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"The only thing for our family was the mattress was too soft"

"Great hotel and nice location. Our room had lovely views over the gardens and lake. The decor in the lounge areas was fab. Good dinner and breakfast menu. Friendly staff. "

"Good location, staff were great. Only downside is having to share a table with other guests at breakfast. "

"Loved the full experience, clean room, great breakfast and spa, would recommend"

"Staff went above and beyond especially considering I’d arrived a day early ! The manager and reception staff went out of their way to resolve the situation. Restaurant excellent, would recommend."

"A brief stay but all was good "

"Breakfast buffet was good with decent selections, bed comfortable. Room small and a bit noisy with thin walls. Bathroom dated, shower cubicle very small and a bit grubby. Hotel grounds were really nice and the staff were very friendly"

"Absolutely wick with Ants in the bin and then through the accommodation. I left a day earlier but wasn't refunded my seconded night cos ‘we can deal with this’ but also, eeeek I didn't want to stay in ant hell - they were everywhere!"

"I’ve just returned from a night at the hotel. I stayed in a junior suite. I had to speak to the cleaner to give us some toiletries, as he’d forgotten to put them in. The room wasn’t the cleanest either. Very dirty windows amongst other things. The room was spacious. However, the bathroom was very small and dated. I had a horrid sleep. Despite the bed being a cracking size. The mattress was awful. I woke up in the morning with a really sore back. The mattress was ultra soft and overused. I pretty much slept in a ‘V’ position all night Despite the lovely view, you couldn’t see it from the sofa in the room. Even though the sofa was in front of the window. The poor design meant you looked at a thick wooden balcony post. The spa was visually nice. The hot tub was more like a luke warm tub. The pool was freezing. Breakfast was soso. I would describe the English break ingredients as cheap and the continental breakfast as limited and cheap. I wouldn’t stay again or recommend this hotel."