Title: Éxito en Madrid Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Éxito en Madrid Pension with a 24-hour front desk, steps from Gran Via ## Photo gallery for Éxito en Madrid ![Superior Quadruple Room, Multiple Beds, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi - Éxito en Madrid (Madrid)](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/be133d43.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Triple Room, Multiple Beds, Non Smoking, City View | Desk, iron/ironing board, free WiFi - Éxito en Madrid (Madrid)](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/c1839dfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Quadruple Room, Multiple Beds, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi - Éxito en Madrid (Madrid)](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/677b258d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Triple Room, Multiple Beds, Non Smoking, City View | Desk, iron/ironing board, free WiFi - Éxito en Madrid (Madrid)](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/w1632h1254x3y3-e3681a47.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Triple Room, Multiple Beds, Non Smoking, City View | Desk, iron/ironing board, free WiFi - Éxito en Madrid (Madrid)](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/57103b7a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies A short walk from Gran Via and Puerta del Sol, Éxito en Madrid has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - 24/7 front desk - Free WiFi £65 includes taxes & fees 13 Jan - 14 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=113418747&PinnedHotelID=113418747&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Single Room, 1 Single Bed, Non Smoking ![Standard Single Room, 1 Single Bed, Non Smoking | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/w2839h2113x3y3-711a15e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, 1 Single Bed, Non Smoking 8.0 Very good 1 review ### Highlights Heating Private bathroom Desk Desk chair Wardrobe - 107 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Triple Room, Multiple Beds, Non Smoking, City View ![Standard Triple Room, Multiple Beds, Non Smoking, City View | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/523384ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds, Non Smoking, City View ### Highlights Air conditioning Heating Private bathroom Desk Desk chair Wardrobe - 142 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Triple Room, 3 Single Beds, Balcony, City View ![Standard Triple Room, 3 Single Beds, Balcony, City View | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/w2048h1436x0y100-891d91ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, 3 Single Beds, Balcony, City View 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Heating Private bathroom Desk Desk chair Wardrobe - 178 sq ft - City view - Sleeps 3 - 3 Single Beds ### View all photos for Family Quadruple Room, Multiple Beds, City View ![Family Quadruple Room, Multiple Beds, City View | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/12e5b582.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Multiple Beds, City View 10.0 Exceptional 1 review ### Highlights Heating Private bathroom Desk Desk chair Wardrobe - 107 sq ft - City view - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Superior Quadruple Room, Multiple Beds, Non Smoking, Balcony ![Superior Quadruple Room, Multiple Beds, Non Smoking, Balcony | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/be133d43.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, Multiple Beds, Non Smoking, Balcony 8.0 Very good 1 review ### Highlights Balcony Air conditioning Heating Private bathroom Desk Desk chair Wardrobe - 249 sq ft - City view - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Standard Triple Room, Multiple Beds, City View ![Standard Triple Room, Multiple Beds, City View | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/35f9685e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds, City View ### Highlights Air conditioning Heating Private bathroom Desk Desk chair Wardrobe - 178 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Standard Double Room, 1 Double Bed, Balcony, City View ![Standard Double Room, 1 Double Bed, Balcony, City View | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/fbc8b66e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, Balcony, City View ### Highlights Balcony Heating Private bathroom Desk Desk chair Wardrobe - 142 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double Room, 1 Double Bed, City View ![Standard Double Room, 1 Double Bed, City View | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/cfe9e5d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed, City View ### Highlights Air conditioning Heating Private bathroom Desk Desk chair Wardrobe - 107 sq ft - City view - Sleeps 2 - 1 Double Bed ### View all photos for Standard Double or Twin Room, 2 Single Beds, Non Smoking, Patio ![Standard Double or Twin Room, 2 Single Beds, Non Smoking, Patio | Desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113418800/113418747/16e37610.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room, 2 Single Beds, Non Smoking, Patio ### Highlights Patio Heating Private bathroom Desk Desk chair Wardrobe - 140 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/850000/849000/848949/89e1e64a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crisol Leganés Leganes - Parking included - Free WiFi - Air conditioning - Breakfast available 7.8 Good 208 reviews £51 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Crisol-Leganes.h848949.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bb9db451-cf0c-46f4-bf89-d5fc6bb1fef0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/108000000/107720000/107712500/107712458/9c7d4528_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B Hotel Madrid Tres Cantos Tres Cantos - 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Evok Collection Madrid Centro - Pool - Spa - Pet-friendly - Free WiFi 10.0 Exceptional 40 reviews £445 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Brach-Madrid-Evok-Collection.h102186590.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bb9db451-cf0c-46f4-bf89-d5fc6bb1fef0&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78380000/78375000/78374904/f5e76503_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Social Hub Madrid Austrias - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 641 reviews £70 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Madrid-Hotels-The-Social-Hub-Madrid.h78374904.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bb9db451-cf0c-46f4-bf89-d5fc6bb1fef0&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; Mediterranean cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27300/27247/4fc4cb7f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Santo Mauro, a Luxury Collection Hotel, Madrid Chamberí - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 162 reviews £534 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Santo-Mauro.h27247.Hotel-Information?chkin=2025-12-21&chkout=2025-12-22&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bb9db451-cf0c-46f4-bf89-d5fc6bb1fef0&top_cur=GBP) Ad ![Porch](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29350000/29345500/29345493/1f87b6d3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza España Madrid Centro - Pool - Free WiFi - Restaurant - Gym 9.4 Exceptional 4,538 reviews £133 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Madrid-Hotels-Hotel-Riu-Plaza-Espana.h29345493.Hotel-Information?chkin=2025-12-18&chkout=2025-12-19&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bb9db451-cf0c-46f4-bf89-d5fc6bb1fef0&top_cur=GBP) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/42000000/41050000/41046200/41046184/1edaed5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Seasons Hotel Madrid Madrid Centro - 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Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 106 reviews £370 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Madrid-Hotels-Jw-Marriott-Madrid.h89303594.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=178281&destination=Madrid (and vicinity)&destType=MARKET&latLong=40.417007,-3.703565&searchId=bb9db451-cf0c-46f4-bf89-d5fc6bb1fef0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Exito-En-Madrid.h113418747.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMadrid-Hotels-Exito-En-Madrid.h113418747.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.42036%2C-3.70548&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qHtsbNXiM_Rt-7b0UWpjRrBryec=) Gran Vía 44, 5D, Madrid, Madrid, 28013 #### What's nearby - Plaza de Callao \- 1 min walk \- 0.0 miles - Gran Via \- 1 min walk \- 0.1 miles - Plaza de España - Princesa \- 3 min walk \- 0.2 miles - Puerta del Sol \- 6 min walk \- 0.4 miles - Plaza Mayor \- 8 min walk \- 0.5 miles #### Getting around - Callao Station - 1 min walk - Madrid Recoletos Station - 19 min walk - Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive #### Restaurants - ‪Five Guys - ‬1 min walk - ‪Papizza - ‬1 min walk - ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk - ‪Burger King - ‬1 min walk - ‪Starbucks - ‬1 min walk ## About this property ### Éxito en Madrid Pension near Gran Via Close to Puerta del Sol and Plaza Mayor, Éxito en Madrid has plenty to offer. Guests can connect to free in-room WiFi. Other perks at this pension include: - A 24-hour front desk, a front desk safe and a lift - Luggage storage, concierge services and tour/ticket information Room features All guestrooms at Éxito en Madrid boast comforts such as free WiFi and desk chairs. 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The following areas are affected: - Exterior During renovations, the pension will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ## Frequently asked questions ### Is Éxito en Madrid pet-friendly? ### How much does it cost to stay at Éxito en Madrid? ### How much is parking at Éxito en Madrid? ### What time is check-in at Éxito en Madrid? ### What time is check-out at Éxito en Madrid? ### Where is Éxito en Madrid located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Éxito en Madrid Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Amenities ### 9.0 Staff & service ### 7.8 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 41 8 - Good 19 6 - Okay 8 4 - Poor 4 2 - Terrible 6 ## Reviews ### 8/10 Good #### veronica 30 Nov 2025 Liked: Cleanliness, staff & service Very nice and friendly staff the location es very convenient close to everything I would stay in Exito Madrid again ##### veronica Stayed 1 night in Nov 2025 ### 8/10 Good #### Carlos 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities It’s was a very clean place, and staff is wonderful, 24/7 assistance, the person in the reception is very nice and willing to help. ##### Carlos Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Nilda M 27 Aug 2025 Liked: Cleanliness, staff & service Disliked: Amenities Excellent location ##### Nilda M Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tony 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is friendly, located at excellent location for walking in the center of Madrid, they offer free coffee and tea from the machine in reception. ##### Tony Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Yasmina 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very noisy, but the location is great ##### Yasmina Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Glenn 16 Jun 2025 Liked: Cleanliness, staff & service, amenities This hotel was reasonably priced and the location couldn’t be better if you are interested in nightlife. ##### Glenn Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Juan 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The employees at this property are all committed to consistently providing outstanding customer service to the guests. The owner’s commitment and support of the employees serve as a clear example of great teamwork. I will definitely recommend this hotel to my friends and return every time I visit Madrid. ##### Juan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Esteban 20 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Best in town with affordable price All the employees were more than great !!! They make your life easy !!! ##### Esteban Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Flor 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the start of entering the hotel the attendant was amazing. She asked how is my visit and from where I’m visiting from. She even gave me recommendations and offered directions on the store I was attempting to visit but didn’t have much luck with gps. Such a welcoming and amazing experience. Now for the room the view was amazing and the bed was comfortable. Now for my favorite part I couldn’t fathom such an amazing view. I recommend this to anyone looking for a place to visit. You will be in the heart of Madrid. ##### Flor Stayed 1 night in Sep 2025 ### 6/10 Okay #### Verified traveller 28 Jul 2025 Liked: Cleanliness, staff & service Disliked: Room comfort #### Helpful staff, very central Helpful and nice staff. The hostel is right in the city centre and it was quite noisy until very late. It is not allowed to flush toilet paper in the toilet and our toilet had some problems that it took time to fix. Otherwise nice and clean rooms. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Annie 17 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location, friendly staff, coffee machine was amazing! The air conditioner leaked non-stop and we had to put a bowl and towls under it to catch the water. The shower overflowed evey time it was used and flooded the bathroom, but there was no floor drain, so we had to mop up with towels and placd a towel in the shower to stop the water from pouring out. It's an old building, so those types of inconveniences are to be expected, I share this not to voice disappointment, but to give solutions to avoid frustration. ##### Annie Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Molla 26 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Very good place and place was very clean with 24 hours service desk. Definitely highly recommended! ##### Molla Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Paul 12 Nov 2025 Liked: Cleanliness, property conditions & facilities Friendly staff and great location in the middle of Madrid. Clean room and coffee machine as an added bonus. Would return on next stay in Madrid. ##### Paul Stayed 2 nights in Nov 2025 ### 8/10 Good #### Frank 27 Jun 2025 Liked: Staff & service Great location ##### Frank Stayed 1 night in Jun 2025 ### 8/10 Good #### Bessie 15 Sept 2025 Liked: Cleanliness, staff & service The vicinty were perfect for night life and it was in the center. Otherwise needs a little cleaning for better experience. Overall it was a nice stay for just a night. ##### Bessie Stayed 1 night in Sep 2025 ### 8/10 Good #### Jason 1 Jul 2025 Liked: Cleanliness Liked how close it was to heart of Centro Madrid. ##### Jason Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Michael 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Michael Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Alexander 11 Jul 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Good location and nice staff but poor bathroom ##### Alexander Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Martha 18 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is not a hotel , it’s a hostale Very old , small , ugly , it’s terrible Worst place I’ve ever stayed ##### Martha Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Hortencia 30 Aug 2025 No AC ##### Hortencia Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Maria J 12 Oct 2025 Their Exito Madrid team. I am writing to share my disappointment regarding the hotel you are arrange it for us to request reimbursement. The wheel was located office floor, but the elevator was extremely small and old, making it impossible for me to reach the room. Because of this, I was unable to use the accommodation at all when my husband went to the reception to cancel the booking, the staff informed him that they could not help because they reservation had been made it through another company. This left us with no solution and caused unnecessary stress. Since the hotel was not usable for us, I kindly asked that you reimburse the amount I pay. I hope you can resolve this matter friendly, and ensure the future guests do not face similar the difficulties. Sincerely Maria Lopez. ##### Maria J Stayed 1 night in Sep 2025 ### 8/10 Good #### Diego 7 Dec 2025 Liked: Cleanliness Es un buen sitio para descansar, es una zona céntrica y el precio es justo. Los chicos que atienden son muy amables ##### Diego Stayed 3 nights in Dec 2025 ### 8/10 Good #### Raquel 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La habitación estaba limpia. El personal muy amable y atento. La localización perfecta. Sirven bebidas calientes gratuitas para los huéspedes. Lo único malo es: no tiene nevera, ni microondas. Al menos la habitación que nos tocó, no cerraban las puertas del balcón y el frío entraba, nunca encontramos el heater. ##### Raquel Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### antonia 2 Dec 2025 Liked: Cleanliness, staff & service Personal super amable y miy céntrico ##### antonia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Mauricio 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo muy bien, las indicaciones fueron muy claras. Solo que como el edificio está en obras, no es muy visible al 100%, fuera de eso todo bien. El Check in fue muy rápido al igual que el Check out. Las habitaciones muy limpias y en orden, muy ideal para 3 personas. El personal muy amable y atentos en todo momento. Un plus es que daban café y chocolate gratis, y en lo personal, el chocolate caliente sabía delicioso. ##### Mauricio Stayed 2 nights in Nov 2025