Ratings based on 1,223 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from canada

Memory Lane

Posted 26-Apr-2017
Pros: It's history and a fabulous downtown location
Cons: There were a couple of spots on the carpet that could easily have been cleaned but were still there.
Location: Ryland's Library is recommended. The Town Hall is a magnificent Victorian building. The public library is worth a visit.
After leaving Manchester in 1961 I wanted to have a look at The City in2017. The Midland was always the place to stay and so I booked in there. After getting over the shock of a brand new reception area I found many of the old touches around the hotel. The rooms were comfortable and nicely appointed. The staff professional and polite. The restaurant served delicious food and the buffet breakfast was included. In all a great start to my visit
4 out of 5
Recommended
for Everyone
by A verified traveller from T

Good one night stay

Posted 25-Apr-2017
Stayed here overnight. Room nice on the whole but on close inspection noticed a lot of dust on various surfaces, scuffed paintwork and wallpaper peeling off. Bed was very comfortable, bathroom spacious & clean. Quiet room considering location. All staff encountered were very helpful & pleasant. Good breakfast with lots of choice. Nice hotel on the whole.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great old hotel

Posted 18-Apr-2017
Pros: The elegance, the location, very comfortable room,breakfast, spa
Cons: the purple and orange furnishings are incongruous and this attempt at modernisation is just not necessary. Also not one window could be opened.
Location: Great location in Manchester centre,especially for art gallery, town hall, Bridgewater hall,library,museums etc
To stay here is like going back in time. Wide corridors ,spacious high rooms. Staff were friendly and efficient.Good breakfast. A special treat.
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 17-Apr-2017
I visited from New York for the night. I loved the location, the pool was fantastic ( very limited hours though) The staff were very friendly and super-helpful!! I hope to go back :)
3 out of 5
by A verified traveller from scotland

Has been a nice hotel but it's tired.

Posted 14-Apr-2017
Pros: It's location was good.
Cons: It could really do with a complete refurbish.
Location: As I said good location walking distance to shops and good restaurants and bars.
Our experience was not as we expected , first there was black hairs all over the bed top cover, which they did change but they shouldn't have been there. The sink in the toilet took ages to empty, had a shower and the bath filled up and wouldn't empty so we were having a shower in a bath full of warm water. All in all not great.its
3 out of 5
by A verified traveller

Posted 14-Apr-2017
Room on first floor in poor condition. Chipped paint, finger marks, unclean shower, frayed bedding, etc.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Apr-2017
Jewel of a Hotel in Manchester Greeted by a Jewel of a receptionist (see what I did there Theresa) who found us an excellent room 233.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Very comfortable hotel in very convenient location

Posted 06-Apr-2017
Pros: It's character and staff
Cons: Bathroom well appointed but very small. Would like a magnifying mirror in the bathroom
Location: Excellent location and restaurants, Bridgewater Hall, tram stop and many other facilities are close and convenient.
Enjoyed the short stay very much. It was on business and I didn't get to experience the hotel's other facilities.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Spa time!

Posted 02-Apr-2017
Hotel was lovely and clean, reception staff friendly & polite, not fully clued up on parking but did direct to concierge who were. Room was spacious and clean. Concierge staff went back to our car after parking it to collect gig tickets we'd forgotten for us and delivered to the room. Pool and spa area lovely, clean very relaxing. Enjoyed would visit again :)
4 out of 5
Recommended
for Everyone
by A verified traveller from Arnside

Nice hotel in convenient location

Posted 20-Mar-2017
Pros: The staff are very helpful.
Cons: The coffee served at breakfast.
Location: Within easy walking distance of theatres, restaurants and shops.
Really enjoyed my stay at the Midland the only thing that lets the hotel down is the coffee that's served at breakfast. I couldn't drink the coffee it was so horrible and had to buy a coffee to have with breakfast. I think when you have already paid for breakfast you shouldn't be charged for a cup of coffee that is drinkable!