Holiday Inn London - Whitechapel, an IHG Hotel

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Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Holiday Inn London - Whitechapel, an IHG Hotel

Holiday Inn London - Whitechapel, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
5 Cavell Street, London, England, E1 2BP

Explore the area

  • Popular LocationTower of London6 min drive
  • Popular LocationAlexandra Palace38 min drive
  • AirportLondon (LHR-Heathrow)60 min drive
  • Popular LocationWembley Stadium67 min drive

Choose dates to view prices

About this area

London

Holiday Inn London - Whitechapel, an IHG Hotel is located in Tower Hamlets, a neighbourhood in London, and is near the airport and near a metro station. HMS Belfast and Museum of London are cultural highlights, and travellers looking to shop may want to visit Liverpool Street and Oxford Street. Looking to enjoy an event or a game? See what's going on at Queen Elizabeth Olympic Park, or consider O2 Forum Kentish Town for a night out. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Shadwell DLR Station is 5 minutes on foot and Whitechapel Underground Station is 9 minutes.

What's nearby

  • Tower of London - 6 min drive
  • Tower Bridge - 7 min drive
  • London Bridge - 11 min drive
  • Alexandra Palace - 38 min drive
  • Wembley Stadium - 67 min drive

Getting around

  • Shadwell Station - 5 min walk
  • Shadwell DLR Station - 5 min walk
  • Heathrow Airport (LHR) - 60 min drive

Restaurants

  • George Tavern - 4 min walk
  • Fried & Grilled - 5 min walk
  • Lahore Kebabhouse - 5 min walk
  • Costa - 6 min walk
  • Madina Grill - 6 min walk

About this property

Holiday Inn London - Whitechapel, an IHG Hotel

4-star London hotel in Tower Hamlets, near Liverpool Street
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. All 140 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include coffee makers and electric kettles. Housekeeping is available on request.
Holiday Inn London - Whitechapel, an IHG Hotel offers 140 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: GBP 12.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee

Things to do

  • Fitness centre

Family friendly

  • Children's games
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (850 square feet of space)
  • Coworking spaces
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Restaurants on site

  • 5 Cavell Street Kitchen
  • 5 Cavell Street Kitchen

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 12.00 per person (approximately)
  • Nearby parking fee: GBP 3.5
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Commercial
Holiday Inn Commercial Hotel
Holiday Inn Commercial Hotel London Road
Holiday Inn London Whitechapel Hotel
Holiday Inn London Road
London Road Holiday Inn
Holiday Inn London - Commercial Road England
Holiday Inn Whitechapel Hotel
Holiday Inn London Whitechapel
Holiday Inn Whitechapel
London Whitechapel, An Ihg
Holiday Inn London Whitechapel
Holiday Inn London Whitechapel an IHG Hotel
Holiday Inn London - Whitechapel, an IHG Hotel Hotel
Holiday Inn London - Whitechapel, an IHG Hotel London
Holiday Inn London - Whitechapel, an IHG Hotel Hotel London

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 439 out of 987 reviews
5 - Excellent 44%
Rating 4 - Good. 440 out of 987 reviews
4 - Good 45%
Rating 3 - Okay. 83 out of 987 reviews
3 - Okay 8%
Rating 2 - Poor. 17 out of 987 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 987 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Liked: Staff & service
Not the safest area of town.
Stayed 1 night in Mar 2022

2/5 Poor

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Handy location, albeit in a gritty area. Three issues with the room: useless aircon, hot sweaty night and no window to open; TV could not be coaxed into showing anything, and no instructions on hand; and nothing but a heavy duvet on the bed, no sheet or blanket - choice was be too hot or too cold. For the price, this should have been a first-world experience. Credit to the front desk for offering a free breakfast when I gave them this feedback directly, shame I couldn't stay for it.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Friends trip. Lady on the front desk was brilliant, friendly and so helpful. Thank you. Comfortable beds, spacious room and clean All round goid stay.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good!
Stayed 2 nights in Feb 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My regular spot - excellent place to stay
Large room with all required amenities. Hotel located in a good spot close to tube and DLR.
Stayed 1 night in Feb 2022