Ratings based on 1,025 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from bristol

very central hotel

Posted 29-Jul-2016
Pros: ambience, friendly staff
Location: central, near concert venues
Comfortable room and excellent meal with good service
5out of 5
by A verified traveller from surrey

central hotel

Posted 20-Jul-2016
Pros: everything
Cons: nothing
Location: central location in city for everything.
enjoyed our stay. Good comfortable room. Good breakfast and staff welcoming . central location in city.
4out of 5
by A verified traveller from lancashire

Good hotel in a great location

Posted 15-Jul-2016
Stayed here overnight for a wedding in central Manchester . Staff is excellent . Hotel room well equipped and clean . Lovely breakfast .
Comment from Hotel Management
18-Jul-2016 by Thomas, Hotel Management
Dear Sarah, How wonderful to read such positive comments regarding our hard working staff and how much you enjoyed your breakfast (the kitchen brigade will be pleased to hear that!) I hope we can al welcome you back to The Midland before too long. Kind regards, Thomas Smith Guest Relations Manager
4out of 5
by A verified traveller from Altrincham

Weekend treat

Posted 15-Jul-2016
Pros: The staff were very polite and attentive and made you feel special. The overall look of the hotel.
Location: Just across the road from the Manchester Central Library. Ideally located for lots of bars and restaurants. Easy access to the Metrolink/rail.
Stayed at the Midland for a Saturday night. Beautiful reception area, feels quite special. All the staff we encountered were excellent and very helpful. It is an older hotel, but thats what we were after, the charm, so don't book this hotel if you want ultra modern. That said we had all mod cons, wifi etc in the room. Only very minor issue, which perhaps should have been mentioned when we checked in and that was that our room was overlooking the Metrolink road works, which started at 730 sunday morning. We didnt eat in the restaurant so can't comment on that. Overall it was a lovely stay.
Comment from Hotel Management
18-Jul-2016 by Thomas, Hotel Management
Dear Jules. Thank you so much for your kind words regarding our polite and attentive team, it's their aim to make every guest feel special so I'm pleased that we achieved this during your stay. I'm sorry that you were disturbed by some external works, Manchester is constantly evolving and the new Metrolink line will be a great asset when St Peter's Square is complete later this year. I hope we can welcome you back to The Midland soon. Kind regards, Thomas Smith Guest Relations Manager
5out of 5
by A verified traveller

Geschichtsträchtiges Hotel

Posted 11-Jul-2016
Pros: Das Hotel ist wunderschön und es herrschte eine sehr angenehme Atmospähre.
Cons: Bestimmt
Location: Das Hotel liegt sehr zentral, so dass alles sehr gut fußläufig erreichbar ist. In direkter Hotelnähe ist sogar eine Metrolinkstation
Wir haben leider nur ein Wochenendtrip mit Konzertbesuch in Manchester gebucht.
Comment from Hotel Management
20-Jul-2016 by Thomas, Hotel Management
Lieber Gast, Vielen Dank für Ihre Bewertung - es ist toll zu lesen, wie viel Sie die Geschichte und die Atmosphäre im The Midland genossen - ich hoffe, dass wir Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Thomas Smith Manager für Öffentlichkeitsarbeit
1out of 5
by A verified traveller

Posted 11-Jul-2016
Shower was barely warm. We were unable to charge room service or bar orders to the room which left a bad taste. Also charged for 2 items from the mini bar which we didn't take! We won't be returning to this hotel and found most aspects of our stay disappointing.
5out of 5
by A verified traveller from North West, England

Posted 04-Jul-2016
Our hotel of choice when in Manchester on a theatre break. Great location for Opera House and Palace Theatre. Great to have a lovely lounge area, with waiter service, on return for drinks.
Comment from Hotel Management
18-Jul-2016 by Thomas, Hotel Management
Dear Caroline, I know that our whole team will be as thrilled as I am to read that we are your hotel of choice for your visits to Manchester. I'll pass on your special compliments to the staff on the Octagon Lounge. I hope to welcome you back to The Midland in the near future. Kind regards, Thomas Smith Guest Relations Manager
4out of 5
by A verified traveller

Posted 04-Jul-2016
Nice hotel, friendly staff, very expensive breakfast which wasnt worth the money paid, food cold.
Comment from Hotel Management
18-Jul-2016 by Thomas, Hotel Management
Dear guest, Your review is much appreciated, thank you for taking the time to share your positive and constructive feedback. I hope we'll see you back at The Midland on a future trip to Manchester. Kind regards, Thomas Smith Guest Relations Manager
4out of 5
by A verified traveller from lakedistrict

Convenient

Posted 04-Jul-2016
Prompt and efficient entry and booking in (car valet parked). Efficient service at all stages, food very good with plenty of choice. Bedroom more than adequate bed comfortable lifts plentiful plenty going on staff attentive but not intrusive
Comment from Hotel Management
18-Jul-2016 by Thomas, Hotel Management
Dear Mike, Thank you for such a great review, I know that the whole team here at The Midland will appreciate your kind words. I hope we can welcome you back soon. Kind regards, Thomas Smith Guest Relations Manager
3out of 5
by A verified traveller

Stung by the extras

Posted 24-Jun-2016
Pros: Position.
Cons: Noisy air con needs to be fixed. Paint and carpet looking tired.
Location: Great for transport - tram to/from airport 100 meters from the door. CBD, Art Gallery, Library etc. all an easy walk.
Very good room rate via Expedia for a week's stay. But £17.95 ($AU36) for breakfast is more than a little steep, especially if one prefers a light start to the day. And the laundry service! £38 ($AU76, I kid you not) for 1 business shirt, 4 T-shirts, 4 underpants and 1 pair of socks. That's extortion.
Comment from Hotel Management
28-Jun-2016 by Thomas Smith, Hotel Management
Dear guest Thank you for taking the time to compose your review of your recent experience and for providing such constructive feedback concerning your stay. I'll be sure to take your compliments and observations back to the relevant members of our management team and hope to have the opportunity to welcome you back soon. Kind regards, Thomas Smith Guest Relations Manager