Ratings based on 2,069 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Perfect hotel to take an early flight at Gatwick

Posted 30-Mar-2017
Pros: Proximity to Gatwick
Cons: The staff could be friendlier. They are probably so used to dealing with snobbish businessmen that they tend to be too reserved.
Location: Airport to take a plane.
The hotel is so close to Gatwick that you can easily walk from it to your terminal. The hotel itself is exactly what you can expect when choosing Sofitel : very clean, very efficient, zero surprise.
4out of 5
Recommended
for Couples
by A verified traveller

Nice for a knight

Posted 28-Mar-2017
Pros: Comfy & adequate
ok for the knight we stayed, we only stayed fpr one knight so it is not fair to comment as we just slept there,
4out of 5
Recommended
for Everyone
by A verified traveller from GB

Excellent stopover location at the airport.

Posted 28-Mar-2017
Pros: Location for ease of access to airport.
Very good booking experience both before check-in and after . Given a room upgrade we weren't expecting. Evening meal was good value and enjoyable.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Mar-2017
Totally convenient for both terminals. Good atmosphere and room, great dinner at the Brasserie.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2017
Very convenient to North Terminal. Great choice. Clean and friendly . Nice food.
5out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Great Rest

Posted 24-Mar-2017
Pros: Location and room.
Cons: None
Location: Right next to the Gatwick Express train service to Victoria Station. Lots to do in London!
We stayed at the Sofitel Gatwick one night on our way through London. The location was great - very simple to get in and out of London and to move between terminals at Gatwick. They accomodated early check-in. The staff was very friendly and helpful and the bed hosted a wonderfully-rejuvinating sleep.
4out of 5
Recommended
for Business Travellers
by A verified traveller

convenient overnight stop

Posted 20-Mar-2017
The hotel is functional and has very little character
5out of 5
Recommended
for Everyone
by A verified traveller

Very Lovely Hotel

Posted 14-Mar-2017
Pros: Everything.
Cons: Nothing.
Location: Very near to trains to get to london.
Love this hotel. It is so convenient and very clean and very comfy.
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent check-in member of staff

Posted 13-Mar-2017
Professional and courteous. First class staff member.
2out of 5
by A verified traveller

Disappointing for a sofitel

Posted 10-Mar-2017
Bathroom was nice but bed was not comfortable and sheets were not high quality. Most concerning was the heat in the room. The room was so hot and the a/c did not cool it down. I've stayed at other Sofitel and beds were outstanding. These were what I would expect at a Marriott. The location to the terminal was great but next time will stay at the Premier Inn next door.