walking distance of the high street malls and many restaurants. Highly recommended.
5out of 5
by A verified traveller from uk

Comfort in the centre of Manchester

Posted 09-Sep-2016
Stayed for four days while attending a meeting. Very convenient location and excellent hotel facilities. Overall a beautiful building with clean comfortable rooms.
5out of 5
by A verified traveller from v

Great location, great hotel.

Posted 05-Sep-2016
Great hotel, great location and reasonably priced. The only issue was spotty Wi-Fi
5out of 5
by A verified traveller from Lancashire

A modern hotel in a Traditional Victorian building

Posted 03-Sep-2016
Location: Many restaurants close by.The Science and Technology Museum is great-and free-.
The spacious hotel has been tastefully refurbished in a style that suits its former grandeur.The vast lobby is a hint at what is to come,a careful blend of modern tones-soft browns greens and greys- with the odd splash of colour-purpl interior of the desk in the bedroom.We had an interior facing standard room mainly to avoid noise as the hotel is in a island surrounded by busy roads,and it was comfortable and spacious.Our only complaint was the dingy net curtains to hide the view of the central atrium,typical of most buildings of this age.It a city hotel so we did not book for stunning vistas!!.They spoilt the room and need to be replaced with blinds.Only a small gripe though. The lobby area is comfortable and they serve great tea-the Earl Grey is wonderful, and eating wise you are spoilt with 2 restaurants,The French,the reason for our stay[amazing food and staff] and the more informal brasserie also overseen by Simon Rogan.We will definitely stay again,if only to have lunch or dinner!!
5out of 5
by A verified traveller

fabulous in Manchester

Posted 26-Aug-2016
Cons: The people working in the Spa did not make us feel welcome.
We had a great time in Manchester and the Midland Manchester Hotel was an important part of that. Great room, very clean and quiet, excellent food, easy location. Would definitely stay again.
5out of 5
by A verified traveller from Liverpook UK

Perfect location. Lovely hotel. Very comfy beds

Posted 21-Aug-2016
Pros: Comfy beds lovely decor.
Stayed one night at the midland meeting an old friend. Very comfy room. Room 106 has a wet room for those people that fine it difficult getting in and out of the bath. I asked for a room with a shower on my booking form and the request was actioned. Love the fact that they have different pillows on the bed for the customers comfort. Everything is provided in the room. Hairdryer iron trouser press. I paid £17 for breakfast bit steep bit normal price for hotels of this standard. Food was tasty. I asked for two poached eggs and they were lovely. All in all a very enjoyable stay.
5out of 5
by A verified traveller from C

Lovely hotel, great staff and location

Posted 08-Aug-2016
Lovely hotel and staff are great. Rooms are big and comfortable. Has Netflix and Spotify and beds are comfy.
2out of 5
by A verified traveller from Biddulph

Once beautiful hotel slipping terribly

Posted 03-Aug-2016
Pros: The knowledgeable and helpful Concierge. The SPA experience. Jack from the restaurant who resolved the problem with our orders.
Cons: Cleanliness and maintenance. Get rid of the cockroaches, Faster collection of room service trays from the floor outside rooms would be a bonus
Location: Well situated. Easy access to many restaurants, shops & entertainment of all sorts in Manchester. Its just a shame about the neighbours (cockroaches)
The trip was my birthday celebration because of having stayed there several times a good few years ago and really loved it. Beautiful building still, but the fading elegance is fading very fast. The bathroom had a lot of minor repairs needed. The curtains had huge stains on them. The carpet covered with lots of smaller stains. The whole room looked as if it needed a good clean and redecoration. My birthday meal was spoiled because they got the order wrong, leaving me to wait while my husband ate. The final straw was when we got back to the room to find cockroaches! My husband caught a large one under a glass as evidence. We packed hurriedly and needless to say did not stay the second night! The night manager was less than helpful and seemed only keen to get us out of the building, perhaps to avoid other people hearing about our experience. SO disappointing and upsetting! You do not expect a hotel of the calibre and reputation of The Midland to have cockroaches! + side, the Concierge was as wonderful as I remembered, Jack in the restaurant was very helpful and kind and The SPA was outstanding! The ladies there really work hard for their customers/guests, superb! It is just a shame that the staff are let down by other aspects of the hotel management & maintenance. I will not be going back. Such a shame that my once happy memories are tainted by this latest experience.
5out of 5
by A verified traveller

Perfect location and loads of charm

Posted 03-Aug-2016
You will be glad you stayed here. The location and staff are amazing. The lobby is fantastic and the restruants are worth a visit too. The rooms are spacious and very comfortable. I'll for sure be back.
3out of 5
by A verified traveller

Nice hotel overall

Posted 03-Aug-2016
Free internet in my room was down for a few days. Was told they were working on it. Never hot to enjoy it during my stay and free Wi-Fi was a deciding factor with booking this hotel. Air conditioning felt weak at times. Bearable though. Decent gym. Staff was friendly and professional. Walking distance to stores.