Title: Grand Hotel Palazzo Livorno Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Palazzo Livorno Pet-friendly hotel connected to the convention centre in Livorno with a full-service spa ![View from property](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239675/97c68a44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239675/ce61ef70.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239675/d955d22c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239675/b272769a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 20 per person)](https://images.trvl-media.com/lodging/3000000/2240000/2239700/2239675/efaf2ccf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hotel Palazzo sits on Livorno's coastline, offering a convenient airport shuttle and sweeping ocean views from its rooftop terrace. Guests can book rejuvenating spa treatments or sample Italian specialties at the Roof Garden Restaurant while enjoying in-room WiFi. 8.4 Very good ## Popular amenities - Parking available - Bar - Pet-friendly - Gym - Breakfast available - Spa ## Room options ### Check availability for these dates Tonight [Nov 23 - Nov 24](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 24 - Nov 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=2239675&PinnedHotelID=2239675&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLivorno-Hotels-Grand-Hotel-Palazzo-Livorno.h2239675.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLivorno-Hotels-Grand-Hotel-Palazzo-Livorno.h2239675.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.53310%2C10.30280&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QVRes0cIhzjIJUfUixyOB1LkWYs=) Viale Italia 195, 195, Livorno, Tuscany, 57127 #### What's nearby - Terrazza Mascagni - 1 min walk - 0.1 miles - Villa Mimbelli - 5 min walk - 0.3 miles - Museo Civico Giovanni Fattori - 5 min walk - 0.3 miles - Livorno Aquarium - 5 min walk - 0.3 miles - Port of Livorno - 3 min drive - 1.4 miles #### Getting around - Antignano Station - 14 min drive - Montenero Funicular - 16 min drive - Pisa (PSA-Galileo Galilei) - 32 min drive #### Restaurants - ‪Il Prosciuttaio - ‬6 min walk - ‪Baracchina Bianca - ‬7 min walk - ‪Malta 12 - ‬3 min walk - ‪Surfer Joe's Diner - ‬6 min walk - ‪Pizzeria Amaranto - ‬12 min walk ## About this property ### Grand Hotel Palazzo Livorno Hotel near Livorno Aquarium Located close to Villa Mimbelli and Museo Civico Giovanni Fattori, Grand Hotel Palazzo Livorno provides an airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a hot stone massage, a body wrap or a facial at the on-site spa. The on-site Italian cuisine restaurant, Roof Garden Restaurant, offers lunch, dinner and ocean views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - A seasonal outdoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - An electric car charging station, babysitting (surcharge) and bike parking - Free newspapers, a 24-hour front desk and a front desk safe Room features All 123 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with bidets and baths or showers - 50-inch flat-screen TVs with digital channels - Wardrobes/cupboards, LED light bulbs and free infant beds ## Similar properties ![Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/2000000/1070000/1063300/1063218/1623ef72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Max Hotel Livorno Livorno - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews £78 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1063218&PinnedHotelID=1063218&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 18 per person)](https://images.trvl-media.com/lodging/28000000/27180000/27177500/27177500/08701853.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agave in città Venezia Nuova - Pool - Pet-friendly - Free WiFi - Air conditioning 9.8 Exceptional 151 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=27177500&PinnedHotelID=27177500&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4810000/4808800/4808790/2d17f366.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Margherita Livorno - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 457 reviews £76 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=4808790&PinnedHotelID=4808790&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/103000000/102950000/102943400/102943350/3db8aa32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotiday Room Collection - Livorno Mascagni Livorno - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 25 reviews £62 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=102943350&PinnedHotelID=102943350&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/6000000/5160000/5157300/5157232/85b10400.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Europa Livorno - Pet-friendly - Free WiFi - Air conditioning - Parking available 8.2 Very good 265 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=5157232&PinnedHotelID=5157232&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112350000/112346800/112346741/cb8afc44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MODI HOTEL Livorno - Pet-friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 11 reviews £100 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=112346741&PinnedHotelID=112346741&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/12000000/11010000/11003800/11003794/01a7a575.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Port Residence Livorno - Pet-friendly - Free WiFi - Air conditioning - Babysitting 9.0 Wonderful 65 reviews £73 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=11003794&PinnedHotelID=11003794&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/16000000/15150000/15140900/15140884/94e6672e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suites Marilia Apartments Livorno - Pool - Kitchen - Pet-friendly - Free WiFi 8.4 Very good 82 reviews £69 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=15140884&PinnedHotelID=15140884&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/3000000/2480000/2470500/2470448/eda892f1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Gran Duca Livorno - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.6 Good 302 reviews £65 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=2470448&PinnedHotelID=2470448&HadPinnedHotel=true®ionId=-1&adults=2) ![Staircase](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559262/c4996a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Navy Livorno - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 51 reviews £75 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=4559262&PinnedHotelID=4559262&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Secured parking on site (EUR 18 per day) - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 20 per person - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Roof Garden Restaurant ### Things to do - Full-service spa - Gym - Sauna - Seasonal outdoor pool - Steam room ### Family friendly - Babysitting (surcharge) - In-room cot - Seasonal outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 5 meeting rooms - Business centre - Conference centre ### Outdoors - On the waterfront - Pool loungers - Rooftop terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 50-inch flat-screen TV with digital channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - LED lighting - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability). ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Up to 10 kg per pet Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 October to 31 March, EUR 1.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age. - A tax is imposed by the city: From 1 April to 30 September, EUR 1.70 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 20 per person - Airport shuttle fee: EUR 70 per room - Secured self-parking fee: EUR 18 per day - A pet fee will be charged - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from June to September Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as NH Grand Hotel Palazzo Livorno NH Grand Palazzo Grand Hotel Palazzo Livorno future MGallery Sofitel NH Livorno Grand Palazzo Grand Palazzo Grand Hotel Livorno Grand Hotel Palazzo future MGallery Sofitel Grand Palazzo Livorno future MGallery Sofitel Grand Palazzo future MGallery Sofitel Grand Hotel Palazzo Livorno MGallery Sofitel Grand Hotel Palazzo MGallery Sofitel Grand Palazzo Livorno MGallery Sofitel Grand Palazzo MGallery Sofitel Grand Hotel Palazzo Livorno MGallery by Sofitel NH Grand Hotel Palazzo Grand Hotel Palazzo Livorno (future MGallery by Sofitel) NH Livorno Grand Hotel Palazzo Grand Palazzo Livorno Livorno Grand Hotel Palazzo Livorno Hotel Grand Hotel Palazzo Livorno Livorno Grand Hotel Palazzo Livorno MGallery Grand Hotel Palazzo Livorno Hotel Livorno ## Frequently asked questions ### Does Grand Hotel Palazzo Livorno have a pool? > Yes, this property has a seasonal outdoor pool. ### Is Grand Hotel Palazzo Livorno pet-friendly? > Yes, this property allows cats and dogs with a maximum weight of up to 10 kg per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Grand Hotel Palazzo Livorno? > Self-parking is available for EUR 18 per day. Limited spots are available. ### What time is check-in at Grand Hotel Palazzo Livorno? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Grand Hotel Palazzo Livorno? > Checkout is at noon. ### Does Grand Hotel Palazzo Livorno provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per room applies. ### Where is Grand Hotel Palazzo Livorno located? > Situated on the waterfront, this spa hotel is within a 10-minute walk of Livorno Aquarium, Villa Mimbelli and Museo Civico Giovanni Fattori. Italian Naval Academy and Museo di Storia Naturale del Mediterraneo are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Hotel Palazzo Livorno Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 432 8 - Good 300 6 - Okay 111 4 - Poor 53 2 - Terrible 26 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 8.4/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Ally 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities beautiful hotel over looking the sea. the staff were so friendly and helpful. ##### Ally Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Remco 16 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. Had a lovely stay ##### Remco Stayed 10 nights in Jul 2022 ### 10/10 Excellent #### John 2 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### John Stayed 4 nights in May 2023 ### 10/10 Excellent #### Verified traveller 21 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel with good service. Nice area and good for a short trip ##### Verified traveller Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Franc 19 Jun 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Water front and great location Staff were excellent ##### Franc Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Samuel 10 Aug 2022 Liked: Staff & service, amenities, property conditions & facilities Classic hotel ,took us right back to the 1920s , in style and character, great water views and plenty of good restaurants etc near by. ##### Samuel Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### John 11 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great location. Great place to so ##### John Stayed 4 nights in Jun 2023 ### 8/10 Good #### A g 10 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay, friendly and helpful staff. Expensive to eat and drink. ##### A g Stayed 7 nights in May 2023 ### 10/10 Excellent #### CAMELIA 8 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view was incredible. Just make sure you get a room witha see view. ##### CAMELIA ### 8/10 Good #### Peter 12 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Comfortable with accommodating staff. ##### Peter Stayed 3 nights in Sep 2022 ### 8/10 Good #### Robert 19 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Happy returners Always a very pleasant stay at this grand old Victorian style hotel opposite the sea. Although it is looking a little wind swept we always enjoy our short stays. ##### Robert Stayed 2 nights in Oct 2022 ### 8/10 Good #### Andrew 21 Jun 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel, expensive drinks Lovely hotel, good service, nice pool. The only issue was the drinks prices on the top floor bar were too high - €13 for a beer. ##### Andrew Stayed 2 nights in Jun 2022 ### 8/10 Good #### Elyse 19 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Elegant and stately hotel in Livorno It’s a beautiful and elegant old hotel and well located next to the promenade and the sea. The restaurant was closed for dinner during our one night stay. We found a great pizza restaurant one block away. I would recommend this hotel to others. ##### Elyse Stayed 1 night in Sep 2022 ### 8/10 Good #### hugo 3 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and friendly staff. Big room with big balcony overlooking the mediterranean. Regrettably now pillows on the chairs on the balcony. And by far the worst shower design we have ever seen ##### hugo Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Joseph 29 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not sure why there are recent negative reviews on this property. Yes, it’s a historical building from the Mussolini period but it’s been beautifully maintained and my room was recently refurbished and was clean and lovely and “new” ##### Joseph Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Bradley, Cypress 16 Jul 2022 Liked: Staff & service, property conditions & facilities A really beautiful hotel. Very pleased with our stay. We were a little disappointed with the size of the pool, but that's really a minor issue. However, it appears that the cleaning people don't know how to properly clean the floor. In both of our rooms, a significant amount of dust was visible on the floor near the beds. ##### Bradley Stayed 3 nights in Jul 2022 ### 6/10 Okay #### Renatas 19 Jun 2022 Liked: Cleanliness, staff & service #### Renatas Restaurant service is poor. ##### Renatas Stayed 1 night in Jun 2022 ### 4/10 Poor #### Ismo 18 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor effort From the outside the Hotel looked very nice like 5\* hotel should. However front desk service was poor, rooms were dirty and corridors dark. Definitely not a 5\* level. Pool was also dirty and floors slippery. In a restaurant service was slow and we were like air to them. Food was also average. Breakfast was great! ##### Ismo Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Amanda 13 Aug 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Faded glory. The bathroom and the room smelled strongly of mould. Breakfast, nothing special, €20 per person. Bar on rooftop – small glass of Prosecco from an open bottle €21!!!! This place had once been wonderful but now it is not. Some of the staff were delightful, others brusque. Still charging for a standard no longer met. Fabulous views from pool and restaurant. ##### Amanda Stayed 5 nights in Aug 2022 ### 6/10 Okay #### Verified traveller 26 Sept 2022 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### Not the same This hotel was beautiful at one time. Now the building is in need of repair. There was no doorman when we arrived. I asked for a high room and was given the second floor out of 5. I think the Covid years took it's toll. I hope they can bring it back to it's better days. ##### Verified traveller Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Verified traveller 7 Oct 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid it it's dirty old and expensive. 200 euro per night it's a total scam. Every morning was walking up from the smell of the sewage that was coming from the corridor, plus for few hours there was a black out in many rooms. The hotel is very old. The restaurant is super expensive 1 cola -10 euro, water- 7 euro, plus 7 euro charges because you are sitting on a table, so almost 30 euro and you did not even start eating(they need to relax it's Livorno not Mykonos). ##### Verified traveller Stayed 2 nights in Oct 2022 ### 4/10 Poor #### Diana 20 Dec 2022 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities This is not a 5 star hotel. There was no heating in the room. The bathtub was broken. They came to fix it at midnight. The pipes make a lot of noise when other guests are taking a shower. The wifi was not working either. Only for one phone. The cleaning staff were super loud at 6 am We ate at the restaurant and the food was not very good. The hotel is very cute and has paid parking. ##### Diana ### 2/10 Terrible #### eleni, chicago 20 Jun 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area. ##### eleni Stayed 1 night in Jun 2022 ### 6/10 Okay #### Stephan 4 Aug 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### So so la la Nicht sehr sauber, Schimmel in der Dusche, Bar im 5.Stock viel zu teuer, ist kein 5 Sterne Hotel ##### Stephan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Adriana C 6 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exclente Excelente estadia e excelente hotel! Fomos muito bem atendidos! 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