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Hotel Fenix Gran Meliá - The Leading Hotels of the World

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

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Terrace/patio
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
In-room dining

Overview of Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel Fenix Gran Meliá - The Leading Hotels of the World

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Hermosilla 2, Madrid, Madrid, 28001

Explore the area

  • Popular LocationPuerta de Alcala11 min walk
  • Popular LocationGran Via Street15 min walk
  • Popular LocationPrado Museum19 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)14 min drive

Choose dates to view prices

About this area

Madrid

Near a metro station, Hotel Fenix Gran Meliá - The Leading Hotels of the World is in Salamanca, a neighbourhood in Madrid with great shopping. El Retiro Park and Madrid Rio reflect the area's natural beauty and area attractions include Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game while in town? See what's happening at WiZink Center or Las Ventas.

What's nearby

  • National Library - 4 min walk
  • Plaza de Cibeles - 11 min walk
  • Puerta de Alcala - 11 min walk
  • Gran Via Street - 15 min walk
  • Prado Museum - 19 min walk

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 14 min drive

Restaurants

  • Restaurant Caray — 1 min walk
  • DRY Martini — 1 min walk
  • Hard Rock Cafe Madrid - 2 min walk
  • Platea Madrid - 2 min walk
  • Le Pain Quotidien - 2 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury Madrid hotel in Salamanca with restaurant
A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a rooftop terrace are on-site. All 203 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, minibars and plasma TVs.
Hotel Fenix Gran Meliá - The Leading Hotels of the World offers 203 forms of accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch Plasma televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35.00 per day)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (1292 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead

Entertainment

  • 37-inch plasma TV
  • DVD player
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self-parking fee: EUR 35.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid
Hotel Fenix Gran Meliá
Gran Melia Fénix The Leading Hotels of the World
Hotel Fenix Gran Meliá - The Leading Hotels of the World Hotel
Hotel Fenix Gran Meliá - The Leading Hotels of the World Madrid

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 676 out of 987 reviews
5 - Excellent 68%
Rating 4 - Good. 241 out of 987 reviews
4 - Good 24%
Rating 3 - Okay. 55 out of 987 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 987 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 987 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Stayed here for nearly 20 years, outstanding as always. A home away from home in Madrid
Stayed 11 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The furnishings, view from the window, staff and service was excellent.
Stayed 3 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Highly recommended. Great location and great service.
Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 1 night in Mar 2020