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Petit Palace Alcalá

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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Petit Palace Alcalá

Petit Palace Alcalá

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationPuerta del Sol4 min walk
  • Popular LocationPlaza Mayor10 min walk
  • Popular LocationPrado Museum13 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)24 min drive

Choose dates to view prices

About this area

Madrid

Located in Madrid, Petit Palace Alcalá is in the city centre and near a metro station. Sala Alcala 31 and San Fernando Royal Academy of Fine Arts are cultural highlights, and some of the area's notable landmarks include Edificio Grassy and Fountain of Neptune. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Casino de Madrid - 1 min walk
  • Teatro Alcazar - 1 min walk
  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 10 min walk
  • Prado Museum - 13 min walk

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 13 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive

Restaurants

  • Mercado de la Reina - 3 min walk
  • Janatomo - 3 min walk
  • La Rollerie - 3 min walk
  • Lobby Market - 3 min walk
  • Restaurante La Barraca - 3 min walk

About this property

Petit Palace Alcalá

4-star Madrid hotel in Madrid Centro, walk to Gran Via Street
Free use of bicycles, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 58 soundproofed rooms provide free WiFi, free wired Internet and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include minibars and room service.
Petit Palace Alcalá offers 58 forms of air-conditioned accommodation with tablet computers and minibars. Smart televisions come with digital channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 9 for adults and EUR 9 for children
  • Room service available

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower

Entertainment

  • Digital channels
  • Smart TV
  • Tablet computer

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 9 for adults and EUR 9 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Hotel Petit Palace Alcalá Madrid
Petit Palace Alcalá Madrid
Petit Palace Alcalá
Petit Palace Alcalá Hotel Madrid
Hotel Petit Palace Alcalá Torre Madrid
Hotel Petit Palace Alcalá Torre
Petit Palace Alcalá Torre Madrid
Petit Palace Alcalá Torre
Petit Palace Alcalá Hotel
Hotel Petit Palace Alcalá
Petit Palace Alcalá Hotel
Petit Palace Alcalá Madrid
Petit Palace Alcalá Hotel Madrid

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 184 out of 579 reviews
5 - Excellent 32%
Rating 4 - Good. 253 out of 579 reviews
4 - Good 44%
Rating 3 - Okay. 83 out of 579 reviews
3 - Okay 14%
Rating 2 - Poor. 38 out of 579 reviews
2 - Poor 7%
Rating 1 - Terrible. 21 out of 579 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gat staff, awesome location. Walking distance to everything!!
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff was very helpful and friendly! And they help us with everything that we asked.
Stayed 8 nights in Jan 2020

4/5 Good

Stayed 1 night in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019