Title: Nuevo Madrid Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Nuevo Madrid Hotel with a full-service spa, near Bernabéu Stadium ![Lobby](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/8e920644.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/82432a17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/aabc8851.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/3317a4e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/e782f1f1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nuevo Madrid sits near Thyssen-Bornemisza National Museum and El Retiro Park, offering WiFi and health club access. Visitors enjoy the Spa Nuevo Madrid, utilize dry cleaning services, and sip coffee at the café while planning excursions to Santiago Bernabéu Stadium. 8.6 Excellent ## Popular amenities - - - Hot tub - Bar - Gym - Parking available ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1162008&PinnedHotelID=1162008&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Double Room with extra bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/a5ba09a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with extra bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Down duvet Bidet Private bathroom - 248 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![Premium Double Room, City View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/23d8b291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, City View ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Down duvet Bidet Private bathroom Shower/bath combination - City view - Sleeps 2 - 1 Double Bed ![Small Single Room | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/15539efa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Small Single Room 7.8 Good 8 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Down duvet Private bathroom Bidet - 205 sq ft - Sleeps 1 - 1 Single Bed ![Junior Suite | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/8f6ec2e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Down duvet Bidet - 377 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Double Room Single Use | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/e6a175ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.0 Very good 3 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Down duvet Bidet Private bathroom - 248 sq ft - Sleeps 1 - 1 Double Bed ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1170000/1162100/1162008/f80f4cc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room 8.8 Excellent 36 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Pillow menu Down duvet Bidet Private bathroom - 248 sq ft - Sleeps 2 - 2 Single Beds OR 1 Double Bed ## You may also like Ad ![1 bedroom, premium bedding, Select Comfort beds, minibar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15372000/15371941/17643795_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Barceló Torre de Madrid Madrid Centro - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 2,200 reviews £177 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=be52935b-cbb8-49b2-b882-3d46af60eef8&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; local and international cuisine ](https://images.trvl-media.com/lodging/1000000/20000/14800/14705/4851fcff.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Barajas Barajas - 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Pool - Free airport shuttle - Pet-friendly - Free WiFi 9.4 Exceptional 553 reviews £109 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Madrid-Hotels-Innside-Madrid-Valdebebas.h103911115.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=be52935b-cbb8-49b2-b882-3d46af60eef8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Nuevo-Madrid.h1162008.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Hotel-Nuevo-Madrid.h1162008.Hotel-Information) ## About the area Located in Ciudad Lineal, a neighbourhood in Madrid, Nuevo Madrid is near the airport and near a metro station. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Plaza Mayor. Enjoy an event or a match at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium—a top attraction that's not to be missed. [Visit our Madrid travel guide](https://www.expedia.co.uk/Madrid.dx178281) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.46970%2C-3.66941&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DEz9IMmgNjyrsG1vF1yDJ5Pg0IA=) Calle Bausa, 27, Madrid, Community of Madrid, 28033 ### What's nearby - Plaza de Castilla - 2 min drive - 0.9 miles - Bernabéu Stadium - 4 min drive - 1.8 miles - El Retiro Park - 9 min drive - 6.5 miles - Prado Museum - 9 min drive - 5.1 miles - Plaza Mayor - 11 min drive - 4.9 miles ### Getting around - Ramon y Cajal Station - 5 min drive - Manoteras Station - 15 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive ### Restaurants - ‪La Fontanica - ‬10 min walk - ‪El Doke - ‬19 min walk - ‪Duomo's pizza - ‬12 min walk - ‪Bar Cerveceria Soccer- Sports Bar - ‬12 min walk - ‪Coffee Elke's - ‬9 min walk ## About this property ### Nuevo Madrid Upscale hotel near Bernabéu Stadium Located close to Thyssen-Bornemisza National Museum and El Retiro Park, Nuevo Madrid provides a coffee shop/cafe, dry cleaning/laundry services and car hire on-site. Indulge in a body treatment, a manicure/pedicure and a massage at Spa Nuevo Madrid, the on-site spa. Free in-room WiFi is available to all guests, along with a bar and a health club. You'll also find perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe - Massage treatment rooms, multilingual staff and luggage storage - 8 meeting rooms, a porter/bellboy and free newspapers - Guest reviews speak highly of the helpful staff Room features All 226 rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and air conditioning. Extra amenities include: - Bathrooms with showers and bidets - Flat-screen TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/527600/527519/3f56739e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Casa de la Lírica Madrid Centro - Free WiFi - Air conditioning - Gym - Breakfast available 8.0 Very good 756 reviews £139 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=527519&PinnedHotelID=527519&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/13000000/12370000/12360600/12360564/82ff8d61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Far Home Atocha Madrid Centro - Free WiFi - Air conditioning - Laundry - Housekeeping 9.0 Wonderful 630 reviews £50 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=12360564&PinnedHotelID=12360564&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/63000000/62990000/62985100/62985071/e15c776f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modular Rooms Hotels Madrid Centro - 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Housekeeping 4.6 194 reviews £69 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=30521666&PinnedHotelID=30521666&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/550000/546400/546384/becdbf8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos G3 Galeón Tetuán - Kitchen - Washer - Pet-friendly - Free WiFi 8.4 Very good 438 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=546384&PinnedHotelID=546384&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/530000/527500/527465/9791d513.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Exe Plaza Tetuán - Free WiFi - Air conditioning - Breakfast available - Parking available 8.6 Excellent 1,008 reviews £82 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=527465&PinnedHotelID=527465&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (EUR 18 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 18 per person - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Full-service spa - Health club - Hot tub - Sauna - Steam room ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 8 meeting rooms - Business centre - Conference centre ### Full-service spa - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Spa treatment rooms - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 12 floors - Built in 2005 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Pillow menu ### Bathroom - Bidet - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels - Pay films ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board on request - Laptop-compatible safe - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 33 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 18 per person - Self-parking fee: EUR 18 per day - Rollaway bed fee: EUR 33 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision ### Property is also known as Hotel Nuevo Madrid Nuevo Hotel Madrid Nuevo Madrid Nuevo Madrid Hotel Hotel Nuevo Nuevo Madrid Hotel Hotel Nuevo Madrid Nuevo Madrid Madrid Nuevo Madrid Hotel Madrid ## Frequently asked questions ### Is Nuevo Madrid pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Nuevo Madrid? > Self-parking is available for EUR 18 per day. ### What time is check-in at Nuevo Madrid? > Check-in start time: 2 PM; check-in end time: midnight. ### What time is check-out at Nuevo Madrid? > Checkout is at noon. ### Where is Nuevo Madrid located? > Located in Ciudad Lineal, this spa hotel is 2.3 mi (3.7 km) from Bernabéu Stadium, and within 6 mi (10 km) of Thyssen-Bornemisza National Museum and Prado Museum. Royal Palace of Madrid and El Retiro Park are also within 6 mi (10 km). Manoteras Station is 15 minutes by foot and Pinar de Chamartin Station is 17 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Nuevo Madrid Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.6 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 507 8 - Good 344 6 - Okay 84 4 - Poor 33 2 - Terrible 32 ### 8/10 Good #### John 21 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there. ##### John Stayed 6 nights in May 2023 ### 10/10 Excellent #### Jorge 11 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has standards way above the average hotels in the area. Large rooms and baths. Excellent facilities. Very clean and about 15min from the airport. ##### Jorge ### 10/10 Excellent #### Fernando 29 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area. ##### Fernando Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Rosalía 24 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Agradable ##### Rosalía Stayed 1 night in Jun 2023 ### 6/10 Okay #### Oliver 20 Jun 2023 Liked: Cleanliness Disliked: Staff & service quiet, clean and soulless ##### Oliver Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Jacob 27 May 2023 Liked: Cleanliness, staff & service X ##### Jacob Stayed 1 night in May 2023 ### 10/10 Excellent #### Nadia 9 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Nadia Stayed 7 nights in May 2023 ### 6/10 Okay #### James 8 Jun 2023 Liked: Cleanliness, staff & service It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good. ##### James Stayed 1 night in Jun 2023 ### 8/10 Good #### Eunsuk 1 Jun 2023 Liked: Cleanliness, staff & service Flying into and out of this hotel was convenient. The bathroom was nicely renovated and clean, which was the most important thing for me. That's why I was overall satisfied with my stay. However, the room itself needs some updates. The carpet floor definitely needs a deep cleaning or even a complete overhaul. The room was dark and did not smell fresh. ##### Eunsuk Stayed 1 night in May 2023 ### 10/10 Excellent #### Boubacar 1 Jan 2023 Liked: Cleanliness, amenities, property conditions & facilities Nothing to say ##### Boubacar ### 10/10 Excellent #### DALJIDER SINGH 13 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big room. But need to pay for water bottles. Nothing is provided ##### DALJIDER SINGH Stayed 2 nights in May 2023 ### 4/10 Poor #### Elsa 21 Apr 2023 Liked: Cleanliness Disliked: Amenities AC was to loud that we couldn’t even sleep ##### Elsa Stayed 1 night in Apr 2023 ### 6/10 Okay #### Akiko 5 Jul 2023 The ac was really noisy doesn’t worth the price ##### Akiko Stayed 1 night in Jun 2023 ### 6/10 Okay #### Mohammad 22 May 2023 Price too high ##### Mohammad Stayed 1 night in May 2023 ### 4/10 Poor #### Hans 1 Jun 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No recommended The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind. ##### Hans Stayed 5 nights in May 2023 ### 10/10 Excellent #### José 15 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities N/A ##### José Stayed 1 night in Jun 2023 ### 4/10 Poor #### Verified traveller 8 Jun 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Avoid and go to a better hotel Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom. The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal ##### Verified traveller Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Ferdaus 22 Feb 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities Smallest room I have ever slept in a hotel, Smallest bed I have ever slept on, terribly hot inside the room, suggestion was to keep the windows open (couldn’t keep open for long time due to terrible noise, weird pillows, smallest shower. I need my money back and you must drop this hostel (yes, that’s right, I call it a hostel). Pros is it looks nice from the outside and inside except once you entered into the room. ##### Ferdaus Stayed 1 night in Feb 2023 ### 8/10 Good #### David 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice but isolated This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk. ##### David Stayed 1 night in May 2023 ### 4/10 Poor #### Sophie 30 May 2023 Liked: Cleanliness I feel that everything is about money. I was asked to pay €3.50 for a glass! The reception staff were friendly but the bar staff was unfriendly and made me feel like I disturbing them when talking to them. Poor maners. ##### Sophie Stayed 5 nights in May 2023 ### 6/10 Okay #### SAMARA 5 Jun 2023 Liked: Amenities There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average. ##### SAMARA Stayed 3 nights in May 2023 ### 2/10 Terrible #### Sergio 8 Jul 2023 Disliked: Cleanliness, property conditions & facilities When we arrived they assigned us a room with the toilet dirty . We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension. So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel ##### Sergio Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Carlos 17 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bien todo ##### Carlos ### 10/10 Excellent #### Marcos 7 Jul 2023 ##### Marcos Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Eduardo 4 Jul 2023 ##### Eduardo Stayed 1 night in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Novotel Madrid Center](https://www.expedia.co.uk/Madrid-Hotels-Novotel-Madrid-Center.h17125.Hotel-Information) > > [Hotel Riu Plaza España](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information) > > [Barceló Emperatriz](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Emperatriz.h54497.Hotel-Information) > > [Gran Hotel Inglés - The Leading Hotels of the World](https://www.expedia.co.uk/Madrid-Hotels-Gran-Hotel-Ingles.h22222811.Hotel-Information) > > [NH Collection Madrid Eurobuilding](https://www.expedia.co.uk/Madrid-Hotels-NH-Collection-Madrid-Eurobuilding.h24151.Hotel-Information) > > [The Madrid EDITION](https://www.expedia.co.uk/Madrid-Hotels-The-Madrid-Edition.h74821172.Hotel-Information) > > [Melia Avenida América](https://www.expedia.co.uk/Madrid-Hotels-Melia-Avenida-America.h48884.Hotel-Information) > > [Hotel Porcel Ganivet](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Ganivet.h1901714.Hotel-Information) > > [Intelier Palacio de San Martín Hotel](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Intur-Palacio-San-Martin.h804778.Hotel-Information) > > [NYX Hotel Madrid by Leonardo Hotels](https://www.expedia.co.uk/Madrid-Hotels-NYX-Hotel-Madrid-By-Leonardo-Hotels.h16063.Hotel-Information) > > [Axel Hotel Madrid - Adults Only](https://www.expedia.co.uk/Madrid-Hotels-Axel-Hotel-Madrid-Adults-Only.h18944163.Hotel-Information) > > [The Principal Madrid, Small Luxury Hotels](https://www.expedia.co.uk/Madrid-Hotels-The-Principal-Madrid.h9550091.Hotel-Information) > > [Canopy by Hilton Madrid Castellana](https://www.expedia.co.uk/Madrid-Hotels-Canopy-By-Hilton-Madrid-Castellana.h4568.Hotel-Information) > > [Dear Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Dear-Hotel-Madrid.h11769475.Hotel-Information) > > [Gran View Apartments](https://www.expedia.co.uk/Madrid-Hotels-Gran-View-Apartments.h63896948.Hotel-Information) > > [Barceló Torre de Madrid](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Torre-De-Madrid.h15371941.Hotel-Information) > > [Room Mate Collection Alba, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Room-Mate-Alba.h37052055.Hotel-Information) > > [H10 Villa de la Reina Boutique Hotel](https://www.expedia.co.uk/Madrid-Hotels-H10-Villa-De-La-Reina-Boutique-Hotel.h849469.Hotel-Information) > > [Pestana Collection Plaza Mayor](https://www.expedia.co.uk/Madrid-Hotels-Pestana-Plaza-Mayor-Madrid.h34570433.Hotel-Information) > > [Barceló Imagine](https://www.expedia.co.uk/Madrid-Hotels-Barcelo-Imagine.h18863.Hotel-Information) > > [Hyatt Regency Hesperia Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hyatt-Regency-Hesperia-Madrid.h571666.Hotel-Information) > > [Melia Madrid Princesa](https://www.expedia.co.uk/Madrid-Hotels-Melia-Madrid-Princesa.h11885.Hotel-Information) > > [Best Osuna Feria Madrid](https://www.expedia.co.uk/Madrid-Hotels-Best-Osuna-Feria-Madrid.h15882.Hotel-Information) > > [Santo Mauro, a Luxury Collection Hotel, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information) > > [Mandarin Oriental Ritz, Madrid](https://www.expedia.co.uk/Madrid-Hotels-Mandarin-Oriental-Ritz.h26286.Hotel-Information) > > [Relais & Châteaux Heritage Madrid](https://www.expedia.co.uk/Madrid-Hotels-Relais-Chateaux-Heritage-Madrid.h18184736.Hotel-Information) > > [Radisson RED Madrid](https://www.expedia.co.uk/Madrid-Hotels-Radisson-RED-Madrid.h4159.Hotel-Information) > > [Hard Rock Hotel Madrid](https://www.expedia.co.uk/Madrid-Hotels-Hard-Rock-Hotel-Madrid.h66906927.Hotel-Information) > > [room Select Sol](https://www.expedia.co.uk/Madrid-Hotels-Room007-Select-Sol.h17574684.Hotel-Information)