Title: OYO The Chiltern Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO The Chiltern Hotel Hotel in Luton with 24-hour front desk and restaurant ![Standard Room, 2 Single Beds | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/565b06af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/153fb7d5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lift](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/71867b2a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/a02603e8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/d18139e5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of town, OYO The Chiltern Hotel welcomes guests with its restaurant and bar. The terrace offers a relaxing spot, and the gym helps you stay active. Rooms have WiFi, and the hotel provides luggage storage and meeting facilities, ensuring guest satisfaction. 6.4 ## Popular amenities - Bar - 24/7 front desk - Room service - Air conditioning - Breakfast available - Laundry £63 includes taxes & fees 26 Oct - 27 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=25422&PinnedHotelID=25422&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/13e9eff4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ![Standard Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/c0849f3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Wardrobe Desk Daily housekeeping - 100 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/9041de54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Wardrobe Desk Daily housekeeping - 100 sq ft - Sleeps 2 - 1 Double Bed ![Standard Room, 2 Single Beds | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/4061c1d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Wardrobe Desk Daily housekeeping - 100 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Room, 2 Single Beds | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/167d3d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Single Beds ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Wardrobe Desk Daily housekeeping - 100 sq ft - Sleeps 2 - 2 Single Beds ![Family Room | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/eb582481.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Wardrobe Desk Daily housekeeping - 100 sq ft - Sleeps 4 - 2 Queen Beds ![Standard Triple Room, Multiple Beds | 1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/276ac8f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds ### Highlights Air conditioning Heating Flat-screen TV Separate bedroom Private bathroom Wardrobe Desk Daily housekeeping - 100 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/2b40bb7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/1713553a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Family Room For 4 - Sleeps 4 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/0cdebfe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/941fde36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ![1 bedroom, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/25500/25422/a3c17737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLuton-Hotels-OYO-The-Chiltern-Hotel.h25422.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLuton-Hotels-OYO-The-Chiltern-Hotel.h25422.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.89288%2C-0.45249&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MGrrPfuW4PrZ_Osb0HvuXh21H18=) Waller Avenue, Luton, England, LU4 9RU #### What's nearby - Kenilworth Road Stadium - 2 min drive - 1.1 miles - Luton Mall - 4 min drive - 1.9 miles - Grosvenor Casinos - 4 min drive - 2.2 miles - University of Bedfordshire - 4 min drive - 2.1 miles - ZSL Whipsnade Zoo - 18 min drive - 7.8 miles #### Getting around - Leagrave Station - 20 min walk - London (LTN-Luton) - 13 min drive #### Restaurants - ‪T’z Treats - ‬8 min walk - ‪Alankar Restaurant - ‬2 min drive - ‪Rathiga Restaurant - ‬2 min drive - ‪Domino's Pizza - ‬11 min walk - ‪McDonald's - ‬5 min walk ## About this property ### OYO The Chiltern Hotel Property highlights Take advantage of dry cleaning/laundry services, a bar and a restaurant at OYO The Chiltern Hotel. Guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - English breakfast (surcharge), luggage storage and smoke-free property - A 24-hour front desk Room features All 97 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and room service. More amenities include: - Bathrooms with showers and free toiletries - Heating, daily housekeeping and desks ## Similar properties ![Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/18000000/17840000/17838800/17838714/886a01dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thistle Express London Luton Luton - Free WiFi - Breakfast available - Parking available - Housekeeping 7.8 Good 1,231 reviews £66 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=17838714&PinnedHotelID=17838714&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/83000000/82530000/82525600/82525598/w3836h2556x4y3-0598706e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Luton Luton - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 280 reviews £67 includes taxes & fees 26 Oct - 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Free WiFi - Restaurant - Gym - Breakfast available 8.2 Very good 1,000 reviews £64 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1925226&PinnedHotelID=1925226&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room | Bar (on property)](https://images.trvl-media.com/lodging/6000000/5070000/5067400/5067330/5bfcb872.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Highwayman Hotel Dunstable - Parking included - Free WiFi - Restaurant - Breakfast available 6.8 622 reviews £59 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=5067330&PinnedHotelID=5067330&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/10000/10000/9946/97931c96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis London Luton Airport Luton - Pet-friendly - Free WiFi - Restaurant - Breakfast available 8.0 Very good 1,015 reviews £68 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9946&PinnedHotelID=9946&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/7000000/6800000/6793100/6793036/5241686f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Redwings Lodge Dunstable Leighton Buzzard - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 975 reviews £36 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6793036&PinnedHotelID=6793036&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/7000000/6080000/6070100/6070071/8411487b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stuart Hotel Luton - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 5.8 368 reviews £40 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=6070071&PinnedHotelID=6070071&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5340000/5339500/5339441/244f4249.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton by Hilton London Luton Airport Luton - Breakfast included - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,006 reviews £68 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=5339441&PinnedHotelID=5339441&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Street parking available - Free self parking on site ### Food and drink - Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10.50 for adults and GBP 10.50 for children - A bar/lounge - A restaurant ### Restaurants on site - Chiltern Restaurant ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift (single-level property) ### More - 1 building - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Toilet paper - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Room service ### More - Air conditioning - Desk - Heating ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property's breakfast is served in guestrooms. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for English breakfast: from approximately GBP 10.5 for adults and from GBP 10.5 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating This establishment has received its official star rating from VisitEngland, the National Tourist Board for England. ### Property is also known as Chiltern Hotel Chiltern Hotel Luton Chiltern Luton Hotel Chiltern OYO The Chiltern Hotel The Chiltern Hotel Hotel The Chiltern Hotel Luton Chiltern Hotel Luton Airport The Chiltern Hotel Hotel Luton ## Frequently asked questions ### Is OYO The Chiltern Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at OYO The Chiltern Hotel? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at OYO The Chiltern Hotel on 26 Oct 2025 start from £63.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Luton-Hotels-OYO-The-Chiltern-Hotel.h25422.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at OYO The Chiltern Hotel? > Self-parking is free at this property. ### What time is check-in at OYO The Chiltern Hotel? > Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). ### What time is check-out at OYO The Chiltern Hotel? > Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is OYO The Chiltern Hotel located? > Situated in Luton, this hotel is within 3 miles (5 km) of Kenilworth Road Stadium, Genting Casino Luton and Cineworld Luton. Luton Mall and University of Bedfordshire are also within 3 miles (5 km). Leagrave Station is 20 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## OYO The Chiltern Hotel Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 6.2 Location ### 7.2 Staff & service ### 5.4 Eco-friendliness ### 5.8 Property conditions & facilities 10 - Excellent 83 8 - Good 171 6 - Okay 141 4 - Poor 97 2 - Terrible 85 ### 8/10 Good #### Geraldine 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was easy to get to and local facilities are nearby. ##### Geraldine Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Vitor 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the price very good place ##### Vitor Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 8 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay It was an amazing stay and the staff were friendly. ##### Verified traveller Stayed 1 night in May 2025 ### 8/10 Good #### Iram 22 Jul 2025 Liked: Staff & service Disliked: Amenities Quick check in and ok for 1 nights stay. Not much interaction with staff and not many facilities available ##### Iram Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Algony 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities I liked the rooms but didn’t like waiting at the reception without being attended to as there was nobody ##### Algony Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alina 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Am sooo hapyyyy room is very clean and safe place ##### Alina Stayed 1 night in May 2025 ### 6/10 Okay #### Anthony 6 Jun 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Clean and adequate but no dining facility ##### Anthony Stayed 1 night in May 2025 ### 4/10 Poor #### Gulnar 22 May 2025 Staff at check in to be more experienced and polite to visitors ##### Gulnar Stayed 1 night in May 2025 ### 10/10 Excellent #### Hussnain 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff ##### Hussnain Stayed 1 night in Feb 2025 ### 4/10 Poor #### Gareth 21 Jun 2025 Disliked: Property conditions & facilities Was only staying for a quick cheap stop on the way to London for a late check in and early start. Disappointed as the bar closes at 7 and that was one of the factors we decided to stay as we could just pop the bar when checking in for a quick drink before heading to bed for the early start. Price reflected hotel, room and decor but suited what we needed bar the bar being closed which was expected to be open. ##### Gareth Stayed 1 night in Jun 2025 ### 6/10 Okay #### Timothy 4 Jan 2025 Disliked: Cleanliness, property conditions & facilities #### Avoid!!! This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees. ##### Timothy Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Jessica 11 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor We booked to stay as we had a very early morning flight to Italy from Luton airport. Our flight was changed against our knowledge and wishes to another day, also to an early morning flight and the hotel refused to change our booking for a different day. We left the Uk earlier then expected so we’re not in the UK to use the room on the originally booked date that they would not refund or change the date even for a extra fee so we lost the price of the room and had to book and pay for another hotel as we were not giving this hotel any more money for the night before we did actually fly. Very bad service waste of money would never book again ##### Jessica Stayed 1 night in Jul 2025 ### 4/10 Poor #### Mark 30 Jan 2025 Liked: Room comfort Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!! ##### Mark Stayed 4 nights in Jan 2025 ### 2/10 Terrible #### Verified traveller 22 Feb 2025 #### Disgusting place This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all. ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### Verified traveller 28 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shower door fell off Worst hotel i've stayed in, in my life and i work away most weeks. It started with check in where i was asked for my driving licence so he could make a copy (never been asked for that before). Then told reastaurant was closed although its advertised as breakfast and dinner restaurant (arrival time 6.45pm). The bedroom was dirty, the shower door fell off when i tried to close it, the bed was so hard and lumpy it was like sleeping on a wooden door. Lots of road noise because window wouldn't close properly. Needless to say i wont be booking in anymore even though ivl've just landed a big contract very close by. ##### Verified traveller Stayed 1 night in May 2025 ### 2/10 Terrible #### Tina 4 Dec 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite. Could not get a drink or a meal. All closed when i returned from the hospital at 9pm No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty ##### Tina Stayed 1 night in Dec 2024 ### 2/10 Terrible #### Verified traveller 28 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Got ripped off from the hotel! The place is old, but not an issue. But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes. The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes. After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection. Two night stay was 140 pounds. The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount. Want to get ripped off, this is a good place to start. ![](https://a.travel-assets.com/ugc/hotel-reviews/75F20709CF5CB9D4A6E193665319B80BBF2C096D1743186767429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jan 2025 ### 4/10 Poor #### Mr S A J 23 Jan 2025 Disliked: Property conditions & facilities, room comfort Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder. Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door. No way of adjusting temperature in room. ##### Mr S A J Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Callum 19 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Awful We had two rooms and it was one of the worst experiences I have ever had in a hotel. Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund. ![Towels that have obviously been used to replace toilet roll](https://a.travel-assets.com/ugc/hotel-reviews/4FBE32C7A4922CE1C3EFE41ECCA55D2DF0A2D43D1739874940231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4FBE32C7A4922CE1C3EFE41ECCA55D2DF0A2D43D1739874940145.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3CA985CD902ACDD4470B72023DA9C914AB0BC3861739874939760.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EA1E5BBF4B8398E3A27E3CCD94841CF973C7A9231739874941518.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Callum Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Lucy 13 Jun 2025 ##### Lucy Stayed 1 night in May 2025 ### 10/10 Excellent #### deborah 12 Jun 2025 ##### deborah Stayed 1 night in Jun 2025 ### 8/10 Good #### Steve 8 Jun 2025 ##### Steve Stayed 5 nights in Jun 2025 ### 2/10 Terrible #### Dennis 7 Jun 2025 ##### Dennis Stayed 4 nights in Jun 2025 ### 6/10 Okay #### Sushmithan 5 Jun 2025 ##### Sushmithan Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Sam 26 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy parking, quick check in, excellent stay before our flight from luton. ##### Sam Stayed 1 night in May 2025 ## 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