Ratings based on 3,262 Verified Reviews

3.1 out of 5
60% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from manchester city centre

Awful manager, night staff, hostile inappropriate

Posted 12-Jan-2017
Room for 2, 2 friends came to collect their items, manager lied saying there would be a £500 fine (he said it was hotel policy) and i can have a refund if he rang the police if my friend stayed any longer (he had literally stepped into the room). I would like my refund. He walked away as i said can he repeat himself while i record what he just said so i was able to get my refund.
5out of 5
Recommended
for Everyone
by A verified traveller from Slovakia

The Hotel For Central Manchester

Posted 12-Jan-2017
Pros: It is friendly and comfortable
Cons: Everything was fine
Location: The bus station is and railway stations are near by. It is central to the shops and entertainment venues.
The Britannia Hotel is an historic building located in Piccadilly Gardens. It is a friendly hotel and there are the usual features to enjoy. The hotel is right for central Manchester. It is in easy reach of the shops, art galleries museums and theaters. The room was comfortable and the restaurant was exceptional value.
5out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful hotel right at the center of town

Posted 11-Jan-2017
Pros: accommodation and excellent service
Cons: wifi : unlimited in the room not in the lobby only.
Location: right at the center of town shopping center next door center of transport to all areas of MANCHESTER Trams buses and even intercity transports.
Best Location, Good price Very nice hotel, Beautiful building excellent setup. Good care all round from arrival to final departure. I could not ask for more from a hotel The down side is the lack of unlimited wi-fi in the rooms.
4out of 5
Recommended
for Everyone
by A verified traveller from Stoke on Trent

Good hotel in an excellent location

Posted 09-Jan-2017
Lovely hotel, in a brilliant location. Room was clean and comfortable.
4out of 5
Recommended
for Everyone
by A verified traveller

Good location.

Posted 09-Jan-2017
I booked a double room which was unsuitable For mother and 16 year old. Britannia upgrades us. Great!! Room was comfy and clean enough although the carpets could do with a better hoovering. Noisy after hours due to the local bars. Had terrible noisy neighbours had to ring reception and they sent security. Great check in. The staff member was very polite and accomadating.
4out of 5
Recommended
for Everyone
by A verified traveller from M

Amazing hotel

Posted 09-Jan-2017
Bed uncomfortable but overall a nice hotel, great location.
4out of 5
Recommended
for Everyone
by A verified traveller from West Yorkshire

Lovely old building in the centre of Manchester.

Posted 08-Jan-2017
Everything about the hotel and stay was fine, although some how the free parking is not free so we had to pay an extra £8.50 even when we we're told by reception that we had parked in the right place and would receive a 60% reduction. Anyway you need to update your website to make this more clearer.
4out of 5
Recommended
for Everyone
by A verified traveller from manchester

Christmas stay

Posted 02-Jan-2017
Nice hotel. Lovely staff. Would certainly reccomend to other friends and family.
3out of 5
Recommended
for Everyone
by A verified traveller from cheshire

convenient location but .....

Posted 30-Dec-2016
Hotel extremely tired looking . Upon arrival the hotel looked a little shabby .. but nice enough , however upon closer inspection there were lots of areas of grime and damage ... dirty marks on the walls , bed ripped , just generally old and worn out
1out of 5
by A verified traveller

don't fall for internet scam

Posted 27-Dec-2016
internet is in lobby and only for a couple of hours a day. Not as advertised. A few calls to Expedia were a waste of time