Title: Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa Suburban hotel with full-service spa and 24-hour fitness centre ![Couples treatment room(s), sauna, steam room, Turkish bath/hammam](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/38ff9bf5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/66893243.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/30e40d6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/5156f3e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite with SPA Access | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/ae6610f7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa offers a peaceful retreat in Lyon's center. Enjoy sports massages at the spa, stroll through the garden, in-room WiFi, or visit the arcade room. The staff consistently receives excellent reviews. VIP Access 8.8 Excellent ## Popular amenities - Spa - Hot tub - Parking included - Pool - Bar - Free WiFi £92 includes taxes & fees 9 Nov - 10 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5274382&PinnedHotelID=5274382&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ### Superior Double Room - Sleeps 2 ![Double Room | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/8f1afe9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.8 Excellent 26 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ![Exterior](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/b3a2f199.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 single beds 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - 215 sq ft - City view - Sleeps 2 - 2 Single Beds ![Suite with SPA Access | Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/ae6610f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with SPA Access ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - 484 sq ft - City view - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 1 Double Sofa Bed ![Room amenity](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/61912d4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed (SPA access) 8.6 Excellent 11 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - 215 sq ft - City view - Sleeps 2 - 1 Double Bed ![Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/e9310999.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ### Standard Room, Multiple Beds ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/bd34f4ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed with Sofa bed ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - City view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Pillow-top beds, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/6000000/5280000/5274400/5274382/bd34f4ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed with Sofa bed ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - City view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### Room, Multiple Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Pillow menu - City view - Sleeps 3 - 1 Double Sofa Bed and 1 Double Bed ### Superior Room With 1 Double Bed And 1 Double Sofa Bed - Sleeps 4 ### Double Bed Room - Sleeps 2 ### 1 Double Bed 1 Double Bed for 2 Children (up to 10 Years) or 1 Adult - Sleeps 3 ### 1 Double Bed 1 Double Sofa Bed - Sleeps 4 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/890000/889956/d1e4e73a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile Lyon Centre - Gare Part Dieu Lyon City Centre - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,123 reviews £63 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Lyon-Hotels-Campanile-Lyon-Centre-Gare-Part-Dieu.h889956.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=6180797&destination=Lyon (and vicinity)&destType=MARKET&latLong=45.767578,4.83416&searchId=1e3841d5-653d-4f9f-a1af-76102746f1bb&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1160000/1150100/1150075/0e7e98c1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kyriad Direct Lyon Sud - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLyon-Hotels-Kyriad-Prestige-Lyon-Est-Saint-Priest-Eurexpo-Hotel-And-Spa.h5274382.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLyon-Hotels-Kyriad-Prestige-Lyon-Est-Saint-Priest-Eurexpo-Hotel-And-Spa.h5274382.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.70825%2C4.95992&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4S0Z58Z2n5IZPEB7OTEIfYjuw2U=) Parc Technoland Zi Champ Dolin - 9, Rue Aime Cotton, Saint-Priest, Rhone, 69800 #### What's nearby - Eurexpo Lyon - 4 min drive - 1.7 miles - LDLC Arena - 8 min drive - 5.4 miles - Groupama Stadium - 8 min drive - 5.2 miles - Lyon-Villeurbanne Médipôle - 10 min drive - 6.4 miles - Part Dieu Mall - 15 min drive - 7.7 miles #### Getting around - Jules Ferry Tram Stop - 4 min drive - Saint-Priest Station - 7 min drive - Lyon (LYS-Saint-Exupery) - 14 min drive #### Restaurants - ‪Allardon - ‬5 min drive - ‪Pizzeria Du Village - ‬5 min drive - ‪Le Cocon - ‬6 min drive - ‪Pic & Délices - ‬6 min drive - ‪Burger's - ‬5 min drive ## About this property ### Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa Upscale family-friendly hotel near Eurexpo Lyon Located close to Genas Karting, Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa provides a poolside bar, a terrace and a garden. Treat yourself to a body treatment, a detox wrap or a massage at Cinq Mondes, the on-site spa. The on-site French cuisine brasserie, La Rose Des Vents, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), an electric car charging station and a billiards/pool table - Concierge services, a lift and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 149 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches such as late-night room service and free WiFi. More amenities include: - Free infant beds and free extra beds - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and hairdryers - Flat-screen TVs with satellite channels - Eco-friendly cleaning products, heating and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4530000/4526000/4525920/ebde3d6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Lyon Eurexpo & Spa Saint-Priest Village - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 699 reviews £73 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=4525920&PinnedHotelID=4525920&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room (1 Double Bed, 2 Single Beds) | Premium bedding, pillow-top beds, individually decorated](https://images.trvl-media.com/lodging/66000000/65710000/65708400/65708326/bdf35d34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campanile Smart Lyon Est - Eurexpo Bron Aviation Saint-Priest Village - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 725 reviews £58 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=65708326&PinnedHotelID=65708326&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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EUR 20 for adults and EUR 10 for children - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - La Rose Des Vents ### Things to do - 24-hour gym - Arcade/game room - Billiards/pool table - Foosball table - Full-service spa - Hot tub - Indoor pool - Library - Outdoor pool - Playground - Sauna - Steam room - Table tennis - TV in common areas ### Family friendly - Arcade/game room - Free rollaway/extra bed - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 7,535 square feet of conference space - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Braille/raised signage - Grab bar near toilet (75 centimetre high) - Handrails in stairways (108 centimetre high) - Lift (90 centimetre wide door) - Low-height electrical sockets in bathroom - Raised toilet seat (46 centimetre high) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (80 centimetre high) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk (79 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking ### More - 1 building - 7 floors - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2012 - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Free rollaway/extra bed - Pillow menu - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - 24-hour room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Heating - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: EUR 20 ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20 per pet, per day Service animals are welcome, and are exempt from fees Up to 10 kg per pet ### Children and extra beds Children are welcome Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 20.00 for adults and from EUR 10.00 for children - Pet fee: EUR 20 per pet, per day - Service animals are exempt from fees - Late check-out fee: EUR 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, ANCV Cheques-vacances, mobile payments and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers airport shuttle service Monday-Friday during limited times. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Kyriad Prestige Est Saint Priest Kyriad Prestige Est Saint Priest Hotel Kyriad Prestige Est Saint Priest Hotel Lyon Eurexpo Kyriad Prestige LYON EST Hotel Kyriad Prestige LYON EST ## Frequently asked questions ### Does Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa have a pool? > Yes, this property has an indoor pool and an outdoor pool. ### How much does it cost to stay at Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa? > As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa on 9 Nov 2025 start from £92.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lyon-Hotels-Kyriad-Prestige-Lyon-Est-Saint-Priest-Eurexpo-Hotel-And-Spa.h5274382.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa pet-friendly? > Yes, this property allows pets with a maximum weight of up to 10 kg per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. ### How much is parking at Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa? > Self-parking is free at this property. ### What time is check-in at Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa? > Checkout is at noon. Late checkout is available for EUR 20 (subject to availability). ### Where is Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa located? > This family-friendly Saint-Priest hotel is located near the airport, within 3 mi (5 km) of Genas Karting and Eurexpo Lyon. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kyriad Prestige Lyon Est - Saint Priest Eurexpo Hotel and Spa Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.0 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 545 8 - Good 335 6 - Okay 71 4 - Poor 33 2 - Terrible 20 ### 8/10 Good #### peitao 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is good. Just that the electricity charger didn't work. ##### peitao Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Fabio 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient to reach in few minutes driving the Expo center ##### Fabio Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Dawn 17 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and staff were friendly and accommodating. Wonderful restaurant! ##### Dawn Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Pierre 18 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Pierre Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Assia 16 Feb 2025 Liked: Cleanliness Disliked: Staff & service \- Rude reception staff, games were not properly taken care of in the hall area. Room was clean and big otherwise. ##### Assia Stayed 1 night in Feb 2025 ### 4/10 Poor #### Verified traveller 21 Jul 2025 Liked: Room comfort Disliked: Cleanliness, staff & service, property conditions & facilities #### Comme un moulin The internal door lock is not working. we have informed the reception and they told us, it is normal. we found it quite strange as anybody with a card can get in our room while we need privacy. the next day, in the morning. around 9am, someone get into our room when we were sleeping. that person rushed out from our room when i sit up to look who's there. later, around 10am. while my husband and I were preparing to get changed. the room service open our door and get in. i told her : Sorry, but we are here. she doesnt care, get into the bathroom and change the towels. i followed her and told her that she is disturbing us and should wait for us to leave the room before to clean it. she replied that she didnt understand me before and leave, by saying : if you need privacy you hand the sign. We just woke up and when she get into our room, my husband was without pant and me, nearly get off my shirt.... i reported to the reception, who told me i was not the first one this morning. and she will inform the head of service. for the drinking water, you need to take them at the reception, they dont left them in the room. the room is not very clean. Quite disapointed for a "prestige" level. it should be a normal Kyriad with such level. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Matthew 23 Jul 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Disaster. Booked a room with spa access at the 'spa hotel'. Was dissappoinyed to find that the spa doesnt open until 11am so i was unable to use it. Despite the information in the room saying it was open from 0600-2300. I asked for a reduction in the cost becauee of this however it wss declined becauee 'you booked voa expedia'. What kind of an excuse is that... it is pathetic really. If expedia didnt exist i wouldnt have even been aware of the hotel and the revenue of the hotel would be significantly less. Coffee machine in the room was broken. Spewed coffee everywhere. I informed the reception and requested the room to be cleaned. Nothing was cleaned. No water in the 30 degree hot room. No water in the 30 degree gym. Aas informed i could park underground however on my return the shutters were down and didnt open so i had to reverse up the ramp. Basically every element of the stay was a disaster. ##### Matthew Stayed 1 night in Jul 2024 ### 8/10 Good #### Nathalie 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quantité de Gel douche un peu juste pour 2 personnes ##### Nathalie Stayed 1 night in Oct 2025 ### 8/10 Good #### Vittorio 21 Sept 2025 ##### Vittorio Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Steven 20 Sept 2025 ##### Steven Stayed 1 night in Sep 2025 ### 8/10 Good #### MOHAMED 13 Sept 2025 ##### MOHAMED Stayed 2 nights in Aug 2025 ### 8/10 Good #### Christelle 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Le personnel est très agréable Le buffet est super, les lits très comfortables L’ accès au spa est top dommage que la piscine et le jacuzzi ne soient pas chauffés suffisemment pour bien se détendre ##### Christelle Stayed 1 night in Sep 2025 ### 8/10 Good #### ISABELLE 24 Aug 2025 Liked: Cleanliness, property conditions & facilities Hôtel très bien mais j'ai pris une chambre pour mon fils et sa copine et il lui on réclamé une caution de 80€ pour la chambre. Est-ce normal ? ##### ISABELLE Stayed 1 night in Aug 2025 ### 8/10 Good #### Fiona 22 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Le restaurant, le spa et la chambre sont super! ##### Fiona Stayed 1 night in Aug 2025 ### 8/10 Good #### TAKAHITO 13 Aug 2025 Liked: Cleanliness トイレや部屋の鍵が閉まらなかったのは気になったが、それ以外は非常によかった ##### TAKAHITO Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Sabrina 28 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Sabrina Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Daniel 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lyxhotell till ett rimligt pris. Väldigt fint hotell, bra storlek på rummet, badrummet och toaletten. Elegant och lyxigt. 4st laddplatser för elbil 11kwh ![](https://a.travel-assets.com/ugc/hotel-reviews/80010323-8d34-41da-8562-9043fb247b0f-1753617155855.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 1 night in Jul 2025 ### 8/10 Good #### Romuald 27 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Romuald Stayed 1 night in Jul 2025 ### 4/10 Poor #### FLORENT 23 Jul 2025 Disliked: Cleanliness, property conditions & facilities, room comfort Forte odeur de cigarette. Produit passe a ma demenade par l etablissement et toujours une tres forte odeur ##### FLORENT Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Guimaraes 21 Jul 2025 ##### Guimaraes Stayed 1 night in Jul 2025 ### 6/10 Okay #### laurent 20 Jul 2025 ##### laurent Stayed 1 night in Jul 2025 ### 8/10 Good #### Fabien 19 Jul 2025 ##### Fabien Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### James 13 Jul 2025 ##### James Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Pierre-Yves 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour à LYON Merci pour votre accueil et vos prestations. 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