Ratings based on 3,454 Verified Reviews

3.1 out of 5
61% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Never again

Posted 25-Apr-2017
Pros: Only the location.
Cons: Nothing without changing management and posibly ownership.
Too many defects to list here. This great location is clearly wasted this hotel's owners and management. Awful bathroom. Awful bed. Awful breakfast. Awful furniture on the landings. Awful pictures on corridor walls. No idea.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Apr-2017
It made me feel like I had stepped back in time, in a good way.
3 out of 5
Recommended
for Everyone
by A verified traveller from london

Good location

Posted 22-Apr-2017
Good location, very friendly staff. Good hotel for one night, good value for money, quite clean but extremely dated. Like travelling back in time.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Ideal location in The centre

Posted 18-Apr-2017
Pros: Location ideal in centre
Location: Pubs clubs bars restaurants banks shops all
Stayed. One night stayed before it had everything you need around and inside hotel rooms could do with update but for the price you get these rooms at I'm more than happy with everything.
5 out of 5
Recommended
for Everyone
by A verified traveller from Conwy, North Wales

Great city centre location at a very competitive

Posted 18-Apr-2017
Pros: All the staff were polite, approachable, friendly and helpful. It always makes the difference.
Cons: Extra capacity at reception to reduce long check-in queues would be good.
Location: Close to the main rail station at Piccadilly. If you are not 'phobic' and enjoy a very welcoming party scene, the gay village is on the doorstep too.
We stayed to attend a concert at The Bridgewater Hall. Not on the doorstep, but an easy stroll away. The hotel was comfortable and clean with good facilities. No carparking on-site, but it is a city centre so good parking was reasonably close (and discounted for hotel guests).
2 out of 5
by A verified traveller from Staffordshire

Revamp required

Posted 17-Apr-2017
Pros: Good city centre location
Cons: In need of some TLC generally
Location: It is right in the city centre.
For the money it was slightly disappointing. The general hotel condition is 'tired' and in need of work. The room was ok but we had to plug the kettle in on the floor as there was no socket near the tea and coffee. Most of the water ran down the wall while having a shower. It also rained while we were there and this then caused the lift ceiling to leak, which must be an old problem because it smelt musty.
2 out of 5
by A verified traveller

Never again

Posted 13-Apr-2017
Room stink of bleach but wasn't very clean Bed was tiny Shower didn't work Wouldn't recommend it would have got last train home if had realised it went do early
3 out of 5
by A verified traveller from liverpool

Close to city centre

Posted 13-Apr-2017
I was in a wheelchair an lucky enough I can walk but there was no ramp or anything the guy at the hotel said because its a grade 2 listed building they cant have any ramps but they did give me a bedroom with extra handle bars by the bath and toilet but I dont really see the point in that if you are in a wheelchair all the time you wont be able to get up. Very nice friendly staff though who helped me with my bags and carry my cup of coffee in the morning
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in a good location in the city centre,

Posted 13-Apr-2017
Pros: Lovely old character hotel, quiet even though its in the city centre, comfy beds, extra tea, coffee, etc, given when asked. Bar area and staff :) :)
Location: Close to shops, bar beneath hotel is cheap and pleasant, pubs and places to eat are within a few mins walk. Canal street directly behind the hotel
Close to shops, pubs and places to eat. Smooth check in, and we arrived early so cases were tagged at hotel while we went shopping. Our only moan would be we did not have enough towels in bathroom, found them in wardrobe later!! Soap left on side of bath from previous guest. Edges of room could do which a quick wipe down. Lamp on dressing table needs addressing as fitting a loose. Overall a pleasant stay and would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Nice hotel location ideal for nights out

Posted 13-Apr-2017
Stayed one night everything you need on site could do with update but good value for money no parking on site but plenty meters near by and ncp car parks