Title: SmartRental Collection Gran Via Centric Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # SmartRental Collection Gran Via Centric Apartment with kitchen, steps from Gran Via ![Terrace/patio](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/fdbe0770.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/01f509ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/139d08c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms, Terrace (1 person) | 1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/bdf4f9b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 20 per person)](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/14fdba62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies SmartRental Collection Gran Via Centric, steps from Plaza Mayor, offers upscale accommodations with practical amenities. Guests can use laundry facilities, dine at Ella Sky Bar, connect with free in-room WiFi, and arrange local tours through knowledgeable staff. VIP Access 9.2 Wonderful ## Popular amenities - - - Dryer - Washer - Bar - Kitchen £111 includes taxes & fees 23 Nov - 24 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=32687061&PinnedHotelID=32687061&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/00f58717.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio (2 people) ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen Fridge - 323 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/b106cc80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, Terrace (2 person) ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 366 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/ced999f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (2 people) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/df11c090.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (4 people) ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Kitchen - 721 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 1 Double Sofa Bed and 2 Single Beds ![1 bedroom, premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/33000000/32690000/32687100/32687061/7faa4bdb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, Terrace (4 people) ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 721 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed ## You may also like Ad ![Daily buffet breakfast (EUR 25 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14730000/14725900/14725875/5f74a3f1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Only YOU Hotel Atocha Jerónimos - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 1,073 reviews £145 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Only-YOU-Hotel-Atocha.h14725875.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=e94a490f-e949-41a7-905d-3d9f8028c840&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92170000/92166200/92166187/b759bd28_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Latroupe Prado Arganzuela - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Centric.h32687061.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-SmartRental-Collection-Gran-Via-Centric.h32687061.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42044%2C-3.70523&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dyIX-EZq7J4t5L47wA7nnOg8Ifg=) Gran vía 42, Madrid, 28013 #### What's nearby - Gran Via - 1 min walk - 0.0 miles - Plaza Mayor - 8 min walk - 0.5 miles - Royal Palace of Madrid - 11 min walk - 0.6 miles - Prado Museum - 16 min walk - 0.9 miles - El Retiro Park - 6 min drive - 2.0 miles #### Getting around - Callao Station - 1 min walk - Madrid Recoletos Station - 19 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive #### Restaurants - ‪Five Guys - ‬1 min walk - ‪Papizza - ‬1 min walk - ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk - ‪Torres Bermejas - ‬2 min walk - ‪Burger King - ‬1 min walk ## About this property ### SmartRental Collection Gran Via Centric Apartment with kitchen, steps from Gran Via A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a rooftop terrace, concierge services and laundry facilities. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and premium bedding. Housekeeping is available on request. SmartRental Collection Gran Via Centric offers 55 air-conditioned accommodations with washers/dryers and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request. ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/76000000/75680000/75676300/75676254/349ce8e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SmartRental Collection Gran Vía Capital Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 937 reviews £167 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=75676254&PinnedHotelID=75676254&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool, open noon to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/64000000/63900000/63897000/63896948/e4b49251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran View Apartments Madrid Centro - Pool - Kitchen - Free WiFi - Air conditioning 9.2 Wonderful 1,323 reviews £142 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=63896948&PinnedHotelID=63896948&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/45000000/44270000/44262000/44261923/522b9344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Room Mate Macarena, Madrid Gran Vía Madrid Centro - 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2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=66906927&PinnedHotelID=66906927&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour offsite parking (EUR 36 per day) - 24-hour return airport shuttle on request for a surcharge ### Family friendly - Baby bath - Free cot - Highchair ### Restaurants on site - Ella Sky Bar ### Kitchen - Coffee/tea maker - Hob - Microwave - Refrigerator ### Dining - Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children - A bar/lounge - A restaurant - Snack bar/deli ### Bedrooms - Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Outdoor areas - Rooftop terrace ### Laundry - Laundry facilities - Washer/dryer ### Work spaces - Desk ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar near toilet - In-room accessibility - Lift - Low-height counter and sink - Raised toilet seat - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Smoke-free property ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Housekeeping (on request) - Iron/ironing board - Luggage storage - Multilingual staff - Phone - Proposal/romance packages - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - In a shopping district - In the city centre - Near a hospital - Near a metro station - Near a train station - Near an outlet shopping centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Fire extinguisher ### General - 55 units - Housekeeping (on request) - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation It is the property’s policy that children under the age of 18 must be accompanied by an adult. Parents or legal guardians must provide proof of this relationship in order to check-in. Other adults traveling with children must present a notarized permission document from a parent or guardian with supporting photo ID. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 100 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children - Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: EUR 36 per day(328 ft away; open 24 hours) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms ### Property is also known as SmartRental Collection Centric Apartment SmartRental Collection Centric Apartment SmartRental Collection Madrid Centric Madrid Madrid SmartRental Collection Madrid Centric Apartment Apartment SmartRental Collection Madrid Centric SmartRental Collection Madrid Centric Madrid SmartRental Collection Madrid Centric Apartment GV Centric Smartrental Collection Centric Gran Via Centric SmartRental Collection Gran Via Centric Madrid SmartRental Collection Gran Via Centric Aparthotel SmartRental Collection Gran Via Centric Aparthotel Madrid ## Frequently asked questions ### Is SmartRental Collection Gran Via Centric pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at SmartRental Collection Gran Via Centric? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at SmartRental Collection Gran Via Centric on 23 Nov 2025 start from £111.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Madrid-Hotels-SmartRental-Collection-Gran-Via-Centric.h32687061.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at SmartRental Collection Gran Via Centric? > Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Late check-in is available during limited hours. ### What time is check-out at SmartRental Collection Gran Via Centric? > Checkout is at 11:00 AM. ### Does SmartRental Collection Gran Via Centric provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies. ### Where is SmartRental Collection Gran Via Centric located? > Located in Madrid Centro, this aparthotel is within a 10-minute walk of Gran Via and Plaza Mayor. Royal Palace of Madrid and Prado Museum are also within 1 mi (2 km). Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SmartRental Collection Gran Via Centric Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.8 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 696 8 - Good 199 6 - Okay 49 4 - Poor 14 2 - Terrible 15 ### 8/10 Good #### Harry 24 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location is great, close to most attractions within walkable distance. ##### Harry Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Dalbir 2 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Good location ##### Dalbir Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### meher 17 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent staff super helpful in helping with storage of baggage and navigating the city with a baby. ##### meher Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Pedro 4 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice apartment and great service from reception staff, specially the brazilian GUSTAVO. Very nice rooftop with great drinks and view. ##### Pedro Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Nageswara Rao 7 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fantastic location. Great restaurant in the hotel and good food!! ##### Nageswara Rao Stayed 1 night in Apr 2025 ### 6/10 Okay #### Jamilette 30 Sept 2025 Liked: Communication The property is very centric, walkable to most attractions. Breakfast is ok but sometimes a little crowded because this hotel offers breakfast for all other sister hotels. We were never able to enjoy Ella Sky bar because it was always crowded with people not staying at the property. The staff is nice and helpful. The good thing is you have a washer/dryer inside the unit you rent. So that a plus in Spain. ##### Jamilette Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Rolando 21 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We had a great time, the hotel is very well located. the staff was very cordial and helpful, and the apartment was as advertised. The place was clean, and it was well equipped. The surroundings were a bit noisy but nothing too grave. ##### Rolando Stayed 11 nights in Jul 2025 ### 10/10 Excellent #### Vishal 28 Jun 2025 Liked: Cleanliness, room comfort, communication Great location , middle of hustling bustling Gran Via Close to metro A lot of restaurants and shopping area around Safe , a lot of night life Very good shower Good WiFi Nice comfy beds They do have rooftop restaurant(didn’t try that) Friendly staff Definitely recommend . ##### Vishal Stayed 3 nights in Jun 2025 ### 8/10 Good #### Silvia 27 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Place is clean and very well located near attractions and metro. The staff is extremely nice. Sofa bed is not the most comfortable for adults. ##### Silvia Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Frederick 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location in the heart of Madrid. Close to everything. Staff was friendly and helpful. Skybar at top of building is a must see, but go during the day as it get crowded starting in early evening. ##### Frederick Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ujjwal 27 Dec 2024 Liked: Cleanliness, room comfort, communication #### Very good location in Madrid! Very nice location of the property and everything is great. ##### Ujjwal Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Alex 7 Apr 2025 Liked: Amenities, property conditions & facilities, communication Great service. ##### Alex Stayed 3 nights in Apr 2025 ### 8/10 Good #### Daniela 2 Aug 2025 Liked: Cleanliness, property conditions & facilities, communication This stay was all about location—right in the heart of Gran Vía, with everything you need close by, including a grocery store. The apartment had a well-equipped kitchen and even included a small pack of detergent for laundry, which was a nice touch. The rooftop bar offered stunning views of the city and was a great place to unwind. Staff was generally friendly, though a bit more attentiveness would’ve made the experience even better. One thing to note is that at night, there were quite a few people sleeping on the street nearby, which made the area feel a bit less safe—though this is not uncommon in the downtown areas of major cities. Overall, a very convenient and enjoyable place to stay—would recommend. ##### Daniela Stayed 2 nights in Jul 2025 ### 8/10 Good #### Denis 19 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice ##### Denis Stayed 7 nights in Apr 2025 ### 8/10 Good #### Luciana 19 Jul 2025 Liked: Property conditions & facilities, communication Location is excellent is on the middle of everything .you can walk easy to a lot of attraction . But the hotel need improve on the so fi connection that was horrible and also on improve the staff for clean the rooms . We had a not so good experience. The staff take almost all day to come and clean. But besides this 2 points that I believe need improve the hotel is very good and location is excellent . ##### Luciana Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Tiffany 31 May 2025 Disliked: Cleanliness, amenities Apartment was ok. Location was great but loud at night. The bed was hard as a rock, didn’t sleep great at all. Would give it 2.5 stars. ##### Tiffany Stayed 3 nights in May 2025 ### 8/10 Good #### Krista 22 Jun 2025 Liked: Cleanliness This is a great location in the heart of Madrid, but the accommodations were a little worn and lacking. In our unit, we were missing a closet door, several lights were flickering, wi-fi was very inconsistent, and the mattresses weren't great. On the positive side, the rooftop restaurant and bar offered incredible views and decent food (we had the breakfast daily) and it was nice to have extra space for our family of four (vs. hotel room). Also, the staff was great and very friendly. Overall, it worked out well. ##### Krista Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### ERIKA 9 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly staff, great location, grocery store and restaurants near the property. Able to walk to main tourist areas. Kitchen was well equipped and small washer/drier was available in the room too. The roof top had amazing views. ##### ERIKA Stayed 5 nights in Jun 2024 ### 10/10 Excellent #### Darlene 19 Oct 2024 Liked: Cleanliness, room comfort, communication Friendly and helpful staff! A great location a short walk to Plaza Mayor and Puenta del Sol - surrounded by shopping and restaurants. Our room was spacious with lots of windows looking out over Gran Via that open for fresh air plus two French doors to a nice private terrace. Comfortable bed and very clean. Great shower and nice modern kitchenette. ##### Darlene Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Carmen 4 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The room include kitchen, washer/dryer and a separate bed room. Perfect area for a family of four. Second time here and will repeat. ##### Carmen Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Maisie 13 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Exactly what we needed for our stay in Madrid. Loved that there was a separate living area from the bedroom. Full kitchenette provided and a washing machine. Staff were always friendly and professional. We walked to most points of interest. ##### Maisie Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Bjarke Aalling 18 Jul 2024 Liked: Cleanliness, room comfort, communication #### Awesome apartment hotel near Callao Fantastic apartment hotel with everything you need near Callao, so it does not get more central than that. Newly refurbished rooms with kitchen and all the utensils/kitchenware you need. Very comfortable beds and the view in the sky bar is just awesome. Also the breakfast was fantastic. I will give this apartment hotel my highest recommandations. ##### Bjarke Aalling Stayed 2 nights in Jul 2024 ### 8/10 Good #### Jose 16 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Location Location location the only down side was the weird smell throughout the property ##### Jose Stayed 5 nights in May 2024 ### 10/10 Excellent #### Steven 24 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location, clean, helpful staff. The only negative variety lacking breakfast. Overall, would book again ##### Steven Stayed 3 nights in May 2024 ### 8/10 Good #### Harold 30 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great centrally located hotel. Great to have a small kitchen and washer/dryer combo. A little loud at moments. Only downside was poor wifi ##### Harold Stayed 4 nights in May 2024 ## Expedia's Latest Trends ### Hotels > [Hotel ILUNION Atrium](https://www.expedia.co.uk/Madrid-Hotels-Hotel-ILUNION-Atrium.h2201729.Hotel-Information) > > [NH Madrid Barajas Airport](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Barajas-Airport.h523340.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Melia Castilla](https://www.expedia.co.uk/Madrid-Hotels-Melia-Castilla.h6066.Hotel-Information) > > [Plaza de España Skyline](https://www.expedia.co.uk/Madrid-Hotels-Be-Mate-Plaza-De-Espana.h22240886.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Agumar Hotel](https://www.expedia.co.uk/Madrid-Hotels-Agumar-Hotel.h54492.Hotel-Information) > > [NH Madrid Ribera del Manzanares](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ribera-Del-Manzanares.h4101730.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Hotel Puerta América](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Puerta-America.h1199013.Hotel-Information) > > [Novotel Madrid City Las Ventas](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-City-Las-Ventas.h19393.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [Sercotel Gran Hotel Conde Duque](https://www.expedia.co.uk/Madrid-Hotels-Sercotel-Gran-Hotel-Conde-Duque.h17269.Hotel-Information) > > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [InterContinental Madrid by IHG](https://www.expedia.co.uk/Madrid-Hotels-InterContinental-Madrid.h22036.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [One Shot Luchana](https://www.expedia.co.uk/Madrid-Hotels-One-Shot-Luchana-22.h5784203.Hotel-Information) > > [NH Madrid Atocha](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Atocha.h523332.Hotel-Information) > > [Travelodge Madrid Metropolitano](https://www.expedia.co.uk/Madrid-Hotels-Travelodge-Madrid-Alcala.h6141249.Hotel-Information) > > [Abba Madrid Hotel](https://www.expedia.co.uk/Madrid-Hotels-Abba-Madrid-Hotel-4Superior.h973312.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [Eurostars Madrid Tower](https://www.expedia.co.uk/Madrid-Hotels-Eurostars-Madrid-Tower.h1874306.Hotel-Information) > > [Hilton Madrid Airport](https://www.expedia.co.uk/Madrid-Hotels-Hilton-Madrid-Airport.h1695661.Hotel-Information)