Grand Hotel Palazzo Livorno - MGallery

Photo gallery for Grand Hotel Palazzo Livorno - MGallery

Primary image
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Minibar, in-room safe, desk, blackout curtains

Overview of Grand Hotel Palazzo Livorno - MGallery

Grand Hotel Palazzo Livorno - MGallery

5.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Viale Italia 195, Livorno, LI, 57127

Explore the area

  • Popular LocationMuseo Civico Giovanni Fattori7 min walk
  • Popular LocationItalian Naval Academy10 min walk
  • Popular LocationStadio Armando Picchi16 min walk
  • AirportPisa (PSA-Galileo Galilei)22 min drive

Choose dates to view prices

About this area

Livorno

Located in Livorno, Grand Hotel Palazzo Livorno - MGallery is connected to a railway/underground station. Villa Mimbelli and Museo Civico Giovanni Fattori are cultural highlights, and some of the area's notable landmarks include Cimitero degli Inglesi and Chiesa di San Giorgio. Enjoy an event or a match at Stadio Armando Picchi, and consider making time for Livorno Aquarium—a top attraction that's not to be missed.

What's nearby

  • Livorno Aquarium - 6 min walk
  • Villa Mimbelli - 7 min walk
  • Museo Civico Giovanni Fattori - 7 min walk
  • Italian Naval Academy - 10 min walk
  • Stadio Armando Picchi - 16 min walk

Getting around

  • Livorno Central Station - 5 min drive
  • Montenero Funicular - 8 min drive
  • Pisa (PSA-Galileo Galilei) - 22 min drive

About this property

Grand Hotel Palazzo Livorno - MGallery

Luxury hotel connected to the convention centre in Livorno with full-service spa
Along with a full-service spa, this hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Grand Hotel Palazzo Livorno - MGallery offers 123 accommodations with minibars and a safe. 50-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

This Livorno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Tuscany Wellness & SPA. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Languages spoken

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (EUR 18 per day)
  • Limited on-site parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 20 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Welcoming dogs and cats only
Up to 22 lbs/10 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 70 per room
  • Secured self-parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

NH Grand Hotel Palazzo Livorno
NH Grand Palazzo
Grand Hotel Palazzo Livorno future MGallery Sofitel
NH Livorno Grand Palazzo
Grand Palazzo
Grand Hotel Livorno
Grand Hotel Palazzo future MGallery Sofitel
Grand Palazzo Livorno future MGallery Sofitel
Grand Palazzo future MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery Sofitel
Grand Hotel Palazzo MGallery Sofitel
Grand Palazzo Livorno MGallery Sofitel
Grand Palazzo MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery by Sofitel
NH Grand Hotel Palazzo
Grand Hotel Palazzo Livorno (future MGallery by Sofitel)
NH Livorno Grand Hotel Palazzo
Grand Palazzo Livorno Mgallery
Grand Hotel Palazzo Livorno - MGallery Hotel
Grand Hotel Palazzo Livorno - MGallery Livorno
Grand Hotel Palazzo Livorno - MGallery Hotel Livorno

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 389 out of 829 reviews
5 - Excellent 47%
Rating 4 - Good. 277 out of 829 reviews
4 - Good 33%
Rating 3 - Okay. 94 out of 829 reviews
3 - Okay 11%
Rating 2 - Poor. 47 out of 829 reviews
2 - Poor 6%
Rating 1 - Terrible. 22 out of 829 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water front and great location Staff were excellent
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great pool. Hotel is little bit outdated. Easy on-site parking
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022