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URSO Hotel & Spa

Photo gallery for URSO Hotel & Spa

Featured image
Indoor pool
Terrace/patio
Terrace/patio
View from Room

Overview of URSO Hotel & Spa

VIP Access

URSO Hotel & Spa

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Mejía Lequerica 8, Madrid, Madrid, 28004

Explore the area

  • Popular LocationGran Via Street12 min walk
  • Popular LocationPuerta de Alcala15 min walk
  • Popular LocationEl Retiro Park16 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)15 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, URSO Hotel & Spa is in the city centre and near a metro station. Museo de Historia de Madrid and Museum of Romanticism are cultural highlights, and travellers looking to shop may want to visit Gran Via Street and Calle de la Princesa. Madrid Zoo Aquarium and Madrid Amusement Park are also worth visiting. Spend some time exploring the area's activities, including golf lessons and golfing.

What's nearby

  • Gran Via Street - 12 min walk
  • National Library - 12 min walk
  • Plaza de Cibeles - 14 min walk
  • Puerta de Alcala - 15 min walk
  • El Retiro Park - 16 min walk

Getting around

  • Tribunal Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 15 min drive

Restaurants

  • Media Ración — 1 min walk
  • Sagasta 28 - 2 min walk
  • Tierra - 2 min walk
  • Cruz Blanca - 2 min walk
  • Asiana - 2 min walk

About this property

URSO Hotel & Spa

Luxury Madrid hotel in Madrid Centro with full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. All 78 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and flat-screen TVs.
URSO Hotel & Spa offers 78 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room and Turkish bath/hammam.

Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 28.6 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Conference centre
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 40-cm flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Dogs welcome
1 per room (up to 18 lbs/8 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 105.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 28.6 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 238 out of 320 reviews
5 - Excellent 74%
Rating 4 - Good. 70 out of 320 reviews
4 - Good 22%
Rating 3 - Okay. 10 out of 320 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 320 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 320 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My preferred hotel in Madrid. Great staff, service and facilities. Always stay here and will return!
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient location. Bedroom was a good size. Air conditioning worked well and the room was quiet . Breakfast was very good with efficient service. Reception and Porter staff were helpful.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ONE NIGHT STAY
Our 1 night stay at the hotel was amazing. The room was exceptional, the Staff were terrific The bellman and front desk staff did everything to make our stay Great! The breakfast was delicious. We could not say anything bad about our stay. We will be back. I will tell everyone going to Madrid they should stay at the URSO Hotel and Spa. Thank You Doug Graham.
Stayed 1 night in Jul 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lack of Sensibility!
Did not go. I did book a non refundable rate, true. But due to the Covid pandemic, Spain was locked up to Brazilians. We could not even board the plane. The Hotel was insensitive and could not care less. We were never refunded! Lack of respect!
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible little hotel in a stunning part of town
What a stunning hotel in a beautiful part of town. From the staff to the room itself it was an incredible experience. Will definitely return again soon. Thank you to the whole staff for making us feel so welcome!
Stayed 1 night in Oct 2020