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Crowne Plaza Madinah, an IHG Hotel

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Crowne Plaza Madinah, an IHG Hotel

Crowne Plaza Madinah, an IHG Hotel

5 out of 5

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
King Faisal Street,between 1st Ring Road, Medina, 00000

Explore the area

  • Popular LocationAl Haram3 min walk
  • Popular LocationProphet's Mosque6 min walk
  • Popular LocationBaqi Cemetery9 min walk
  • AirportMedina (MED-Prince Mohammad Bin Abdulaziz)21 min drive

Choose dates to view prices

About this area

Medina

Located in Medina, Crowne Plaza Madinah, an IHG Hotel is in the city centre. Baqi Cemetery and Prophet's Mosque are local landmarks, and the area's natural beauty can be seen at Mount Uhud and King Fahad Garden. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk
  • Baqi Cemetery - 9 min walk
  • Al Noor Mall - 6 min drive
  • Quba Mosque - 10 min drive

Getting around

  • Madinah Station - 10 min drive
  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 23 min drive

Restaurants

  • Rawdha Restaurant — 1 min walk
  • Islamabad Restaurant - 11 min walk
  • Turkish Leziz Kebab - 12 min walk
  • Hardee's - 12 min walk
  • Restaurant Arabesque - 14 min walk

About this property

Crowne Plaza Madinah, an IHG Hotel

Luxury Medina hotel in Medina City Center with restaurant
A restaurant, a coffee shop/café and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and coffee/tea in a common area. All 506 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy jetted bathtubs, and other standard amenities include minibars, coffee makers and LCD TVs.
Crowne Plaza Madinah, an IHG Hotel offers 506 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Wheelchair-accessible parking available
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: SAR 105 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 105 per person (approximately)
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Airport shuttle fee per child: SAR 0 (one-way), (from 1 to 12 years old)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

Crowne Plaza Madinah
Crowne Plaza Madinah Hotel
Crowne Plaza Madinah Hotel Medina
Crowne Plaza Madinah Medina
Madinah Crowne Plaza
Crowne Plaza Madinah Al Madinah/Medina
Crowne Plaza Madinah
Crowne Plaza Madinah, An Ihg
Crowne Plaza Madinah, an IHG Hotel Hotel
Crowne Plaza Madinah, an IHG Hotel Medina
Crowne Plaza Madinah, an IHG Hotel Hotel Medina

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 138 out of 290 reviews
5 - Excellent 48%
Rating 4 - Good. 88 out of 290 reviews
4 - Good 30%
Rating 3 - Okay. 38 out of 290 reviews
3 - Okay 13%
Rating 2 - Poor. 12 out of 290 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 290 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was comfortable. The bed and bedding was high quality. The downside is they now charge for parking which I wasn't expecting. However, i parked and paid for parking across rhe road which was much cheaper.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay if you’re visiting Medina!!
Stayed 1 night in Dec 2020

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty hotel Reception dirty Room was not clean .
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I have enjoyed our stay.
We booked three rooms and we were happy with all of them. The staff were very helpful from the reception to security in the parking garage. The breakfast was adequate and location is fine but a bit far for the ladies. This is the only draw back for me otherwise, this hotel is perfect for me.
Stayed 1 night in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020