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Reviews

3.9 / 5Good
568 reviews

Amenities

  • Free WiFi
  • Breakfast Available
  • Business Services
  • 24/7 Front Desk

Map

What's nearby

  • Popular Location
    Luebeck Town Hall
    15 min walk
  • Popular Location
    Museum Holstentor
    19 min walk
  • Restaurant
    Uptown
    1 min walk
  • Restaurant
    Charly's Sushi
    5 min walk
  • Airport
    Luebeck (LBC)
    7 min drive

Choose dates to view prices

Book online or call:

020 3564 4853
  • Single Room

    Room Amenities

    • City view
    • Sleeps 1
    • 1 Single Bed
    More details
  • Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Family Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed and 1 Single Sofa Bed
    More details
  • Standard Double Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Junior Suite Deluxe

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Budget Single Room

    Room Amenities

    • Sleeps 1
    • 1 Single Bed
    More details

About this area

Luebeck

Located in Luebeck's Lubeck City Centre neighbourhood, Hotel Kaiserhof DELUXE is in the historical district. St. Anne's Museum and Museum of Nature and the Environment are cultural highlights, and some of the area's landmarks include Klingenberg and Luebeck Town Hall.

Popular Location

What's nearby

  • Luebeck Town Hall - 15 min walk
  • St. Mary's Church - 17 min walk
  • Museum Holstentor - 19 min walk
  • Nature Reserve Wakenitz - 3 min drive
  • Guenter Grass House - 5 min drive

Getting around

  • Lübeck Hochschulstadtteil Station - 3 min drive
  • Hamburg (HAM) - 64 min drive

Restaurants

  • Uptown - 1 min walk
  • Charly's Sushi - 5 min walk
  • San Marco - 6 min walk
  • Markgraf - 6 min walk
  • VAI BISTRO - 6 min walk

About this property

Hotel Kaiserhof DELUXE

3-star Luebeck hotel in Lubeck City Centre with 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has a garden and a front desk safe. WiFi in public areas is free. Other amenities include a banquet hall. All 58 rooms offer complimentary wireless Internet access and TVs with cable channels.
Hotel Kaiserhof DELUXE offers 58 forms of accommodation. Televisions come with cable channels.
Bathrooms include a bath and shower. Guests can surf the web using complimentary wireless Internet access.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Limited parking spaces

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 10 per person

Conveniences

Banquet hall
Lift
Front-desk safe
Newspapers in reception

Guest services

24-hour front desk
Luggage storage

Languages spoken

English
German

Business services

2 meeting rooms

Outdoors

Garden
Terrace

More

Smoke-free property

Room amenities

Bathroom

bathtub or shower

Entertainment

32-inch TV
TV channels

More

Connecting rooms available

Policies

Check-in

Check-in between 2:30 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Hallway
  • Parking area
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Centro Hotel Kaiserhof DELUXE Luebeck
  • Centro Hotel Kaiserhof DELUXE
  • Centro Kaiserhof DELUXE Luebeck
  • Centro Kaiserhof DELUXE
  • Hotel Kaiserhof DELUXE Hotel
  • Hotel Kaiserhof DELUXE Luebeck
  • Hotel Kaiserhof DELUXE Hotel Luebeck
5 - Excellent
136
4 - Good
279
3 - Okay
120
2 - Mediocre
27
1 - Poor
6
4.2
Cleanliness
3.9
Service and Staff
4.0
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This old building is modern inside but has retained a lot of its old charm. It is within easy walking distance if the cathedral and the Old Town.

Stayed 3 nights in Sep 2018

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities, room comfort

Old, character hotel. Old style double glazing - separate inner and outer hinged windows. Only the glass was missing from the left side and the whole window from the right side. Bathroom was mouldy with cracked and chipped floor and wall tiles. Badly in need of painting and/or renovating inside and out. Allegedly 3-Star and AUD230 a night. Breakfast was good and staff nice. Hasn’t seen any work in at least 20 years. Not doing the Centro brand any good.

Stayed 1 night in Aug 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2018

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with lots of potential, let down by staff

A characterful hotel, with some attractive public rooms. Guest rooms are dated but quite spacious and, again, full of character. The problems I encountered were all staff-related - and from the very start. Arriving in the afternoon, I was greeted with stony faces and the information that I was much too early and couldn't check in now. Nothing more. No 'But we can store your luggage'. No 'Welcome to Lubeck'. Just rudeness and awkwardness. Eventually the surly receptionist stored my bags, and I was left to fend for myself in the 30deg heat in a quiet part of town some way from the centre. Not good. Returning later, I was begrudgingly checked in. No fridge in the room, so I had to store my meds in the kitchen fridge. Quite a lot of incomprehension when I put this request, which made me feel like some kind of freak. Won't be going back.

Stayed 1 night in Jul 2018

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2018

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