Ratings based on 1,049 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Liverpook UK

Perfect location. Lovely hotel. Very comfy beds

Posted 21-Aug-2016
Pros: Comfy beds lovely decor.
Stayed one night at the midland meeting an old friend. Very comfy room. Room 106 has a wet room for those people that fine it difficult getting in and out of the bath. I asked for a room with a shower on my booking form and the request was actioned. Love the fact that they have different pillows on the bed for the customers comfort. Everything is provided in the room. Hairdryer iron trouser press. I paid £17 for breakfast bit steep bit normal price for hotels of this standard. Food was tasty. I asked for two poached eggs and they were lovely. All in all a very enjoyable stay.
5out of 5
by A verified traveller from C

Lovely hotel, great staff and location

Posted 08-Aug-2016
Lovely hotel and staff are great. Rooms are big and comfortable. Has Netflix and Spotify and beds are comfy.
2out of 5
by A verified traveller from Biddulph

Once beautiful hotel slipping terribly

Posted 03-Aug-2016
Pros: The knowledgeable and helpful Concierge. The SPA experience. Jack from the restaurant who resolved the problem with our orders.
Cons: Cleanliness and maintenance. Get rid of the cockroaches, Faster collection of room service trays from the floor outside rooms would be a bonus
Location: Well situated. Easy access to many restaurants, shops & entertainment of all sorts in Manchester. Its just a shame about the neighbours (cockroaches)
The trip was my birthday celebration because of having stayed there several times a good few years ago and really loved it. Beautiful building still, but the fading elegance is fading very fast. The bathroom had a lot of minor repairs needed. The curtains had huge stains on them. The carpet covered with lots of smaller stains. The whole room looked as if it needed a good clean and redecoration. My birthday meal was spoiled because they got the order wrong, leaving me to wait while my husband ate. The final straw was when we got back to the room to find cockroaches! My husband caught a large one under a glass as evidence. We packed hurriedly and needless to say did not stay the second night! The night manager was less than helpful and seemed only keen to get us out of the building, perhaps to avoid other people hearing about our experience. SO disappointing and upsetting! You do not expect a hotel of the calibre and reputation of The Midland to have cockroaches! + side, the Concierge was as wonderful as I remembered, Jack in the restaurant was very helpful and kind and The SPA was outstanding! The ladies there really work hard for their customers/guests, superb! It is just a shame that the staff are let down by other aspects of the hotel management & maintenance. I will not be going back. Such a shame that my once happy memories are tainted by this latest experience.
5out of 5
by A verified traveller

Perfect location and loads of charm

Posted 03-Aug-2016
You will be glad you stayed here. The location and staff are amazing. The lobby is fantastic and the restruants are worth a visit too. The rooms are spacious and very comfortable. I'll for sure be back.
3out of 5
by A verified traveller

Nice hotel overall

Posted 03-Aug-2016
Free internet in my room was down for a few days. Was told they were working on it. Never hot to enjoy it during my stay and free Wi-Fi was a deciding factor with booking this hotel. Air conditioning felt weak at times. Bearable though. Decent gym. Staff was friendly and professional. Walking distance to stores.
5out of 5
by A verified traveller from bristol

very central hotel

Posted 29-Jul-2016
Pros: ambience, friendly staff
Location: central, near concert venues
Comfortable room and excellent meal with good service
5out of 5
by A verified traveller from surrey

central hotel

Posted 20-Jul-2016
Pros: everything
Cons: nothing
Location: central location in city for everything.
enjoyed our stay. Good comfortable room. Good breakfast and staff welcoming . central location in city.
4out of 5
by A verified traveller from lancashire

Good hotel in a great location

Posted 15-Jul-2016
Stayed here overnight for a wedding in central Manchester . Staff is excellent . Hotel room well equipped and clean . Lovely breakfast .
Comment from Hotel Management
18-Jul-2016 by Thomas, Hotel Management
Dear Sarah, How wonderful to read such positive comments regarding our hard working staff and how much you enjoyed your breakfast (the kitchen brigade will be pleased to hear that!) I hope we can al welcome you back to The Midland before too long. Kind regards, Thomas Smith Guest Relations Manager
4out of 5
by A verified traveller from Altrincham

Weekend treat

Posted 15-Jul-2016
Pros: The staff were very polite and attentive and made you feel special. The overall look of the hotel.
Location: Just across the road from the Manchester Central Library. Ideally located for lots of bars and restaurants. Easy access to the Metrolink/rail.
Stayed at the Midland for a Saturday night. Beautiful reception area, feels quite special. All the staff we encountered were excellent and very helpful. It is an older hotel, but thats what we were after, the charm, so don't book this hotel if you want ultra modern. That said we had all mod cons, wifi etc in the room. Only very minor issue, which perhaps should have been mentioned when we checked in and that was that our room was overlooking the Metrolink road works, which started at 730 sunday morning. We didnt eat in the restaurant so can't comment on that. Overall it was a lovely stay.
Comment from Hotel Management
18-Jul-2016 by Thomas, Hotel Management
Dear Jules. Thank you so much for your kind words regarding our polite and attentive team, it's their aim to make every guest feel special so I'm pleased that we achieved this during your stay. I'm sorry that you were disturbed by some external works, Manchester is constantly evolving and the new Metrolink line will be a great asset when St Peter's Square is complete later this year. I hope we can welcome you back to The Midland soon. Kind regards, Thomas Smith Guest Relations Manager
5out of 5
by A verified traveller

Geschichtsträchtiges Hotel

Posted 11-Jul-2016
Pros: Das Hotel ist wunderschön und es herrschte eine sehr angenehme Atmospähre.
Cons: Bestimmt
Location: Das Hotel liegt sehr zentral, so dass alles sehr gut fußläufig erreichbar ist. In direkter Hotelnähe ist sogar eine Metrolinkstation
Wir haben leider nur ein Wochenendtrip mit Konzertbesuch in Manchester gebucht.
Comment from Hotel Management
20-Jul-2016 by Thomas, Hotel Management
Lieber Gast, Vielen Dank für Ihre Bewertung - es ist toll zu lesen, wie viel Sie die Geschichte und die Atmosphäre im The Midland genossen - ich hoffe, dass wir Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Thomas Smith Manager für Öffentlichkeitsarbeit