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Parador De Alcala

Photo gallery for Parador De Alcala

Featured image
Outdoor pool
Outdoor pool
Indoor spa bath
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Parador De Alcala

Parador De Alcala

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Colegios, 8, Alcalá de Henares, Madrid, 28801

Explore the area

  • Popular LocationUniversity of Alcala3 min walk
  • Popular LocationPlaza Cervantes5 min walk
  • Popular LocationHospital de Antezana7 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)21 min drive

Choose dates to view prices

About this area

Alcalá de Henares

Located in Alcalá de Henares, Parador De Alcala is in the city centre and near a train station. Diversion en la Granja and Parque Europa are local attractions and those in the mood for shopping can visit La Garena Plaza Shopping Center and Plenilunio Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at Karting Club Los Santos or Karting Cabanillas. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Torre de Santa Maria - 3 min walk
  • University of Alcala - 3 min walk
  • Colegio de San Ildefonso - 3 min walk
  • Plaza Cervantes - 5 min walk
  • Hospital de Antezana - 7 min walk

Getting around

  • Alcalá de Henares Station - 14 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive

Restaurants

  • Santo Tomas — 1 min walk
  • Hosteria del Estudiante — 1 min walk
  • Restaurante El Casino - 3 min walk
  • Plademunt - 4 min walk
  • Restaurante Sexto Sentido - 4 min walk

About this property

Parador De Alcala

4-star hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 128 rooms offer free WiFi, dining areas and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, room service and pillow menu.
Parador De Alcala offers 128 forms of accommodation with minibars and a safe. This accommodation offers separate dining areas. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

Guests under 7 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 18 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Dining room
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 18 per person (approximately)
  • Self-parking fee: EUR 14 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 7 years old are not allowed in the spa

Property is also known as

Parador De Alcala Hotel
Parador Alcala Alcala de Henares
Parador Alcala Hotel
Parador Alcala Hotel Alcala de Henares
Parador De Alcala Alcala de Henares
Parador De Alcala Hotel Alcala de Henares

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 126 out of 169 reviews
5 - Excellent 75%
Rating 4 - Good. 34 out of 169 reviews
4 - Good 20%
Rating 3 - Okay. 6 out of 169 reviews
3 - Okay 4%
Rating 2 - Poor. 2 out of 169 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 169 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 10th stay at this hotel, always a pleasure to be there
Stayed 5 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing facilities and room. Breakfast also really good. Perfect location in the heart of Alcala.
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and building are very nice. But it is very far from Madrid. And there is no free breakfast, which I would expect when paying $130+ per night. Also the beds were 2 twins rather than 1 queen, and extremely low quality for such an expensive hotel. The rooms were super fancy but the beds had cheap, uncomfortable mattresses and very poor quality sheets.
Stayed 2 nights in Oct 2019