We arrived 2 hrs early and property still had not been cleaned. I knew our check in time was at 4pm but wanted to see the unit and area. The cleaning service showed up 15min after I called the owner.
I asked the maid service if it will take them 2 hours to clean, they said "come back in an hour".
Only an hour to clean a unit during COVID!
We came back at 4pm (our check in time) and of course the unit wasn't properly cleaned! The hardwood floors had not been touched at all!
Emailed the owner and he said he can have them come back.
At this point... we have all our luggage, dogs , and bags inside.
Why would I want the cleaning service back in the unit during Covid! They should've done their job properly in the first place!
I ended up cleaning it myself, and no apology from owner.
To make matters worse... I was making the bed in the morning, and on my husband's side of bed, there were yellow stains on the white bedding!!
Emailed the owner and still no apology, just passed the buck to the management company handing his unit and said please call Chris for bedding.
As a business owner myself. Taking responsibility and apologizing would've made this stay a lot better.
I DO NOT RECOMMEND THIS UNIT.