Ratings based on 1,262 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveller from Birmingham

Hotel hosted my friend's wedding reception

Posted 25-Jun-2017
Pros: Good service, clean hotel. Very traditional design with that tradition extending to the service.
Cons: We were happy with everything.
Stayed here overnight. We got here early and our room while not immediately available was available earlier than was stated. The staff we very courteous and helpful throughout the stay. My friends reception was lovely with great food and service at the bar. Our room was spacious and clean. I can't comment on how quiet it is normally as there was a large band playing outside on the Saturday morning but there is nothing the hotel can do about that. The breakfast was very nice and had afternoon tea with a lovely selection of teas and the again the service was second to none. I will be very happy to stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from La

Fabulous hotel.

Posted 05-Jun-2017
Great hotel . They were filming cold feet in Reception when we were check in. Room was spacious and clean . Bed really comfortable Close to all amenities
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Denise, Thank you for your comments regarding your recent stay with us, they are much appreciated! I do hope you will choose to stay with us again. Kind Regards Emma Yale Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Mini break at The Midland Hotel

Posted 05-Jun-2017
Location: Shopping, bars and restaurants all within a 5 minute walk
Great staff and service with delightful rooms. Walking distance to shops, bars and restaurants and I will definitely return for another visit.
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Anonymous, thank you for sharing your brilliant review, as you rightfully pointed out The Midland really is in a fantastic location for ideal spots on the Manchester city centre. I'm glad you enjoyed your stay! Kind Regards Emma Yale Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

A bit of Manchester history.

Posted 04-Jun-2017
The historic Midland hotel is a great introduction to a wonderful city.
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Anonymous, Thank you for your kind words, I couldn't agree more! Kind Regards Emma Yale Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Rotherham

Great hotel in a great location

Posted 04-Jun-2017
Fantastic hotel ideally situated Service from all the staff excellent especially Steve the doorman who provide an outstanding service,helped with our enquiry of how to get to the concert
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Angie, I'm pleased to read such a wonderful review. Thank you in particular for your comments regarding Steve our famous doorman! Kind Regards Emma Yale Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Short break

Posted 31-May-2017
Amazing staff. Lovely pool. Will definitely return .
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Anonymous, Thank you for your fantastic feedback and I look forward to welcoming you back to The Midland very soon. Kind Regards Emma Yale Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from York

Fantastic central Manchester hotel

Posted 29-May-2017
Pros: Loved the refurbished spa and character of this beautiful building.
Location: Perfect central location
Thoroughly enjoyed my stay here and I'd highly recommend this hotel if you're on a shopping or business trip to central Manchester. Luxurious, characterful and stylish.
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Helen, Thank you for sharing such fantastic words! Your feedback is all very much appreciated by us all here at The Midland. I do hope you choose to return to us very soon. Kind Regards Emma Yale
2 out of 5
by A verified traveller

Good Hotel, Staff terrible

Posted 22-May-2017
Cons: Staff training, they seemed to look down on you
Location: Perfect
The hotel room was good but the hotel staff were terrible. The check in was poor and the staff had a problem with the check-in without a post code. We ordered newspapers for our two night stay which did not arrive on the 1st morning. The bar staff were not friendly and basically this ruined our stay in this hotel. We will not be back.
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Anonymous, I'm very sorry to read such a disappointing review regarding the team here at The Midland, this is extremely rare feedback, by no means od we want out guests to feel looked down on. Kind Regards Emma Yale Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice UK trip

Posted 21-May-2017
The staff and concierge were wonderful. The location was great as far as downtown Manchester goes.
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Anonymous, Thank you for your comments regarding The Midland. I do hope you choose to return on your next visit to Manchester. Kind Regards Emma Yale Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

Excellent hotel

Posted 20-May-2017
The staff was friendly, professional and efficient. They went out of their way to be helpful. They never expected a tip and were surprised and pleased when I offered one. The facilities including free spa were comfortable and luxurious. Mr. Cooper's Restaurant was medium priced but had the best and most unusual food, including a cauliflower steak! I invited my friend from another hotel to have drinks and dinner with me and she was jealous. Next visit to Manchester she will book The Midlands.
Comment from Hotel Management
21-Jun-2017 by Emma Yale , Hotel Management
Dear Seana, Thank you for sharing such a wonderful review with the Expedia community. I'm so pleased your colleague is looking to stay in the future! And thank you for your comments regarding Mr Cooper's I'm pleased you enjoyed your experience so much! Kind Regards Emma Yale Guest Relations Manager