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Mercer Madrid

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Luxury
5.0 star property
10

Exceptional

Luxury hotel near El Retiro Park

Located close to Gran Via and Puerta del Sol, Mercer Madrid provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage or other spa services. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £261
includes taxes & fees
15 Jul - 16 Jul

Room options

View all photos for Deluxe Room

A bedroom with a large bed, wooden wardrobe, and a seating area.

Deluxe Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

A modern bedroom with a wooden bed frame, a bedside table, a lamp, and a view of the city through large windows.

Executive Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Deluxe

A hotel room with a bed, a bedside table, a wall-mounted light, and a curtain.

Grand Deluxe

  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

A modern living room with a leather sofa, a wooden coffee table, a lamp, and a bookshelf.

Premium Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Triple Room

A modern living room with a leather sofa, a wooden coffee table, a lamp, and a bookshelf.

Premium Triple Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a large bed, a bedside table with a lamp, a small table with a bottle, a chair, and a wardrobe.

Junior Suite

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite

A modern hotel room with a leather sofa, a small table, a chair, a desk, and a shower area.

Grand Suite

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mercer Suite

Mercer Suite | View from room

Mercer Suite

  • City view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

A modern living room with a leather sofa, a small round table with a vase of flowers, a grey armchair, and a wooden coffee table.

Suite

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Jerónimos, a neighbourhood in Madrid, Mercer Madrid is near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
C/ Ruiz de Alarcón, 5, Madrid, 28014

What's nearby

  • A historic building with classical architecture, a well-maintained lawn, and a statue.
    National Prado Museum
    3 min walk - 0.2 miles
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    5 min walk - 0.3 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    5 min walk - 0.3 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    8 min walk - 0.5 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    14 min walk - 0.8 miles

Getting around

  • Banco de Espana Station
    5 min walk
  • Madrid Recoletos Station
    11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    23 min drive

Restaurants

  • Em Sherif Madrid
    5 min walk
  • Ritz Garden
    4 min walk
  • James Joyce Irish Pub Madrid
    6 min walk
  • Pictura
    3 min walk
  • Bareto
    5 min walk

About this property

Mercer Madrid

  • Luxury hotel near El Retiro Park
  • Located close to Gran Via and Puerta del Sol, Mercer Madrid provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage or other spa services. In addition to a 24-hour gym and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), valet parking (surcharge) and luggage storage
    • Massage treatment rooms, a lift and smoke-free property
    • Tour/ticket information, multilingual staff and a 24-hour front desk
  • Room features
  • All 61 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Bathrooms with baths or showers and hairdryers
    • 40-inch Smart TVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (EUR 70 per night)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 42 for adults and EUR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 85 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 15 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 42 for adults and from EUR 35 for children
  • Valet parking fee: EUR 70 per night
  • Pet fee: EUR 85 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Mercer Madrid pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 85 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercer Madrid ?

As of 14 Jul 2026, prices found for a 1-night stay for 2 adults at Mercer Madrid on 15 Jul 2026 start from £261, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercer Madrid ?

Valet parking is available for EUR 70 per night.

What time is check-in at Mercer Madrid ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercer Madrid ?

Checkout is at noon.

Where is Mercer Madrid located?

Located in Jerónimos, this luxury hotel is within a 5-minute walk of Paseo del Prado, El Retiro Park, and National Prado Museum. Gran Via and Plaza de Cibeles are also within 10 minutes. Banco de Espana Station is 5 minutes by foot and Retiro Station is 10 minutes.

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Reviews

Mercer Madrid Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice new hotel with excellent staff!
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

Rafael

Stayed 3 nights in May 2026