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Reviews of Hôtel Le Souleil'Or

3 out of 5
Hôtel Le Souleil'Or
10, rue du Grand Plan, Mont-de-Lans, Les Deux Alpes, Isere

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 54 reviews" "
Rating 8 - Good. 13 out of 54 reviews" "
Rating 6 - Okay. 6 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021
Response from Hôtel Souleil Or on 28 Dec 2021
Nous vous remercions pour votre note, à bientôt au Soukleil'Or

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utter disgrace of an establishment / avoid
Terrible unprofessional hotel. The staff are rude, the hotel had a awful smell. The jacuzzi water was yellow and smelt of urine. My room was so tiny that you couldn’t go toilet and close the door, the hotel had hardly any towels and when I asked for more they said they never had any. When I complained they insulted me. I booked the restaurant which was supposed to be a buffet style. However when I arrived it was all seafood which I am allergic too. I asked for assistance and a rude old lady showed me some eggs stuffed with seafood and told me to remove the fish. I have never been so insulted in my whole life. I could get seriously sick from eating seafood yet she was so unsympathetic and couldn’t of cared less. At €309 a night I would seriously steer well away from this hotel.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ok hotel in great location
Very functional hotel in a great location where you can ski right to the door of the boot room and has a nearby lifts. Room a good size and clean but bath very small. Communal areas not as inviting or as friendly as other hotels we have stayed in.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True gem in the alps!
Such a wonderful discovery, finding this hotel among the mass of choices at Les Deux Alpes! The location is 50m to Belle Etoile lift and an easy ski home to the door. The hosts are warm; the multilingual staff, very knowledgeable, friendly and super helpful. Our room was clean, cosy, with wonderful mountain view. The restaurant and bar were very good, as were the comfortable lounge areas. You can even load your ski pass there. Our perfect choice for a skiing holiday.
Stayed 3 nights in Jan 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, well located
Great stay, very helpful staff

6/10 Okay

Paul, Switzerland

Liked: Cleanliness, staff & service
Good hotel in good location.
No complaints other than noise from other rooms but that's normal in wooden buildings I'm afraid.

10/10 Excellent

L, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find of the area, food is great
No problem speaking English in the whole hotel which is great. The rate is including breakfast and dinner, food is great. They also make very cool cocktails. Outdoor seating is amazing looking out to the mountains if the weather allows. There are seating areas near the fireplace very very cozy....the elevator takes you to ground level in the back for loading which is a plus plus, we found many hotels in the area you would have to carry your suitcases up and down the stairs...bathrobe in the room with big enough flat screen TV, storage for skis and a life right behind the hotel to take you up the ski slopes...amazing experience...
Response from Julie, Reception on 15 Jan 2016
Dear L, Thank you for such a lovely review and recognizing the hard work and dedication of our team. It is amazing to hear that you enjoyed your stay. We look forward to welcoming you back soon! Warmest regards,

10/10 Excellent

Alan, Guernsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gourmet Christmas on the slopes.
We stayed as a family over the Christmas period and had a super week. The hotel has an excellent location for Ski in/out should the show conditions permit (which unfortunately Europe as a whole in 2015 has not had).that said it is approx. 300m from the main cable car as after which we enjoyed good blue sky/no wind skiing on the glacier. The hotel staff were great and the food (half board option) fantastic and had a feel of fine dining in the attention and presentation of the food. Would definitely the hotel and are seriously considering returning next year.

10/10 Excellent

Brian, Fleet, hants

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our short ski break
We chose this hotel because of the excellent reviews and because we could only stay for 3 nights. Other hotels nearby would only take a week long booking. Friendly staff, excellent food, perfectly located ski in/ski out. Cannot fault it! We will stay longer next year.

10/10 Excellent

Liz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
by far the best hotel in Les Deux Alpes
A friend and i stayed here for 4 days. i have been to L2A on numerous occasions and would hands down say this is the best hotel. Great views, fab location next to the chair lift, ski in / ski out option, 10 mins walk to the Jandri Express and 1 mins walk from the main street of the resort with all the bars, shops and restaurants. Rooms were spacious, clear, all the amenities you'd expect, plus some great bathroom products. fantastic breakfast simple check in / check out Didn't get round to using the spa

8/10 Good

Anders

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Väldigt bra boende för vår skidsemester. Hjälpsamma och trevliga personer på hotellet.
Stayed 7 nights in Feb 2022

8/10 Good

Arnaud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle station belle neige grand soleil et hôtel vraiment bien placé avec une équipe à l’écoute et souriante Bons souvenirs
Stayed 4 nights in Feb 2022
Response from Hôtel Souleil Or on 2 Mar 2022
Merci pour ce très gentil commentaire, à bientôt au Souleil'or

10/10 Excellent

Idar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ypperlig frokost og hyggelig personale. Rolig sted med gode avslapningsmuligheter
Stayed 3 nights in Feb 2022
Response from Hôtel Souleil Or on 3 Mar 2022
Thank you so much. See you soon

8/10 Good

francois

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hôtel aux 2 alpes
L hôtel est bien et bien situé au centre de la station. Bon petit déjeuner et dîner très correct. Bémol: ils m’ont donné une chambre au 4 e et Ascenceur jusqu’au 3e, et chambre mal chauffé , plancher froid dommage
Stayed 2 nights in Dec 2021
Response from Hôtel Souleil Or on 28 Dec 2021
Monsieur, Nous vous remercions d'avoir posté un avis et regrettons que la chambre ne vous ai pas donné entière satisfaction. A bientôt au Souleil'Or

8/10 Good

Elodie

Travelled with family
Stayed 2 nights in Aug 2021

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon bol d'air
Bel hôtel Calme Normes sanitaires respectées Petit déjeuner très complet
Stayed 1 night in Aug 2021

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Aimily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Expérience mitigée
Un bel hôtel, bien placé. Le personnel du ptit dej au top. Cependant, un désaccord sur la réservation a gâché notre installation. Nous avions réservé une chambre pour 3 personnes, avec un lit double et un lit simple, mais à notre arrivée, ils ont refusé de nous donner cette chambre ! ils nous ont demandé de payer un surplus, ou de prendre une chambre avec 2 lits simples. Nous avions notre réservation avec les mails de confirmation où tout était détaillé, mais impossible de faire entendre raison. Heureusement, une remise sur le prix de la chambre a notre départ, a permis de faire un "Check out" moins stressant.
Stayed 1 night in Aug 2021
Response from Hôtel Souleil Or on 10 Aug 2021
Nous avons fait la rectification auprès d'Expédia (hotel.com) afin qu'il soit précisé que les enfants de 0 à 3 ans sont hébergé gracieusement dans un lit Bébé afin que ce problème ne se reproduise pas. Veuillez en plus de notre remise de 15 %, accepter nos excuses.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from S.FAV on 20 Jul 2019
thank you for your cotation

10/10 Excellent

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel super bien placé dans la station Idéal en famille très bonne table On préférerait un Sauna en place du hamam
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt hotell med perfekt läge och utsökt mat!
Trevligt hotell med perfekt läge i Les 2 Alpes, mindre än en minut från närmaste lift. Små rum där extrasängen i vårt trebäddsrum var väldigt smal vilket kan funka för ett barn men inte för en vuxen. Väldigt bra mat, både frukost och middag! Litet Spa med jacuzzi och ångbastu.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super emplacement. Personnel agréable. Bonne restauration
Stayed 1 night in Feb 2019
Response from Sylvie FAVRE on 3 Mar 2019
merci beaucoup pour votre commentaire.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Harri Kaarlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel in les deux alpes
Perfekte lage, schönes Hotel, freundliche, gute Bedienung, klasse restaurant
Stayed 2 nights in Jan 2019
Response from Sylvie FAVRE on 2 Mar 2019
Vielen Dank für Ihren schönen Kommentar

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour dans cet hôtel de charme. Des emplois agréables et dévoués (surtout au restaurant de l’hotel le soir)
Stayed 2 nights in Jan 2019
Response from Sylvie FAVRE on 2 Mar 2019
Nous sommes ravis que vous ayez passé un agréable séjour au Souleil'Or et espérons vous revoir bientot.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Akif

Stayed 1 night in Dec 2018

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel !!!!
Très jolie chambre, avec vue sur les pistes des 2 alpes. Si je reviens aux 2 alpes, je reviens au Souleil’Or. Juste une chose, la porte de la salle de bain était très difficile à fermer (CH21). Sinon, le personnel de l’hôtel est super :). Très bon séjour.
Stayed 3 nights in Mar 2018

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Hotel maravilhoso, extremamente limpo, novo, confortável, com um visual lindo, equipe muito atenciosa e simpática. Se voltarmos a Les Deux Alpes, com certeza ficaremos de novo no mesmo hotel. É encantador
Stayed 7 nights in Jan 2018

8/10 Good

LYDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un vrai 3 étoiles
Malgré une mauvaise météo, nous avons passé un agréable séjour dans cet hôtel. Chambre spacieuse, propre avec un balcon comprenant 2 chaises longues. Personnels très professionnel, souriants, aux petits soins envers la clientèle. Bien situé à 2 pas des remontées mécaniques. Je recommande de prendre un séjour en demi-pension, chaque soir c'était un régal digne d'1 étoile.Pour le petit déjeuner de bons produits fait maison. Les plus: c'est le bar et plusieurs salons et si il avait fait beau la grande terrasse avec vue sur la montagne.
Stayed 4 nights in Jan 2018

8/10 Good

Hugues

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel
Super hotel, parking facile, juste un peu de marche juqu'au Jandri ... Petit déj super, personnel très sympa
Stayed 2 nights in Jun 2017

6/10 Okay

Laetitia

8/10 Good

Pierre, Chambery

Liked: Cleanliness, property conditions & facilities, room comfort
Les 2 Alpes
Pour deux jours au 2 Alpes, l'hôtel confortable et bien situé. Un bonne adresse.

6/10 Okay

Pierre, Chatou

Liked: Cleanliness, property conditions & facilities
Bon Hotel mais cher par rapport aux prestations proposées.

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un court et agréable séjour dans cette hôtel avec une cuisine excellente pour nos papilles.

10/10 Excellent

josette, VALENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEJOUR TRES REUSSI AUX 2 ALPES
Excellent accueil, propreté irréprochable , localisation fort agréable , pas de bruit personnel de chambre , de restaurant chaleureux

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
non è un paese per vecchi
chi non prenota direttamente all' hotel,come sempre, ha le camere piu scarse

8/10 Good

Daniel, Sverige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med ett jättebra läge
Trevligt hotell med god service i en härlig omgivning. Hotellet ligger bra, nära huvudliftar och ski-in ski-out. Rent och fint på hotellet. Bra pool och bra frukost.

10/10 Excellent

Margareta, Ängelholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hund
Vi hade våran hund med- fungerade jätte bra!

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pierre, Vaucluse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Bonne situation Bon rapport qualité prix Personnel sympathique

8/10 Good

Christel, Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel confortable et bien placé
Court séjour à l'hôtel souleil or en demi pension. Repas bon et généreux ainsi que le petit déjeuner. Seul bémol : petite salle de bain notamment la douche. Sinon hôtel confortable à conseiller.

10/10 Excellent

Anne_-A, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
J'ai passé une nuit dans l'établissement. Le personnel est très sympathique et les chambres très confortables avec une jolie vue sur les pistes. Idéal pour un séjour tout confort au ski !!!

10/10 Excellent

wilfrid, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Hôtel chaleureux, employés et services agréables.Jacuzzi et hammam gratuit (à réserver avec l'accueil pour être sure d'en profiter car très demandé). Petit déjeuner buffet copieux et large choix (pancake, crêpes, cake, salade de fruit, laitage, charcuterie...) Petit bémol sur le restaurant qui est un peu cher. Menu à 32 euros :x Autres exemple: Différence de prix avec la fondue de 10 euros avec un restaurant plus en contre bas de la rue. Bref restaurant pas pour toutes les bourses.Prix ou carte à améliorer pour le rendre plus accessible à tous.

10/10 Excellent

Timothée, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement exceptionnel
L'hôtel est situé au pied des pistes et la terrasse avec Piscine et SPA est une véritable merveille. De plus, le restaurant de l'hôtel sert d'excellents plats ! Un super week end !