Pleasant stay, average service.
Booked as a stopover for a trip to Cardiff. With a midweek stay the hotel did not appear too busy. Our room decor was tired and dated but functional.
Restaurant food was of a good standard but the service lacked attention to detail. Having ordered a jug of water and bottle of wine to go with the meal we not only had to remind them to bring the water out, but the wine was nowhere to be seen by the time we had finished our starters and another reminder was given. Sadly, we were then charged for 2 bottles. The staff were apologetic and quickly rectified the situation.