Ratings based on 720 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Manchester

Posted 03-Sep-2015
Pros: The spa is amazing!!
Cons: More transparency as to what the rooms look like - if I'd have seen the one up I probably would have upgraded. Bed was very very hard - not comfy.
Location: Close to all amenities in Manchester City Centre
We stayed for one night to celebrate our anniversary. The facilities are great and the spa is amazing! The room was very clean and spacious.
5 out of 5
Recommended
for Everyone
by A verified traveller

Iconic city centre hotel

Posted 31-Aug-2015
Pros: Friendly helpful staff.
Location: Shopping, wine bars & restaurants are all within walking distance.
Beautiful, city centre hotel is everything I expected. Service is excellent, staff are very friendly and helpful. Pianist playing in the afternoon is just wonderful, elegant charm a world away from the hustle and bustle of the city centre. Close to wonderful restaurants and all Manchester had to offer.
3 out of 5
by A verified traveller from Jerusalem

Grand Old Hotel, trying to punch over its weight

Posted 25-Aug-2015
Pros: Staff, comfort
Cons: Attention to detail. General smartening up of guest rooms
Location: Center of the City
Our room had all the necessary and was small but comfortable. The last modernization/facelift was maybe 8 years ago, and is beginning to look tired; it was probably never first rate. Small irritations; no plug for hairdryer anywhere near a mirror. Staff all very pleasant and attentive. Breakfast was OK but could do with addition of salads, and greater variety of bread/crackers.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bramsche

Edles Hotel mit einem altertümlichen Flair.

Posted 22-Aug-2015
Pros: Das Frühstück war ausgezeichnet.
Cons: Es hat mit Expedia alles wunderbar funktioniert.
Location: Das Hotel befindet sich zentral. Die Fußballstadien von City und United sind mit öffentlichen Verkehrsmitteln erreichbar.
Der Aufenthalt war sehr gut. Das Personal war sehr höflich und zuvorkommend. Es war deutsches Fernsehen empfangbar. Die Klimaanlage war regulierbar.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cadiz

Hotel precioso!!majestuoso y céntrico,nos gustó.

Posted 18-Aug-2015
Pros: Todo,las habitaciones,la cama grande y muy cómoda,el spa es gratis,aunque si quieres ir con niños el horario es de siete y media a nueve de la mañana.
Location: Muy céntrico.
Sólo estuvimos una noche,pero el hotel es precioso y muy céntrico,habitaciones comodas y grandes,el spa es gratis,personal amable.Lo único malo es aparcar,hay un aparcamiento público cerca aunque sale caro.
5 out of 5
Recommended
for Everyone
by A verified traveller from S

Nice hotel, fantastic staff

Posted 18-Aug-2015
The stay was perfect, I could not ask for more, the spa facilities were excellent
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in city center

Posted 16-Aug-2015
It was great hotel in a great central location. The spa services were impeccable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Beautiful hotel - Amazing staff

Posted 16-Aug-2015
This hotel is fantastic and couldn't be in better location. Breakfast was brilliant! However the staff were possibly the best I've ever come across - All genuinely happy to be of help at every turn and just so pleasant. We were given a complementary upgrade as the staff knew we were there to celebrate our anniversary and this was much appreciated. We look forward to returning soon. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Very nice hotel. Convenient central location

Posted 12-Aug-2015
Pros: I liked the central location, very convenient. The hotel was both spotless and very comfortable. The staff were helpful, welcoming and professional.
Cons: I was very satisfied with both the hotel and the friendlyand efficient staff. Nothing could have improved my stay.
Location: Convenient for shops and good transport links.
The staff were extremely helpful and polite and also very efficient. The hotel is very clean and very comfottable.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wirral, Merseyside.

Nice Hotel, excellent location

Posted 11-Aug-2015
Fantastic location. Check in very smooth, friendly and pleasant staff. Our room was on the third floor, it was clean however a little dark. The bed was super comfy. An iron, ironing board and hairdryer was provided. There was a safe, mini bar and tea and coffee in the room. Breakfast was extra, however, at 18quid each we gave that a miss and opted for an adequate £5 brekky in the local Weatherspoons! All in all we enjoyed our overnight stay and would have no hesitation in staying here again