Preetham, we regret that some aspects of your stay did not meet expectations. We acknowledge the disruption caused by unforeseen circumstances related to our team members. Although it's unfortunate that this affected your experience, please know measures were taken to compensate for any inconvenience. We appreciate your comments on parking and dining options, as they help us strive for better. Our hope is to have another opportunity to provide you with the experience you expected and deserve.

We are truly sorry for all the inconvenience. Unfortunately, we did experience legal negotiations. We are trying to resolve this matter.Sincerely,Irene Velasco Assistant General Manager

Thanks, Zawer! It's outstanding your time at Courtyard by Marriott Santa Monica was fantastic. We can't wait until your next visit!

Maria, thank you for your glowing feedback. We're thrilled to hear that you appreciated the warm welcome and seamless check-in process at Courtyard by Marriott Santa Monica. It's also wonderful to know you enjoyed the convenience of our location, being close to local businesses and the pier. We hope to welcome you back soon for another enjoyable stay.

Kate, thank you for your wonderful feedback about our Courtyard by Marriott Santa Monica team members. It's fantastic to hear you enjoyed your stay and found the location ideal. We're thrilled to hear you found your experience with us first rate. We can't wait to welcome you back on your next visit.

John, we deeply regret hearing about the unpleasant experiences you encountered during your recent stay. Our primary goal is always to provide a safe and comfortable environment for our guests and their sense of security is of the upmost importance. We take such feedback seriously and want to assure you that we are having discussions around viable solutions to address the issues you encountered close to our premises.We understand that the check-out process contributed to the overall disappointment. In the future, our team members will aim to improve communication around privileges associated with our loyal members, such as automatic late check-out.Although you mentioned you might not return, we sincerely hope to have the chance to alter your opinion and provide a more positive experience. Remember that while certain things might be beyond our control, our commitment to enhancing our guest experience is unwavering. We genuinely appreciate your feedback and we will use it to improve our services.

Shirley, thank you for taking the time to share your experience at Courtyard by Marriott Santa Monica. It's wonderful to hear that your stay was generally enjoyable. We understand your perspective on the valet parking fee, which is indeed set to provide a most convenient service. We're looking forward to welcoming you back in the near future.

Cindy, it's truly wonderful to see your perfect rating for Courtyard by Marriott Santa Monica. It seems like you enjoyed your stay with us and that brings us significant joy. We value your feedback and we're hoping to have the pleasure of your company again soon.

We appreciate you taking the time to share your feedback, Misti.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

Elizabeth, we regret to hear that certain aspects of your stay did not meet your expectations. Expanding our amenities including meal options and parking facilities is always under consideration. We'll undoubtedly take your comments into account as we continually strive to enhance our guest experience. Thanks for your review.

Diana, we appreciate your honest feedback. We understand that our dining options didn't meet your expectations. We do our best to offer a variety of options and will continue to reevaluate our offering. Your views on our pricing are also taken into consideration. Ultimately, we aim to provide a stay that is worth every penny. We hope you will give us another chance in the future.

We do apologize for the inconvenience. The deposit is released on check-out and the guest holder's bank will take care of returning the deposit back to the guest's account. It may take sometime it to get back.Thank you.

Danielle, it's regrettable to see that your recent stay fell short of expectations. We sincerely apologize there were aspects that didn't meet your satisfaction and would appreciate another opportunity to offer a more positive and fulfilling experience.

Kirsten, we're thrilled to know you found the rooms at Courtyard by Marriott Santa Monica spacious for your comfort. However, we regret any disturbances from outdoor noises you might have experienced. Our team members are always ready to address such concerns to ensure your comfort. Thank you for your feedback, and we eagerly await your return.

Ana, it's truly spectacular to hear from our valued guests! Your five-star rating of Courtyard by Marriott Santa Monica is highly appreciated. We trust your visit was delightful and we eagerly anticipate your return the next time you're in Santa Monica.

Curtis, thank you for sharing your experience at Courtyard by Marriott Santa Monica. It's delightful to hear that you appreciated our contemporary design and found the ambiance to be immaculate and luxurious. We understand that parking fees can be an inconvenience and please know your concerns have been noted. We hope these aspects will not prevent you from enjoying our beautifully designed property in the future.

Michelle, thank you for your rating of Courtyard by Marriott Santa Monica. We're delighted to know you had an enjoyable stay with us and we look forward to welcoming you back in the future.

Sze, thank you for taking the time to leave a rating. We realize there are areas for improvement and will strive to offer an even better experience next time. We hope to have the opportunity to serve you again in the future.

Thank you for the fantastic rating, Jasmine!We strive to make all of our guests feel welcome and relaxed during their time at Courtyard by Marriott Santa Monica! We can't wait to see you again soon.

Raven, thank you for the fabulous review! At Courtyard by Marriott Santa Monica, we take pride in our warm and approachable team members, ensuring personal service. It's great to hear that you appreciated the cleanliness of our rooms as we continuously strive for perfection. We hope to see you again soon in Santa Monica. Safe travels!

Linda, thank you for your excellent 5-star rating on Expedia! We're absolutely delighted that your stay at Courtyard by Marriott Santa Monica met your expectations. Should your travels bring you back to Santa Monica, we'd be honored to serve you again. Safe travels!

Lisa, thank you for sharing your experience at Courtyard by Marriott Santa Monica. We're delighted to learn of your enjoyable two-night stay and the convenient location of stores nearby. Regarding the neighborhood, we're tasked with ensuring that your time within our establishment is relaxing and comfortable. We appreciate your feedback and we look forward to welcoming you back in the future.

JoAnn, it's delightful to hear that you enjoyed the strategic location of Courtyard by Marriott Santa Monica. The ease of access to the pier, shopping mall and a variety of eateries surely added value to your stay. We thank you for choosing us and we're looking forward to your next visit!

Gary, it's wonderful to hear that you enjoyed your experience at Courtyard by Marriott Santa Monica. Our contemporary room design is something we're quite proud of and we're glad this aspect resonated with you. We sincerely appreciate your positive feedback and hope to welcome you back soon for another stellar visit.

Carlo, thank you for the outstanding rating of Courtyard by Marriott Santa Monica. We're thrilled to know you had a pleasant stay with us. We hope your next visit will be just as wonderful.

Qiusheng, it's great to see your high rating for Courtyard by Marriott Santa Monica. We're thrilled you had such a fantastic experience. Your support is greatly appreciated and we hope to welcome you back soon for another enjoyable stay.

Ken, we appreciate your rating for Courtyard by Marriott Santa Monica! We trust you had a pleasing stay and would love the opportunity to host you again in the future.

Solomon, thank you for sharing your experience at Courtyard by Marriott Santa Monica. It's wonderful to hear you appreciated our prime location near the beach and enjoyed your overall stay. While the situation you described falls outside our control, we do understand your concerns and always make the safety of our guests a top priority. We look forward to welcoming you back for another great stay in the future.

Brandy, thank you for leaving us a 10/10 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Courtyard by Marriott Santa Monica!

Brandon, thank you for your flawless score! At Courtyard by Marriott Santa Monica, we strive to provide our guests with an exceptional experience. We're thrilled your stay reflected this and we look forward to welcoming you again in the future.

Thanks for the great rating, Rodney!We're thrilled you enjoyed your time at Courtyard by Marriott Santa Monica so much! We look forward to sharing an even better experience with you soon.

Thank you for sharing your experience. We greatly appreciate hearing that you found the Courtyard by Marriott Santa Monica to be clean and comfortable, enjoyed the ocean view, and found our front desk and parking team members to be excellent. We're delighted you took advantage of our prime location for shopping and dining.We also understand your concern about outsider activities near the premises, and it's regrettable that this affected your comfort. We hope that in the future this will not discourage you from experiencing the many positives our hotel has to offer and we look forward to welcoming you back.

Dhruv, we appreciate your insights into your recent stay. We're pleased you benefitted from our convenient location and cleanliness. While we can't control external circumstances such as industrial actions, we certainly strive to minimize any disturbance to our guests. We regret any inconvenience this caused and that dining options on-site didn't meet your expectations. We're glad to hear, however, that our team members were polite and helpful throughout. We look forward to welcoming you back and improving upon your experience.

Thanks for the perfect rating, Amy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott Santa Monica.Have a wonderful day!

Jason, thank you for choosing the Courtyard by Marriott Santa Monica. We're delighted to have met your expectations and appreciate you taking the time to share your high rating. We hope to welcome you back again soon!

Martin, we appreciate that you stayed with us and took the time to rate your visit. Although it seems there were aspects of your stay that didn't completely meet your expectations, we would love the opportunity to deliver a more enjoyable experience on your next visit. Your feedback is valuable and helps us aim for improvement.

Seokwoo, it's apparent that your recent stay did not meet your expectations. We welcome any insights you may have regarding your experience. We sincerely hope for another opportunity to better serve you in the future.

Tiffani, it's wonderful to see such a high rating for Courtyard by Marriott Santa Monica. We're thrilled you enjoyed your stay and hope to have the opportunity to serve you again in the future.

We recognize your concerns regarding the noise disturbances during your stay. We sincerely regret any inconvenience you experienced. Rest assured, our on-site team members are dedicated, and did their utmost to provide as much comfort as possible amidst the situation. We understand this impacted your overall experience. While labor disputes are challenging and complex issues, we're working diligently towards a resolution. We appreciate your understanding and patience. Your feedback is truly valuable in helping us improve.

Tiffany, thank you for this excellent rating of Courtyard by Marriott Santa Monica. We're thrilled to hear you enjoyed your stay and we hope to have the opportunity to serve you again soon.

Ricardo, it warms us to hear such positive feedback about your stay at the Courtyard by Marriott Santa Monica. We take pride in our team members from the front desk to housekeeping being courteous and efficient, making every attempt to ensure our guests enjoy their stay. it's wonderful to know that your stay reflected this. Thank you for choosing us, and we eagerly anticipate your return.

Crystal, thank you for your positive feedback. We're thrilled that you appreciated the exceptional location and cost-effective value of the Courtyard by Marriott Santa Monica. Your satisfaction is our top priority. We hope to have you back soon for another visit!

Preetinder, it's wonderful to see your top-notch rating of Courtyard by Marriott Santa Monica! We trust you had a fantastic stay with us. Your score tells us that we were successful in creating a memorable experience for you. Your next visit is eagerly anticipated by our team.

Donna, we appreciate your feedback and are genuinely sorry to learn of the discomforts you encountered during your visit. It's regrettable to hear your room layout did not meet your expectations, and we apologize for the inconvenience with the insect issue. We strive to provide the highest level of comfort and satisfaction for all our guests, so your experience is certainly an exception and not typical of our usual service. We're pleased to hear that your experience was better at the other Marriott property. Your concerns have been forwarded to our management for review to ensure future improvements. We truly hope we can show you our commitment to exceptional hospitality on a future visit.

Jorge, thank you for choosing to stay with us at Courtyard by Marriott Santa Monica and taking the time to rate your experience. We appreciate your patronage and are glad that you had a satisfactory stay with us. We hope to welcome you back soon for an even better experience.

Marisol, thank you for taking the time to rate your experience at Courtyard by Marriott Santa Monica. It's wonderful to see that you've had a positive stay with us. We hope to see you again soon, the next time your travels bring you to Santa Monica.

Cyndi, it's great to hear that you found Courtyard by Marriott Santa Monica to be spotless with efficient service from our team members. We’re also thrilled to learn that you enjoyed the comfort of the beds. Your comments motivate us to continue providing top-notch services to our valued guests. Looking forward to welcoming you back in the future.

Teresa, it's wonderful to hear you enjoyed the convenience of Courtyard by Marriott Santa Monica's location within walking distance to numerous shops and eateries, as well as its close proximity to the freeway. We hope to welcome you back soon.

Jennifer, it's wonderful to hear your appreciation for the Courtyard by Marriott Santa Monica's great location and refreshing morning amenities. We regret that the parking fee didn't meet your expectations, and we appreciate your savvy suggestion to other guests considering parking options. We're glad you enjoyed your stay, and we hope to welcome you back soon.

Thanks for the splendid review, Bruce!It's fantastic you had such an excellent experience at Courtyard by Marriott Santa Monica and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.