Ratings based on 1,146 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Kent

Disappointing

Posted 14-Jan-2017
Pros: Staff very helpful and friendly, and public areas clean and comfortable.
Cons: Provide bathrobes and slippers. Provide some smoking bedrooms - the Health Act 2006 does allow for them!
Location: Too much to list - right in the centre of Manchester.
Very disappointing stay. A 4 star spa hotel, with swimming pool, really should provide bathrobes and slippers for all guests, not just those in more expensive rooms. Hand towel in bathroom had holes in it, and telephone didn't work. Breakfast and drinks from bar very expensive - luckily, not far to go to find alternatives. A great hotel if you were on expenses, did not want to use the swimming pool and were a non-smoker ( as the "smoking area" was the street).
5out of 5
Recommended
for Everyone
by A verified traveller from blackpool

Great experience in fabulous hotel

Posted 08-Jan-2017
Have stayed here on several occasions now, fabulous hotel with friendly welcoming staff. Jason on reception told us about what was going on that weekend in Manchester and some of the best places to try at night.
5out of 5
Recommended
for Everyone
by A verified traveller from from LA

Great Hotel, Great Location

Posted 01-Jan-2017
This was a fabulous hotel. It is a beautiful old building. It's is near the station that takes you everywhere. Very convinient. Staff was always accommodating. breakfast was also very good, never had to wait to be seated. I will be returning. Pool facilities did charge a fee for use, which I did not expect.
4out of 5
Recommended
for Everyone
by A verified traveller

Great central location for xmas markets and shops.

Posted 21-Dec-2016
Room a little small. Smell of dirty drains in main reception and corridors. Staff pleasant.
5out of 5
Recommended
for Everyone
by A verified traveller from sheffiild

Stayed for Christmas market

Posted 20-Dec-2016
Stayed here with my girlfriend to visit the Christmas market. Hotel lobby is really nice and the staff are unbelievably kind, welcoming and helpful. Couldn't be closer to the bars restaruants and the Christmas market if that's what your going for. Valet parking is excellent but a bit dear at £30. The room was nice and relatively modern, very clean and the beds are very comfy. Hallways and carpets could do with updating though and for some reason on our visit the lift area smelt slightly sewagey. Didn't stay for food but the restaurant and bar area looked very nice. Overall this hotel is excellent. Your not going to find nicer staff anywhere else and the distance to the shops etc it unbelievably convenient
4out of 5
Recommended
for Everyone
by A verified traveller from Warrington, UK

What I expected after reading the reviews.

Posted 19-Dec-2016
Pros: rooms, public areas and bar.
Cons: Booking in waiting time was quite a wait.
Location: Central Manchester with everything within 5 mins walk or less.
Good hotel in a good location. All public areas were clean and tidy and the rooms were big enough with all the facilities you would expect, they were clean, comfortable and the room we were in was nice and quiet as it was on the side of the hotel. Would go again providing i got a good deal which we did this time.
4out of 5
Recommended
for Everyone
by A verified traveller from laren, nederland

Mooi hotel op een prima locatie

Posted 18-Dec-2016
Mooi hotel en goed gelegen in het centrum. Alles op loopafstand. De grandeur van vroeger is wel wat versleten.
5out of 5
Recommended
for Everyone
by A verified traveller

Close to city centre

Posted 17-Dec-2016
We had a suite and the facilities and staff at the midland were great. Would recommend as close to the city centre but not too noisy- 5th floor Thursday night stay.
4out of 5
Recommended
for Couples
by A verified traveller

Geschichtsträchtiges Hotel in optimaler Lage

Posted 15-Dec-2016
Pros: Der gute Serice und das Ambiente.
Cons: Größenangaben der Zimmer anpassen.
Location: Bahnhof Oxford Road in Fußnote. Im Zentrum, alles sehr gut zu Fuss zu erreichen.
Das Hotel erzählt Geschichte und lässt den Gast in die Vergangenheit eintauchen. Die Lage ist zentral und der Service sehr ansprechend. Grundsätzlich zu beanstanden (wie auch in den meisten Hotels der Welt) ist der Mangel an Aufhängemöglichkeiten für (nasse!) Jacken & Co. Der Schrank gab lediglich sechs Bügel her. Ansonsten gab es keinerlei Haken und unser erstes King-Zimmer hatte nur einen Stuhl. Wir haben über Expedia ein Doppelzimmer mit King-Bett gebucht. Lt. Expedia mit einer Zimmergröße von 31 m². Die erste Nacht haben wir in einem etwas 20 m² großen Zimmer verbracht. Entäuschend, wenn man etwas anderes erwartet hat. Am nächsten Tag hat uns das Hotel freundlicherweise ein Upgrade angeboten, obwohl das Hotel für die falsche Angabe bei Expedia natürlich nichts kann! Ich hoffe sehr, dass Expedia ihre Größenangaben der Zimmer anpasst. Das wäre fair und ehrlich.
4out of 5
Recommended
for Everyone
by A verified traveller

Great location x mas markets

Posted 13-Dec-2016
We stay every year for x mas market. Great location,friendly staff and good size rooms. If you pay when you arrive at the hotel breakfast is about £12 but if you pay in morning £18 per person There is a nice pool with a spa with hair dryer and straighteners in changing rooms with a fantastic shower