Title: The Palace, a Luxury Collection Hotel, Madrid Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Palace, a Luxury Collection Hotel, Madrid Luxury hotel with 24-hour fitness centre and 24-hour front desk ![View from property](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/14cdfa64.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/cad83751.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/95489b67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/06dc3039.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/5d5b94de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Westin Palace in central Madrid offers a peaceful garden retreat amid the city bustle. Travelers can enjoy a massage or manicure at the spa, shop on-site, and stay connected with high-speed WiFi. The helpful staff consistently earns praise from previous guests. VIP Access 9.2 Wonderful ## Popular amenities - - Bar - Room service - Pet-friendly - Gym - Laundry £317 includes taxes & fees 19 Nov - 20 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 22 - Oct 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 23 - Oct 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=10975&PinnedHotelID=10975&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/w4000h2663x0y0-98a94c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Neptuno View Room with 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 355 sq ft - Sleeps 3 - 2 Single Beds ![Palace Room with 2 Twins | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/e35df579.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Room with 2 Twins ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 377 sq ft - Sleeps 3 - 2 Single Beds ![Deluxe Room with 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/0554c602.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with 1 King Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 334 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/13b22c6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Cortes View Room with 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 377 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/e0e5adca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room with 2 Twin Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 334 sq ft - Sleeps 2 - 2 Single Beds ![Cortes Suite | Living room | Smart TV](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/125539e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cortes Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow-top bed Separate bedroom - 775 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/1c3fc5aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Neptuno View Room with 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 377 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/264ef6ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Room with 1 King ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 377 sq ft - Sleeps 3 - 1 King Bed ![Palace Suite | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/20c01fc7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 614 sq ft - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/1c3fc5aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with 1 King Bed, Street View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 355 sq ft - Sleeps 3 - 1 King Bed ![Cervantes Suite | Living room | Smart TV](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/f0c79e38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cervantes Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 732 sq ft - Sleeps 4 - 1 King Bed ![Royal Suite | City view](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/271359e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow-top bed Separate bedroom - 1808 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Neptuno Suite | 1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/37514baa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Neptuno Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Pillow-top bed Separate bedroom - 1023 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/264ef6ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Premium Neptuno View Room with 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 409 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/20000/11000/10975/w4000h2663x0y0-98a94c3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room with 2 Twin Beds, Street View ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LED TV Hypo-allergenic bedding Separate bedroom Premium bedding - 344 sq ft - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18900/18863/e32862bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Imagine Chamartín - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-The-Palace.h10975.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-The-Palace.h10975.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.41544%2C-3.69575&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1wa43a6gr901-sfwd-3oM2tsPSU=) Plaza de las Cortes, 7, Madrid, Madrid, 28014 #### What's nearby - Thyssen-Bornemisza National Museum - 1 min walk - 0.0 miles - Prado Museum - 3 min walk - 0.2 miles - Gran Via - 6 min walk - 0.4 miles - Puerta del Sol - 8 min walk - 0.5 miles - Museo Nacional Centro de Arte Reina Sofía - 10 min walk - 0.6 miles #### Getting around - Anton Martin Station - 7 min walk - Madrid Recoletos Station - 14 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive #### Restaurants - ‪Starbucks - ‬1 min walk - ‪Faborit - ‬1 min walk - ‪VIPS - ‬1 min walk - ‪Lobby, The Palace, A Luxury Collection Hotel - ‬1 min walk - ‪La Dolores - ‬3 min walk ## About this property ### The Palace, a Luxury Collection Hotel, Madrid Luxury hotel near Thyssen-Bornemisza National Museum Located close to Congress of Deputies and Fountain of Neptune, The Palace, a Luxury Collection Hotel, Madrid provides a terrace, shopping on-site and a garden. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - Limo/town car service, buffet breakfast (surcharge) and express check-out - Multilingual staff, a front desk safe and wedding services - A ballroom, smoke-free property and a porter/bellboy - Guest reviews give top marks for the helpful staff Room features All 470 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Other amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Deep-soaking baths, free toiletries and hairdryers - LED TVs with premium channels - Free infant beds, housekeeping and desks ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/1000000/10000/8600/8556/e1583a20.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palacio de los Duques Gran Meliá - The Leading Hotels of the World Madrid Centro - Pool - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 830 reviews £371 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=8556&PinnedHotelID=8556&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/19900/19889/ab436097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fenix Gran Meliá - The Leading Hotels of the World Salamanca - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,000 reviews £346 includes taxes & fees 11 Nov - 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22 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=74821172&PinnedHotelID=74821172&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/42000000/41050000/41046200/41046184/23a5ec38.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Madrid Madrid Centro - Pool - Spa - Pet-friendly - Free WiFi 9.8 Exceptional 283 reviews £768 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=41046184&PinnedHotelID=41046184&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 45 per person)](https://images.trvl-media.com/lodging/1000000/20000/10100/10030/618c3654.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellington Hotel & Spa Madrid Salamanca - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 1,000 reviews £364 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=10030&PinnedHotelID=10030&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/16000000/15380000/15372000/15371941/17643795.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,182 reviews £177 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=15371941&PinnedHotelID=15371941&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Limo/town car service - Limited on-site parking - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 45 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - 24-hour gym - Shopping ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - Terrace - Vegetable garden ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Height-adjustable showerhead - Lever door handles - Lift - Low-height counter and sink - Low-height door lock - Low-height electrical sockets in bathroom - Stair-free path to entrance - Valet for wheelchair-equipped vehicles - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1912 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Free cot - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Smart TV with premium channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 1 AM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 110.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 45 per person - Rollaway bed fee: EUR 110.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector and a security system This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ## Frequently asked questions ### Is The Palace, a Luxury Collection Hotel, Madrid pet-friendly? > Yes, pets are allowed at this property. ### How much does it cost to stay at The Palace, a Luxury Collection Hotel, Madrid? > As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at The Palace, a Luxury Collection Hotel, Madrid on 19 Nov 2025 start from £316.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-The-Palace.h10975.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at The Palace, a Luxury Collection Hotel, Madrid? > Limited spots are available. ### What time is check-in at The Palace, a Luxury Collection Hotel, Madrid? > Check-in start time: 2:00 PM; check-in end time: 1 AM. Late check-in is available during limited hours. ### What time is check-out at The Palace, a Luxury Collection Hotel, Madrid? > Checkout is at noon. ### Where is The Palace, a Luxury Collection Hotel, Madrid located? > Located in Madrid Centro, this luxury hotel is steps away from Thyssen-Bornemisza National Museum, Congress of Deputies and Fountain of Neptune. Parroquia Jesus de Medinaceli and House-Museum of Lope de Vega are also within 5 minutes. Anton Martin Station is 7 minutes by foot and Banco de Espana Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question