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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Mercure Madrid Centro

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Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Mercure Madrid Centro

4 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationPaseo del Prado1 min walk
    Popular LocationFountain of Neptune3 min walk
    Popular LocationPrado Museum6 min walk
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)36 min drive

Choose dates to view prices

Superior Room

5/5 guest room rating
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Basic Room

4.5/5 guest room rating
  • 172 sq ft
  • Sleeps 1
  • 1 Single Bed

Junior Suite

  • Sleeps 3
  • 1 Double Bed

Standard Room

4.2/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

4.5/5 guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Single Beds

Standard Room

4.9/5 guest room rating
  • 215 sq ft
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

About this area

Madrid

Located in Madrid's Literary Quarter neighbourhood, Mercure Madrid Centro is in the city centre and near a metro station. Gran Via Street and Principe Pio are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Madrid Wax Museum and Madrid Zoo Aquarium. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Amusement Park, a top attraction not to be missed. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Paseo del Prado - 1 min walk
  • Fountain of Neptune - 3 min walk
  • Thyssen-Bornemisza National Museum - 4 min walk
  • Royal Botanical Garden - 4 min walk
  • Prado Museum - 6 min walk

Getting around

  • Anton Martin Station - 6 min walk
  • Madrid Atocha Station - 12 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 32 min drive

Restaurants

  • El Barril de las Letras - 3 min walk
  • Quevedo - 3 min walk
  • Asia Gallery - 3 min walk
  • La Platería - 3 min walk
  • Chocolat - 4 min walk

About this property

Mercure Madrid Centro

4-star Madrid hotel in Literary Quarter, walk to Thyssen-Bornemisza National Museum
A bar/lounge, a coffee shop/café and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and a meeting room. All 60 soundproofed rooms feature free WiFi and minibars. For entertainment, plasma TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Mercure Madrid Centro offers 60 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Plasma televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 29.00 per night)
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:30 AM: EUR 15 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (474 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Covered self-parking fee: EUR 29.00 per night
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Lope
Hotel Lope de Vega
Hotel Lope de Vega Madrid
Hotel Lope Vega
Lope de Vega Madrid
Lope Hotel
Mercure Madrid Centro Lope Vega Hotel
Mercure Centro Lope Vega Hotel
Mercure Madrid Centro Lope Vega
Mercure Centro Lope Vega
Mercure Madrid Centro Hotel
Mercure Centro
Lope De Vega Hotel
Mercure Madrid Centro (Lope de Vega)
Mercure Madrid Centro Hotel
Mercure Madrid Centro Madrid
Mercure Madrid Centro Hotel Madrid

Frequently asked questions

Can I cancel my reservation for free at Mercure Madrid Centro and receive a full refund?
Yes, Mercure Madrid Centro offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Madrid Centro cancellation policy on our site for more details about any exclusions or requirements.
Is Mercure Madrid Centro pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Madrid Centro?
Self-parking is available for EUR 29.00 per night.
What time is check-in at Mercure Madrid Centro?
Check-in is from 2:00 PM - anytime.
What time is check-out at Mercure Madrid Centro?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Mercure Madrid Centro provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Mercure Madrid Centro located?
Located in Literary Quarter, this hotel is within a 5-minute walk of Paseo del Prado, Thyssen-Bornemisza National Museum and Lavapies. Prado Museum and Gran Via Street are also within 10 minutes. Anton Martin Station is 6 minutes by foot and Estación del Arte is 8 minutes.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 350 out of 842 reviews
5 - Excellent 42%
Rating 4 - Good. 379 out of 842 reviews
4 - Good 45%
Rating 3 - Okay. 83 out of 842 reviews
3 - Okay 10%
Rating 2 - Poor. 22 out of 842 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 842 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Rooms are small, not centric, it was construction going on all day every day above us from 8 a.m. to 4:00 p.m. cafe doesn't serve dinner and whe ordering room service it had to be ordered from other restaurants and took forever. Friendly people though.
Stayed 6 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Friendly staff, on-site parking.
Stayed 4 nights in Feb 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
very basic amenity provided, small bar of soap and shower gel set in the shower room. No toothbrush, no shower cap etc which should be provided 4stars hotel. Very poor sound proof, can hear next room's TV sound, walking noise. Last but not least, massive internal building work is on till 7pm and very loud banging, drilling noise throughout the day. Requested to change the quieter room but they did not accept ,my request. One of the worst hotels I have ever stayed which was not even cheap. I would recommend anyone to avoid this hotel. Very unpleasant stay.
Stayed 1 night in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Unfortunately I listened noisy from other rooms. Chairs moving and doors closing...
Stayed 2 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Consyruction on floor so very noisy Walls so thin I could hear person next to me snoring all night. No sleep.
Stayed 1 night in Jan 2020

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