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Reviews of DTLA Hotel

2.5 out of 5
DTLA Hotel
1123 W 7th St, Los Angeles, CA

Reviews

6.4
Rating 10 - Excellent. 158 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 282 out of 1003 reviews" "
Rating 4 - Poor. 148 out of 1003 reviews" "
Rating 2 - Terrible. 118 out of 1003 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shaniyah

Stayed 1 night in Jun 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Management on 23 Jun 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

6/10 Okay

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Liked: Staff & service
Disliked: Amenities
Staff was friendly, area was somewhat clean for what it is. The place had limited amenities; no ice machine had to walk to a liquor store, the pool had no water. Moreover, there was a vallet fee of 15 in wich you park your own car and it was not noted when making the reservations. Lastly the AC temperature was locked and had to manhandled the door to the restroom. Would like a refund.
Stayed 1 night in Jun 2022
Response from Management on 10 Jun 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Brook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value.
Stayed 3 nights in May 2022
Response from Management on 23 Jun 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Pepe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean lm happy
Stayed 2 nights in May 2022
Response from Management on 10 Jun 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

2/10 Terrible

samuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To noise and unsafe
Stayed 2 nights in May 2022
Response from Management on 10 Jun 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Lennea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good service. Lack of amenities but good for the price
Stayed 3 nights in May 2022
Response from Management on 10 Jun 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

6/10 Okay

keith

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Exterior not ro clean
Stayed 2 nights in May 2022
Response from Management on 17 May 2022
We apologize for the inconvenience! As we go back from the 2 year hiatus pandemic, we took this advantage to clean and re-decorate our property to make more for our guests to be pleasing not only for customer relation but for the attraction of the property itself.

8/10 Good

Kevin

Stayed 2 nights in May 2022

10/10 Excellent

Peyton

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2022
Response from Management on 9 May 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

4/10 Poor

Amber

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Management on 6 May 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Ryutaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2022
Response from management on 3 May 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Ismelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Management on 27 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

danny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property has the necessary item for a pleasant and not expensive stay . I do recommend this place if you want to save some money . Everything is clean and staff is very polite . For the price was perfect.
Stayed 3 nights in Apr 2022
Response from Management on 6 May 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Cesar

Stayed 1 night in Apr 2022

4/10 Poor

José

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel itself looks like its abandon the rooms don't look anything like on their website the parking its terrible. Not what I expected for the price
Stayed 3 nights in Apr 2022
Response from Management on 15 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

2/10 Terrible

Mehari

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was the worst.
Stayed 4 nights in Apr 2022
Response from Management on 13 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Anna Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The check in and out was efficient, except I didn't know they took a $100 deposit until I got there. There were a lot of signs posted about all the rules, and I wish there were some plastic utensils provided. Clean and quiet though! Definitely correlates with the price.
Stayed 3 nights in Apr 2022
Response from Management on 18 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Management on 13 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Nicolas

Liked: Staff & service, property conditions & facilities
Good budget option
Stayed 2 nights in Apr 2022
Response from Management on 13 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Allan

Stayed 1 night in Apr 2022
Response from Management on 13 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Watch your charges. They took my credit card for a “$100 deposit” and then charged it.
Stayed 1 night in Mar 2022
Response from Management on 5 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Ratu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant & the rooms were great
Stayed 1 night in Mar 2022
Response from Management on 1 Apr 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Management on 30 Mar 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

4/10 Poor

Porfiria

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sorry to say but the property was infested with roaches. It was not a clean environment very said because i was looking forward to staying here after a very long flight from New Jersey. I was unable to sleep under the comforter because i was afraid to remove the sheets due to the infestation . I rented two rooms but i will not return here. Sorry for the bad review it was very disappointing
Stayed 2 nights in Mar 2022
Response from Management on 30 Mar 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My boyfriend and I spent the night for easy access to LA live. Overall pleasantly surprised with the pricing given its downtown LA, hotel room was well kept. Also it was $15 for parking, can’t beat that for a Saturday night. Only offside is the area, we didn’t feel safe walking outside and ordered an Uber instead. Sunday morning there was a lot of noise from outside guests.
Stayed 1 night in Mar 2022
Response from Management on 21 Mar 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Sharonique

Stayed 1 night in Mar 2022

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Management on 12 Mar 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Godwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4.5/5 love it . Great location rooms are clean price is affordable. Great staff . The thing I didn’t like is too many signs of dos and don’t inside The room and bathroom which they can just hand u piece of paper saying that but it’s all over door bathroom and the piece of paper they gave u in the counter can get tooooo much but aside from it’s ok
Stayed 5 nights in Mar 2022
Response from Management on 10 Mar 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rare find and GREAT price
This hotel is clean and has excellent curious communication. Super sweet lady checked us in. For the price this is a rare find.
Stayed 1 night in Feb 2022
Response from Management on 1 Mar 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for being close to downtown on a budget. Down side is that parking is tight and limited.
Stayed 2 nights in Feb 2022
Response from Management on 26 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

6/10 Okay

Ngenwi

Liked: Cleanliness
Stayed 4 nights in Feb 2022
Response from Management on 21 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be planning on staying here again if I am ever in LA again
Stayed 1 night in Feb 2022
Response from Management on 21 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

2/10 Terrible

Lionel

Stayed 1 night in Feb 2022

2/10 Terrible

Bryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello - I already contacted Expedia the night of our stay because we had to leave after 10 minutes and requested a full refund from Expedia. This location was unclean and unsafe.
Stayed 2 nights in Feb 2022
Response from Management on 26 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

6/10 Okay

Ian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Stayed here for Super Bowl 2022. I would just say you get what you pay for! Property wasn’t luxurious but inside room was very clean! Staff were friendly and professional.
Stayed 3 nights in Feb 2022
Response from Management on 18 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

2/10 Terrible

Mark

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing good to say about this “hotel”. From urine stains on the bed, dirty Silverware left in the closet, a hole in the wall from the door, terrible water pressure and temperature, stains all over the walls, bugs and our clogged toilet that we called 3 times about and didn’t get it fixed until the cleaning lady came to switch out our towels. Oh and they wanted us to unclog it ourselves. This was the worst “hotel” I have ever stayed at. It needs to rebrand to a motel because that’s they kind of place it actually is.
Stayed 2 nights in Feb 2022
Response from Management on 21 Mar 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Management on 18 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

4/10 Poor

Mitchell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches,
Stayed 1 night in Feb 2022
Response from Management on 8 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

6/10 Okay

Breanna

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022
Response from Management on 8 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Lana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2022
Response from Management on 8 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

8/10 Good

Erica

Stayed 1 night in Jan 2022
Response from Management on 8 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Management on 8 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

2/10 Terrible

Charlotte

Disliked: Cleanliness
I did not stay there. I did not realize it is in such a dirty, unsafe environment, so when I arrived there, I told the lady at the desk I am cancelling my reservation and I am leaving. So I left.
Stayed 7 nights in Jan 2022
Response from Management on 8 Feb 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel . Sincerely, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Management on 24 Jan 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel .

10/10 Excellent

Oluwafemi

Stayed 1 night in Jan 2022
Response from Management on 24 Jan 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel .

10/10 Excellent

ebony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Management on 24 Jan 2022
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and look forward to serving your lodging needs again in the future here at the DTLA Hotel .