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Reviews of Pico Rivera Inn and Suites

2.5 out of 5
Pico Rivera Inn and Suites
8477 Telegraph Road, Pico Rivera, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 311 out of 545 reviews" "
Rating 8 - Good. 120 out of 545 reviews" "
Rating 6 - Okay. 49 out of 545 reviews" "
Rating 4 - Poor. 28 out of 545 reviews" "
Rating 2 - Terrible. 37 out of 545 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice management
Response from Bob on 14 May 2024
Thank you so much for your kind words and positive review! It means a lot to us. We're thrilled to hear that you had a great experience, and we look forward to serving you again in the future!

6/10 Okay

Joseph

Travelled with partner
Disliked: Staff & service
Front staff wasn’t helpful
Stayed 1 night in May 2024
Response from Bob on 14 May 2024
Thank you so much for your kind words and positive review! It means a lot to us. We're thrilled to hear that you had a great experience, and we look forward to serving you again in the future!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bob on 14 May 2024
Thank you so much for your kind words and positive review! It means a lot to us. We're thrilled to hear that you had a great experience, and we look forward to serving you again in the future!

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr.Patel at the front desk was extremely helpful and professional, the property is well maintained and the staff we all nice and friendly. The room was good and the bed was comfortable. I wish they had regular items that all hotels have like an iron and hair dryer but what you pay is what you get. I’d stay here again for sure thank you!
Stayed 3 nights in May 2024
Response from bob on 7 May 2024
Thank you for your review. When you check in front desk ask about iron and hair dryer. we provide in your room.

2/10 Terrible

Jayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from bob on 6 May 2024
Sorry for your inconvenience. We try to fulfill your requirement.

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FRONT DESK on 2 May 2024
Thank you for the review! We look forward to your next stay at the Picoriverainn&Suites.

6/10 Okay

Ronald

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Something smelled in the room don’t know what not strong but you could smell something maybe the drainage?
Stayed 1 night in Apr 2024
Response from FRONT DESK on 29 Apr 2024
Thank you for the review! We look forward to your next stay at the Picoriverainn&suites.

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable stay ! Have stayed here several times and will recommend staying there
Stayed 1 night in Apr 2024
Response from Bhavesh on 29 Apr 2024
Thank you for the review! We look forward to your next stay at the Picoriverainn&Suites.

8/10 Good

Pascual

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall good quality. Three things are missing that would be considered standard in a modest hotel/motel: 1) Coat rack with hangers or closet. 2) In-room complimentary coffee maker or coffee machine in the office downstairs. 3) In-room Mini-fridge.
Stayed 1 night in Apr 2024
Response from Bhavesh on 29 Apr 2024
We consider for your suggestion .Thank you for the review! We look forward to your next stay at the Picoriverainn&Suites.

2/10 Terrible

Dewayne

Stayed 1 night in Apr 2024

8/10 Good

Jairo, thousand oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FRONT DESK on 27 Apr 2024
Thank you for your wonderful review.

10/10 Excellent

Ronny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,quite and safe good customer service
Stayed 1 night in Apr 2024
Response from Bhavesh on 20 Apr 2024
Thank you for give you 5 star review.

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2024
Response from bob on 6 May 2024
Thank you for your review .

10/10 Excellent

Yesenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay staff was nice rooms are Really comfortable
Stayed 1 night in Apr 2024
Response from FRONT DESK on 15 Apr 2024
Thank you for the glowing 5/5 review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 Excellent

Sonya

Liked: Cleanliness, amenities, property conditions & facilities
Privacy courteous
Stayed 1 night in Apr 2024
Response from Bob on 10 Apr 2024
Thank you for the glowing 5/5 review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!

10/10 Excellent

Carlos

Stayed 1 night in Apr 2024
Response from Bhavesh on 29 Apr 2024
Thank you for the review! We look forward to your next stay at the Picoriverainn&Suites.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and would recommend to anyone in the area
Stayed 1 night in Feb 2024
Response from bob on 6 Apr 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera Inn & Suites.

10/10 Excellent

Ruben, Downey

Stayed 1 night in Apr 2024
Response from bob on 6 Apr 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera Inn & Suites.

10/10 Excellent

Jose Gustavo Cervantes

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from bob on 31 Mar 2024
Dear , Jose Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t usually review, but i really liked staying here. It was very peaceful and nice. Very nice costumer service.. just two things, check on the bathroom cleaning more.. and I didn’t really appreciate the call at 10:30 from front desk, to tell us, “Check out time us at 11” otherwise I loved it.
Stayed 1 night in Mar 2024
Response from FRONT DESK on 29 Mar 2024
thank you for the good review.

10/10 Excellent

nuvia

Liked: Cleanliness, staff & service, property conditions & facilities
So clean, beautiful and modern rooms. The staff was helpful and friendly.
Stayed 1 night in Mar 2024
Response from FRONT DESK on 23 Mar 2024
thank you for your wonderfull review.

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
I always have a great experience
Stayed 1 night in Mar 2024
Response from bob on 22 Mar 2024
Thank you for your reply.

10/10 Excellent

Keyona

Stayed 2 nights in Mar 2024
Response from FRONT DESK on 8 Apr 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera Inn & Suites

6/10 Okay

Ahleenah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from FRONT DESK on 19 Mar 2024
thank you for the review

10/10 Excellent

Anguelica

Liked: Cleanliness, staff & service, property conditions & facilities
We do not live in the area but when we travel to Los Angeles, this is where we normally stay… rooms are very clean and the customer service is great… I would definitely recommend..
Stayed 1 night in Mar 2024
Response from bob on 17 Mar 2024
Thank you for your reply. .

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is undated and very clean . It doesn’t have hair drier . The only thing that I complain. It is the noise of the room next to us. The noise started very early like a 7:30.
Stayed 1 night in Mar 2024
Response from bob on 17 Mar 2024
Thank you for your reply. .

6/10 Okay

Daisy

Travelled with family and small children
Liked: Staff & service
Where loud ppl at night banging walls screaming and nothing was done about it dirty sheets with pubic hair was nice hotel wouldn’t expect that.
Stayed 1 night in Mar 2024
Response from FRONT DESK on 15 Mar 2024
thank you for the review. we look forward to your next stay at the pico rivera inn & SUITES

10/10 Excellent

Sergio

Stayed 1 night in Mar 2024
Response from bob on 31 Mar 2024
Dear Guest,Thank you for your perfect score! We're delighted to hear that you had an exceptional experience during your stay with us. Providing top-notch service and ensuring guest satisfaction are our top priorities, and we're thrilled that we met your expectations. Your positive feedback means a lot to us, and we can't wait to welcome you back for another outstanding stay in the future.Sincerely .

2/10 Terrible

Danny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from bob on 14 Mar 2024
Thank you for your response.

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice and amicable. Rooms are nice and clean.
Stayed 1 night in Mar 2024
Response from bob on 14 Mar 2024
Thank you for your response.

8/10 Good

Jesse

Liked: Staff & service, property conditions & facilities
I
Stayed 1 night in Mar 2024
Response from Bhavesh on 5 Mar 2024
Thank you for your wonderfull review.

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor were dirty the bathroom was dirty
Stayed 1 night in Feb 2024
Response from FRONT DESK on 27 Feb 2024
thank you ror the review. we look forwald to your next stay at the picorivera inn&suites

2/10 Terrible

Carlos

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like there was blood on the bed sheets and bathrooms
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from FRONT DESK on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Muhammet

Liked: Cleanliness, staff & service, property conditions & facilities
Porfeckt
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

4/10 Poor

SUSAN

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
The area was very noisy. There was a rowdy party directly across the street from my room and there were so many people I was concerned about going outside. I didn't know if it was safe to go anywhere to eat dinner. The room was basically a large bathroom with a bed and desk. No separation other than a toilet closet. The floors were not as clean as I would especially given that they were not carpeted. No microwave or coffee maker in the room and nothing in the lobby either. I also didn't like having to give the attendant $20 cash to make sure I returned the room key. I didn't remember reading that in the description of that or being warned of it. What if I had no cash on me?
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Xiomara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff so friendly
Stayed 2 nights in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Luiz, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Shaman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

4/10 Poor

Erin

Disliked: Property conditions & facilities
Could hear traffic noise in the room. Hair on the floor. Overall left something to be desired.
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

4/10 Poor

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok but won't return
Room was ok but really did not like this place. Smell of weed. Thin walls and linens. Not a tissue to be found. Not a friendly face when we checked in and he demanded $20 cash as security deposit even though we had already paid. Thankful for Hotels.com helping me change the reservation so we only stayed one night. Won't consider this place next time.
Stayed 2 nights in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Jose

Liked: Property conditions & facilities
Great nearby areas !
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

6/10 Okay

Mikaela

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Gavino

Liked: Property conditions & facilities
Everything was pretty cleaned, worked well, and was quiet.
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was respectful and helpful.
Stayed 1 night in Feb 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Dirty towels
Third time I stay here for a quick stay and yet again the towels were dirty and two of them had lipstick.
Stayed 1 night in Jan 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.

6/10 Okay

Diane

Stayed 1 night in Jan 2024
Response from bob on 27 Feb 2024
Thank you for the review! We look forward to your next stay at the Pico Rivera inn & Suites.