Crowne Plaza Madrid Airport, an IHG Hotel

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1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Crowne Plaza Madrid Airport, an IHG Hotel

Crowne Plaza Madrid Airport, an IHG Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022

Explore the area

  • Popular LocationJuan Carlos I Park8 min drive
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)9 min drive
  • Popular LocationPlenilunio Shopping Mall10 min drive
  • Popular LocationEstadio Wanda Metropolitano12 min drive

Choose dates to view prices

About this area

Madrid

Crowne Plaza Madrid Airport, an IHG Hotel is located in San Blas-Canillejas, a neighbourhood in Madrid, and is near the airport. Gran Via Street and Plenilunio Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Juan Carlos I Park. Looking to enjoy an event or a game while in town? See what's happening at Santiago Bernabeu Stadium or Estadio Wanda Metropolitano.

What's nearby

  • Juan Carlos I Park - 8 min drive
  • Plenilunio Shopping Mall - 10 min drive
  • IFEMA - Feria de Madrid - 12 min drive
  • Estadio Wanda Metropolitano - 12 min drive
  • IFEMA - 13 min drive

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 9 min drive

Restaurants

  • Kalma - 17 min walk
  • Las Moreras - 19 min walk
  • El Plato de Oro - 19 min walk
  • Restaurante Chino Casa Bao - 3 min drive
  • La Fragata - 3 min drive

About this property

Crowne Plaza Madrid Airport, an IHG Hotel

4-star Madrid hotel in San Blas-Canillejas with free airport shuttle
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference centre, self parking and concierge services.
Crowne Plaza Madrid Airport, an IHG Hotel offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 18 per day)
  • Secured covered extended parking on site (EUR 40 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Free off-site parking
  • Free return airport shuttle from 6:00 AM to 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 16 for adults and EUR 11.50 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Nature Restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3692 square feet of space)
  • Meeting rooms - 7

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: EUR 16 for adults and EUR 11.50 for children (approximately)
  • Covered self-parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 40 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 610 out of 1011 reviews
5 - Excellent 60%
Rating 4 - Good. 294 out of 1011 reviews
4 - Good 29%
Rating 3 - Okay. 64 out of 1011 reviews
3 - Okay 6%
Rating 2 - Poor. 25 out of 1011 reviews
2 - Poor 2%
Rating 1 - Terrible. 18 out of 1011 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities
I stayed at this property for just one night because it was relatively close to the airport. Overall it was a great experience, the staff were incredibly friendly and helped me to take the shuttle from the airport when I called them. The biggest issue that I had with my stay was because there were mosquitoes in my room. I was bitten so many times during the night I could hardly sleep. Besides this, everything else was great.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the buffet breakfast
Stayed 1 night in Jul 2022

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine and it serves its purpose if you want to stay 5or 6 minutes from the airport
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely repeat, I used to use a different hotel close to the airport, but this will definitely be the choice from now on!
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities
The mosquitoes and flies in the room was horrible. I’ve stayed here multiple times. We never opened our bedroom windows. Can’t understand where the mosquitoes came from but they were very hungry.
Stayed 1 night in Jul 2022