Ratings based on 2,041 Verified Reviews

4.4 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
3 out of 5
Recommended
for Everyone
by a verified traveller

Posted 24-Sep-2018
Only 50% of the lifts worked causing queues Aircon in room temperamental. Far too cold and then slow to heat up
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 24-Sep-2018
Lovely hotel. Perfect for early flights out of Gatwick.
5 out of 5
by a verified traveller

Posted 23-Sep-2018
No problems. Great room and beds. Easy check-in.
5 out of 5
Recommended
for Everyone
by a verified traveller from Wiltshire, UK.

Very convenient for departures.

Posted 23-Sep-2018
Great room with a little extra bed for our son which was as comfortable as ours. A big squishy bed and excellent pillows. Also no noise whatsoever and blackout curtains. Took the stress out of travelling to the airport for an early flight with a 6 month old as we were able to stay here the night before and we were at security in less than a 5 min walk. I’d definitely stay again.
5 out of 5
Recommended
for Everyone
by a verified traveller from perth wa Australia

Great location for early leave in the morning

Posted 23-Sep-2018
Pros: As stated
Cons: 2 lifts weren't working
Location: As stated
Convenient, clean, comfortable, helpful staff - all good thanks
5 out of 5
Recommended
for Everyone
by a verified traveller from Melbourne

Truly enjoyable experience.

Posted 21-Sep-2018
So close to Gatwick Airport and such a great place after a long haul flight. We were pleasantly surprised to be upgraded to the supreme deluxe suites and had the best nights sleep. A big thank you to the staff at the Sofitel for there thoughtfulness, presentation and kindness. Highly recommended.
4 out of 5
by a verified traveller

Posted 21-Sep-2018
Very convenient location. Pleasant staff, well appointed room.
5 out of 5
Recommended
for Everyone
by a verified traveller from england

Sofitel Gatwick

Posted 20-Sep-2018
Very good been there 3 times .we always have a nice sleep the bed are so comfortable
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 20-Sep-2018
5 out of 5
by a verified traveller

Posted 20-Sep-2018
Close to gates. Accesible for seniors and elderly.