Aparthotel

Smartr Atocha Reina Sofia

Property class: 4

Choose dates to view prices

Located close to National Prado Museum and El Retiro Park, Smartr Atocha Reina Sofia has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is £95
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a sofa, yellow armchair, and a dining table.

Apartment, 1 Bedroom

  • City view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

A modern living room with a TV, sofa, and desk.

Apartment, 2 Bedrooms

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Studio

A modern living room with a dining area, a sofa, a coffee table, and a TV on a stand.

Studio

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

You may also like

Ad
A modern restaurant with a bar area, seating, and a variety of plants.

Crowne Plaza Madrid Airport by IHG

San Blas-Canillejas
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.0 out of 10, Wonderful, 1,002 reviews
The price is £73
includes taxes & fees
22 Nov - 23 Nov
Crowne Plaza Madrid Airport by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Arganzuela, a neighbourhood in Madrid, Smartr Atocha Reina Sofia is near a metro station. Gran Via and Puerta del Sol are notable landmarks and Madrid Zoo Aquarium is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide
View more Aparthotels in Madrid
Map
Calle Rafael Riego 24, Madrid, 28045

What's nearby

  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    7 min walk - 0.4 miles
  • A large glass conservatory with a pond in front.
    El Retiro Park
    13 min walk - 0.7 miles
  • A grand building with classical architecture, featuring columns, statues, and a flag.
    National Prado Museum
    15 min walk - 0.8 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    4 min drive - 1.6 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    5 min drive - 1.8 miles

Getting around

  • Palos de la Frontera Station
    2 min walk
  • Madrid (XOC-Atocha Train Station)
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    18 min drive

Restaurants

  • Rodilla
    3 min walk
  • Bodegas Rosell
    3 min walk
  • Spoiler Bar
    1 min walk
  • Martin Tostador
    2 min walk
  • El Brezo
    5 min walk

About this property

Smartr Atocha Reina Sofia

  • Upscale aparthotel near El Retiro Park
  • Located close to National Prado Museum and Puerta del Sol, Smartr Atocha Reina Sofia has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks at this aparthotel include:
  • Smoke-free property and a lift
  • Room features
  • All guest rooms at Smartr Atocha Reina Sofia have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and dining tables.
  • More conveniences in all rooms include:
    • Showers, free toiletries and hairdryers
    • 32-inch LCD TVs with digital channels
    • Kitchens, dishwashers and ovens

Similar properties

A balcony with wrought iron railings and flower designs, overlooking a row of buildings with balconies and windows.
Aspasios Calle Mayor Apartments
Madrid Centro
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
9.0 out of 10, Wonderful, 217 reviews
The price is £98
includes taxes & fees
16 Nov - 17 Nov
Aspasios Calle Mayor Apartments
Compare similar properties

Frequently asked questions

Is Smartr Atocha Reina Sofia pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 25 kg per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Smartr Atocha Reina Sofia?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at Smartr Atocha Reina Sofia on 30 Nov 2026 start from £95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Smartr Atocha Reina Sofia?

Check-in start time: 3:00 PM; check-in end time: 4:00 AM.

What time is check-out at Smartr Atocha Reina Sofia?

Checkout is at 11:00 AM.

Where is Smartr Atocha Reina Sofia located?

Located in Arganzuela, this aparthotel is within 1 mi (2 km) of El Retiro Park and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 mi (3 km). Palos de la Frontera Station is only a 2-minute walk and Delicias Station is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Smartr Atocha Reina Sofia Reviews

8.0

Very good

9.0

Cleanliness

8.6

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 41 out of 92 reviews
Rating 8 - Good. 30 out of 92 reviews
Rating 6 - Okay. 7 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 8 out of 92 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious and comfortable in a great location. Remote checkin worked well.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Nice and clean place, love it
Stayed 4 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Communication could have been better.

Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort

A clean and well positioned one night stay

We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Room comfort, communication

Would definitely book again.

Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Stayed 4 nights in May 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Communication
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location, well connected by Metro and train. Lots of places to eat around and supermarkets. The apartment is well equipped, hot water all the time, A/C the best. My only recommendation is to change the sofa’s, other than that everything else works great for me.
Stayed 4 nights in Sep 2026
Verified review

6/10 Okay

Disliked: Cleanliness, communication, listing accuracy
The toilet smelled badly and the lock in the toilet was damaged. Overall the room didnt have enough air. Good location but not great value for money
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, listing accuracy
Excellent
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, communication, listing accuracy
It was good for the money !
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice quiet neighborhood
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Very convenient locariin
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Terrible. It is run down place with lot of bed bugs. The pictures are scamming and deceptive for travelers.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
First, the check in was at 3, and the instructions were sent 3:20. We were already in Madrid and we didn't know if we had a place to stayed. They didn't answer the WhatsApp, we need to look for a phone with local SIM to call them to know what's going on. The AC was broken. We escalate the issue and they didn't do anything, just apologize by the inconvinience, we end up having to rest with Madrid heat without AC. Finally the coach bed was broken so I was very uncomfortable. Finally I can say the this accommodations where nobody put their face into the customers, is very easy to say just I'm sorry and let the customers help less. Poor customer services
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Check-in, communication
The check in was a 3PM, and at this time I don't have the codes to open the place. I was already in Madrid and I tried to contact them via WhatsApp and nobody answered. I had to find a phone with a local SIM to contact them to see if I had a room or not. Once in the apartment, I reported the AC was not working, and they didn't do anything, just apologize for the inconvenience. Poor customer service. I rented also another room for some families, they had big trouble trying to open the door, the electronic door lock was not working properly, and they were able to enter almost at midnight, and during this time, they didn't care to send somebody to help, definitely they have a very poor customer service.
Stayed 2 nights in Jul 2026