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Heritage Madurai

Photo gallery for Heritage Madurai

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Outdoor pool, pool loungers
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Heritage Madurai

Heritage Madurai

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
11-Melakkal Main Road, Madurai, Tamil Nadu, 625016

Explore the area

  • Popular LocationISKCON Madurai, Sri Sri Radha Mathurapati Temple5 min drive
  • Popular LocationMeenakshi Amman Temple6 min drive
  • Popular LocationThirumalai Nayak Palace7 min drive
  • AirportMadurai (IXM)16 min drive

Choose dates to view prices

About this area

Madurai

Located in Madurai, Heritage Madurai is connected to a shopping centre. Local landmarks include Thirumalai Nayak Palace and Gandhi Museum - Madurai.
Visit our Madurai travel guideOpens in a new window
Map

What's nearby

  • ISKCON Madurai, Sri Sri Radha Mathurapati Temple - 5 min drive
  • Meenakshi Amman Temple - 6 min drive
  • Thirumalai Nayak Palace - 7 min drive
  • Gandhi Museum - Madurai - 8 min drive
  • Vandiyur Mariamman Teppakulam - 9 min drive

Getting around

  • Madurai Junction Station - 5 min drive
  • Madurai (IXM) - 16 min drive

Restaurants

  • The Banyan Restaurant — 1 min walk
  • The Coffee Shop — 1 min walk
  • Ahaaram - 4 min drive
  • British Bakery Cafe - 4 min drive
  • Sree Sabarees - 5 min drive

About this property

Heritage Madurai

Luxury hotel connected to the convention centre in Madurai with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 64 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include sitting areas and coffee makers. In-room free WiFi and 24-hour room service are standard, as are LCD TVs with digital channels.
Heritage Madurai offers 64 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Heritage Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Guests under 11 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop
  • 1 bar/lounge
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Hindi

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 2 PM - 6 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for INR 1750.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1250 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4000
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000.00 (up to 11 years old)

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 950 per vehicle (one-way)
  • Rollaway bed fee: INR 1750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa

Property is also known as

Heritage Hotel Madurai
Heritage Madurai
Madurai Heritage
Heritage Madurai Hotel Madurai
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritance Hotel Madurai
Heritage Madurai Hotel
Heritage Madurai Madurai
Heritage Madurai Hotel Madurai

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 105 out of 191 reviews
5 - Excellent 55%
Rating 4 - Good. 54 out of 191 reviews
4 - Good 28%
Rating 3 - Okay. 15 out of 191 reviews
3 - Okay 8%
Rating 2 - Poor. 8 out of 191 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 191 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm atmosphere lots of space nice staff
Stayed 3 nights in Sep 2021

5/5 Excellent

Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Staff & service
Excellent staff and hospitality. Property could use an upgrade since most of the infrastructure seems very old and dusty. Cleaning could be better. The food is very average.
Stayed 1 night in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heritage stay
The food quality needs improvement. Not upto the mark. Stay , Room and overall ambience of the location etc are superb. Quite greenery .
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of india
It was very nice , I felt like I was out of india
Stayed 2 nights in Oct 2020