Title: Beckenham High Street Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Beckenham High Street Guesthouse in Beckenham ## Photo gallery for Beckenham High Street ![Interior - Beckenham High Street (Beckenham)](https://images.trvl-media.com/lodging/47000000/46330000/46320100/46320085/6c8512da.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Single Room | Private kitchenette | Microwave, electric kettle, toaster - Beckenham High Street (Beckenham)](https://images.trvl-media.com/lodging/47000000/46330000/46320100/46320085/7f31039a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room | Iron/ironing board, free WiFi, bed sheets - Beckenham High Street (Beckenham)](https://images.trvl-media.com/lodging/47000000/46330000/46320100/46320085/0ed113fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Beckenham High Street (Beckenham)](https://images.trvl-media.com/lodging/47000000/46330000/46320100/46320085/525e2802.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Beckenham High Street (Beckenham)](https://images.trvl-media.com/lodging/47000000/46330000/46320100/46320085/3771114a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Beckenham High Street provides everything that you need. Guests can connect to free in-room WiFi. ## Reviews 6.4 ## Popular amenities - Kitchen - Free WiFi £70 includes taxes & fees 17 Dec - 18 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=46320085&PinnedHotelID=46320085&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Double Room ![Standard Double Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46330000/46320100/46320085/65e989a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Heating Kitchenette Flat-screen TV Washer/dryer Private bathroom Hairdryer Microwave Electric kettle - Sleeps 2 - 1 Double Bed ### View all photos for Standard Single Room ![Standard Single Room | Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/47000000/46330000/46320100/46320085/165ee4a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Heating Kitchenette Flat-screen TV Washer/dryer Private bathroom Hairdryer Microwave Electric kettle - Sleeps 1 - 1 Single Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/73000000/72990000/72986400/72986362/2779030c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Spark by Hilton London Romford Romford - Free WiFi - Air conditioning - Breakfast available - Business services 7.4 Good 175 reviews £59 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/London-Hotels-Spark-By-Hilton-London-Romford.h72986362.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=04cb6098-5fd7-439f-8767-0d13906087f1&top_cur=GBP) Ad ![Indoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4930000/4922200/4922121/w4000h2662x0y0-cd698e82_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bvlgari Hotel London London City Centre - Pool - Spa - Pet-friendly - Free WiFi 9.6 Exceptional 169 reviews £826 includes taxes & fees 4 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-BECKENHAM-HIGH-STREET.h46320085.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-BECKENHAM-HIGH-STREET.h46320085.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.40835%2C-0.02552&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xsw2GjYwhraLVh-5Sqx55RLREm4=) 80 HIGH STREET, Beckenham, England, BR3 1AY #### What's nearby - St George's Parish Church \- 1 min walk \- 0.1 miles - Kelsey Park \- 3 min walk \- 0.2 miles - Beckenham Place Park \- 13 min walk \- 0.7 miles - South Norwood Country Park \- 7 min drive \- 1.7 miles - O2 Arena \- 31 min drive \- 8.3 miles #### Getting around - Beckenham Junction Tram Station - 4 min walk - Beckenham Junction Station - 5 min walk - London (LCY-London City) - 52 min drive #### Restaurants - ‪Caffè Nero - ‬3 min walk - ‪GAIL's Bakery - ‬1 min walk - ‪ASK Italian - ‬1 min walk - ‪Bato Coffee Co - ‬3 min walk - ‪Rendezvous Caffe - ‬1 min walk ## About this property ### Beckenham High Street Guest house located in Copers Cope Beckenham High Street provides everything that you need. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Smoke-free property Room features All guest rooms at Beckenham High Street include amenities, such as free WiFi. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with showers and free toiletries - Flat-screen TVs with digital channels - Kitchenettes, microwaves and toasters ## Similar properties ![Deluxe Double Room, 1 Double Bed, Bathtub | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/26000000/25110000/25103300/25103224/b85ccbcc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avis Hotel Bromley Plaistow and Sundridge - Parking included - Free WiFi - Restaurant - Breakfast available 7.8 Good 119 reviews £63 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=25103224&PinnedHotelID=25103224&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/11000000/10420000/10413900/10413819/73cfbc0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crystal Lodge Hotel Bensham Manor - Parking included - Free WiFi - Parking available - Laundry 5.6 204 reviews £57 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=10413819&PinnedHotelID=10413819&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114770000/114768700/114768667/c176419a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beckenham Park Hotel Copers Cope - Breakfast included - Parking included - Free WiFi - 24/7 front desk 8.0 Very good 19 reviews £75 includes taxes & fees 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=114768667&PinnedHotelID=114768667&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Studio | Desk, laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2320000/2319000/2318953/03a112aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flexistay Tulsi Aparthotel Fairfield - Kitchen - Dryer - Free WiFi - Housekeeping 7.2 Good 164 reviews £52 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=2318953&PinnedHotelID=2318953&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Exterior detail](https://images.trvl-media.com/lodging/110000000/109340000/109334400/109334342/aee45ecf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy London Apartment Retreat South Norwood - Kitchen - Parking included - Free WiFi - Microwave £76 includes taxes & fees 1 Jan - 2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=109334342&PinnedHotelID=109334342&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room | Free minibar items, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/28000000/27350000/27341500/27341415/885418e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Love & Peace Cray Valley East - Parking included - Free WiFi - Breakfast available - Laundry 8.2 Very good 88 reviews £60 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=27341415&PinnedHotelID=27341415&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22210000/22201000/22200932/46d51ced.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### easyHotel London Croydon Fairfield - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 6.2 1,003 reviews £38 includes taxes & fees 16 Jan - 17 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=22200932&PinnedHotelID=22200932&HadPinnedHotel=true®ionId=-1&adults=2) ![6 Beds Mixed Dormitory | Shared kitchen facilities | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/108000000/107440000/107439100/107439014/1f67ac30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EBS London Stay Lewisham - Parking included - Free WiFi - Air conditioning - Housekeeping 7.8 Good 9 reviews £55 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=107439014&PinnedHotelID=107439014&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/90000000/89070000/89068200/89068136/9b0e9c96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cosy Room in a quiet and a peaceful neighbourhood. Lewisham - Parking available 6.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=89068136&PinnedHotelID=89068136&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/118000000/117520000/117515800/117515711/a7c4416a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excel Apartments Ltd Plaistow and Sundridge 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=117515711&PinnedHotelID=117515711&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Family friendly - In-room kitchenette - In-room microwave - In-room washing machine/dryer ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Electric kettle - Kitchenette - Microwave - Tea bags/instant coffee - Toaster ### More - Heating - Iron/ironing board - Washer/dryer ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Beckenham High Beckenham BECKENHAM HIGH STREET Beckenham BECKENHAM HIGH STREET Guesthouse BECKENHAM HIGH STREET Guesthouse Beckenham ## Frequently asked questions ### Is Beckenham High Street pet-friendly? ### How much does it cost to stay at Beckenham High Street? ### How much is parking at Beckenham High Street? ### What time is check-in at Beckenham High Street? ### What time is check-out at Beckenham High Street? ### Where is Beckenham High Street located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Beckenham High Street Reviews ## Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 14 8 - Good 9 6 - Okay 8 4 - Poor 8 2 - Terrible 11 ### 7.0/10 Cleanliness ### 7.0/10 Staff & service ### 6.8/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ## Reviews ### 8/10 Good #### Daniel 5 Oct 2024 Liked: Cleanliness, amenities Location good for work ##### Daniel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Chris 20 Sept 2024 Liked: Amenities, property conditions & facilities Property was located in centre of Beckenham. Perfect location, great instructions from TLK WELL DONE! ##### Chris Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Polly 5 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities check in process and communication was good. The bathroom clean and newly painted / refurbed. Clean bedsheets. The bedroom (room 103) however has filthy walls everywhere and stained carpet - it was clear that the walls, blind, carpet etc has not been adequately cleaned or re-painted for a long time.The room is good value but feels unhygienic for renting out. Thanks ##### Polly Stayed 1 night in Jun 2025 ### 8/10 Good #### Kieran 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Cheap and cheerful Fine for the price paid. Remote check in instructions were easy to follow, though the lock box in which to drop keys at check out was wide open. The code I was given to access the laundry room didn’t work. And bed/mattress was uncomfortable. Having said that it was very clean, nice to have a fridge and a microwave. And the price made it quite acceptable. ##### Kieran Stayed 1 night in Oct 2024 ### 6/10 Okay #### Adrian 3 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Rusty microwave, plastic chairs and mattress well used with dip in the middle ##### Adrian Stayed 5 nights in Sep 2025 ### 8/10 Good #### Daniel 11 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ideal for working away excellent location ##### Daniel Stayed 5 nights in Oct 2024 ### 6/10 Okay #### Dave 24 Aug 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Great location in Beckenham, everything close by, but had to wait til 4.30 to get into our room ,when check in was stated as 3 o'clock. They did apologise and gave a busy schedule as a reason. The cleaners we met were lovely and polite and said the previous tenants were exceptionally messy. Overall good stay, but the apartments do need a little TLC. ##### Dave Stayed 1 night in Aug 2025 ### 8/10 Good #### pett 9 Jun 2025 Liked: Cleanliness, amenities Pric was right. The bed not so good for elderly's back. ##### pett Stayed 1 night in Jun 2025 ### 8/10 Good #### Daniel 19 Oct 2024 Liked: Cleanliness, staff & service, amenities Perfect for work ##### Daniel Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Berte 10 Jul 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Sleepless night People opposite noisy . Windows high up let light in everytime someone came down the corridor . Heating on full and it was a very hot weather yesterday . And the bed base was broken and the mattress was terrible ##### Berte Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Adam 22 Jun 2025 Disliked: Property conditions & facilities No check in details until 2am. Even then wrong code sent ##### Adam Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Françoise 19 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Demarche Françoise 3 times in this Hotel ! Allways satisfied ! ##### Françoise Stayed 2 nights in Mar 2021 ### 2/10 Terrible #### Melanie 7 Aug 2025 Disliked: Cleanliness, property conditions & facilities I didn’t stay. I found another hotel close by and left as soon as I could. I travel a lot and don’t expect a lot within this price range, basic rooms are what I’m used to. However, the paint patches falling off of the walls was such a sad thing to walk into. Then I sat on the bed and the mattress was sunken on one side. I needed a good nights sleep & made the judgement call to find somewhere else. The hotel didn’t offer to find another room or offer any alternative. It was just really disappointing. ![](https://a.travel-assets.com/ugc/hotel-reviews/748e5980-6817-4e9d-8c3f-5fe23daa4511-1754549130348.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ac7b396b-ed87-4f67-8200-6eafb8739225-1754549131329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4bfd0fe5-0c6d-4456-9e77-53525ef83978-1754549130395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9456f389-98b4-47c6-a310-eedc16b4d07b-1754549129813.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melanie Stayed 1 night in Aug 2025 ### 8/10 Good #### Isabel 20 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Convenient for Beckenham Place Park festivals I attended a festival in Beckenham Place park, so this was perfect for what I needed - close to the Beckenham Junction exit of the park, cheap and cheerful. It’s a reception free property, but the directions to the property and entry instructions I was provided were excellent. I would stay there again if attending a festival in the park (I’d request a different room, if I were offered 112 again though). ##### Isabel Stayed 1 night in Aug 2024 ### 2/10 Terrible #### Kim 9 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Well what an experience this actually was Hole in the floor in the bathroom couldn’t sit on the stained toilet unless you straddles it couldn’t open the doors to the broken shower the bed springs were poking through the mattress Sent to the wrong hotel on the day then started to go to the correct one only to be told to come back to 1 st one It was a ludicrous experience that I would never entertain ever again was given a room number that was already occupied by someone else the place is an absolute joke and I would rather of stayed in a tent for the weekend didn’t want to eat anything in there for fear of cockroaches - coat hangers were cabletied to the clothes rail noisy bar under the bedroom window with girls screaming and arguing Roller blinds just kept unravelling when they pulled down xx it was seriously awful bowed and declared NEVER AGAIN can’t believe you actually charge for the experience! Absolute joke ##### Kim Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Irfan 21 Apr 2023 Liked: Staff & service, property conditions & facilities ##### Irfan ### 4/10 Poor #### Wendy 10 Jul 2023 Disliked: Property conditions & facilities, room comfort Very compact. Too warm with only one rear window opening onto back of restaurant kitchens with fan going all the time. First Toilet flush resulted in a mini-flood in the shower room. ##### Wendy Stayed 1 night in Jul 2023 ### 4/10 Poor #### Christopher 30 Jan 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### not impressed unable to reach window, mug had no handle, soap dispenser was empty, sheets were dirty...not impressed ##### Christopher Stayed 1 night in Jan 2023 ### 4/10 Poor #### marylyn 3 Aug 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Very poor Initially given wrong location. Climbed 4 flights of stairs with luggage - keysafe empty. Contacted reception to be told it was a different location! Down 4 flights of stairs to alternative location. Found new location - reception staff offered late checkout as compensation. One stool with nut missing so could not use. Bed - one could feel springs when sitting on it so slept on the top of duvet to make bearable. Area around the shower clearly rotten so chose not to use. Generally very poor. ##### marylyn Stayed 1 night in Jul 2024 ### 4/10 Poor #### Christine 12 Sept 2024 Disliked: Staff & service, amenities, property conditions & facilities Dreadful check-in procedure. There's no-one there to check you in (you don't realise that till you get there) and they don't send efficient info beforehand so you know what to do when you get there. Waste a lot of time figuring it out on arrival. Next-door businesses say they have guests come to them every day because people have trouble getting info for getting in and contact info for operators. When you finally get in touch with them on phone, they blame Expedia for one not getting the info. Er, no.... In over a decade booking via Expedia, never had this problem. It was more like a dodgy AirBnB booking. ##### Christine Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Sonja 5 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beckenham High St accommodation review Advertised as disabled accessible...external stairlift out of action, walker had to be left outside of room as bed limited access to the room and had to enter in sideways, lino was coming up, no bin in bathroom, unable to use bathroom efficiently as was too small, informed reception tv not working properly not sorted, bathroom light bulb reported due to being blown not replaced, awaiting to hear back from management as they are not on duty today (Tues 5th Sept). Took me asking three times asking for extra teabags and milk before getting repleshishment. Room cleaned apparantly every five days was there for four days, so will be cleaned 24 hours after depature. Sandra is rather rude and obnoxious too.Hoping for some kind of refund. ##### Sonja Stayed 3 nights in Sep 2023 ### 4/10 Poor #### Giorgia 17 Dec 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities our room was dirty and lacked all the amenities that were listed in the booking page. we didn’t care about not having a dryer or an iron (since we were only staying for 5 days) but we didn’t even have a hairdryer !!! we asked the staff to get us one multiple times but we got pretty much ignored since we never got it. it wasn’t even possible to check in at a different time even if they had it as an option in their booking page and even sent us an email asking us about our arrival time to adjust our check in time. when we told them the time we were expecting to arrive they told us that the check in was at 3/4pm and couldn’t be changed. ##### Giorgia ### 4/10 Poor #### Miss A J 13 Feb 2023 Disliked: Staff & service, property conditions & facilities, room comfort #### Disappointing A member of staff helpfully brought us a haordryer which had been requested at booking and forgotten. The room was bare, and in ok condition, just about ok for the price we paid. The high ceilings were a bonus ans gave the impression of more space. Shower gel and soap was provided as stated with towels. The kitchenette appeared complete though we did not need it. However, the bedsprings and headboard were broken, not all windows were able to be covered and a movement sensitive light was just outside. We saw multiple mousetraps down throughout the building. Our shower was clogged and on the second day there was no heating or hot water. Despite swift responses from the customer care team (thank you) we are yet to hear from management with regard to compensation or refund. ##### Miss A J Stayed 2 nights in Feb 2023 ### 2/10 Terrible #### Verified traveller 29 May 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Uncomfortable and invaded privacy We had a lot of problems in our stay. When we got there, there was construction going on until the evening and then waking us up at 7.30 in the morning. It was constant noise of jack hammers, banging and swearing from the workers. There was debris all over the corridor falling down. There had been a roof when we arrived and the roof had been taken off during our stay. There was also a lot of debris falling in and outside our window. What we are especially not happy with is that the construction workers could and did look into our room through the roof skylight. We were not able to relax, were woken up numerous times and feel very uncomfortable that our privacy was invaded. Contacted the property and they said the construction was out of their control and that they could do nothing about it. Could be nice without peeping toms looking into the room. ![Roof that had been taken off right outside our room](https://a.travel-assets.com/ugc/hotel-reviews/ADDE904592BDF0494BCD1C6F95EB57F973B10C8D1685355128444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Skylight with no blind that construction workers were looking through.](https://a.travel-assets.com/ugc/hotel-reviews/E2E4408D8251C4244F7A71436719D7FA64BEF1DB1685355128473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in May 2023 ### 2/10 Terrible #### Serena 22 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Terribile, letto scomodo, cuscini non confortevoli, caldo insopportabile per mancanza di aria condizionata, pulizie inesistenti, bagno senza specchio, asciugacapelli mancante e scarsa fornitura di shampoo, bagno schiuma, sapone e caffè. Sono scappato dopo pochi giorni. ![Mobile bagno con specchio mancante ](https://a.travel-assets.com/ugc/hotel-reviews/25600409-4e25-4b07-a0e1-91a9c9e6002c-1750601566906.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Serena Stayed 14 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Shangri-La The Shard, London](https://www.expedia.co.uk/London-Hotels-Shangri-La-The-Shard.h8035714.Hotel-Information) > > [Hilton London Olympia](https://www.expedia.co.uk/London-Hotels-Hilton-London-Olympia.h26035.Hotel-Information) > > [The Savoy](https://www.expedia.co.uk/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [Royal National Hotel](https://www.expedia.co.uk/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [DoubleTree by Hilton Hotel London -Tower of London](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-Hotel-London-Tower-Of-London.h3977996.Hotel-Information) > > [Millennium Hotel and Conference Centre Gloucester London](https://www.expedia.co.uk/London-Hotels-Millennium-Gloucester-Hotel-London-Kensington.h523228.Hotel-Information) > > [Hilton London Paddington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Paddington.h598182.Hotel-Information) > > [Hilton London Kensington](https://www.expedia.co.uk/London-Hotels-Hilton-London-Kensington.h26612.Hotel-Information) > > [The Cumberland, London](https://www.expedia.co.uk/London-Hotels-The-Cumberland.h21659.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.co.uk/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [St. Pancras London, Autograph Collection ®](https://www.expedia.co.uk/London-Hotels-St-Pancras-Renaissance-Hotel-London.h3907784.Hotel-Information) > > [Travelodge London Covent Garden](https://www.expedia.co.uk/London-Hotels-Travelodge-London-Covent-Garden.h23389.Hotel-Information) > > [Sofitel London Heathrow](https://www.expedia.co.uk/London-Hotels-Sofitel-London-Heathrow.h1740977.Hotel-Information) > > [Corinthia London](https://www.expedia.co.uk/London-Hotels-Corinthia-London.h3849185.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.co.uk/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [London Hilton on Park Lane](https://www.expedia.co.uk/London-Hotels-London-Hilton-On-Park-Lane.h26769.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.co.uk/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [Renaissance London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Renaissance-London-Heathrow-Hotel.h9944.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.co.uk/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [InterContinental London - The O2 by IHG](https://www.expedia.co.uk/London-Hotels-InterContinental-London-The-O2.h11518997.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.co.uk/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Leonardo Royal London St Paul’s](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-St-Pauls.h1457972.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Leonardo Royal London Tower Bridge](https://www.expedia.co.uk/London-Hotels-Leonardo-Royal-London-Tower-Bridge.h4190769.Hotel-Information)