Ratings based on 3,408 Verified Reviews

3.1 out of 5
61% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Mar-2017
Pros: old world traditional charm
1 night stay, didn't take breakfast. Staff very friendly and helpful
4out of 5
Recommended
for Everyone
by A verified traveller

Clean hotel, close to Piccadilly station.

Posted 21-Mar-2017
Pros: Clean room, suitable facilities, powerful shower.
Cons: Room was very hot and air con did not seem to work
Location: Within the city centre and five minutes walk away from Piccadilly station, plenty of bars and eateries near by. Close to main shopping areas.
Pleasant experience in a very interesting building, room was nicely sized for a double, bathroom facilities were fine. The only issue was that the air con did not seem to work very well and the room got quite hot, which made it difficult to sleep properly.
3out of 5
Recommended
for Everyone
by A verified traveller

Need to ask for executive room for a window

Posted 21-Mar-2017
Reception staff excellent. Free upgrade given as hotel was quite. Staff very helpful. Room clean and very nice.
1out of 5
by A verified traveller

Awful. Faulty Towers would have been better

Posted 20-Mar-2017
Pros: The exit!
Cons: Everything
Location: location ok
Rude staff, unclean dated rooms. Wouldn't mind the decor if the basics were done right and it was at least clean. Will never step foot in a Britannia again.
4out of 5
Recommended
for Business Travellers
by A verified traveller

Past Glories

Posted 20-Mar-2017
Pros: Location very convenient, cheap rates,
Cons: Breakfast- avoid a massive pile of bacon at 7am which suggests reheated from days before. Learn how to make coffee, breakfast coffee was weak.
Location: China town opposite, Piccadilly round the corner.
This was probably a very grand hotel at its peak. Lovely staircase and chandeliers. However, now all seems a bit run down. Tacky sign to restaurant/breakfast doesn't help the hotel classic ambience.
4out of 5
Recommended
for Everyone
by A verified traveller

excellent location, decent room

Posted 20-Mar-2017
Overall happy with stay. Staff were friendly and helpful. Room was nice enough, location was the main thing. Most things were within walking distance. Nice ornate old building.
5out of 5
Recommended
for Everyone
by A verified traveller from h

Very nice place

Posted 19-Mar-2017
Enjoyed ourselves very much, very nice room and facilities
3out of 5
by A verified traveller from Scotland

Great placement

Posted 17-Mar-2017
Pros: The décor is very nice and the staff where very helpful and friendly and made us feel very welcome
Cons: the beds, the bathrooms aren't the best set out shower didn't work the parking facilities and the wifi situation
Location: right next to the arndale shopping center and Chinatown and main bus routes and tram stops I visited etihad stadium and old Trafford stadium
Booked it for a short break 3 nights and chose it mainly as it looked lovely in the photos and to be honest it was lovely inside. When I got there found only parking was a car park about 5 minutes walk away and didn't think I would get a space in it. the parking for 3 nights was £40 and that was discounted but in my opinion would put me off it again. the wifi is free but only in the foyers and only 25 minutes at a time or unlimited in your room for £7 per device per 24 hours again for me excessive. my only other criticism was for me the beds didn't have a good nights sleep whilst I was there sadly. but I enjoyed my trip and it was in a good location next to trams and buses
4out of 5
Recommended
for Everyone
by A verified traveller from god's country WALES

a comfortable stay again

Posted 16-Mar-2017
Pros: staff, location, FOOD
Cons: more sockets in bedrooms.
Location: plenty to do in its location.
the Britannia hotel is located in a perfect position for shopping and sight seeing in Manchester, the staff are polite, the restaurant has great tasting food, the rooms are clean and comfortable. it/s my favourite hotel in Manchester for location and food. well done.
4out of 5
Recommended
for Business Travellers
by A verified traveller from belfast

good location

Posted 15-Mar-2017
Pros: location
Location: great location close to oxford street station
great room, great staff, very clean would highly recommend