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"Good Free SPA facilities and within easy walking distance of Town Centre and V&A / Discovery."

"Stayed here for a wedding that was in the hotel accross the road. Very nice stay. Very accommodating staff as we were able to check in early to get sorted for the wedding. Would recommend hotel."

"The best was the staff. They went above and beyond to assist in any way. The property was well maintained and attention to detail was exceptional."

"Excellent stay highly recommend"

"Breakfast was good!"

"Hotel was great. We have been here many times and is one of our favourite hotels. Staff, food and location of hotel are great. "

"Great staff - very friendly and helpful. Very spacious well equipped room. Enjoyed the food - only tip would be going to breakfast earlier as food may be cool in buffet at later times. Great conversion into a hotel."

"Friendly check in. Great, quiet room. Breakfast spot on."

"Our stay was disappointing from the moment we arrived. Check‑in was uninformative, and we were handed a piece of paper that turned out to contain outdated instructions about car registration. After rushing back downstairs, we were told it didn’t apply — so it really shouldn’t be given to guests at all. The restaurant experience wasn’t any better. Service was poor, the staff complained about making cocktails, and they were spilled twice. The food was average, the wine list wasn’t available, and they had even run out of beer. The pool area was under maintenance and clearly in need of repair, which wasn’t communicated beforehand. When we lost our room key in the lockers, the response from the front desk was rude and dismissive, with the staff member more focused on her phone than helping. Overall, the hotel itself was average, but the staff and service were well below expectations. We would not return."