Arc House Madrid

Property class: 1

Choose dates to view prices

Reviews

7.6 out of 10
Good
Close to Puerta del Sol and Gran Via, Arc House Madrid has plenty to offer. Stay connected with free in-room WiFi.
The current price is £45
includes taxes & fees
20 Oct - 21 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Double Room

A bedroom with a wooden headboard, a checkered bedspread, a bedside table with a lamp, and a door.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

A bedroom with a wooden floor, a bed with a blue and white duvet, a green chair, a wooden headboard, a chandelier, and a TV mounted on the wall.

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

Basic Double Room, Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One bed in a Mix Shared Dormitory for maximum 10 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for maximum 10 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory 12 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory 12 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 6 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Mix Shared Dormitory for 6 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Mix Shared Dormitory for 4 people

A bunk room with three bunk beds, a wardrobe, and a brick wall.

One bed in a Mix Shared Dormitory for 4 people

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for One bed in a Female Shared Dormitory for 8 people

A dormitory room with bunk beds, wooden flooring, and a visible ladder.

One bed in a Female Shared Dormitory for 8 people

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed

Deluxe Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Basic Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Room

  • Sleeps 1

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About the area

Located in Madrid Centro neighbourhood, Arc House Madrid is connected to a railway/underground station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travellers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
CALLE DE LA VICTORIA 2, Madrid, Madrid, 28002

What's nearby

  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    2 min walk - 0.1 miles
  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    2 min walk - 0.1 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    5 min walk - 0.3 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.4 miles
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    8 min walk - 0.5 miles

Getting around

  • Sol Station
    2 min walk
  • Madrid Recoletos Station
    17 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Restaurants

  • Museo del Jamón
    1 min walk
  • La Casa del Abuelo
    1 min walk
  • La Birra Bar
    1 min walk
  • La Fontana de Oro
    1 min walk
  • VIPS
    1 min walk

About this property

Arc House Madrid

  • Hotel near Puerta del Sol
  • Close to Gran Via and Plaza Mayor, Arc House Madrid has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Express check-out, luggage storage and multilingual staff
    • Tour/ticket information, a TV in reception and concierge services
    • A vending machine and smoke-free property
  • Room features
  • All guest rooms at Arc House Madrid have comforts, such as air conditioning, as well as
  • Extra conveniences in all rooms include:
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 3 detached shared bathrooms
  • Hair dryer (on request)

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 4
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-in fee: EUR 10 for check-in between 10:00 AM and 10:30 AM
  • Late check-out fee: EUR 4 (subject to availability)
  • Towels fee: EUR 3 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arc House Madrid pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Arc House Madrid ?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Arc House Madrid on 20 Oct 2026 start from £45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arc House Madrid ?

Arc House Madrid doesn't offer parking.

What time is check-in at Arc House Madrid ?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:00 AM to 10:30 AM for a fee of EUR 10.

What time is check-out at Arc House Madrid ?

Checkout is at 10:00 AM. Late checkout is available for EUR 4 (subject to availability).

Where is Arc House Madrid located?

Located in Madrid Centro, this hotel is steps away from Calle de Alcalá and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

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Reviews

Arc House Madrid Reviews

7.6

Good

7.6

Cleanliness

7.4

Amenities

7.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 65 out of 130 reviews
Rating 8 - Good. 24 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 9 out of 130 reviews
Rating 2 - Terrible. 25 out of 130 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern and central to the city
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never travelled alone before so I was a little nervous. Had a private room and it was very spacious, clean, and the AC worked great. Street can be a little noisy at night on the weekend but it’s a great location (also, that’s typical for a city). Shared bathrooms on the floor were accessible, if one was taken the other was usually free. They were both clean (but one did run out of soap.) Felt very safe as a young woman. Other occupants were friendly and helped when I struggled with the door (TIP: hold your key card there for like 10 seconds). Overall, had a very enjoyable stay! It was honestly better than the more expensive 2-star I stayed at earlier in my trip. Very worth it for the price. Loved that I could check-out late too. I recommend:)
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly helpful staff in very convenient location
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE IF YOU VALUE SLEEP AND PEACE OF MIND!!! The staff was incredibly argumentative and gave multiple misrepresentations and tried to charge me for things that did not exist as possibilities to be charged for. They will blame it on not understanding. I never got more than three hours of sleep here. In addition to the noise from the street below (the room has very poor soundproofing) and the other guests' loud snoring, I also would have to flick away bugs from my bed while I lay awake at night. They do not have ample restroom facilities either. After the men's shower flooded, I was told I had to use the women's shower. Moreover, they shut off the water in the only bathroom, meaning the toilets could not flush and I could not wash my hands. Paying an extra amount to purchase a new hotel and check out early was well worth it for my health and sanity.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First off there is NOT A/C in the rooms so having 12 people in a room during 30 degree heat was brutal and what added salt to the wound is that the only source of comfort provided was a wool blanket, as if that would be of use. The mattress is about 2 inches thick and you can feel the metal bars press on your spine as you lay down. Whats worse in the metal bars making the bunk bed are so cheap that when the person on the top or bottom bunk so much as readjusts their sleeping position, it shakes the whole bed. I understand hostel aren’t meant to be luxurious by any sort, but I would describe this experience something closer to psychological torture than a place to stay. At about 5am I gave up on trying to sleep and hung out in the common space until things in the area began to open. The couch was more comfortable than the bed. Would have rather slept on that. The staff was friendly and helpful though.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! Everything is nearby, a nice ice cream place just a few steps from the door, and plenty of restaurants around. Even though the place is located in a very busy area, the place is very quiet.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Cleanness safety and great find
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check in late but the staff made it super easy for me and were very friendly and welcoming
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good hostel experience, unfortunately the other guests in the room were a little obnoxious. . .
Stayed 3 nights in Jun 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
could not check in since there was nobody in the front desk and no contact information. other guests told me they stayed outside all night
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property never allowed me to stay they would not open the door worst experience ever
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy and really bad customer/front desk service
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Staff & service
The first was extremely cheap, and we all just needed to be there for hours (we didn't stay overnight), so we chose a shared room. It is a budget hotel, so yes, it is going to smell funny, the bathrooms won't be very clean and tidy, and you won't have any fancy accommodations, furniture, or pretty much anything else. So it works for us, but I won't stay longer than one night.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty shower was shared between 10 rooms and ran out of hot water every day. Staff were terrible difficulty and hard to deal with. I would avoid this hostel is possible. However the location and neighborhood was incredible absolutely loved Madrid and would highly recommend but do not stay here. Laundry machines was broken, kitchen appliances did not work, staff “worked” a few hours a day check in was impossible check out was difficult and they tried to change you extra for everything.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I wrote explaining I was not going to be able to show and please change the Reservation or Canceled they Never got back to me, not even for being polite
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

We suffered discrimination in this hostel because we are Iranian and as Iranians we don’t have credit cards on our name. we planning to sue them. As Iranians we are victims of geopolitical pressure not allowing us to have access to international cards and this hostel took our money and rejected us for our lack of rights as Iranians. This is racism at his best
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad and unprofessional service
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay for visitor
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calidad
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
si
Stayed 1 night in Jun 2026