Ratings based on 3,028 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
61% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Dated boiling hot room

Posted 25-Jul-2016
The room was dark and dated, the soap dispenser in the bathroom was broken and the room was roasting hot. After an empty promise of a fan at 7pm, and two more visits to reception no fan was ever provided and we spent the night baking. I would not recommend this hotel to anyone.
4out of 5
by A verified traveller

Posted 25-Jul-2016
方便 市中心 價錢合理 但入面設施差 花灑爛又唔整 沖涼時成個浴室濕晒 設計簡陋 房間有陣味 上網要收費
3out of 5
by A verified traveller

Posted 22-Jul-2016
Cons: Las camas y la actitud del personal
El personal del hotel no es muy amigable ni muestra buena actitud de servicio. Pienso que esto se debe mejorar considerablemente. Tiene buena localización, cerca de city centre. Las instalaciones son viejas.
2out of 5
by A verified traveller from newcastle under lyme

Easy walk from train ststion

Posted 22-Jul-2016
Large hotel but in need of refit. Room very small with no window and air con not working. Bathroom very dated.. Had 2 request more towels as only given 1 hand & 1 bath towel. Room booked for 2 people
2out of 5
by A verified traveller from South West

Faded Grandeur

Posted 18-Jul-2016
Pros: Location
Cons: It needs a full refurbishment and get rid of the 70s/80s decor.
Location: Really close to Piccadilly train station and great for shopping.
Everything about this hotel shouts faded grandeur. The stair case is beautiful and stunning and that is where the good impression ends. I can't fault the staff. They were very pleasant and polite. The location is fantastic too. The look of the hotel and room facilities were poor with nearly every single sofa in the comunal areas torn or worn out in places. The 'double' bed could barely fit us both on comfortably and we are quite a thin couple. Cracked tiles in the bath room, cheap coffee in the room and the whole hotel has a 'The Shinning' feel. With some investment into this hotel it could be something really special but at the moment it feels a bit like it is on its last legs.
4out of 5
by A verified traveller

Was good and comfortable

Posted 16-Jul-2016
Nice hotel with comfort room and most of the famous places in Manchester are very close
3out of 5
by A verified traveller from Oxford, UK

OK for Expedia price!

Posted 13-Jul-2016
Pros: Location
Cons: Needs a bit of TLC.
Location: 10 minute walk into city centre for shopping. 10 min walk to Picadilly Stn. 20-25 min walk to Castlefields area for Science and Industry Museum
Got this for £57 for one night through Expedia, which for a hotel in central Manchester was really good value. The hotel exterior could do with some TLC - lovely old building but a bit shabby - the interior, foyer and stairway, is nice and quite impressive. The room was basic and a bit shabby and smelt a bit musty - all our clothes (even the unworn ones!) needed washing when we got home. The recommended car park (£12 for 24 hrs or £8 if you use hotel discount which we forgot!) is about a 10-15 min walk away but couldn't see anything about this on the web, maybe I just didn't look hard enough. There is an NCP carpark across the road but this is around £24 for 24 hrs, so worth the walk to the other car park. For the price and location can't really complain too much but would have been very disappointed if we had paid full price which as advertised in the hotel would have been about £150.
2out of 5
by A verified traveller from London

Overpriced, faded quality in a central location

Posted 11-Jul-2016
Pros: the location
Cons: The quality of the room, the décor, the furniture and the price
I paid a very large amount for one mid-week night in this hotel but other options were even more expensive. The location is an advantage but my room was very poor, the wardrobe door was hanging off its runner and the rest of the furniture looked second-hand. I complained about the wardrobe door and reported it but was not offered another room.
5out of 5
by A verified traveller from middlesbrough

Nice hotel spotlessly clean and very comfortable

Posted 07-Jul-2016
Had a lovely stay at Britannia hotel very clean and comfortable room and the hotel is in a great spot right in the heart of the centre and close to all buses and trams and rail station had excellent stay would definitely stay again and recommend to family and friends
2out of 5
by A verified traveller

Old and tired

Posted 05-Jul-2016
This place is about 30 years out of date. It feels grubby all over. Cooked breakfast was awful.