Ratings based on 1,549 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Best hotel to stay at Gatwick Airport

Posted 28-Aug-2015
I was only using the hotel for a night before a flight the next day but the staff were very friendly and the room was as good as you could hope for.
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean, comfortable, convenient!

Posted 21-Aug-2015
Pros: Staff were friendly and helpful. The room were clean and quiet. Hotel restaurants were very good.
Great spot to catch a flight from Gatwick. The hotel has an easy shuttle connection to the other airport terminal. It is remarkable quiet for a hotel that is connected to an airport terminal.
5 out of 5
Recommended
for Everyone
by A verified traveller

Handig voor bezoek aan Londen met de vele treinen.

Posted 18-Aug-2015
Pros: Kamers.
Cons: Goedkoper ontbijt.
Location: winkels 24/7 bij de luchthaven.
Top-hotel. Handig voor bezoek aan Londen met de vele treinen. Vaak is een metrokaart in Londen niet nodig. A.C. werkt prima en is goed regelbaar.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Perfect for an early flight

Posted 16-Aug-2015
Ideal location with a covered walkway to the airport terminal.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bermuda

Sofitel is an excellent hotel

Posted 16-Aug-2015
Pros: The hotel is beautiful, and very attractive. Rooms are spacious and very comfortable. Staff are polite, and very helpful.
Cons: Nothing
Location: The airport is close by,
I enjoyed staying at Sofitel Hotel. It is so close to British Airways departure lounge. There are a choice of restaurants. I ate at the Chinese restaurant. The service was top notch and the food was delicious. The hotel staff are very friendly and helpful. The foyer, and the hotel itself are very attractive. The rooms are huge and very comfortable. A very great place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Airport stay between flights

Posted 15-Aug-2015
Pros: Location
The most comfortable hotel beds at gatwick. Nothing more to report!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice comfortable hotel located within terminal

Posted 13-Aug-2015
Pros: Location. Also it was comfortable. Rooms had everything needed for a pleasant stay.
We stayed here for 1 night before an early flight. Hotel was well placed within the terminal. Room was clean and comfortable. We ate in the oriental restaurant. This was very nice
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Aug-2015
Airport stop night before flight. Nothing more than that. It was a perfect hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from redhill

Very convenient, friendly, comfortable, good food!

Posted 07-Aug-2015
Pros: Brasserie, comfy bed, closeness to North Terminal, good wine and good view from my room.
Location: Near North Terminal and Gatwick Airport Station - ideal!
The hotel is a great place to wind down from a busy life prior to departure for a break. The helpfulness and ambience of the hotel enabled me to do this.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Ok airport hotel

Posted 04-Aug-2015
Very friendly welcoming staff and good for an airport hotel. Not quite what I would expect from Sofitel.