Title: Hyde Park Superior Apartments Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Hyde Park Superior Apartments Apartment with kitchen, steps from Kensington Gardens ![Deluxe Studio, 1 Double Bed with Sofa bed, Non Smoking | In-room dining](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/558abc6f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio, 1 Double Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/e950eabb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/d93fc36f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Studio, Kitchen (sleeps 4) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/7fbd0d21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio, Kitchen (sleeps 3) | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/b1f01393.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Close to Kensington High Street and Hyde Park, Hyde Park Superior Apartments provides amenities such as laundry facilities. Stay connected with free in-room WiFi. 6.4 ## Popular amenities - 24/7 front desk - Laundry - Kitchen - Free WiFi £113 includes taxes & fees 2 Nov - 3 Nov ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=11466092&PinnedHotelID=11466092&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Deluxe Studio, Kitchen (sleeps 3) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/b4e87b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Kitchen (sleeps 3) ### Highlights Heating Kitchen Fridge Dining table Flat-screen TV Separate bedroom Hairdryer Microwave - 248 sq ft - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Superior Studio, Kitchen (sleeps 4) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/2b7da50e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio, Kitchen (sleeps 4) ### Highlights Heating Kitchen Fridge Dining table Flat-screen TV Separate bedroom Hairdryer Microwave - 323 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bed ![Deluxe Duplex, Kitchen | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/2ce723f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Duplex, Kitchen ### Highlights Heating Kitchen Fridge Dining table Flat-screen TV Separate bedroom Hairdryer Microwave - 312 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Deluxe Apartment, 2 Bedrooms, Kitchen (sleeps 5) | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/72515bbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms, Kitchen (sleeps 5) ### Highlights Heating Kitchen Fridge Dining table Flat-screen TV Separate bedroom Hairdryer Microwave - 388 sq ft - 2 bedrooms - Sleeps 5 - 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed ![Deluxe Studio, 1 Double Bed, Non Smoking, Kitchen | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/14578f27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 Double Bed, Non Smoking, Kitchen ### Highlights Heating Kitchen Fridge Dining table Flat-screen TV Separate bedroom Hairdryer Microwave - 161 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Apartment, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/7e3ee3c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom ### Highlights Heating Kitchen Fridge Dining table Flat-screen TV Separate bedroom Hairdryer Microwave - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ![Deluxe Studio, 1 Double Bed with Sofa bed, Non Smoking | 1 bedroom, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466092/1202897a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, 1 Double Bed with Sofa bed, Non Smoking ### Highlights Heating Kitchen Fridge Dining table Flat-screen TV Separate bedroom Hairdryer Microwave - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55210000/55208000/55207977/04ca9931_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott London Heathrow Airport Heathrow Villages - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,015 reviews £116 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/London-Hotels-Hyatt-Place-London-City-East.h60903297.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=49c8ee34-c41d-44a7-8519-9a11e2074c34&top_cur=GBP) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/8000000/7120000/7110800/7110782/73c22adb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton by Hilton London Waterloo London City Centre - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,305 reviews £134 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/London-Hotels-Hampton-By-Hilton-London-Waterloo.h7110782.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=49c8ee34-c41d-44a7-8519-9a11e2074c34&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Hyde-Park-Superior-Apartments.h11466092.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-Hyde-Park-Superior-Apartments.h11466092.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, Hyde Park Superior Apartments is near a metro station. Kensington High Street and Oxford Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Russell Square. Natural History Museum and ZSL London Zoo are not to be missed. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) [View more Apartments in London](https://www.expedia.co.uk/London-Apartments.d178279-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.51185%2C-0.18620&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JpsMf4M3-HAYLg4AtX_-HpNUWfg=) 34 Inverness Terrace, Bayswater, London, England, W2 3JA ### What's nearby - Kensington Gardens - 3 min walk - 0.2 miles - Hyde Park - 13 min walk - 0.7 miles - Kensington High Street - 15 min walk - 0.8 miles - Marble Arch - 4 min drive - 1.2 miles - Oxford Street - 5 min drive - 1.6 miles ### Getting around - Bayswater Underground Station - 2 min walk - London Paddington Station - 15 min walk - London (LCY-London City) - 61 min drive ### Restaurants - ‪MEATliquor - ‬3 min walk - ‪Bella Italia - ‬3 min walk - ‪Starbucks - ‬3 min walk - ‪Taza Kebab House - ‬3 min walk - ‪Blank Street Coffee - ‬3 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Hyde Park Superior Apartments Apartment with kitchen, steps from Kensington Gardens Along with laundry facilities, this smoke-free apartment building has a 24-hour front desk and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as an electric kettle and free tea bags/instant coffee. Housekeeping is available on request. Hyde Park Superior Apartments offers 20 accommodations with a hairdryer and an iron/ironing board. Accommodation at this 3-star apartment has kitchens or kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries. This London apartment provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/920000/914300/914263/7581c413.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Plaza Serviced Apartments London City Centre - Kitchen - Free WiFi - Restaurant - Laundry 8.0 Very good 702 reviews £146 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=914263&PinnedHotelID=914263&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Apartment, 1 Bedroom (Sleeps 3) | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/16000000/15790000/15789900/15789829/fa703091.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Court Suites London City Centre - Kitchen - Free WiFi - Laundry - 24/7 front desk 7.0 Good 620 reviews £108 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=15789829&PinnedHotelID=15789829&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/12000000/11470000/11466100/11466072/44d36d02.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Court Studios London City Centre - 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Air conditioning 8.2 Very good 1,878 reviews £146 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2752030&PinnedHotelID=2752030&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Kitchen - Cookware, dishware, and utensils - Electric kettle - Hob - Kitchenette - Microwave - Oven - Refrigerator - Tea bags/instant coffee - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shower - Towels provided ### Living spaces - Dining table ### Entertainment - Flat-screen TV with satellite channels ### Laundry - Laundry facilities ### Comfort - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - No lift - Smoke-free property ### Services and conveniences - 24-hour front desk - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Iron/ironing board - Luggage storage ### Location highlights - In a historical district - Near a health/beauty spa - Near a hospital - Near a metro station ### Things to do - Casino nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - Fire extinguisher ### General - 2 buildings - 20 units - 4 floors - Bed sheets changed on request - Housekeeping (on request) - Towels (changed on request) ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The check-in location differs from the property location; go to: \[52-56 Inverness Terrace, Bayswater, London, W2 3LB\] Front desk staff will greet guests on arrival at the property If you are planning to arrive after 5:00 AM please contact the property in advance using the information on the booking confirmation Check-in for this property is based at a different location, hyde Park International Hotel 52-56 Inverness Terrace, Bayswater, London, W2 3LB. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: GBP 200.00 per stay We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Hyde Park Superior Apartments Apartment London Hyde Park Superior Apartments Apartment Hyde Park Superior Apartments London Hyde Park Superior Apartments Hyde Park Superior Apartments London, England Hyde Park Superior Apartments London Hyde Park Superior Apartments Apartment Hyde Park Superior Apartments Apartment London ## Frequently asked questions ### Is Hyde Park Superior Apartments pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hyde Park Superior Apartments? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Hyde Park Superior Apartments on 2 Nov 2025 start from £113.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/London-Hotels-Hyde-Park-Superior-Apartments.h11466092.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hyde Park Superior Apartments? > This property doesn't offer parking. ### What time is check-in at Hyde Park Superior Apartments? > Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hyde Park Superior Apartments? > Checkout is at 11 AM. ### Where is Hyde Park Superior Apartments located? > Located in London City Centre, this apartment building is within a 15-minute walk of Kensington Gardens, Hyde Park and Kensington High Street. Kensington Palace and Royal Albert Hall are also within 1 mile (2 km). Bayswater Underground Station is only a 2-minute walk and Queensway Underground Station is 3 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyde Park Superior Apartments Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 65 8 - Good 191 6 - Okay 175 4 - Poor 104 2 - Terrible 69 ### 6.2/10 Cleanliness ### 6.8/10 Staff & service ### 6.4/10 Amenities ### 6.0/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 6/10 Okay #### Alex 21 Apr 2025 Liked: Amenities, communication Disliked: Cleanliness Conveniently located next to Hyde Park and lovely building. ##### Alex Stayed 14 nights in Apr 2025 ### 2/10 Terrible #### Fawaz 27 Jul 2025 Disliked: Cleanliness, property conditions & facilities, communication No elevator With no room service ##### Fawaz Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 30 Aug 2024 Liked: Cleanliness, room comfort, communication #### Great stay for a short period. Great stay, stayed for one night and it was very pleasant and comfortable, great location too. ##### Verified traveller Stayed 1 night in Aug 2024 ### 10/10 Excellent #### cristiana 6 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice apartment, clean, silent and nice ##### cristiana Stayed 1 night in Nov 2024 ### 6/10 Okay #### Nicola 24 Feb 2025 Liked: Cleanliness Accommodation was modern and clean. Kitchen wasn’t adequate to use for much more than breakfast. Not enough utensils, cooking equipment, wine glasses etc. Stairs were a bit dangerous for children or anyone slightly unsteady on feet. The upstairs room had glass wall so no privacy from guest using the downstairs sofa bed. ##### Nicola Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Verified traveller 26 Jun 2023 Liked: Cleanliness, room comfort, communication #### Best stay for money spent 2 adult and 2 children to stay here, we absolutely loved our apartment, felt very homely and comfortable. Have discussed coming back in the future. Didn’t want to come home! ##### Verified traveller Stayed 2 nights in Jun 2023 ### 6/10 Okay #### Arthur E 20 Nov 2023 Liked: Cleanliness, communication Disliked: Property conditions & facilities Nothing unique, convenient location, worn, but what to expect from london at this price? ##### Arthur E Stayed 6 nights in Nov 2023 ### 8/10 Good #### Jenny 24 Dec 2024 Liked: Property conditions & facilities, communication A very good location with lots of supermarkets, restaurants and 2 train stations within 5 mins walk. We got a lovely loft room with kitchenette. It was warm and cosy. Toilet is big. A few areas ro be improved: The soundproofing needs to be better. We could hear upstairs walking. Some of the towels given were stained and old. The toilet seat had some unremovable stains. The stairs to the loft is steep and narrow, have to be very careful. Overall it was a very nice stay and i would recommend it. ##### Jenny Stayed 6 nights in Dec 2024 ### 8/10 Good #### Peter 1 Apr 2023 Liked: Cleanliness, room comfort #### Quite a nice place! Having read the reviews before arriving I was a bit apprehensive, however I was pleasently suprised! It wasn't The Ritz, but clean and had the facilities expected. Having stayed in many hotels & apartments in London, this wasn't the worst I've stayed in, but not the best, however pleasent enough! ##### Peter Stayed 2 nights in Mar 2023 ### 8/10 Good #### Natalya 11 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Good property, but very noisy area. Too many young people staying - very nosy till late hours ##### Natalya Stayed 1 night in Jul 2023 ### 10/10 Excellent #### P 26 Oct 2023 Liked: Cleanliness, room comfort, communication #### A nice place to stay near Hyde Park I stay at Hyde Park Superior most weeks when I'm in London for work. The staff are always pleasent & welcoming. The apartments are nice, some better than others as they are being updated. The communial areas have recently been decorated, the carpet needs changing as there a few stains but other than that. Reception is in a different building a few doors down but they have a whatsapp chat service which works well and the reception team are very attentive. For the price and location it's good for Hyde Park ##### P Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Tim 15 Aug 2022 Disliked: Communication #### Good Location, Over priced and Poor Communication This was an OK stay, large room but over priced for what it offered. Great location but check-in process was not communicated well at booking and arrival/departure (note you need to go to No 55 first). It was a very hot apartment with no ability to open a window. We wont stay again. ##### Tim Stayed 1 night in Aug 2022 ### 2/10 Terrible #### Rodrigo 21 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Pretentious, rude, and zero hospitality – a complete circus Without exaggeration, this was the worst hotel experience we've ever had. I was traveling with my wife, who is 5 months pregnant, and my 80-year-old father. Despite this, they gave us a room on the fourth floor of a building with no elevator. When I asked to change rooms, the only "solution" they offered was an “upgrade” to the same type of room, but at double the price — as if they were doing us a favor. Let’s be clear: no one is demanding that the hotel have an elevator. What’s unacceptable is that they treat the lack of one as the customer’s problem. The receptionist literally said, “Since we don’t mention an elevator on the website, you should assume there isn’t one — it’s all clear.” That is, apparently, their idea of transparency and service. We then asked for something incredibly simple: to leave our heaviest suitcases on the ground floor for a few hours so that my pregnant wife and elderly father wouldn’t have to carry them up. The response? A blunt no, delivered with a rude, arrogant attitude. They actually had the nerve to say: “If you can’t carry heavy luggage, you shouldn’t travel with heavy luggage.” No empathy, no professionalism, no basic human decency. In the end, I had to carry every suitcase up myself, without help, without a single apology, and without even the faintest trace of kindness or understanding from the staff. And to make matters worse, it’s been over 20 days since checkout and they ##### Rodrigo Stayed 1 night in Jun 2025 ### 6/10 Okay #### Donna 18 Oct 2023 Liked: Cleanliness Disliked: Room comfort, communication #### Ok but won’t visit there again A small but clean apartment in the basement but all of the furnishings and fittings seemed cheap - the main bed was uncomfortable and far too close to the wall on one side and the fold out sofa was difficult to use and seemingly broken. The table and chairs were wobbly and just overall everything was done on the cheap. No hotel lift was a bind and no concierge or reception in the building made it feel less secure than I would have liked. The location was good for food and transport but overall the facilities were underwhelming. ##### Donna Stayed 2 nights in Oct 2023 ### 6/10 Okay #### Neha 1 Jun 2023 Reception area looked very unwelcoming, the furnitures were all old and tired and even have tears and wears. Needs a little revamp of furnitures. Receptionist seemed OK. The apartment itself was quite old. The curtains were very old and dusty and it didn't even cover the whole window. The couch bed was old too. Needs a revamp for such an area and price the apartments needs alittle upgrade. Basically nothing was like the pictures must update on the system for more realistic pictures. But would defo stay just needs a little touch up. Thank you ##### Neha Stayed 1 night in May 2023 ### 2/10 Terrible #### Royce 27 May 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication 1\. No lift, I had to lift up 2 heavy luggage to 2/F with high headroom! 2. Poor Toilet: so tiny that I could hardly turn around or wear clothes inside ; the exhaust fan was revolving but had no effect on exacting air inside toilet, moisture and odour existed overnight!!! 3. Terrace 34 just had 1 unguarded front gate, when I go down to basement for laundry works at 2:00am, three young guys were sitting at the common corridor of 2/F, staring at me when I walked through, and I had no idea whether they are residents or not! from above, original I will stay for 4 nights, but after 1 night, I decided to check out and move to another apartment nearby, on the next day morning. ##### Royce Stayed 4 nights in May 2024 ### 2/10 Terrible #### ANNA 30 Aug 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication The photos of this property were likely accurate maybe 20 years ago. Everything is old, and falling apart. The unit smelled of smoke and mold. The cracks in the walls and dirt/mold in the corners of everywhere you look are unsightly. This place is in desperate need of a renovation. We let the front desk know (the 'front desk' is about a block down from this unit), regarding the issues, and we were offered a one night refund if we decided to leave. Unfortunately, it's difficult to find availability last minute in the summer in London so we had decided to stay. Do yourself a favour and stay away from this place! It's disgusting. There is a Radisson Blu not far from here that we would have chosen to move to instead (but it was sold out). ##### ANNA Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Jessica 29 Jun 2025 ##### Jessica Stayed 1 night in Jun 2025 ### 8/10 Good #### ALEXANDRE 23 Apr 2025 Liked: Cleanliness, room comfort, communication O apartamento tem camas confortáveis e bom espaço. A equipe de recepção é muito gentil. Muito bem localizado. Muito perto de estações de metrô e ônibus. O bairro tem restaurantes e mercado perto. A água quente do chuveiro acaba se mais de duas pessoas tomarem banho em sequência. Mas e só dar um intervalo entre um e outro que dá tudo certo. Não tem elevador. ##### ALEXANDRE Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Kuan Loong 4 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Friendly staffs ##### Kuan Loong Stayed 1 night in Dec 2024 ### 6/10 Okay #### Concepcion 26 Dec 2024 Liked: Amenities, communication La limpieza es bastante justa. La localización lo mejor ##### Concepcion Stayed 2 nights in Dec 2024 ### 8/10 Good #### Kuan Loong 25 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication The staffs were freindly, but the dryer at my block wasn't function, so we have to transfer our clothes (washed) to another block for drying. ##### Kuan Loong Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Edward 29 Sept 2024 Liked: Communication ##### Edward Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Ravi 8 Sept 2024 Liked: Amenities Disliked: Cleanliness, property conditions & facilities, communication Expensive for what we got. Average property, exorbitant price, not clean, poor communication, and a bit convoluted in terms of check in/check out. If about £30 quid less per night and clean, Id be leavj g around a 4\* review. ##### Ravi Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Yonghyun 29 Aug 2024 Liked: Cleanliness, room comfort, communication ##### Yonghyun Stayed 4 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Radisson RED Hotel London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-RED-Hotel-London-Heathrow.h46218383.Hotel-Information) > > [Hilton London Wembley](https://www.expedia.co.uk/London-Hotels-Hilton-London-Wembley.h4921092.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Harbour Hotel Richmond](https://www.expedia.co.uk/London-Hotels-Richmond-Harbour-Hotel-Spa.h10269.Hotel-Information) > > [Hilton London Angel Islington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Angel-Islington.h436270.Hotel-Information) > > [DoubleTree by Hilton London - Docklands Riverside](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Docklands-Riverside.h2456.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [Novotel London Canary Wharf Hotel](https://www.expedia.co.uk/London-Hotels-Novotel-London-Canary-Wharf-Hotel.h16181347.Hotel-Information) > > [Holiday Inn Express London - Greenwich by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Greenwich.h519817.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [London Marriott Hotel Regents Park](https://www.expedia.co.uk/London-Hotels-London-Marriott-Hotel-Regents-Park.h4481.Hotel-Information) > > [Park Plaza London Park Royal](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Park-Royal.h15118023.Hotel-Information) > > [Holiday Inn Express London Heathrow T4 by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-Express-London-Heathrow-T4.h22336089.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Chelsea Harbour Hotel and Spa](https://www.expedia.co.uk/London-Hotels-The-Chelsea-Harbour-Hotel.h16413.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [The Stratford, Autograph Collection](https://www.expedia.co.uk/London-Hotels-The-Stratford-Hotel-London.h31325464.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Blu Hotel, London Canary Wharf East](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-New-Providence-Wharf-Hotel.h1658062.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [The Gantry London, Curio Collection by Hilton](https://www.expedia.co.uk/London-Hotels-Curio-Collection-By-Hilton-London.h48879811.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Aloft London Excel](https://www.expedia.co.uk/London-Hotels-Aloft-London-Excel.h4292527.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [MOXY London Stratford](https://www.expedia.co.uk/London-Hotels-MOXY-London-Stratford.h19544649.Hotel-Information) > > [Hilton London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Hilton-London-Canary-Wharf.h1457899.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information)