Title: Gateway Madurai Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Gateway Madurai This tranquil getaway in the shopping district offers nature-inspired relaxation at the pool while keeping guests close to exploration opportunities ## Photo gallery for Gateway Madurai ![Reception - Gateway Madurai (Madurai)](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/b3c711ad.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Gateway Madurai (Madurai)](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/a2f57f2c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Gateway Madurai (Madurai)](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/43bb3ce4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s area - Gateway Madurai (Madurai)](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/53f9a326.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, memory-foam beds, minibar, in-room safe - Gateway Madurai (Madurai)](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/w899h1598x0y1-a9946b86.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Gateway Madurai provides an eco-friendly retreat where travelers can unwind with massages and body treatments at the on-site spa. The GAD restaurant serves local flavors, while the outdoor pool, arcade/game room, and library with free WiFi offer varied relaxation options. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £120 includes taxes & fees 8 Jan - 9 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 25 - Dec 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=526361&PinnedHotelID=526361&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Room, 2 Single Beds, Garden View (Heritage) ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/f5a15df7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Garden View (Heritage) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed Premium bedding - 377 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Luxury Suite, 1 King Bed, Garden View ![Luxury Suite, 1 King Bed, Garden View | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/a2cc55d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed, Garden View ### Highlights Patio Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed - 645 sq ft - Sleeps 5 - 1 King Bed ### View all photos for Room, 1 King Bed, Garden View (Heritage) ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/3111ad62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View (Heritage) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed Premium bedding - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Garden View ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/w899h1598x0y1-a9946b86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Garden View 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed Premium bedding - 431 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Room, 1 King Bed, Garden View (Colonial) ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/2d46dd16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Garden View (Colonial) 10.0 Exceptional 1 review ### Highlights Patio Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed - 646 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 2 Single Beds, Garden View ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/f5a15df7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds, Garden View 9.4 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed Premium bedding - 430 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Room, 2 Single Beds, Garden View (Colonial) ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/bf11582a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Garden View (Colonial) 10.0 Exceptional 1 review ### Highlights Patio Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed - 645 sq ft - Sleeps 4 - 2 Single Beds ### View all photos for Room (Colonial with Private Sit Out) ![Room (Colonial with Private Sit Out) | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/71237b9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Colonial with Private Sit Out) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed Premium bedding - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Garden View ![Junior Suite, 1 King Bed, Garden View | Garden view](https://images.trvl-media.com/lodging/1000000/530000/526400/526361/3c883861.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Garden View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Memory foam bed Premium bedding - Sleeps 5 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadurai-Hotels-The-Gateway-Hotel-Pasumalai-Madurai.h526361.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadurai-Hotels-The-Gateway-Hotel-Pasumalai-Madurai.h526361.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C9.89623%2C78.08709&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ayLatz2Ely9W2i1I16N3rgQxXYY=) Number 40 T P K Road, Madurai, Tamil Nadu, 625004 #### What's nearby - Arulmigu Subramaniya Swamy Temple \- 3 min drive \- 1.8 miles - Sri Subramanya Swamy Temple \- 4 min drive \- 2.0 miles - South Veli Street \- 9 min drive \- 2.5 miles - Kazimar Big Mosque and Maqbara \- 12 min drive \- 3.4 miles - Meenakshi Amman Temple \- 13 min drive \- 3.3 miles #### Getting around - Thiruparankundram Station - 7 min drive - Madurai (IXM) - 30 min drive #### Restaurants - ‪Annapoorna Mithai - ‬3 min drive - ‪Kumar Mess - ‬3 min drive - ‪KFC - ‬3 min drive - ‪Vista - ‬15 min walk - ‪Sree Sabarees - ‬6 min drive ## About this property ### Gateway Madurai Luxury upscale hotel near Meenakshi Amman Temple At Gateway Madurai, you can look forward to a coffee shop/cafe, a garden and a playground. Treat yourself to some rest and relaxation at Spa, the on-site spa. The on-site restaurant, GAD, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with an arcade/games room and a library. Other perks at this hotel include: - An outdoor pool - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge) - A billiards/pool table, a porter/bellboy and a 24-hour front desk Room features All 50 individually furnished rooms offer comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Memory foam beds, rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers and baths or showers - 32-inch HDTVs with premium channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ### Awards and affiliations The property is a member of Heritage Hotels of India. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/29000000/28810000/28801400/28801325/ea0069a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Madurai Madurai - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 173 reviews £94 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=28801325&PinnedHotelID=28801325&HadPinnedHotel=true®ionId=-1&adults=2) ![Café](https://images.trvl-media.com/lodging/105000000/104100000/104090100/104090007/caf353cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Madurai by GRT Hotels Madurai - 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Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 7.0 Good 24 reviews £27 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=44227072&PinnedHotelID=44227072&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi; wired internet (INR 1,890 per 24-hour period) ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limo/town car service - Free secured, uncovered self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: INR 670 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - GAD ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Gym - Library - Outdoor pool - Playground ### Family friendly - Arcade/game room - Babysitting (surcharge) - In-room cot - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Conference space ### Outdoors - Barbecue grill - Garden ### Full-service spa - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Braille/raised signage - Stair-free path to entrance - Upper floors accessible by stairs only - Valet for wheelchair-equipped vehicles - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchairs on site ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free cot - Memory foam mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium satellite channels - Pay films ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for INR 2500.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: INR 3200 - New Year's Eve (31 December) Gala Dinner per child: INR 1600 (from 5 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately INR 670 per person - Fee for wired Internet in public areas: INR 1890 per 24-hour period (rates may vary) - Airport shuttle fee: INR 2250 per vehicle (return) - Rollaway bed fee: INR 2500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Gateway Hotel Pasumalai Gateway Hotel Pasumalai Madurai Gateway Pasumalai Gateway Pasumalai Madurai Pasumalai The Gateway Hotel Pasumalai Gateway Madurai Hotel Gateway Madurai Madurai Gateway Madurai Hotel Madurai The Gateway Hotel Pasumalai Madurai ## Frequently asked questions ### Does Gateway Madurai have a pool? ### How much does it cost to stay at Gateway Madurai? ### Is Gateway Madurai pet-friendly? ### How much is parking at Gateway Madurai? ### What time is check-in at Gateway Madurai? ### What time is check-out at Gateway Madurai? ### Does Gateway Madurai provide a shuttle to the airport? ### Where is Gateway Madurai located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Gateway Madurai Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 125 8 - Good 63 6 - Okay 12 4 - Poor 10 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Sundar 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely wonderful staff attention to detail and family friendly. Peacocks were a big hit with the kids. ##### Sundar Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Shanmugasundaram 27 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice place to stay. ##### Shanmugasundaram Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Surianarayanan 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food There are lots of peacocks which add to the beauty of this lush,sprawling property! ##### Surianarayanan Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Vijay 17 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Very poor service. If you want a piece full stay look somewhere else. ##### Vijay Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Nadia 9 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel with amazing service and surroundings Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel. Restaurant offer wide range of delicious meals. ![](https://a.travel-assets.com/ugc/hotel-reviews/5AE881A39ED8BE41B4D823A3A3788C31BD524E631686301247106.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3F7B3460F98B616A68C515288C03652D98BC332A1686301242995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B163E49A01522DEC4E8243660E21A5302980E02D1686301242136.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nadia Stayed 2 nights in May 2023 ### 10/10 Excellent #### Pankajam 10 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exemplary The stay was an excellent experience. The staff were courteous and professional. ##### Pankajam Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Jane 26 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous hotel! Will definitely return! ##### Jane Stayed 1 night in Jan 2023 ### 8/10 Good #### Uma 17 Mar 2025 Liked: Staff & service, property conditions & facilities Lovely location; me and my daughter loved it . The walks alongside with the peacocks were a one of a kind experience. Given the landscape and location of the rooms it is not suitable for old people or people with leg/walking problems as it involves some level of walking around on uneven terrains even to reach the go cart. Given the location and peacocks I personally believe it is a very expensive stay. ##### Uma Stayed 3 nights in Mar 2025 ### 8/10 Good #### Neeraja 29 Nov 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Staff and the food. The place is serene ##### Neeraja Stayed 2 nights in Nov 2023 ### 8/10 Good #### Steve 9 Mar 2023 Liked: Cleanliness, staff & service The hotel sits atop ##### Steve Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Arun 16 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all. ##### Arun ### 10/10 Excellent #### Reshma 26 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very good service ##### Reshma Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Rani 12 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it. ##### Rani Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Martin 12 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sublime colonial elegance This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave ##### Martin Stayed 1 night in Feb 2024 ### 10/10 Excellent #### David 13 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super hotel We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel ##### David Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Geetha 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing place! It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City! ![Steps leading to the rooms](https://a.travel-assets.com/ugc/hotel-reviews/A6AFFAB740FFD3CB73D11284EDC8CFD446F34D861730629637722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room](https://a.travel-assets.com/ugc/hotel-reviews/F4E0C9FDBF3647903052075C406D9282171F0D871730629639918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View of Madurai](https://a.travel-assets.com/ugc/hotel-reviews/C802CF5B9909EE9688FB99AA4B803AF364FB73131730629641279.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View of Madurai](https://a.travel-assets.com/ugc/hotel-reviews/47A31F119E242AFF16B46543CF589DE541B9718C1730629642280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Geetha Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Bhumika 12 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing. ##### Bhumika Stayed 3 nights in May 2024 ### 4/10 Poor #### Shanmugavel 10 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Peaceful resort like atmosphere. But room service staff do not understand English and fail to deliver your food order. 👎 ##### Shanmugavel Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Verified traveller 29 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Madurai’s hidden gem As always a memorable stay made possible by a professional team headed by a GM who leaves no stone unturned to ensure that each guest feels like he is returning home. The renovations that are taking shape are changing the character of the hotel by modernising it but retaining the heritage aspect of the property. ##### Verified traveller Stayed 1 night in Mar 2023 ### 6/10 Okay #### Ganesh Kumar 14 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Most people aren't aware of this property within Madurai. Pasumalai hills are lovely and evergreen. We liked the hotel location. But since the hotel is 1890 most of their rooms are very old. We had A/C issue and when reported we got alternative room with A/C was much better. Thanks to the manager asokan who took care of this issue with utmost care. Room Service, House Keeping are very excellent service provider with kind words. Liked the Peacock sound and view early in the morning. Their breakfast is mouth watering with various variety. Loved the food and hospitality of Gateway Madurai. We were lucky to get views of Madurai Meenakshi Amman Gopuram from our patio. Rooms & Restrooms are spacious for four. Recommendation to build accommodation/dorm for drivers who are the carriers of guest. ![](https://a.travel-assets.com/ugc/hotel-reviews/bbef601c-5062-4acd-872c-7bc5b7606651-1749898002985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6f242cc-5576-4971-ba97-e5912bd6252c-1749898004790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ganesh Kumar Stayed 2 nights in Jun 2025 ### 8/10 Good #### RAM 3 Apr 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Stay with the nature The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities. However, the bathroom and its fittings were outdated and badly need renovation. ##### RAM Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Anant 26 Dec 2024 Disliked: Cleanliness, amenities, property conditions & facilities For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed ##### Anant Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Christopher 3 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely old colonial style property on the top of a hill with sweeping views of the surrounding area. Very comfortable and clean rooms, nice pool area, large well-kept grounds with tame peacocks everywhere. The one restaurant serves great food with very attentive and friendly staff. They did fail to meet me at the airport, despite written conformation, but they don't lose a star as everything else about the hotel is so delightful. Note that it is on a hill with lots of steps, but I'm 70 and had no difficulties. ##### Christopher Stayed 3 nights in Jan 2023 ### 6/10 Okay #### Rengaswamy 18 Jan 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities I think this is the third time we have stayed in this hotel. Nothing seems to have improved since the first time. The rooms are bare and spartan and need renovation. While I agree that it is a heritage property, the facilities and decor inside the rooms could be improved a lot. ##### Rengaswamy ### 6/10 Okay #### Jane 30 Jan 2025 Liked: Staff & service Very disappointed for a Taj Group property! My group check in was the worst, very slow and disorganised. Actually embarrassing in front of my group. No welcome drinks, I had to ask. I emailed all passports and room requirements in advance, but still the twin rooms were not prepared, no one seemed to know who was in charge. We kept getting different information from different staff members. Had to ask for the tennis court to be cleared of debris! Very poor or no tennis equipment, some rackets and tennis balls are not much to ask for in a five star property. 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