Ratings based on 2,025 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from shrewsbury

Posted 13-Jan-2018
Pros: The ease of walking into the terminal building. Great reception staff.
Cons: Fresh milk in fridge and moreteabags etc
We only needed car parking for 3 nights but had to pay for 9 which seems excessive. We couldn’t find a space on the carpark until a kind doorman found one for us.
5 out of 5
Recommended
for Everyone
by A verified traveller from surrey

Great experience

Posted 12-Jan-2018
Pros: Restaraunt and bars. Room with runway view and very comfy bed. Friendly Staff.
Cons: Bathrooms could be modernised.
Location: Great for Gatwick airport, north or south terminal, because the hotel is next to the shuttle train.
From arrival, the check in was efficient. The staff were helpful. The bed very comfortable. The evening meal at La Brasserie was outstanding. Check out was extremely easy. The ambience was terrific for winding down after a very busy few weeks.
4 out of 5
Recommended
for Everyone
by A verified traveller

Just fine

Posted 12-Jan-2018
Nothing to say stupid Expedia requires 50 characters in this blank so they will stop sending me emails about doing a review
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2018
Excellent location and nice hotel. Very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

Perfect

Posted 12-Jan-2018
Perfect for North Terminal just 2 minutes all under cover
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Posted 11-Jan-2018
Stardard of this Gatwick hotel I think has gone downhill slightly.. Noticed, the option of in-room movies is no longer available which is a big pity & in some areas the hotel looks rather dated & tired.
5 out of 5
Recommended
for Everyone
by A verified traveller from Regina

Completely Happy with Hotel

Posted 11-Jan-2018
Incredible location, so amazing to be able to step off your plane after a long flight right into this lovely hotel. Friendly staff, nice rooms and unbeatable location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

A tram to airport

Posted 11-Jan-2018
Fabulous .......................................sigh. Bit more
3 out of 5
Recommended
for Everyone
by A verified traveller from Orange County

Not for Casual Travelers

Posted 10-Jan-2018
Pros: Nice staff, great room, perfect location.
Cons: Add a little shop, or at least vending machines.
Location: Gatwick Airport, you can fly, hang out, drink at the airport bar.
We showed up early, and even though our room was ready they wanted $80 for early check-in. There is no snack shop, vending machine, etc., luckily it is at the airport so you can run into the terminal and pay those exorbitant prices. The breakfast is awesome but over-priced.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great accommodations, nice bed, low noise

Posted 10-Jan-2018
Would highly recommend to anyone, conveniently located and excellent accommodations; great bed= great sleep.