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"Lovely attentive, helpful.and very patient staff. Our bed was really comfortable. Our room did look over the cathedral, which does mean the bells do wake you up at 7am! Still, it is lovely to be close to this amazing, historic building. Location amongst individual shops, which are a bit different, the cathedral and the castle is a real bomus."

"We normally stay at Holiday Inn Express in Lincoln but wanted to give this one ago, we got upgraded, without realising complete surprise and never given before, so Thankyou lovely touches in the room (can’t believe that someone would steal the coat hooks though which were replaced) complementary soft drinks,crisps n choc in chiller in room tea n coffee too. Bathroom lovely n clean again with gels, shampoo n handwash, everything u need. The lounge area and bar areas all comfortable n modern there was even treats for your dog as you enter reception plus iced water orange juice even ice creams for us adults too.We couldn’t fault it and will be back Thankyou to the hard working reception team for smiling and being welcoming,and the housekeeping team making sure we have a clesn comfortable environment. Well Done"

"This hotel is always "

"I would go there again comfortably rooms pleasant staff "

"Comfortable quiet room but could do with air conditioning."

"Absolutely lovely stay at Duke William hotel. It was the perfect location for us to attend a concert at the castle, just a 1min walk away. The hotel check-in was simple, our room was lovely, albeit compact, the bed is huge and very comfortable, and it is very central and a historic building. Evening bar staff were a little salty, but the day time team were great. The breakfast is pre-ordered the night before, and was really lovely. Nice ingredients and poached cooked perfectly! The icing on the cake for me has to be the aftercare. We had left a jumper at the hotel, loving 2hrs away wasn’t an option, but they happily posted it for me and it was with me 2 days! Outstanding service. "

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"The bathroom design was clever with the door, three mirrors, deep bowl, and night-light."

"Fabulous "