Front of property

Reviews of Zaha Taiba Hotel

Zaha Taiba Hotel
Abi Zur Al Ghafari, Madinah, Al Madinah

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 65 reviews" "
Rating 8 - Good. 14 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 5 out of 65 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hamed, Coral Gables

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel giving the Month of Ramadan pressure. Its location makes feel the social atmosphere of pilgrims
Stayed 5 nights in Apr 2024

10/10 Excellent

Feroz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Sigit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

4/10 Poor

Farhat

Liked: Cleanliness
Disliked: Staff & service
ery rude management. I extended my checkout time paid for half a day. But my room was locked by staff,had to wait 2.5 hours in lobby for them to open the room again even I had already a night prior n showed them the receipt of extended check out time. No iron in room. No microwave. Staff refused to microwave my food in lobby.i was charged for breakfast on time of booking n then I was told I’ll have to pay for sahoor n hotel will provide iftar dinner . Worst experience.wont recommend it to anyone
Stayed 2 nights in Mar 2024

10/10 Excellent

Yehia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best stay in Medinah so far. Given the inconvenience of the location, everything else was really good. Very homey. As good a 3-star hotel as it gets! Very hospitable and friendly
Stayed 2 nights in Mar 2024

10/10 Excellent

Bushrah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and relaxing hotel, the staff where supper friendly and attentive the room was comfortable and luxurious overall an unforgettable experience would definitely recommend!!
Stayed 4 nights in Feb 2024

6/10 Okay

Shahzad

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Cold
No heating... It's winter time February and nights are cold. They didn't have any heating to offer not even a plug in heater.
Stayed 8 nights in Feb 2024

8/10 Good

Bassam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 4 nights in Feb 2024

10/10 Excellent

Masruf

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but a bit out the way walking to masjid xan be 15 minutes
Stayed 1 night in Feb 2024

4/10 Poor

syed

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very far away from the Prophets mosque and literally requires a taxi to get to the Main Street and a long walk to get to the Prophets grave. This is literally a 3.9 km walk. I would not recommend this hotel for families that are going to visit. The rooms were also very substandard and small bathrooms. The service is good overall but when as soon as you step outside the hotel the area surrounding it is very run down. Hotels in Madina are very expensive and due to this reason staying here might be more economical.
Stayed 3 nights in Jan 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent brand new hotel masjid e nawabi is about 10 minutes walk. Come out from the hotel and take a right straight down until you get to the main road then take a left and you will see the masjid from there straight down.
Stayed 8 nights in Jan 2024

2/10 Terrible

Mohamad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of construction around the hotel
Stayed 4 nights in Jan 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels was very cleand and very nice.it was close to the Haram.very big and clean room. The seev
Stayed 2 nights in Jan 2024

10/10 Excellent

Guled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

ABDUL SALEEM RASHEED

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful,
Stayed 1 night in Dec 2023

6/10 Okay

Saibo

Stayed 4 nights in Dec 2023

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect at this hotel!
Stayed 1 night in Dec 2023

10/10 Excellent

Mohamed

Stayed 1 night in Nov 2023

6/10 Okay

Syed

Stayed 3 nights in Nov 2023

10/10 Excellent

Mahtab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of options for breakfast
Stayed 1 night in Nov 2023

4/10 Poor

NOMAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Housekeeping was great, however other staff members have poor service. My light for 2 out of 3 rooms booked stopped working and when I called front desk for assistance, he was rude and said that he has sent the request to his staff and dont know how long it will take. When I told him I have family and kids and its difficult to sit in the dark, the representative answered what can I do. Poor service overall. The actual person who came to fix the lighting issue was helpful. However front desk staff not only not speak English well but overall demeanor is not customer friendly.

8/10 Good

amir I, Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleanliness was excellent but area around the hotel was dark and due to construction around the property it was bit difficult. Over all not too bad for the price we paid. Breakfast staff was not too friendly
Stayed 1 night in Nov 2023

8/10 Good

MOHAMMEDSAEED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This is my first stay in this hotel clean room comfort beds I will recommend to friends. one thing I did not like they put Arabic coffee with dates in the lobby as welcome drink the negative I did not like the date is the worst type very hard to eat even for the animals Al-Madina is famous of the dates request to provide one of the best types.
Stayed 1 night in Nov 2023

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, specially Sazzad and shazahan both of them in the bell desk.
Stayed 1 night in Oct 2023

10/10 Excellent

Jamshed Akbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very fair Price
Stayed 1 night in Oct 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant accommodation
Excellent place....value for money....clean n neat
Stayed 1 night in Oct 2023

10/10 Excellent

Mohamed

Stayed 3 nights in Oct 2023

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property 15 minutes walk from Haram. Clean and luxurious.
Stayed 1 night in Oct 2023

8/10 Good

ABDULLAH

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Feras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and comfortable and the staff was nice but sometimes water is not hot

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are awesome.
Stayed 1 night in Oct 2023

10/10 Excellent

ABDULLAH

Stayed 1 night in Oct 2023

2/10 Terrible

Ahmadou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for everything
Stayed 2 nights in Sep 2023

6/10 Okay

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that the reservation on expedia didn't put a choice for breakfast to be included in the hotel
Stayed 1 night in Aug 2023

10/10 Excellent

nahla

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful crew
Stayed 1 night in Sep 2023

8/10 Good

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 2 nights in Jul 2023

10/10 Excellent

Abubaker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New facility—clean. Good service, and quiet. Only has a small cafe. Not much choice of bakeries in cafe. I saw a dinning hall, but was not operational. Other than that the service and facility was good, and the hotel is a short distance from the Holly sites.
Stayed 1 night in Aug 2023

8/10 Good

Nauman

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely designed. Good amenities. Only issue was water leaking in the flush causing noise ans wastage, and poor drainage of the shower.
Stayed 2 nights in Jul 2023

2/10 Terrible

Sidra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Azmat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
costlier but good place
Stayed 3 nights in Jul 2023

10/10 Excellent

Nadher, New York

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, clean and comfortable.
Stayed 2 nights in Jul 2023

10/10 Excellent

syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Hussein

Travelled with family
Disliked: Staff & service
I was there in the reception for the breakfast and the told me and other 2 people next to me that they not going to allow us for breakfast for no reason. I had my booking with breakfast included.
Stayed 1 night in Jul 2023

10/10 Excellent

Mizanur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel. Absolutely stunning amenities. Staff are friendly. 15 minutes walk door to door to prophets mosque
Stayed 1 night in May 2023

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in May 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Abdullah

Stayed 10 nights in Jan 2023

6/10 Okay

Abdihakim

8/10 Good

Anwar Ali

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Medinah stay
We booked this hotel in rush but surprisingly its good , neat and well maintained.. But far from Al Haram not walkable and getting taxi is difficult as well at this point but may improve in future.. No food or restaurant in hotel yet , need to buy or order from outside..
Stayed 4 nights in Dec 2022