Title: Stayo Waterloo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Stayo Waterloo ## Photo gallery for Stayo Waterloo ![Flat-screen TV - Stayo Waterloo (London)](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/w4923h3281x8y4-c5cf7af2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Chic 1 bed at Pear Place with balcony - PP05 | Living area | Flat-screen TV - Stayo Waterloo (London)](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/w4923h3279x6y7-80cc8536.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets - Stayo Waterloo (London)](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/4e287f74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony view - Stayo Waterloo (London)](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/bf171874.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Stayo Waterloo (London)](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/37a4136d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to London Eye and Big Ben, Stayo Waterloo has plenty to offer. Stay connected with free in-room WiFi. ## Reviews 8.4 Very good ## Popular amenities - Kitchen - Washing machine - Free Wi-Fi ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=23001983&PinnedHotelID=23001983&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Chic 1 bed at Pear Place with balcony - PP03 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/4e287f74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 1 bed at Pear Place with balcony - PP03 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 662 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Chic 1 bed at Pear Place with balcony - PP04 ![Chic 1 bed at Pear Place with balcony - PP04 | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/36494dee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 1 bed at Pear Place with balcony - PP04 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 652 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Chic 1 bed at Pear Place with balcony - PP05 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/4e287f74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 1 bed at Pear Place with balcony - PP05 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 698 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Chic 2 bed at Pear Place with balcony - PP02 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/w4934h3289x0y3-e1bd3853.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 2 bed at Pear Place with balcony - PP02 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 710 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Chic 2 bed at Pear Place with balcony - PP07 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/w4934h3289x0y3-e1bd3853.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 2 bed at Pear Place with balcony - PP07 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 731 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Chic 2 bed at Pear Place with balcony - PP08 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/w4934h3289x0y3-e1bd3853.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 2 bed at Pear Place with balcony - PP08 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 863 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Chic 2 bed at Pear Place with balcony - PP09 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/w4934h3289x0y3-e1bd3853.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 2 bed at Pear Place with balcony - PP09 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 915 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ### View all photos for Chic 3 bed at Pear Place with balcony - PP01 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/30fc3f57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 3 bed at Pear Place with balcony - PP01 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 990 sq ft - 3 bedrooms - Sleeps 8 - 3 Double Beds and 1 Double Sofa Bed ### View all photos for Chic 3 bed at Pear Place with balcony - PP06 ![Iron/ironing board, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/24000000/23010000/23002000/23001983/30fc3f57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chic 3 bed at Pear Place with balcony - PP06 ### Highlights Balcony or patio Heating Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher Flat-screen TV - City view - 990 sq ft - 3 bedrooms - Sleeps 7 - 3 Double Beds and 1 Single Sofa Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/97000000/96540000/96538000/96537946/032d5ed0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Arran House Hotel London City Centre - Breakfast included - Free Wi-Fi - Housekeeping - 24/7 front desk 7.4 Good 367 reviews £58 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/London-Hotels-Arran-House-Hotel.h96537946.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=94ae2096-ee59-44b6-8985-8a55dbac4cd4&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/916300/916270/7851979e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Clarendon Hotel - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Stayo-Waterloo.h23001983.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Stayo-Waterloo.h23001983.Hotel-Information) ## About the area Located in London City Centre neighbourhood, Stayo Waterloo is connected to a shopping centre. Oxford Street and Kensington High Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Thames River. London Eye and Madame Tussauds Wax Museum are not to be missed. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) [View more Apartments in London](https://www.expedia.co.uk/London-Apartments.d178279-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.50236%2C-0.11059&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=43PHzBb-ic3-PVPGCw2JNgKozjo=) 2 Pear Place, South Bank, London, England, SE1 8SB ### What's nearby - ![Royal National Theatre showing theater scenes and modern architecture](https://images.trvl-media.com/place/501546/79c251b5-f171-4d42-b261-b597142c8908.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Royal National Theatre 8 min walk \- 0.5 miles - ![Westminster Bridge which includes a monument, a city and a bridge](https://images.trvl-media.com/place/508423/37ee8566-bc7e-4119-9795-5248423d4e12.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Westminster Bridge 10 min walk \- 0.6 miles - ![London Eye showing a city, a skyscraper and modern architecture](https://images.trvl-media.com/place/6047451/622e4078-47ce-4349-a3a1-b47d35ff2611.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) London Eye 10 min walk \- 0.6 miles - ![Big Ben featuring a city, heritage architecture and a monument](https://images.trvl-media.com/place/6060186/2f322593-af11-47f2-88a5-d8a6063dcf00.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Big Ben 15 min walk \- 0.8 miles - Old Vic 1 min walk \- 0.0 miles ### Getting around - Waterloo Station 4 min walk - Waterloo Underground Station 5 min walk - London (LCY-London City) 37 min drive ### Restaurants - McDonald's 1 min walk - Wasabi 3 min walk - Marugame Udon 3 min walk - Waterloo Arms 3 min walk - Costa Coffee 4 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Stayo Waterloo This smoke-free apartment building features WiFi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a dishwasher, and other amenities include free WiFi and a balcony. Housekeeping is available on request. Stayo Waterloo offers 9 accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries. This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request. ## Similar properties ![Flat-screen TV](https://images.trvl-media.com/lodging/18000000/17820000/17814500/17814488/3311410b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Borough Market Apartments London City Centre - Kitchen - Free Wi-Fi - Microwave - Living/dining area 7.6 Good 28 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=17814488&PinnedHotelID=17814488&HadPinnedHotel=true®ionId=-1&adults=2) ![No.1 Treveris Street by Stayo | Living room | LED TV, heated floors](https://images.trvl-media.com/lodging/79000000/78490000/78489700/78489615/w4934h3289x3y2-c872b683.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stayo Southbank London City Centre - Kitchen - Washing machine - Free Wi-Fi - Microwave 8.8 Excellent 29 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=78489615&PinnedHotelID=78489615&HadPinnedHotel=true®ionId=-1&adults=2) ![City Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/97000000/96420000/96419000/96418941/8cfa9f04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Old Kent Road YourApartment Southwark - 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Available in the apartment: Free WiFi - Available in some public areas: WiFi (surcharge); wired internet (surcharge) ### Parking and transport - No on-site parking available ### Family friendly - Free cot - Highchair ### Kitchen - Coffee grinder - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Microwave - Oven - Paper towels - Toaster ### Dining - Dining table ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Flat-screen TV ### Outdoor areas - Balcony/patio ### Laundry - Laundry detergent - Washing machine ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Housekeeping on request - Iron/ironing board ### Location highlights - Connected to a shopping centre - In a historical district - In the city centre - Near a metro station - Near a train station ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 9 units - Housekeeping (on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Information provided by the property may be translated using automated translation tools ### Access methods Lockbox, private entrance ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 250 per accommodation, per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and high chair This property accepts credit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties ### Property is also known as LCS Southbank Apartments London LCS Southbank London LCS Southbank Stayo Waterloo London Stayo Waterloo Apartment LCS Southbank Apartments Stayo Waterloo Apartment London ## Frequently asked questions ### Is Stayo Waterloo pet-friendly? ### How much is parking at Stayo Waterloo? ### What time is check-in at Stayo Waterloo? ### What time is check-out at Stayo Waterloo? ### Where is Stayo Waterloo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Stayo Waterloo Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 71 8 - Good 43 6 - Okay 9 4 - Poor 4 2 - Terrible 9 ## Reviews ### 8/10 Good #### Ho 29 Apr 2025 Liked: Property conditions & facilities, communication Excellent location ##### Ho Stayed 2 nights in Apr 2025 ### 8/10 Good #### Eric 25 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Second time we stayed here: first time it was very new and spotless, by now you can see it has been used but still very nice! Very close to Waterloo station with lots of public transport options and walking distance to lots of London city center attractions. ##### Eric Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ken 19 May 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great private location right by Waterloo Station to give you instant access to the Tube and regional trains. Full kitchen and laundry amenities were incredibly useful. I would rent again and have recommended to colleagues and family. ##### Ken Stayed 9 nights in May 2024 ### 10/10 Excellent #### Tanya 23 Sept 2024 Liked: Room comfort, communication #### Fab stay. Will return Came from Cornwall for a birthday trip away. Amazing apartment. Central location. Needs a little paint touch up here and there but overall we thoroughly enjoyed our stay. Will defo return ##### Tanya Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Joanne 6 Dec 2024 Liked: Cleanliness, room comfort, communication #### Great apartment Excellent apartment very spacious with everything you could need. Bonus of balcony with fantastic views. Minute walk to Waterloo station. Only reason not given 5 stars is that sofa bed was not good for sleeping and we needed this for amount of guests. Overall would totally reccomend ##### Joanne Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Stewart 1 Oct 2023 Liked: Cleanliness, room comfort, communication #### Clean and comfortable The apartment was very comfortable, well fernished and clean. The building felt very secure. ##### Stewart Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Rudolf 6 Aug 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Great appartement with a great view. Enough space for 5 people. Big bedrooms, two toilets two shower. ##### Rudolf Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Ravee 8 Jun 2024 Liked: Cleanliness, room comfort, communication #### Great location comfortable It was a great location near the Waterloo train station. We are two families. Comfortable with full kitchen and living room. It is in the middle of the city. The place was a bit warm so we opened the windows so it was a bit noisy. ##### Ravee Stayed 2 nights in May 2024 ### 8/10 Good #### Mary 31 May 2024 Liked: Cleanliness, communication #### Convenient London Apartment Apartment is in a convenient location mext to Waterloo station. It wasnt really big enough for 5 of us and the fold out couch was unsuitable to sleep on. Luckily the couch worked. Overall clean, easy to get to and great location. ##### Mary Stayed 3 nights in May 2024 ### 10/10 Excellent #### Eric 11 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice, modern appartement. Please note it has no AC and lots of windows so on the hottest day of the year we experienced it was very warm (fans were provided fortunately). But normally it should be fine. Will definitely book another time: we got very good value for money. ##### Eric Stayed 2 nights in Sep 2023 ### 8/10 Good #### Kevin 9 Oct 2023 Liked: Cleanliness, room comfort, communication #### Good location, bigger than expected. The apartment was perfect for the 3 of us staying. I hadn't realised that the biggest bedroom also had an en-suite so that was a nice bonus. The only - very slight - downside was the lack of air conditioning. We visited during an unseasonably warm spell in October 2023 so it was a bit too hot at night but I would still stay again despite this. Oh, and the TV channels didn't work very well so we couldn't watch the rugby as we were getting ready to go out. That was the only time we tried the TV though. Would recommend. ##### Kevin Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Jayjuana 27 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities Very nice property and close to train station ##### Jayjuana Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Fernando 26 Nov 2024 Liked: Cleanliness, property conditions & facilities, communication Very close to the Waterloo station ##### Fernando Stayed 2 nights in Nov 2024 ### 8/10 Good #### Kim 26 Jun 2024 Liked: Cleanliness, property conditions & facilities, communication Was good. Easy access to city ##### Kim Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Emma 5 Jun 2023 Liked: Cleanliness, room comfort, communication #### excellent excellent location, great customer service and i would highly recommend ##### Emma Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Subhrendu 19 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location, well appointed apartment Great location, literally next to Waterloo station. Lots of good value restaurants within short walking distance. Apartment was quiet, being on the third floor. Well maintained, all mod cons. Will suit in particular couple/small family wishing to stay in central London location. The lack of on-location service facility and need to pre-book a check-in time was a bit restrictive. ##### Subhrendu Stayed 1 night in Mar 2018 ### 8/10 Good #### Andrew 4 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication We were very happy with this property and I would have given 5 stars for everything except that there was no shelf space in the bathroom. Even a stool under the sink would have allowed me to place my toiletries on a surface rather than the floor. Overall, an excellent stay. ##### Andrew ### 6/10 Okay #### Christian 11 Nov 2024 Liked: Communication Disliked: Cleanliness #### Mold Had som issues with mold during our stay. The bathroom was had mold, but the owner did not do a refund because i reported it at check-out. ##### Christian Stayed 2 nights in Oct 2024 ### 2/10 Terrible #### Dominic 16 Sept 2024 Disliked: Cleanliness, amenities, communication I wouldn’t recommend this place for a dog!!! They broke inside the apartment I was living in and stole all my money and left everything else!!! Tried to call the owner and he said that he can’t do anything about it the crazy part is the person who broke in it had a key to the place ##### Dominic Stayed 3 nights in Sep 2024 ### 6/10 Okay #### Irene 11 Aug 2024 Liked: Communication Disliked: Cleanliness #### Avoid Apartment 2 One of the large floor to ceiling windows was smashed and when I called I was told they knew about it and it was ok and it was safe. It was anything but safe as you could feel the broken glass from the outside. I also got a bit of glass in my foot. I then noticed a window in the kitchen was also broken. The blind in the bedroom fell down on the first night and hit my daughter in the head. The floors were very dirty and dusty needed a good wash. There was a dirty hanky u see the unit in the living room when we arrived and there was dust on the floors and crumbs on the sofa. Very disappointing and not what I was expecting to be going to. Should have added they tried to cover up the broken window in the kitchen by having the blind right down but this was also broke as it would not pull up. The fan in the bathroom didn’t work either. ![](https://a.travel-assets.com/ugc/hotel-reviews/9F281BA52603F560F27A234DEF3A55BE42A079D71722889030132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F62DDF36396565FC017D720B0EA00BA57E3E41F51722889027959.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9F281BA52603F560F27A234DEF3A55BE42A079D71723200090703.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F62DDF36396565FC017D720B0EA00BA57E3E41F51723200087410.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Irene Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Richard 2 Dec 2024 Disliked: Cleanliness, communication The property much more confidential information than Expedia by far and was intrusive. A day before check-in while I was still in tne US, I filled out a form to get info on getting key to property. There is no LIVE person to address or answer questions. After filling out the form requiring personal financial information (linked to some company in California), I received another form to fill out just hours before check-in while arriving. This was quite stressful. This required enrollment in a company called Link, which then send you spam emails for other offers. Then just right before check in I received an email with info for the key. This company presents multiple layers of information requests open to identity theft. Then the place had an online youtube video on how to find the entrance to the initial gate (and one of three passcodes before actually getting the key to enter). This tells you how non-obvious the entry was. Then the couches, the floors, dining room seats, hallway carpet are completely covered in disgusting stains. I rented for a week and had not support - I ended up buying my own toilet paper when we ran out. The place itself was spacious and had a great kitchen on the plus side and, once we found the place it was convenient and close to the Waterloo train station. I would not rent from them again, mainly because of the poor communication and anxiety of having no prompt support. ##### Richard Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Claudia 25 Dec 2024 Liked: Room comfort, communication #### Excelente Todo perfecto y súper organizado. Las instrucciones para el check in súper claras. La ubicación inmejorable con metro, súpermercados y todo a 2 pasos. El depto muy amplio, súper limpio y excelentemente equipado. Lo recomiendo 100% ##### Claudia Stayed 2 nights in Dec 2024 ### 8/10 Good #### Markus 7 Oct 2024 Liked: Cleanliness, property conditions & facilities, communication Daugt schon ##### Markus Stayed 2 nights in Oct 2024 ### 8/10 Good #### Jason James 27 Sept 2021 Liked: Cleanliness, communication #### Great location, not so comfortable. Apartment was conveniently located right beside Waterloo station and only 3 stops to Piccadilly. We stayed in apartment number 8 and the apartment itself was very spacious. Unfortunately, the apartment was extremely warm and stuffy as we were only able to open the doors to the balcony on one side as there are no openable windows in the kitchen/dining/sitting room (not a lot can be done). The sofas in the living room need to be replaced as they were filthy dirty which is a pity as the rest of the apartment was immaculate, including both bathrooms. The bedding left a lot to be desired and could do with being replaced as the micro fiber duvets and pillows are extremely uncomfortable. Given the price we paid for the apartment we expected to have a better nights sleep as we had to leave the doors open for air (even with the fan on that was provided) and the bedding made for a very uncomfortable nights sleep. (feedback from both bedrooms as we were a party of 4) All in all we would return if the above mentioned suggestions/issues were rectified. ##### Jason James Stayed 5 nights in Sep 2021 ### 10/10 Excellent #### Gary 20 Sept 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent Location and very clean and tidy. 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