Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel Alvalade

4 out of 5
Hotel Alvalade
Av. Comandante Gika, Luanda

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 6 out of 13 reviews" "
Rating 6 - Okay. 3 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding and very helpful. Downside the bathroom in our room was very dated, and could do with some work. Would definitely go back!
Stayed 8 nights in Dec 2023

8/10 Good

Georg

Stayed 3 nights in Nov 2023

6/10 Okay

KHALID

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Lorene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

6/10 Okay

tewodros

Travelled with family, Business traveller
Tt
Stayed 7 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & rooms are clean & decent, food is good too. The only thing I did not really appreciate was the fact that the hotel does not provide ironing board and iron, even upon request. This is a basic amenity provided by most hotels and is expected from a hotel room worth US 200+ per night.
Stayed 5 nights in Apr 2019
Response from Sonia on 23 May 2019
Dear Guest, Thank you for taking the time to write such nice comments after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and meals. Our Team's main goal is to offer each Guest's stay an unforgettable experience. The hotel doesn´t provide a ironing board and iron, but we have a laundry service available. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Luanda. Best regards, Sonia Afonso

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean Hotel
Good clean Hotel
Stayed 5 nights in Jul 2017
Dear Guest Thank you for taking the time to review Hotel Alvalade after your stay with us. I am truly pleased to hear that we have fulfilled and exceeded your expectation regarding our service, facilities and breakfasts and particularly our cleanliness . Our Team's main goal is to offer each Guest's stay an unforgettable experience. It was a pleasure to have you as our Guest and I do hope to be able to welcome you back to our hotel on your next visit to Luanda. Best Regards, Sara Rodrigues

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Marcial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible value for money
This is the worst value-for-money I've had in a hotel (and I spend 100 nights/year in them) since last time in New York (NY is always at the bottom of that list....). It has a completely useless key system which gets one repeatedly stranded without possibility to get anywhere. I had to have my card reprogrammed 3 times in 12 hours and STILL it din't work properly. The tea/coffee service in the room offers decaf coffee (also known as non-coffee), and some fruit and herb drinks called tea (no black tea at all). There was no hot water!!!!! A hotel costing 300 USD/night+ that gets the hot-water temp to around 25 degrees (C)???? Deplorable. Further to this, the AC worked poorly in the room, I am not an AC nut so I normally set mine to around 24 C. In order to get the room to go below 30 I eventually had to dial in 17, which was also rock bottom..... Oh - and the toilet didn't flush properly! I believe the overall verdict can only be: STAY AWAY!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Response from General Manager on 8 Aug 2016
Thank you for your review and for choosing our hotel.