Title: SmartRental Collection Gran Via Centric Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=32687061&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # SmartRental Collection Gran Via Centric Apartment with kitchen, steps from Gran Via ## Photo gallery for SmartRental Collection Gran Via Centric ![Daily buffet breakfast (EUR 20 per person) - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/14fdba62.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, individually decorated - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/df11c090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/fdbe0770.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/3207a5fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - SmartRental Collection Gran Via Centric (Madrid)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/ca45f49b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies SmartRental Collection Gran Via Centric, steps from Plaza Mayor, offers upscale accommodations with practical amenities. Guests can use laundry facilities, dine at Ella Sky Bar, connect with free in-room WiFi, and arrange local tours through knowledgeable staff. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning £112 includes taxes & fees 8 Feb - 9 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 1 - Feb 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Studio (2 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/w2048h1365x0y0-73707c34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (2 people) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Studio, Terrace (2 person) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/b106cc80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Terrace (2 person) ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 366 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Apartment, 1 Bedroom (2 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/ced999f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 people) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Apartment, 2 Bedrooms (4 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/df11c090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (4 people) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 721 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds ### View all photos for Apartment, 2 Bedrooms, Terrace (4 people) ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/7faa4bdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace (4 people) ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 721 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed ### View all photos for Standard Studio (2 people) ![Standard Studio (2 people) | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/9dca6ec0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Studio (2 people) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/26500/26417/7897873c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Atlantico Madrid Madrid Centro - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 9.8 Exceptional 2,190 reviews £226 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Atlantico-Madrid.h26417.Hotel-Information?chkin=2026-2-2&chkout=2026-2-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=d5c6b7d0-587f-4935-92d4-2076a488885e&top_cur=GBP) Ad ![Porch](https://images.trvl-media.com/lodging/30000000/29350000/29345500/29345493/42fcab3f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free Wi-Fi - Restaurant - Gym 9.4 Exceptional 4,637 reviews £139 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=d5c6b7d0-587f-4935-92d4-2076a488885e&top_cur=GBP) Ad ![Indoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Centric.h32687061.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Centric.h32687061.Hotel-Information) ## About the area Located in Madrid Centro, a neighbourhood in Madrid, SmartRental Collection Gran Via Centric is in a shopping district and near a metro station. Gran Via and Royal Palace of Madrid are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a match while in town? See what's going on at Bernabéu Stadium. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) [View more Aparthotels in Madrid](https://www.expedia.co.uk/Madrid-Apart-Hotels.d178281-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42044%2C-3.70523&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dyIX-EZq7J4t5L47wA7nnOg8Ifg=) Gran vía 42, Madrid, 28013 ### What's nearby - ![Gran Via which includes heritage architecture, night scenes and landscape views](https://images.trvl-media.com/place/6221074/3c4d20dd-d984-4ef4-9f07-d7e411b8f3bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Gran Via 1 min walk \- 0.1 miles - ![Plaza de Callao](https://images.trvl-media.com/place/6161236/1d7f69f3-fb00-4c06-b09c-afdc2fe06a7e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Callao 2 min walk \- 0.1 miles - ![Puerta del Sol which includes a city and a fountain](https://images.trvl-media.com/place/6282935/7377ba48-f47b-4153-b3a9-690076a05d0c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerta del Sol 5 min walk \- 0.3 miles - ![Plaza Mayor featuring an administrative building, a monument and heritage architecture](https://images.trvl-media.com/place/508457/0450e57c-844a-409a-9603-05f040c90dfa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Mayor 8 min walk \- 0.5 miles - ![Royal Palace of Madrid](https://images.trvl-media.com/place/501620/f7c612c4-782f-40fc-81ee-5a9b7c81d7ab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal Palace of Madrid 11 min walk \- 0.6 miles ### Getting around - Callao Station 1 min walk - Madrid Recoletos Station 19 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) 21 min drive ### Restaurants - Five Guys 1 min walk - Terraza De Gourmet Experiencie Callao 1 min walk - Papizza 1 min walk - Burger King 1 min walk - Torres Bermejas 2 min walk ## About this property ### SmartRental Collection Gran Via Centric Apartment with kitchen, steps from Gran Via A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services and laundry facilities. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and premium bedding. Housekeeping is available on request. SmartRental Collection Gran Via Centric offers 55 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/2b434834.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SmartRental Collection Gran Vía Capital Madrid Centro - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,000 reviews £111 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/64000000/63900000/63897000/63896948/aeedb209.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran View Apartments Madrid Centro - Pool - Kitchen - Free Wi-Fi - Air-conditioning 9.2 Wonderful 1,410 reviews £144 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=63896948&PinnedHotelID=63896948&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 2 Bedrooms, Balcony | In-room safe, individually furnished, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/40000000/39640000/39638000/39637955/252427f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Point Madrid Opera Madrid Centro - 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Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 9.6 Exceptional 981 reviews £111 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1276024&PinnedHotelID=1276024&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=32687061,75676254,63896948,39637955,25000094) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour offsite parking (EUR 36 per day) - 24-hour return airport shuttle on request for a surcharge ### Family friendly - Baby bath - Free cot - Highchair ### Restaurants on site - Ella Sky Bar ### Kitchen - Coffee/tea maker - Hob - Microwave - Refrigerator ### Dining - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children - A bar/lounge - A restaurant - Snack bar/deli ### Bedrooms - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Outdoor areas - Rooftop terrace ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - In-room accessibility - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Housekeeping on request - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Proposal/romance packages - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a shopping district - In the city centre - Near a hospital - Near a metro station - Near a train station - Near an outlet shopping centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - 55 units - Housekeeping (on request) - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools It is the property’s policy that children under the age of 18 must be accompanied by an adult. Parents or legal guardians must provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 100 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children - Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: EUR 36 per day(328 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms ### Property is also known as SmartRental Collection Centric Apartment SmartRental Collection Centric Apartment SmartRental Collection Madrid Centric Madrid Madrid SmartRental Collection Madrid Centric Apartment Apartment SmartRental Collection Madrid Centric SmartRental Collection Madrid Centric Madrid SmartRental Collection Madrid Centric Apartment GV Centric Smartrental Collection Centric Gran Via Centric SmartRental Collection Gran Via Centric Madrid SmartRental Collection Gran Via Centric Aparthotel SmartRental Collection Gran Via Centric Aparthotel Madrid ## Frequently asked questions ### Is SmartRental Collection Gran Via Centric pet-friendly? ### How much does it cost to stay at SmartRental Collection Gran Via Centric? ### What time is check-in at SmartRental Collection Gran Via Centric? ### What time is check-out at SmartRental Collection Gran Via Centric? ### Does SmartRental Collection Gran Via Centric provide a shuttle to the airport? ### Where is SmartRental Collection Gran Via Centric located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SmartRental Collection Gran Via Centric Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.8 Location ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 728 8 - Good 213 6 - Okay 54 4 - Poor 16 2 - Terrible 21 ## Reviews ### 10/10 Excellent #### John 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very friendly and welcoming staff together with a very central location made this the perfect location for a short city stay. Breakfast was also excellent and served with a warm smile ##### John Stayed 3 nights in Dec 2025 ### 8/10 Good #### Kelvin 10 Dec 2025 Liked: Property conditions & facilities, communication Good location ##### Kelvin Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### brigitte 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Terrace was large and had a great view of city. ##### brigitte Stayed 2 nights in Dec 2025 ### 8/10 Good #### Harry 24 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location is great, close to most attractions within walkable distance. ##### Harry Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Vishal 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Greta location Friendly staff Safe and easy accessibility to major attractions ##### Vishal Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Nageswara Rao 7 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fantastic location. Great restaurant in the hotel and good food!! ##### Nageswara Rao Stayed 1 night in Apr 2025 ### 8/10 Good #### Lucia 25 Sept 2025 Liked: Cleanliness, communication Great location and nice staff. Property needs to be upgraded- at times the elevators were not working. ##### Lucia Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Shirley 20 Dec 2025 Liked: Cleanliness, property conditions & facilities, communication The room was a good condition, although the lack of windows with sunlight took us aback. The level of cleanliness was impeccable. The shower, however, had a critical flaw: the floor flooded every time we took a shower. The kitchen was also faulty, so we had to change rooms. The shower in the other room was also defective. The personnel is kind and attentive. The location is good, but definitely overwhelming with tourists. ##### Shirley Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Natalia 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Pick this property if you like to be in the hart of the city for shopping and sightseeing. ##### Natalia Stayed 2 nights in Jun 2025 ### 8/10 Good #### Gladys 3 Nov 2025 Liked: Cleanliness, amenities Rooms were clean, spent 4 nights there and no cleaning services were provided despite following instructions of placing sign on door. Room wasn’t facing the street as in the picture, no natural light. The restaurant was great and the staff were amazing, Gabi and Juan are the best!!! ##### Gladys Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Esteban 27 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication This property is conveniently located right on Gran Vía in Madrid — close to everything you could possibly need. Despite the vibrant hustle and bustle of the city outside, the hotel feels comfortable and cozy, offering a nice retreat to rest. The lobby is quite small and can feel a bit crowded at times, and the sofa bed did not smell amazing. However, these were minor details and did not affect our overall experience. Overall, a great place to stay in the heart of Madrid! ##### Esteban Stayed 3 nights in Oct 2025 ### 6/10 Okay #### James 7 Jul 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Great location, comfortable room. WiFi was patchy and the walls blocked very little noise from the busy street below. ##### James Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Rym 4 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The rooms are big beds are comfortable the hotel’s location is perfect for shopping and reaching everywhere on foot. ##### Rym Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Rolando 21 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great time, the hotel is very well located. the staff was very cordial and helpful, and the apartment was as advertised. The place was clean, and it was well equipped. The surroundings were a bit noisy but nothing too grave. ##### Rolando Stayed 11 nights in Jul 2025 ### 10/10 Excellent #### Jasna 9 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Staff at reception was very friendly. Clean hotel. ##### Jasna Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### VERED 25 Feb 2025 Liked: Cleanliness, room comfort, communication #### perfect location Excellent location, very spacious apartment with everything you need. ##### VERED Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Ujjwal 27 Dec 2024 Liked: Cleanliness, room comfort, communication #### Very good location in Madrid! Very nice location of the property and everything is great. ##### Ujjwal Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Ian 28 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication Lovely 1 bed apartment for 10 days, immaculate, clean and great service from the friendly reception desk. Right next to Callao station and central to everywhere. Only criticism was we thought the sky bar would be open all day for guests to use and chill and read and somewhere to escape to. Other than that, it was a fantastic place! ![Reception ](https://a.travel-assets.com/ugc/hotel-reviews/b62faf68-5827-44c5-a6c8-718a0400e559-1756380461716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom](https://a.travel-assets.com/ugc/hotel-reviews/10d55e49-9caf-4746-b0cd-55b506372b42-1756380461123.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Kitchen ](https://a.travel-assets.com/ugc/hotel-reviews/5c33364b-8b47-4f7e-947f-a97249cb49dc-1756380461238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lounge](https://a.travel-assets.com/ugc/hotel-reviews/d000a50a-1ab2-4bc4-bcdf-7df7faf1ca72-1756380461499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 10 nights in Aug 2025 ### 10/10 Excellent #### Frederick 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location in the heart of Madrid. Close to everything. Staff was friendly and helpful. Skybar at top of building is a must see, but go during the day as it get crowded starting in early evening. ##### Frederick Stayed 3 nights in Jun 2025 ### 8/10 Good #### Anil 18 Apr 2025 Liked: Cleanliness, amenities, communication The property was conveniently located in the hustle n bustle of town. The food options around the property were great. All historical places were easily accessible. The rooms were clean and the hotel staff were friendly ##### Anil Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Diana 11 Sept 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I love the design of the rooms and that they have absolutely everything you need for a comfortable stay. ##### Diana Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Narendra 15 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Our stay was awesome, rooms are really amazing well maintained, we are like a big group like 4 families. all felt the same, awesome breakfast too. I strongly recommend for the families who would like to visit Madrid. ##### Narendra Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Debbie 8 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was perfect! Staff were great, location is easy and the apartment was spacious, clean and had everything you could need. Thank you for an amazing stay in Madrid! Highly recommend and will definitely stay here again! ##### Debbie Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### JOSE 17 Jun 2025 Liked: Cleanliness, room comfort, communication We had a great stay. The location was very convenient to all the sights. The apartment was spectacular - clean, well-appointed, and very comfortable. The washer/dryer was a huge bonus! Silvia was an amazing host. She was prompt, courteous, kind and professional. She made our stay very pleasant. ##### JOSE Stayed 2 nights in May 2025 ### 8/10 Good #### Trisha 19 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful room with a gorgeous view! 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