Title: SmartRental Collection Gran Via Centric Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # SmartRental Collection Gran Via Centric Apartment with kitchen, steps from Gran Via ## Photo gallery for SmartRental Collection Gran Via Centric ![Daily buffet breakfast (EUR 20 per person) - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/14fdba62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/ca45f49b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/3207a5fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/fdbe0770.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, individually decorated - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/df11c090.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies SmartRental Collection Gran Via Centric, steps from Plaza Mayor, offers upscale accommodations with practical amenities. Guests can use laundry facilities, dine at Ella Sky Bar, connect with free in-room WiFi, and arrange local tours through knowledgeable staff. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Dryer - Washer - Bar - Kitchen £99 includes taxes & fees 17 Dec - 18 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Studio (2 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/00f58717.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (2 people) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Studio, Terrace (2 person) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/b106cc80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Terrace (2 person) ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 366 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom (2 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/ced999f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 people) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms (4 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/df11c090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (4 people) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 721 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds ### View all photos for Apartment, 2 Bedrooms, Terrace (4 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/7faa4bdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace (4 people) ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 721 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed ### View all photos for Standard Studio (2 people) ![Standard Studio (2 people) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/380cb3cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio (2 people) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26417/7897873c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Atlantico Madrid Madrid Centro - Free WiFi - Air conditioning - Breakfast available - Business services 9.8 Exceptional 2,190 reviews £221 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information?chkin=2026-1-12&chkout=2026-1-13&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=a26eb6fb-9d3b-40e9-9e65-ba8f1106996a&top_cur=GBP) Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29350000/29345500/29345493/1f87b6d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - Gym 9.4 Exceptional 4,538 reviews £133 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=a26eb6fb-9d3b-40e9-9e65-ba8f1106996a&top_cur=GBP) Ad ![Rock Star Suite | Down duvets, minibar, in-room safe, desk](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/67000000/66910000/66907000/66906927/8ce34837_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hard Rock Hotel Madrid Arganzuela - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Centric.h32687061.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Centric.h32687061.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42044%2C-3.70523&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dyIX-EZq7J4t5L47wA7nnOg8Ifg=) Gran vía 42, Madrid, 28013 #### What's nearby - Gran Via \- 1 min walk \- 0.1 miles - Plaza de Callao \- 2 min walk \- 0.1 miles - Puerta del Sol \- 5 min walk \- 0.3 miles - Plaza Mayor \- 8 min walk \- 0.5 miles - Royal Palace of Madrid \- 11 min walk \- 0.6 miles #### Getting around - Callao Station - 1 min walk - Madrid Recoletos Station - 19 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive #### Restaurants - ‪Five Guys - ‬1 min walk - ‪Papizza - ‬1 min walk - ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk - ‪Burger King - ‬1 min walk - ‪Ella Sky Bar Madrid - ‬1 min walk ## About this property ### SmartRental Collection Gran Via Centric Apartment with kitchen, steps from Gran Via A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services and laundry facilities. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and premium bedding. Housekeeping is available on request. SmartRental Collection Gran Via Centric offers 55 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/2b434834.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SmartRental Collection Gran Vía Capital Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 977 reviews £122 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/64000000/63900000/63897000/63896948/aeedb209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran View Apartments Madrid Centro - Pool - Kitchen - Free WiFi - Air conditioning 9.2 Wonderful 1,374 reviews £137 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=63896948&PinnedHotelID=63896948&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/26000000/25010000/25000100/25000094/c4d3604c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MH Apartments Central Madrid Madrid Centro - 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Kitchen - Washer - Dryer - Free WiFi 8.8 Excellent 650 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=14769469&PinnedHotelID=14769469&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour offsite parking (EUR 36 per day) - 24-hour return airport shuttle on request for a surcharge ### Family friendly - Baby bath - Free cot - Highchair ### Restaurants on site - Ella Sky Bar ### Kitchen - Coffee/tea maker - Hob - Microwave - Refrigerator ### Dining - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children - A bar/lounge - A restaurant - Snack bar/deli ### Bedrooms - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Outdoor areas - Rooftop terrace ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - In-room accessibility - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Housekeeping (on request) - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Proposal/romance packages - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a shopping district - In the city centre - Near a hospital - Near a metro station - Near a train station - Near an outlet shopping centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - 55 units - Housekeeping (on request) - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools It is the property’s policy that children under the age of 18 must be accompanied by an adult. Parents or legal guardians must provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 100 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children - Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: EUR 36 per day(328 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms ### Property is also known as SmartRental Collection Centric Apartment SmartRental Collection Centric Apartment SmartRental Collection Madrid Centric Madrid Madrid SmartRental Collection Madrid Centric Apartment Apartment SmartRental Collection Madrid Centric SmartRental Collection Madrid Centric Madrid SmartRental Collection Madrid Centric Apartment GV Centric Smartrental Collection Centric Gran Via Centric SmartRental Collection Gran Via Centric Madrid SmartRental Collection Gran Via Centric Aparthotel SmartRental Collection Gran Via Centric Aparthotel Madrid ## Frequently asked questions ### Is SmartRental Collection Gran Via Centric pet-friendly? ### How much does it cost to stay at SmartRental Collection Gran Via Centric? ### What time is check-in at SmartRental Collection Gran Via Centric? ### What time is check-out at SmartRental Collection Gran Via Centric? ### Does SmartRental Collection Gran Via Centric provide a shuttle to the airport? ### Where is SmartRental Collection Gran Via Centric located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SmartRental Collection Gran Via Centric Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.8 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 711 8 - Good 206 6 - Okay 49 4 - Poor 16 2 - Terrible 18 ## Reviews ### 8/10 Good #### Kelvin 10 Dec 2025 Liked: Property conditions & facilities, communication Good location ##### Kelvin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Bayan 8 Dec 2025 Liked: Cleanliness Every thing was ok , clean room and good breakfast ##### Bayan Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Yoeldri 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente ##### Yoeldri Stayed 1 night in Oct 2025 ### 8/10 Good #### Harry 24 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location is great, close to most attractions within walkable distance. ##### Harry Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Zuleika 18 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I’ve stayed twice in this property and would definitely come back! The location is amazing, the rooms are clean and comfortable, and the staff is very friendly! ##### Zuleika Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Dalbir 2 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good location ##### Dalbir Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Diana 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location ##### Diana Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Vishal 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Greta location Friendly staff Safe and easy accessibility to major attractions ##### Vishal Stayed 1 night in Jun 2025 ### 10/10 Excellent #### meher 17 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent staff super helpful in helping with storage of baggage and navigating the city with a baby. ##### meher Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Anastasia 30 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Loved it!! ##### Anastasia Stayed 3 nights in Sep 2025 ### 8/10 Good #### Lucia 25 Sept 2025 Liked: Cleanliness, communication Great location and nice staff. Property needs to be upgraded- at times the elevators were not working. ##### Lucia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Melinda 23 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location, very friendly and accommodating staff and a very beautiful restaurant with a gorgeous view! ##### Melinda Stayed 1 night in May 2025 ### 10/10 Excellent #### Nageswara Rao 7 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fantastic location. Great restaurant in the hotel and good food!! ##### Nageswara Rao Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Pedro 4 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice apartment and great service from reception staff, specially the brazilian GUSTAVO. Very nice rooftop with great drinks and view. ##### Pedro Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Mario 12 Jun 2025 Nice location ##### Mario Stayed 1 night in Jun 2025 ### 8/10 Good #### Gladys 3 Nov 2025 Liked: Cleanliness, amenities Rooms were clean, spent 4 nights there and no cleaning services were provided despite following instructions of placing sign on door. Room wasn’t facing the street as in the picture, no natural light. The restaurant was great and the staff were amazing, Gabi and Juan are the best!!! ##### Gladys Stayed 4 nights in Oct 2025 ### 8/10 Good #### Hamed 12 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent location ##### Hamed Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Esteban 27 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This property is conveniently located right on Gran Vía in Madrid — close to everything you could possibly need. Despite the vibrant hustle and bustle of the city outside, the hotel feels comfortable and cozy, offering a nice retreat to rest. The lobby is quite small and can feel a bit crowded at times, and the sofa bed did not smell amazing. However, these were minor details and did not affect our overall experience. Overall, a great place to stay in the heart of Madrid! ##### Esteban Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Margarita 4 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel ##### Margarita Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Natalia 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Pick this property if you like to be in the hart of the city for shopping and sightseeing. ##### Natalia Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Jennifer 7 Nov 2025 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities Room had unpleasant rancid odor, mold on shower walls, excessive water leaked out of shower stall onto bathroom floor whenever shower was used, stains on couch, stains on bed frame. ![](https://a.travel-assets.com/ugc/hotel-reviews/d9d31bcf-6484-407c-92c0-4a8154b4f44b-1762521139612.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5e831642-0812-46bf-afb7-37ab07420a79-1762521152971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/011f7413-48b2-4bfd-9202-ba39e73f974a-1762521155032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 5 nights in Oct 2025 ### 2/10 Terrible #### Verified traveller 2 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The room smells like trash ##### Verified traveller Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Nicholas 6 Dec 2024 Liked: Cleanliness, property conditions & facilities, communication Great spot, stayed with my daughter. ##### Nicholas Stayed 3 nights in Nov 2024 ### 6/10 Okay #### James 7 Jul 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Great location, comfortable room. WiFi was patchy and the walls blocked very little noise from the busy street below. ##### James Stayed 5 nights in Jul 2025 ### 8/10 Good #### Patti 27 Apr 2025 Liked: Cleanliness, property conditions & facilities, communication Overall it was a good value for an apartment style hotel in the heart of Madrid. ##### Patti Stayed 2 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Agumar Hotel](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana ](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information)