Title: Madame Vacances Résidence Les Terrasses de Veret Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Madame Vacances Résidence Les Terrasses de Veret Mountain ski retreat with indoor pool and hot tub ![Exterior](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/f96833aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/3322a69d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 2 Bedrooms (7 Pers) | Living area | 50-cm TV with digital channels](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/aa128a94.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/e0c46cfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Apartment, 3 Bedrooms (10 Pers) | Living area | 50-cm TV with digital channels](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/fe979707.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Madame Vacances Résidence Les Terrasses de Veret sits amid mountain scenery, offering travelers a warm respite with its lobby fireplace. Guests can unwind in the sauna and spa tub after collecting ski passes and storing equipment for days spent exploring the nearby slopes. 6.4 ## Popular amenities - Hot tub - Parking available - Pool - Pet-friendly - Kitchen - Outdoor space ## Room options ### Check availability for these dates Tonight [Oct 12 - Oct 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=8280701&PinnedHotelID=8280701&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 7 of 7 rooms ![2 bedrooms, free cots/infant beds, WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/8e4784eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (5 Pers) ### Highlights Balcony Separate sitting area Free cots/infant beds Kitchenette Fridge Dining table Dishwasher TV - 366 sq ft - 1 bedroom - Mountain view - Sleeps 5 - 2 Single Beds, 1 Double Trundle Bed and 1 Single Sofa Bed ![2 bedrooms, free cots/infant beds, WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/8e4784eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom (4 Pers) ### Highlights Balcony Separate sitting area Free cots/infant beds Kitchenette Fridge Dining table Dishwasher TV - 301 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 2 Single Beds and 1 Double Trundle Bed ![2 bedrooms, free cots/infant beds, WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/8e4784eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms (8 Pers) ### Highlights Balcony Separate sitting area Free cots/infant beds Kitchenette Fridge Dining table Dishwasher TV - 538 sq ft - 3 bedrooms - Mountain view - Sleeps 8 - 1 Queen Bed, 4 Single Beds and 1 Double Trundle Bed ![Duplex, 2 Bedrooms (6 Pers) | Living room | 50-cm TV with digital channels](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/096730a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex, 2 Bedrooms (6 Pers) ### Highlights Balcony Separate sitting area Free cots/infant beds Kitchenette Fridge Dining table Dishwasher TV - 452 sq ft - 2 bedrooms - Mountain view - Sleeps 6 - 1 Double Bed, 2 Single Beds and 1 Double Trundle Bed ![2 bedrooms, free cots/infant beds, WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/8e4784eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms (7 Pers) ### Highlights Balcony Separate sitting area Free cots/infant beds Kitchenette Fridge Dining table Dishwasher TV - 484 sq ft - 2 bedrooms - Mountain view - Sleeps 7 - 1 Double Bed, 1 Single Bunk Bed, 1 Double Trundle Bed and 1 Single Sofa Bed ![Apartment, 3 Bedrooms (10 Pers) | 2 bedrooms, free cots/infant beds, WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8290000/8280800/8280701/6dfe851d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms (10 Pers) ### Highlights Balcony Separate sitting area Free cots/infant beds Kitchenette Fridge Dining table Dishwasher TV - 807 sq ft - 3 bedrooms - Mountain view - Sleeps 10 - 4 Single Beds, 1 Double Bed, 1 Double Trundle Bed and 1 Single Bunk Bed ### Superior Apartment, 2 Bedrooms (7 Pers) ### Highlights Balcony Separate sitting area Free cots/infant beds Kitchenette Fridge Dining table Dishwasher TV - 2 bedrooms - Mountain view - Sleeps 6 - 1 Double Bed, 1 Single Bunk Bed and 1 Double Trundle Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAraches-La-Frasse-Hotels-Madame-Vacances-Residence-Les-Terrasses-De-Veret.h8280701.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAraches-La-Frasse-Hotels-Madame-Vacances-Residence-Les-Terrasses-De-Veret.h8280701.Hotel-Information) ## About the area Located in Flaine, Madame Vacances Résidence Les Terrasses de Veret is in the mountains. Flaine Ski Resort and Chamonix - Planpraz Ski Lift are worth checking out if an activity is on the agenda. Les Thermes de Saint-Gervais and Crystal Museum Chamonix are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing and snowboarding, or try out other outdoor activities such as snowshoeing. [Visit our Flaine travel guide](https://www.expedia.co.uk/Flaine.dx500450) [View more Residences in Flaine](https://www.expedia.co.uk/Flaine-Residences.d500450-aaResidences.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.00748%2C6.69059&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RzTe9vG4XcKJhGGLCA0NBGkQxhs=) Flaine-Foret, Araches-la-Frasse, Haute-Savoie, 74300 ### What's nearby - Flaine Ski Resort - 1 min walk - 0.0 miles - Golf Flaine Les Carroz - 14 min walk - 0.8 miles - Lake Flaine - 9 min drive - 1.1 miles - Grand Massif Express Gondola - 40 min drive - 21.4 miles - Samoens Ski Resort - 52 min drive - 25.4 miles ### Getting around - Magland Station - 28 min drive - Geneva International Airport (GVA) - 79 min drive ### Restaurants - ‪Grain de Sel - ‬10 min walk - ‪Bar à Vins - ‬17 min drive - ‪La Croix de Savoie - ‬17 min drive - ‪Pizzeria Chez Lili - ‬8 min walk - ‪Le Bissac - ‬9 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Madame Vacances Résidence Les Terrasses de Veret Mountain ski retreat with indoor pool and hot tub Spend your day on the slopes, and return to Madame Vacances Résidence Les Terrasses de Veret to take a dip in an indoor pool and relax in a sauna. Madame Vacances Résidence Les Terrasses de Veret offers 30 accommodations with espresso makers and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas and includes dining tables. Accommodation at this 3-star residence has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. This Flaine residence provides wireless Internet access for a surcharge. Digital televisions are provided. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply. ## Similar properties ![Seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2250000/2246800/2246730/1537948a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pierre & Vacances Premium Flaine Les Terrasses d'Eos Araches-la-Frasse - Pool - Hot tub - Kitchen - Pet-friendly 9.0 Wonderful 129 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=2246730&PinnedHotelID=2246730&HadPinnedHotel=true®ionId=-1&adults=2) ![Appartement 4 personnes - 1 chambre - Balcon - Exposition Sud | View from room](https://images.trvl-media.com/lodging/1000000/980000/975500/975493/9b5cccb2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Résidence Pierre & Vacances Flaine La Forêt Araches-la-Frasse - Kitchen - Pet-friendly - Free WiFi - Toys/games 7.8 Good 112 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=975493&PinnedHotelID=975493&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8360000/8357200/8357153/a6fe9e76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios Araches-la-Frasse - 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Cross-country skiing nearby - Downhill skiing nearby - Ski area nearby - Ski equipment rentals nearby - Ski lessons nearby - Ski lifts nearby - Ski passes - Ski runs nearby - Ski shuttle nearby - Ski storage - Snowboarding nearby ### Pool/Spa - Hot tub - Indoor pool - Sauna ### Internet - Available in the accommodation: WiFi (EUR 20 per week) - Available in some public areas: Free WiFi ### Parking and transport - Ski shuttle nearby - Covered parking on site (EUR 69 per week) - Limited on-site parking - Wheelchair-accessible parking available ### Family friendly - Free cot ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Hob - Microwave - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - Towels provided ### Living spaces - Dining table - Fireplace in lobby - Separate sitting area ### Entertainment - 50-cm TV with digital channels ### Outdoor areas - Balcony - Terrace ### Pets - Pet friendly - Fee: EUR 7 per pet per day - Service animals exempt from fees ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Smoke-free property ### Services and conveniences - Limited-hour front desk - Luggage storage ### Location highlights - In the mountains ### Things to do - Ski passes - Ski storage - Hiking/biking trails nearby - Mountain biking nearby - Snowshoeing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 30 units - Built in 2009 ## Policies ### Check-in Check-in start time: 5:00 PM; check-in end time: 7:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 9:00 AM - 8:00 PM Front desk staffed during limited hours Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 140 at checkout ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 7 per pet, per day Service animals are welcome, and are exempt from fees Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 400 per accommodation, per stay - Cleaning deposit: EUR 205 per stay - A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for in-room wireless Internet: EUR 20 per week (rates may vary) - Covered self-parking fee: EUR 69 per week - Pet fee: EUR 7 per pet, per day - Service animals are exempt from fees - Bed sheets fee: EUR 10 per person, per stay (or guests may bring their own) - Towels fee: EUR 7 per person, per stay (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Résidence Terrasses Veret Résidence Terrasses Veret Araches-la-Frasse Résidence Terrasses Veret House Résidence Terrasses Veret House Araches-la-Frasse Madame Vacances Résidence Terrasses Veret Araches-la-Frasse Madame Vacances Résidence Les Terrasses de Veret Residence ## Frequently asked questions ### Does Madame Vacances Résidence Les Terrasses de Veret have a pool? > Yes, this property has an indoor pool. ### Is Madame Vacances Résidence Les Terrasses de Veret pet-friendly? > Yes, pets are allowed at this property. There's a fee of EUR 7 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Madame Vacances Résidence Les Terrasses de Veret? > Self-parking is available for EUR 69 per week. Limited spots are available. ### What time is check-in at Madame Vacances Résidence Les Terrasses de Veret? > Check-in start time: 5:00 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours. ### What time is check-out at Madame Vacances Résidence Les Terrasses de Veret? > Checkout is at 10:00 AM. ### Where is Madame Vacances Résidence Les Terrasses de Veret located? > Conveniently located near the ski slopes, this Flaine residence is situated in the mountains within 2 miles (3 km) of Flaine Ski Resort, Golf Flaine Les Carroz and Lake Flaine. Les Esserts Ski Lift and Lac de Gers are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Madame Vacances Résidence Les Terrasses de Veret Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 5 8 - Good 5 6 - Okay 8 4 - Poor 5 2 - Terrible 3 ### 5.8/10 Cleanliness ### 5.8/10 Staff & service ### 8.0/10 Amenities ### 5.6/10 Property conditions & facilities ### 2.0/10 Eco-friendliness ### 10/10 Excellent #### Nigel 23 Dec 2022 Liked: Cleanliness, room comfort, communication #### Mini ski break Everything was as described no complaints other than the very firm mattress on the bed settee fantastic location ##### Nigel Stayed 3 nights in Dec 2022 ### 6/10 Okay #### Sean 22 Feb 2025 Disliked: Amenities Basic, be prepared to make your own beds (linen provided but double bed’s flat sheet was too small), and clean the apartment. Limited toilet paper and no toiletries. Ski locker corridor, cold swimming pool. Good location, next to Flaine Forêt ski lifts. There is a spar and ski rental, esf ski lesson shop within 5 mins walk. ##### Sean Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### MOHAMMED 1 Mar 2025 Liked: Cleanliness, room comfort, communication #### Vacances ski en famille Bon séjour emplacement idéal ski au pieds de la résidence et cours esf devant la résidence. ##### MOHAMMED Stayed 7 nights in Feb 2025 ### 8/10 Good #### Fredrik 23 Jul 2023 Liked: Room comfort ##### Fredrik Stayed 1 night in Jul 2023 ### 10/10 Excellent #### vari 16 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication ##### vari Stayed 9 nights in Aug 2022 ### 8/10 Good #### Gordon 14 Apr 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Firstly the location is very hard to beat. With young children carrying skis and in boots took about 4 minutes to the ski school…..was really perfect. The hotel itself was overall really good, perhaps a little basic in places but hard to fault it really. For a family it worked out really nicely. The pool, sauna and jacuzzi are all great, a nice addition that the kids loved. The resort itself is not the best for nightlife or restaurants, but all you need is available at the spar just 2 minutes away so cooking for yourself is easy and inexpensive. We will be back next year. ##### Gordon Stayed 7 nights in Apr 2022 ### 4/10 Poor #### Gurjit 22 Feb 2022 Disliked: Cleanliness, room comfort #### Great location, not so great of a hotel Functional hotel, great location for ski lift, not far from the forum where all the restaurants are and amazing views but if your looking for comfort and a clean hotel then I wouldn't book this one. Building and apartments have not been maintained and has a shabby feel about it. After the initial excitement of being on holiday you start to notice the filthy doors and floors and bedding provided. No usable storage in bedrooms either. Would return to flaine but not this hotel ##### Gurjit Stayed 9 nights in Feb 2022 ### 8/10 Good #### Colin 2 Feb 2022 Liked: Amenities Good value foroney but it is very basic and you have to mop and clean the apartment before leaving which is a bit of a challenge with young kids and a transfer to catch. Also there is no clean products provided for this. ##### Colin Stayed 4 nights in Jan 2022 ### 6/10 Okay #### Andrew 15 Mar 2020 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Basic apartments in Flaine foret This building is rather tired with evidence of leaking drains on balconies and peeling paint on the concrete. The studio booked had too much space taken up by a sofa bed, although designated for 4 it was just room for 2. Check in at a weekend had a 5 hour gap when not serviced despite checking with the head office in Champery by phone, so a long wait. The staff were helpful and polite and able to help with faulty lights etc. These are not serviced apartments and diy bedmaking etcis required, cleanliness depends entirely on the previous occupants, in this case below standard. It is very convenient for the piste and access to the resort. A small supermarket and Boulangerie are close by as well as reasonably priced restaurants and bars. Skinhire is nearby too. ##### Andrew Stayed 7 nights in Mar 2020 ### 4/10 Poor #### Darren 10 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tired. limited hot water. No secure bag storage. We were a group of 6 friends who had stayed at this property 2 times previously - so we knew it was very well located for the nearest lift - literally 100m away. However, since our last stay the condition and service at this property had deteriorated significantly. This is not a full service property. You are provided with pack of linens and towels. You then make your own bed. We had a double bed but the sheets were not large enough for the bed. The bed spreads and blankets are left in the properties and, expressly on the instructions contained within the apartment, are not washed unless they are ‘dirty’ and the guests leaving are required to refill the blankets and bedspreads and replace them in the shelves in the rooms - this means that as the sheets are too narrow for a double bed you will have bedding that has been on the skin of others when you in you bed. Some might think this is fine. I prefer clean bedding that covers my whole body when I’m bed. The mattress itself was very hard and had a hard piping around the edge so that was very uncomfortable on the toes or ankles. We slept badly every night. In the living room was a sofa with a pull out single bed.The pull out bed had a very thin mattress and was so uncomfortable that our 6th person only stayed 1 night and then moved to a different hotel. The 2 worst things - no hot water at the end of the day to shower after skiing and no secure baggage storage room so no safe bag storage on last ski day. Avoid this property ##### Darren Stayed 7 nights in Feb 2020 ### 6/10 Okay #### Gary 3 Feb 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Remember to bring bed sheets & speedo's Great location, attentive reception staff. Small Pool, sauna and hot tub and Speedo's only (no shorts), Duplex number 114 was very basic and tired but ok, water hot and good pressure showers. Small lounge tv with no English channels. We were not aware that we needed to bring our own bed sheets. We were issued with mattered protectors to use as sheets which were very uncomfortable, bed pillows stained and lumpy, pillow protectors were issued but again sleep was difficult and spoiled what could have been a great place to stay. ##### Gary Stayed 4 nights in Jan 2019 ### 8/10 Good #### JEREMY 26 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### hôtel placé très prêt des pistes de ski +++ positif, en ligne avec mes attentes, á recommander ##### JEREMY ### 2/10 Terrible #### Verified traveller 1 Feb 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible hotel and very expensive for what it was ##### Verified traveller ### 8/10 Good #### Verified traveller 26 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Hotel bien situé Hotel agréable, spacieux et bien situé ##### Verified traveller ### 6/10 Okay #### Verified traveller 23 Aug 2016 Disliked: Cleanliness, staff & service, property conditions & facilities #### Відпочинок без сервісу.. Інформація про умови проживання в готелі при бронюванні відсутня. Платити треба за все(постіль, вода, інтернет, телебачення!!!, паркінг) і ціни не малі!. Стан знищений. Після себе треба все прибрати! Виносити сміття також. Взагалом дорого і без жодного сервісу. Одне що рятувало це прекрасні краєвиди. ##### Verified traveller ### 4/10 Poor #### Stig Tore, Jessheim 28 Jul 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Møkkete, uhøflig betjening Vanskelig å finne frem, selv med GPS. Uhøflig betjening, overraskende ekstra tillegg ved ankomst 70 Euro. rommet var ikke vasket ved ankomst, ødelagte møbler, fant undertøy under seng, betjening bare løftet på skuldrene. Kommer aldri til å sette mine bein der igjen. Synd for hotellet ligger fantastisk til på toppen av fjellet. ##### Stig Tore ### 2/10 Terrible #### Verified traveller 7 Feb 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Closer to a hostel than a hotel. Bedding is not included in the room rate. Cleaning is not included in the room rate. TV is not included in the room rate. Wifi is not included in the room rate. An inventory of the room has to be taken by the guest on arrival. The toilet was heavily stained. The furniture was extremely cheap. The hotel reception is only staffed intermittently. Check-in is a paper-based system and took over an hour. ##### Verified traveller ### 4/10 Poor #### Alexander, Nottingham 5 May 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfectly functional, but the Ritz it is not! Not the most salubrious stay ever. Room was acceptably clean on arrival (just), however we gave it a once over. There were 3 adults staying in an apartment designed for 4 - it's a good job we are close friends! Check-out was like an armed forces march-out with an inspection before your deposit was returned to check for cleanliness. I'm not used to this, and thought this was meant to be a 4\* hotel with a cleaner? Woeful lack of cleaning products that we had to go out and buy. Screaming kids everywhere with parents who did not seem interested in controlling them. I appreciate this was a holiday, and I party like the best of them, but a heads-up that this was the sort of place may have persuaded me to stay elsewhere. Ridiculously designed ski lockers - chaos every morning with no benches and doors that when opened opposite each other clashed. No where to put boots on properly. ##### Alexander ### 2/10 Terrible #### Paul 8 Apr 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Cheap and cheerless 6 person apartment, they are having a larrf! We struggled with three. This block was barely designed and build with people in mind, let alone skiers. Although ill designed, the operators had done little to improve matters, with new but inadequate kitchen areas, cramped dining area, toilet with no hand wash basin and inadequate clothing and food storage area, and a light bulb sticking dangerously out of a loose wall fitting at exactly head height. When we arrived after the staff had clocked out, (i.e. after 8:00pm) it was obvious the room hadn't been checked since the previous guests left. We had no linen several items of crockery had caked on food, and the provided place mats were too disgusting to use. the provided loo roles came to about 1/3 of a full roll between two loos, and we were invited to buy additional rolls (they eventually did come forward with two complete rolls). Other guests we spoke to had also had issues with cleanliness. On one day a notice appeared telling people to report such issues to staff immediately - since when was it the guests job to check their rooms on moving in? The ski locker area was also ridiculously cramped for changing with one rickety bench between 45 apartments worth of skiers. There were signs advertising offers of 20% off your next visit to a Madame Vacances property. That must be the only way to get people to even consider coming back, well not us! ##### Paul ### 6/10 Okay #### Jackie 23 Feb 2015 Liked: Cleanliness Disliked: Room comfort ##### Jackie ### 4/10 Poor #### Scrubbs, Strangeways 24 Dec 2014 Disliked: Cleanliness, property conditions & facilities, room comfort #### Good location but not a nice experience. It's a surprise to be asked if you would like sheets on the beds. You get these for free in prison. Allow a few hours to make the room habitable. We got parole after a few days so were happy to leave! ##### Scrubbs ### 6/10 Okay #### J'aime la montagne, Haute marne 27 Aug 2014 Disliked: Cleanliness, room comfort #### Hôtel simple, hôtel au bout du monde Pas de soucis pour récupérer sa caution, ménage bof ,surtout sanitaire, attention au distance donner par rapport a un village vérifier bien sur internet ou se trouve l'hôtel, 40 minutes de route de montagne pour être dans la vallée et pour avoir des magasins ou villes ##### J'aime la montagne ### 6/10 Okay #### nicolas, belgique 10 Aug 2014 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Un bon minimum syndical Grâce aux réductions de dernière minute nous avons bénéficié d'un bon rapport qualité/prix. La chambre est assez fonctionnelle, malgré la cuisine réduite, et propre. La piscine honnête. Le centre de la station (très chouette en été pour les enfants) est plutôt facile à joindre grâce à l’ascenseur public. Pourtant l'ensemble des prestations reste chiche. Réception ouverte avec parcimonie, suppléments nombreux, quelques objets vétustes... Très bien si vous n'attendez pas une grande qualité de services. nb: travaux à côté de la résidence non signalés à l'avance. ##### nicolas ### 6/10 Okay #### R1, Chevreuse 7 Aug 2014 Disliked: Cleanliness, staff & service, room comfort #### ce n'est pas un hotel c'est une résidence et pas un hotel. il est necessaire d'apporter son linge de maison ce que nous n'avions pas clairement compris. Egalement le menage est à faire avant le départ. Point positif bien situé. ##### R1 ### 10/10 Excellent #### Stephane, Cannes 3 Aug 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### quoi de plus Résidence propre et personnel agréable , serviable. Calme avec vue sur la montagne. 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