COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Eurostars Suites Mirasierra

Photo gallery

Featured image
Seasonal outdoor pool, open 11:00 AM to 8 PM, pool umbrellas
View from Room
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Eurostars Suites Mirasierra

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationHospital Ruber Internacional18 min walk
    Popular LocationTorre Cristal3 min drive
    Popular LocationHospital La Paz5 min drive
    AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)16 min drive

Choose dates to view prices

Deluxe Suite (Triple)

4.7/5 guest room rating
  • 646 sq ft
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Suite

5/5 guest room rating
  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Premium Suite

5/5 guest room rating
  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

4.7/5 guest room rating
  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Quadruple Room

4.6/5 guest room rating
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

About this area

Madrid

Located in Madrid, Eurostars Suites Mirasierra is in the business district and near a metro station. Thyssen-Bornemisza National Museum and Sorolla Museum are cultural highlights, and travellers looking to shop may want to visit Paseo de la Castellana and Principe Pio. Travelling with kids? Don't miss Madrid Wax Museum and Madrid Zoo Aquarium.
Popular Location

What's nearby

  • Hospital Ruber Internacional - 18 min walk
  • Torre Cristal - 3 min drive
  • Gate of Europe - 5 min drive
  • Hospital La Paz - 5 min drive
  • Plaza de Castilla - 5 min drive

Getting around

  • Herrera Oria Station - 5 min walk
  • Ramon y Cajal Station - 11 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 15 min drive

Restaurants

  • Verdil — 1 min walk
  • Lobby Bar — 1 min walk
  • Café Bar Orfran - 6 min walk
  • Asador Navarro - 6 min walk
  • Parque/callejón Los Picos - 9 min walk

About this property

Eurostars Suites Mirasierra

Family-friendly Madrid hotel in Fuencarral-El Pardo, near Hospital Ruber Internacional
A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a swim-up bar, a coffee shop/café and a snack bar/deli are on-site. All 182 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Eurostars Suites Mirasierra offers 182 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, bidets and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends: EUR 17 for adults and EUR 17 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Seasonal outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 66

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities
The property is closed between 17 March and 31 May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 17 for adults and EUR 17 for children (approximately)
  • Late check-out fee: EUR 66 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 11:00 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Sheraton Madrid
Madrid Sheraton
Madrid Sheraton Hotel
Sheraton Hotel Madrid
Sheraton Madrid
Sheraton Madrid Hotel
Sheraton Madrid Mirasierra
Sheraton Madrid Mirasierra Hotel
Sheraton Mirasierra
Sheraton Mirasierra Hotel
Eurostars Suites Mirasierra Hotel Madrid
Eurostars Suites Mirasierra Hotel
Eurostars Suites Mirasierra Madrid
Eurostars Suites Mirasierra
Mirasierra Hotel Madrid
Eurostars Suites Mirasierra Hotel
Eurostars Suites Mirasierra Madrid
Eurostars Suites Mirasierra Hotel Madrid

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 452 out of 786 reviews
5 - Excellent 58%
Rating 4 - Good. 225 out of 786 reviews
4 - Good 29%
Rating 3 - Okay. 62 out of 786 reviews
3 - Okay 8%
Rating 2 - Poor. 21 out of 786 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 786 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Stayed 2 nights in Dec 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be and to relax. Very spacious room
Stayed 3 nights in Feb 2020

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Location was good for the closeness to the airport. Hotel was clean, room very spacious but need a little upgrade.
Stayed 1 night in Feb 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible greedy hotel
Horrible
Stayed 1 night in Feb 2020