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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Guest reviews

4.1/5 Very good
276 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Parking Available

Map

Explore the area

Popular LocationAl Haram3 min walk
Popular LocationProphet's Mosque6 min walk
Popular LocationBaqi Cemetery9 min walk
AirportMedina (MED-Prince Mohammad Bin Abdulaziz)21 min drive

Choose dates to view prices

  • Room, 1 Bedroom, City View

    Room amenities

    • 265 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 Bedroom, City View
  • Standard Room

    Room amenities

    • 246 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Room, 1 Bedroom, Non Smoking, City View

    Room amenities

    • 265 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 Bedroom, Non Smoking, City View
  • Room, 2 Single Beds, Non Smoking

    Room amenities

    • 252 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom, 2 Single Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Smoking

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)

    Room amenities

    • 250 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Smoking (Leisure)

    Room amenities

    • 250 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Smoking (Leisure)
  • Room, 2 Bedrooms, City View (Ambassador Suite)

    Room amenities

    • 309 sq ft
    • City view
    • Sleeps 4
    • 2 King Beds
    More detailsRoom, 2 Bedrooms, City View (Ambassador Suite)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Medina

Located in Medina, Crowne Plaza Madinah is in the city centre. Al Haram and Prophet's Mosque are notable landmarks, and travellers looking to shop may want to visit Bin Dawood. Spend some time exploring the area's activities, including outlet shopping.

Visit our Medina travel guide
Map
Popular Location

What's nearby

  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk
  • Baqi Cemetery - 9 min walk
  • Bin Dawood - 14 min walk
  • Quba Mosque - 12 min drive

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 21 min drive

Restaurants

  • Rawdha Restaurant — 1 min walk

About this property

Crowne Plaza Madinah

5-star luxury hotel, walk to Al Haram
A restaurant, a coffee shop/café and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and coffee/tea in a common area. All 506 rooms boast jetted bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and minibars are standard, as are LCD TVs with cable channels.
Crowne Plaza Madinah offers 506 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and enhanced cleanliness
Enhanced cleanliness are washed at 60°C or hotter
Follows standard sanitisation guidelines of Way of Clean (IHG)
Follows industry sanitisation guidelines of enhanced cleanliness

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking (surcharge)
  • Valet parking: SAR 100 per day
  • Extended parking: SAR 100 per day
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: SAR 105 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 105 per person (approximately)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Way of Clean (IHG) guidelines.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Medina
Crowne Plaza Madinah
Crowne Plaza Madinah Al Madinah/Medina
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Medina
Crowne Plaza Madinah Hotel Medina

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Madinah and receive a full refund?
Yes, Crowne Plaza Madinah offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Madinah cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Madinah?
As of 16 Jul 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Madinah on 18 Jul 2020 start from £66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for SAR 100. Valet parking is available for SAR 100 per day. Extended parking is available for SAR 100 per day.
What time is check-in at Crowne Plaza Madinah?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Madinah?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in the heart of Medina, this luxury hotel is within a 10-minute walk of Al Haram and Prophet's Mosque. Bin Dawood is 0.7 mi (1.2 km) away.

Guest reviews

Overall score and ratings for Crowne Plaza Madinah

4.1
Very good
5 - Excellent
130
4 - Good
87
3 - Okay
35
2 - Mediocre
12
1 - Poor
12
4.1
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.1
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb 2020

      1/5

      • Disliked: Cleanliness, amenities, property conditions & facilities

      The room was not clean and had a strong smell of cigarettes although the room was non-smoking.

      Stayed 2 nights in Feb 2020

      3/5

      • Liked: Cleanliness, staff & service

      The location is not bad at all. A little bit of a longer walk to get to the women’s section but doable. Room cleanliness was good, especially the staff on our floor. but the only issue was the upkeep of the property. Needs some attention. Leaking shower repairs and a change of carpet. I understand the hotel are courteous enough to allow for occupants to bring food in from outside but due to this the carpets are dated and has a musty smell. Beds are extremely comfy though. Blackout and lighting good in the rooms Breakfast area good and decent variety.

      Stayed 5 nights in Jan 2020