Hotel Diana

Property class: 2

Choose dates to view prices

Located close to Piazza Napoleone and Guinigi Tower, Hotel Diana provides a hair salon, dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is £55
includes taxes & fees
8 Nov - 9 Nov

Room options

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Showing 4 of 4 rooms

View all photos for Triple Room

A hotel room with a large bed, a desk with a chair, a window with curtains, a wall with a floral pattern, and a small table with a vase.

Triple Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Camera Doppia

A room with a green door leading to a bathroom, a bed with a quilted cover, and a wall with a floral pattern.

Camera Doppia

9.4 out of 10
Exceptional
(13 reviews)
  • 142 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Camera Doppia in Depandance

A hotel room with a bed, a chair, a television, and a decorative wall piece.

Camera Doppia in Depandance

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Camera singola con letto francese in Depandance

A hotel room with a bed, a nightstand with a lamp, a tray with breakfast items, and a painting of a historical building.

Camera singola con letto francese in Depandance

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
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About the area

Located in Lucca Historical Center neighbourhood, Hotel Diana is connected to a railway/underground station. Notable landmarks in the area include Piazza Napoleone and Piazza dell'Anfiteatro, and travellers wishing to experience a bit of culture can try Puccini Museum. Guinigi Tower is another place to visit that comes recommended. Relax and indulge in the area's winery tours and hot springs, or seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Lucca travel guide
Map
Via della Dogana 9, Lucca, LU, 55100

What's nearby

  • A historic square with a prominent church and a tall bell tower.
    Cathedral of St Martin
    2 min walk - 0.1 miles
  • A tree-lined street with parked bicycles, pedestrians, and historic buildings.
    Piazza Napoleone
    3 min walk - 0.2 miles
  • A historic tower with a tree on top, surrounded by traditional buildings with red-tiled roofs.
    Guinigi Tower
    6 min walk - 0.4 miles
  • A sculpture of a seated figure in a public square with buildings in the background.
    Piazza dell'Anfiteatro
    8 min walk - 0.5 miles
  • Walls of Lucca
    1 min walk - 0.1 miles

Getting around

  • Lucca Station
    7 min walk
  • Pisa (PSA-Galileo Galilei)
    36 min drive

Restaurants

  • Fuori di Piazza
    3 min walk
  • Ristorante Caffetteria San Colombano
    3 min walk
  • Da Ciacco
    4 min walk
  • Undici Undici
    2 min walk
  • La Dogana
    3 min walk

About this property

Hotel Diana

  • Hotel near Piazza Napoleone
  • Located close to Guinigi Tower and Puccini Museum, Hotel Diana provides a hair salon, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Luggage storage, multilingual staff and a computer station
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All rooms are individually decorated, and have comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers and bidets
    • 22-inch LCD TVs with cable channels
    • Heating, daily housekeeping and desks

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Frequently asked questions

Is Hotel Diana pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 10 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Diana?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Diana on 8 Nov 2026 start from £55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Diana?

Self-parking is available for EUR 22 per night. Limited spots are available.

What time is check-in at Hotel Diana?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM.

What time is check-out at Hotel Diana?

Checkout is at 10:30 AM.

Does Hotel Diana provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Diana located?

Located in Lucca Historical Center, this hotel is within a 10-minute walk of Piazza Napoleone, Guinigi Tower and Puccini Museum. Piazza dell'Anfiteatro is 0.5 mi (0.8 km) away. Lucca Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Diana Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 153 out of 246 reviews
Rating 8 - Good. 65 out of 246 reviews
Rating 6 - Okay. 23 out of 246 reviews
Rating 4 - Poor. 4 out of 246 reviews
Rating 2 - Terrible. 1 out of 246 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel in Lucca. The staff are very nice and the breakfast (you can add it to your stay), is excellent. They’ll make you a cappuccino! The location is lovely because it’s quiet yet so close to restaurants, Piazza San Michele and the wall (for walking). Absolutely adore this hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel in a great location. Wonderful staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Amazing staff, great location
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, reception area, staff, breakfast, buildings, etc were all fantastic. Only our room (Diana side) felt a little out of date. The bathroom was great - modern fixtures, etc - but the furnishings in the sleeping area looked out of the 60's, the mattresses were very soft (double bed had two single mattresses), and there was no fridge. Our window also opened onto what looked like a private courtyard. There was AC, however, and no ambient noise at night, so we still had a great night's sleep. All in all, it's a great deal for the price.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely! We enjoyed our room and the staff were excellent! Near the puccini and mozart concert, which we adored. Would definitely recommend staying there!!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and nice staff.

Great location midway between station and Duomo. Very clean plus helpful staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Staff were amazing and friendly. They went out their way to accomodate us. Breakfast was delicious with an assortment to choose from. Loved the juicer to make fresh orange juice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The room was comfortable. The hotel is well located and easy to get to.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel. It seems unfair that places like this only get 2 stars due to amenities etc - the character and what's on offer should count for a lot more. Staff were so helpful - even going with my husband to park the car in the local cathedral car park. We were unable to check in as arrived early but I was able to sit in a small seated area in reception doing a bit of work - there was orange juice, water and snacks freely available - it was lovely. Large room with plenty of space and storage, comfortable big bed and it was nice and cool even without the aircon on. Hotel felt full of character - really enjoyed our stay there.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aubergo Diana - great location!

Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lucca is a very charming community. With lots history, shops and restaurants. the staff and accommodations at hotel Diana made our stay all the better. We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Great location.

Great location, very nice breakfast. Room was spacious. A little dark and the bed was just ok.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 2 Day Stay in Lucca

Very kind and attentive staff at front desk and the breakfast. Breakfast was continental style, with many options. Showers are small, but that seems to be the norm in some hotels in Italy
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Lucca

Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property tucked away in quiet area. Fabrizio was there to greet us and our room was ready even though we were early. Room was clean, spacious and comfortable. Live the area, would definitely go back to the Diana Hotel.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Best hotels in Lucca!

The Hotel Diana, is a clean, no thrills but lovely hotel. The staff are so accommodating and helpful! I often stay here as it's right next to the Duomo San Martino and so close to everything. the rooms are quite quirky with various colours which adds to the experience.
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay at Hotel Diana. I love it so much. The location is quieter than the more touristy areas and yet so close to everything you need. Cafes, restaurants, a self-serve laundromat, and landmarks are just minutes away. The staff are so nice. Fabrizio even remembered me from last year when I was on another Camino. What a treat to be remembered!! The breakfast which you can include for a modest fee, is worth it. I absolutely love the location and my room is always comfortable. It’s very clean and I appreciate the mid-day tidy of my room. Just around the corner, you can find opera on certain nights of the week. It really is convenient. It’s about a 10 minute walk from the train station and super easy to find. I can’t say enough lovely things about Hotel Diana.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property in an excellent location, close to the train station. Our room was a 2 room suite which also had a twin hide-a-bed hassett. The €10 breakfast was a bargain. I have certainly stayed in my fair share of hotels, this is a first class hotel.
Stayed 1 night in Oct 2023