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Overview of Platinum Apartments Next to Warren Street 9987

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Deluxe Duplex, 2 Bedrooms, City View

  • 861 sq ft
  • Studio
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

Apartment, 2 Bedrooms, Non Smoking, Courtyard View

  • Studio
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Overall score and ratings

3.1
Rating 5 - Excellent. 2 out of 11 reviews
5 - Excellent 18%
Rating 4 - Good. 3 out of 11 reviews
4 - Good 27%
Rating 3 - Okay. 3 out of 11 reviews
3 - Okay 27%
Rating 2 - Poor. 0 out of 11 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 11 reviews
1 - Terrible 27%

3.5/5

Cleanliness

3.0/5

Staff & service

4.0/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2019

1/5 Terrible

Travelled with family
Disliked: Staff & service
The apartment we were sent to was not the apartment we booked. Very Angry. We couldn’t stay there because it was up 2 steep flights of stairs then more stairs inside the apartment. One of our party was unwell and couldn’t do the stairs. I especially chose an apartment that was very close to the underground and the apartment we were given was further away. We managed to find a hotel at short notice but we’re very angry and disappointed that they switched apartments on us. We didn’t use the apartment so with our hotel bill as well it cost us double for our stay in London.
Stayed 3 nights in May 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities
So-So for me
The flat itself is really great. We stayed in April with our family of 5 and the heater kept everything warm, but I could see how it could be a hot flat in the summer. The washer was lovely but like most European flats we have stayed in there was no dryer so you air dry everything and that takes a while. I could never find the dishwasher so I washed all the dishes by hand. The flat is located on the 6th floor but the elevator only goes up to the 5th floor. It was fine, but just make note if you have a hard time doing stairs. I give this flat a neutral rating because one morning we came down the stairs and 3 homeless people who look like they had been doing drugs were in the stairwell. It is also right near a hospital so there are sirens all the time. We were a bit stressed because I felt we had to beg to get the information to get into the flat (like we were leaving for the airport when the check information came). I would have liked to have a sheet on the bed there was a fitted sheet and then the comforter. Overall though I would say the flat had good space, easy to get to the grocery store, and the tube.
Stayed 6 nights in Apr 2019

1/5 Terrible

Liked: Cleanliness
Disliked: Staff & service
Very bad experience
Hotel charged 370 pounds extra and I needed to call Hotels.com to sort it out.
Stayed 2 nights in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely apartment
It was nice apartment. The staff replied my email really quickly and I had problem to book the room through this site but, when I called them, they solved the problem really kindly. Location is really lovely. However, heating system turns off after an hour automatically, it was little bit cold to sleep.
Stayed 5 nights in Jan 2019

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