Title: StayInn Stratford Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # StayInn Stratford Apartments with kitchens, 8-minute walk to ABBA Arena ## Photo gallery for StayInn Stratford ![Deluxe Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop - StayInn Stratford (London)](https://images.trvl-media.com/lodging/96000000/95510000/95503500/95503492/5c2d9a69.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Apartment | 1 bedroom, premium bedding, iron/ironing board, free WiFi - StayInn Stratford (London)](https://images.trvl-media.com/lodging/96000000/95510000/95503500/95503492/10f0e067.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop - StayInn Stratford (London)](https://images.trvl-media.com/lodging/96000000/95510000/95503500/95503492/3e12080b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment | Living area | Smart TV - StayInn Stratford (London)](https://images.trvl-media.com/lodging/96000000/95510000/95503500/95503492/0b23b626.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - StayInn Stratford (London)](https://images.trvl-media.com/lodging/96000000/95510000/95503500/95503492/1bef0265.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to ABBA Arena and London Stadium, StayInn Stratford has plenty to offer. Guests can connect to free in-room WiFi. ## Reviews 5.2 ## Popular amenities - Kitchen - Washing machine - Free Wi-Fi £96 includes taxes & fees 7 Jan - 8 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 23 - Dec 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 24 - Dec 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-24&endDate=2025-12-25&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=95503492&PinnedHotelID=95503492&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 2 of 2 rooms ### View all photos for Luxury Apartment ![Luxury Apartment | 1 bedroom, premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/96000000/95510000/95503500/95503492/9af48afb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Separate sitting area Heating Kitchen Full-sized fridge/freezer Dining table Dishwasher Smart TV Washing machine - 605 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Deluxe Apartment ![Deluxe Apartment | 1 bedroom, premium bedding, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/96000000/95510000/95503500/95503492/6ddbcc05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment ### Highlights Separate sitting area Heating Kitchen Full-sized fridge/freezer Dishwasher Smart TV Washing machine Premium bedding - 400 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4810000/4804400/4804373/e6e1f7d6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency London Stratford Stratford - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.0 Wonderful 1,002 reviews £127 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/London-Hotels-Hyatt-Regency-London-Stratford.h4804373.Hotel-Information?chkin=2026-1-1&chkout=2026-1-2&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=8cedb060-6d7e-4a82-b034-7a007b6a5b2b&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4830000/4823100/4823071/81bd8c10.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt House London Stratford Stratford - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 9.2 Wonderful 1,006 reviews £150 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/London-Hotels-Hyatt-House-London-Stratford.h4823071.Hotel-Information?chkin=2026-1-1&chkout=2026-1-2&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=8cedb060-6d7e-4a82-b034-7a007b6a5b2b&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1170000/1160400/1160321/933a9a2a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel London Greenwich Greenwich - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-StayInn-Stratford.h95503492.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-StayInn-Stratford.h95503492.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.53466%2C-0.00662&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7-q8XW5oXire7S24fJRknnjjIS0=) 154 High St, London, England, E15 2AE #### What's nearby - Queen Elizabeth Olympic Park \- 5 min walk \- 0.3 miles - ABBA Arena \- 7 min walk \- 0.4 miles - London Stadium \- 9 min walk \- 0.5 miles - Westfield Stratford City \- 9 min walk \- 0.5 miles - Victoria Park \- 20 min walk \- 1.1 miles #### Getting around - Pudding Mill Lane Station - 7 min walk - Stratford Station - 12 min walk - Heathrow Airport (LHR) - 90 min drive #### Restaurants - ‪Petit Pret - ‬11 min walk - ‪Jim & Tonic East - ‬4 min walk - ‪Nero Express - ‬11 min walk - ‪Snoozebox Olympic Park - ‬7 min walk - ‪View Tube - ‬9 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### StayInn Stratford Apartments with kitchens, 8-minute walk to ABBA Arena Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a washing machine and a sitting area. StayInn Stratford offers 4 accommodations with a hairdryer and an iron/ironing board. This accommodation offers separate sitting areas. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. This London apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels. ## Similar properties ![Dining](https://images.trvl-media.com/lodging/102000000/101530000/101520100/101520061/7bae2813.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious One bed, Stratford, Westfields, London Stratford - Kitchen - Washing machine 6.0 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=101520061&PinnedHotelID=101520061&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/119000000/118920000/118912900/118912836/5f78f206.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern 1-Bedroom Stay in Stratford near to Canary Wharf | Ideal for Business or Leisure Stratford - Kitchen - Washing machine - Microwave - Living/dining area 2.0 2 reviews £86 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=118912836&PinnedHotelID=118912836&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/118000000/117600000/117594500/117594483/5c35c03b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleek Flat w/ River Views In Canary Wharf Canary Wharf - 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Kitchen - Washing machine - Air-conditioning - Parking available 9.4 Exceptional 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=115912623&PinnedHotelID=115912623&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/108000000/107630000/107624600/107624534/edab2aa8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ilford Tower Apartments Clementswood - Kitchen - Washing machine - Free Wi-Fi - 24/7 front desk 7.0 Good 16 reviews £100 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=107624534&PinnedHotelID=107624534&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi ### Parking and transport - No on-site parking available ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Freezer - Full-sized refrigerator/freezer - Hob - Microwave - Oven - Paper towels - Toaster ### Bedrooms - Bedroom - Premium bedding ### Bathroom - 1 private bathroom - Hair dryer - Towels provided ### Living spaces - Separate sitting area ### Entertainment - Smart TV with digital channels ### Laundry - Washing machine ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 10 steps to reach entrance - Handrails in stairways (100 centimetre high) - Upper floors accessible by stairs only - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - In a business district - In a shopping district - Near a metro station - Near a train station - Near an outlet shopping centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 4 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of GBP 500 will be collected before check-in. - Deposit is payable by bank transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a debit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as StayInn Stratford London StayInn Stratford Apartment StayInn Stratford Apartment London ## Frequently asked questions ### Is StayInn Stratford pet-friendly? ### How much does it cost to stay at StayInn Stratford? ### How much is parking at StayInn Stratford? ### What time is check-in at StayInn Stratford? ### What time is check-out at StayInn Stratford? ### Where is StayInn Stratford located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## StayInn Stratford Reviews 5.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 5.6 Amenities ### 6.8 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 5 8 - Good 8 6 - Okay 4 4 - Poor 2 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Ashley 19 Sept 2025 Liked: Cleanliness, room comfort, communication Modern nicely appointed apartment in a great location. Comfortable bed. The internet was very poor and hardly worked however that could just be the EE Wi-Fi router having a glitch. Little bit noisy in the morning due to the building works, however it was very comfortable and I slept well. ##### Ashley Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Daniel 17 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The property was extremely clean and located close to shopping, train stations and bus routes. The entrance to the flat was very difficult to find due to the construction going on and the entrance was hidden. The wifi was terrible. Otherwise i will stay there again. ##### Daniel Stayed 4 nights in May 2025 ### 8/10 Good #### Verified traveller 23 Apr 2025 Liked: Cleanliness, room comfort, communication #### Check-in was confusing but a great stay. The apartment was brilliant, large and spacious, well equipped and very clean. Like new. The only niggle was that the instructions for check-in were not clear. After that was sorted all was great. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### William 25 May 2024 Liked: Cleanliness, room comfort, communication #### Great apartment for a short city break Great little apartment for a short break with my wife and daughter. Close (0.5 mile) to Stratford station so very handy for central London. The apartment was clean and well presented. ##### William Stayed 4 nights in May 2024 ### 2/10 Terrible #### Kin David 15 Jun 2025 Liked: Cleanliness Disliked: Room comfort, communication Hard to find - property was on a building site with access under a dark alleyway of scaffolding through metal cages to get into the building. Open the windows with beautiful views of a…. Work site. Sofa was small and uncomfortable, noises from pipework so loud. Could not sleep in this place - terrible. ![](https://a.travel-assets.com/ugc/hotel-reviews/d6814b13-8474-4280-9b7b-dd5a6a8e5855-1750012988406.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/dd7bb998-827c-4bfd-9b9f-212608128a1e-1750012988381.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2edc38c-1345-459b-960b-d8fe5faa7c37-1750012989615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88384d9c-4744-42b7-8960-5c12cecb08e2-1750012989798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kin David Stayed 1 night in Jun 2025 ### 8/10 Good #### Charlotte 21 Jun 2024 Liked: Cleanliness, room comfort, communication #### Ideal, comfy location to Olympic Stadium Lovely small, refinished apartment. Nice views of the river. Close to Olympic Stadium which suited us due to the gig we were attending. Small bed (standard double) but comfy. Plenty of pillow options in the wardrobe. Would definitely book again. ##### Charlotte Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Joanne 15 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Ideal property for staying in Stratford ##### Joanne Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Klarna 14 Sept 2025 Disliked: Cleanliness, room comfort, communication Avoid these guys at all cost. Left me stranded. ##### Klarna Stayed 1 night in Sep 2025 ### 6/10 Okay #### CHRISTOPHER 16 Jun 2025 Liked: Cleanliness Disliked: Communication Terrible trying to access the apartment. ##### CHRISTOPHER Stayed 1 night in Jun 2025 ### 8/10 Good #### Ashlee 6 Apr 2025 Liked: Cleanliness, room comfort Disliked: Communication Check in instructions came 15 Minutes before I checked in at 9:30pm on a freezing cold night. - I was stuck outside the location trying to send them my check in details. No phone number before to call ##### Ashlee Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Tina 12 Oct 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication I would give this place 0 stars if I could. They discriminated against me and my party based on age and cancelled our booking on the day of check-in, I would not recommend this place at all! ##### Tina Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Nyah 10 Nov 2024 Disliked: Communication Long checkin process forced me to book else where. When asked for a refund they denied even though I wasn’t at fault ##### Nyah Stayed 5 nights in Oct 2024 ### 8/10 Good #### Timothy 21 Jul 2024 Liked: Cleanliness, room comfort #### Flat The flat itself was great but finding it and getting in the property was a nightmare and were not very helpful at first explaining where it was until I sent deposit and had to do this in the street with two cases phone wallet and bank card open ##### Timothy Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Joseph 13 Mar 2025 Disliked: Cleanliness, room comfort, communication #### DO NOT BOOK THIS PROPERTY This company is terrible I am reporting them as fraud. They did not provide me the access code the date and time of my trip, and they requested for me to pay a very expensive deposit that has to be bank transfer which is impossible because I don't have a Europe bank to do direct bank transfer. And they did not provide an alternative to pay deposit, they emailed me, the night my trip started stating they will mark me as no show when they never communicated with me or replied to my email i sent them about the access code as they was supposed to before i arrived. ##### Joseph Stayed 4 nights in Mar 2025 ### 4/10 Poor #### karen 24 Feb 2025 Disliked: Cleanliness, room comfort, communication #### Dirty and poor contact. We went for a concert, we couldn't find the property, I had to call them, it was on a work site!! Our apartment when we finally got in was filthy!!! Walls all stained and marked, filthy cream carpets, stained bed linen, dust, hair, it was disgusting. I refused to stay in there so I rang back and we were moved next door, cleaner but again not great, the room stunk as the filthy cream carpets were so dirty stained and smelly, we stayed in the lounge part. Very misleading, codes to get in were wrong, so got locked out for 45 mins, couldn't contact them!! Couldn't wait to leave tbh. Never again. The only good this was tesco was next door and it's a walk to everywhere. ##### karen Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Verified traveller 5 Jun 2024 Disliked: Cleanliness, room comfort, communication #### This apartment is in the middle of a building site It appears they are currently recladding the building so it’s essentially a building site. There is no front to the building you have to go through the hoardings. I tried to gain access at 6pm but had no information so I was essentially stuck, it took me 50 minutes to get in. Access information was sent 3:17am the next day, which was of no use. The fire alarm was going off and was very audible for at least 2 hours, it was then muted but still showed an active fault, I would never book an apartment again. ![Front entry ](https://a.travel-assets.com/ugc/hotel-reviews/1FFBD0629C864EBDE73CC893BB117EDAF0CE2DA91717592520483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Inside of building ](https://a.travel-assets.com/ugc/hotel-reviews/320EDB1A45FD82631227DBFA02AFD995EC7B6EF31717592524873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Access to the front door](https://a.travel-assets.com/ugc/hotel-reviews/E6A5243333901D15AC0A4D790E0FE9A0E8FDCDBF1717592524220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Down stairs ](https://a.travel-assets.com/ugc/hotel-reviews/D8920FF3A7B62D822C64003DFC039153D29AD7FF1717592524784.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2024 ### 6/10 Okay #### debbie 18 Oct 2024 Disliked: Cleanliness, room comfort #### Frustrating when could be made easier I had to call the accommodation line about 5 times as we were unable to get in after finally finding property the entry info came in drips and drabs and was very annoying, we were in a first floor apartment and just had loads of scaffolding all around and in walkways, the property itself was a good size but needs a few repairs on walls and fresh paint, floors not clean , only 2 dining chairs when there was 3 of us , no wifi , paying the deposit and info getting in was not easy , we found it difficult and not straight forward , no hangers in wardrobe and no pegs for coats , little annoying things that could be made easier and improve it ##### debbie Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### panoraia 16 Aug 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication The state of my apartment when arrived yesterday was a disgrace not to mention it took me approximately an hour to get into the room as I was given the wrong codes to get on to the site. Please see attached images of thing that need cleaning. Coffee table full of mess from the last guest. Dirty hand print on the wall. Chewing gum on the back of the blind in the bedroom. And the worst of all the milk in the fridge for the mould to grow like that it must have been in there for a month. When the fridge is opend the smell of the apartment is unbearable. We were staying there for a week and took till Thursday for someone to even clean this. The contact phone for the property is just one more call centre that asks you to email them so he can pass the complain over. ##### panoraia Stayed 4 nights in Aug 2023 ### 2/10 Terrible #### Derek 9 Aug 2023 Disliked: Cleanliness, property conditions & facilities, communication WARNING- RUN, RUN, RUN. I am still trying to work out if this operation are scammers or just a really poorly run and poorly managed operation. They took over £1000 from me for a 7 day booking. On the day of my check in they told me the property wasn't available, then changed their mind after I'd made alternative arrangements but then said as I didn't turn up I broke their Ts and Cs so KEPT ALL OF MY MONEY, (over £1000) without me ever stepping foot on their property. They refused to talk to me because they said I didn't book directly with them but did it through Expedia (who I'm afraid don't come out of this too well either). To date they have still not given me back my money. Are they scammers or not? I don't know, do you really want to take that risk???? RUN, RUN, RUN!!! ##### Derek Stayed 7 nights in Jun 2023 ### 8/10 Good #### Callum 21 Nov 2025 ##### Callum Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Sam 6 Oct 2025 ##### Sam Stayed 1 night in Oct 2025 ### 8/10 Good #### Gillian 21 Jun 2025 Liked: Cleanliness ##### Gillian Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Sarah 25 Mar 2025 Liked: Cleanliness, property conditions & facilities ##### Sarah Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Byron 13 Mar 2025 Liked: Cleanliness, room comfort, communication ##### Byron Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Ben 6 Mar 2025 Disliked: Cleanliness, room comfort, communication ##### Ben Stayed 1 night in Feb 2025 ## Expedia's Latest Trends ### Hotels > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information) ---