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"Repeat guest. "

"It was the worst all inclusive resort we’ve ever stayed at. The staff at the front desk was absolutely not helpful whatsoever!! It was almost like we were bothering them to ask for toilet paper, clean towels, etc., as our room was not serviced for days, leaving us with no toilet paper, clean towels or tissues. Front desk advised housekeeping was done for the day! Room was nice and big, but we had tiny little ants all over the place and couldn’t even enjoy it. Ran out of coffee in the room, saw housekeeping in the hallway and asked for some, she advised resort had run out of coffee for the coffee machines in the room and that there would be none for a few days. Website stated that there were 3 eating facilities, Italian, beach bar grill and buffet. Italian was closed permanently. Buffet was disgusting. One night it was tacos and nothing else. It is supposed to be open from 6-9, however if we went to dinner at 8 there was nothing left and when someone asked, the staff said “ well we close at 9”! The beach bar grill was ok, but just fast foods and very few items on the menu and we got sick of eating the same things for 7 days. The pool was filthy and there were little bugs swimming on the bottom of the pool. Hot tub was a COLD tub. The beach was very rocky, to the point you couldn’t go in it without hurting yourself and there was a ton of seaweed, which needed to be cleaned off the beach. Bartenders, Greg, Bethany, Luisa were awesome. Shout out for a job well done to Lalo!!!"

"Clean room. Swim up bar and infinity pool. Good drinks. Food was just okay. "

"The room was clean and nice great views. A lot of things close very early the swim up bar close at 6 the pool closes early. A lot of employees were very rude didn’t smile at all it’s very hard to tip people when you feel like your bothering people!! All the Food was very good!! This was our first all inclusive hotel we are usually cruise people so this hotel didn’t make us want to switch over. Our friends we went with said don’t go off this hotel because the other all inclusive they have been to definitely are better then this hotel!!"

"King room tight space shower very small no housekeeper until day 6 or 7 got bitten by bed bugs or mosquitos first night housekeeper sprayed baygon next day. Staff helpful. Beach beautiful best part of stay food was good but get to buffet early as food goes quickly and some items may not be topped up. Long lines for drinks, other venues, or reservation sold out when i got there. All inclusive hotel full no need to be short on food.Overall Disappointed. Very old hotel 1 Star rated. Entertainment 5 star. Best part was beach if not i would have left."

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"Pros: Beautiful beach on property, sunset views, 12 min walk to/fro airport. Clean room, helpful desk staff, taxi pick up on property. Little cafe on grounds to grab a coffee and express breakfast. Restaurant and bar overlooking the beach is nice Cons: Need to taxi everywhere (and that added up - CASH ONLY). Most food in the area is overpriced and very average (including hotel food). There didn't seem to be any place nearby with a more animated nighttime vibe. We learned that more of the "action" is on the other side of the island (ie Red Hook area) . So if you are looking for a nicer night time vibe this place may not be for you. Since we are early birds we were happy enough with quiet evenings, grabbing a drink at the beach bar, and walking right to our room after. "

"Room was clean. Pool and patio areas were rather run down and was disappointed to see the restaurant/bar area was completely ran down. Location is convenient enough for airport "

"The room was clean, the location quiet, the pool was clean and not overly busy, and staff regularly cleaned the room and changed the towels. Although the location is hilly, the resort operates an internal shuttle bus on request. "