Title: Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Altezza Arc 1800 Hotel & Spa - ex Mercure Family ski hotel with full-service spa ![Indoor pool, open 9:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/e6c0742d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden views, open daily](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/7e788bf3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, French cuisine](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/f47a1342.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and dinner served, French cuisine](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/0f4261c0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), body treatments, aromatherapy](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/3415c6ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Altezza Arc 1800 Hotel & Spa - ex Mercure is on a golf course, with easy slope access. Guests can book a sports massage at the NUXE spa, enjoy French dishes at Le Jardin Alpin, or visit the arcade room and library. High-speed WiFi keeps everyone connected. 9.2 Wonderful ## Popular amenities - Bar - Pool - Hot tub - Parking available - Room service - Spa ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=24240812&PinnedHotelID=24240812&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/1df7d3f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 2 reviews ### Highlights Balcony Soundproofed Heating Free cots/infant beds Fridge Flat-screen TV Premium bedding Separate bedroom - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/51146e8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.6 Exceptional 7 reviews ### Highlights Balcony Soundproofed Heating Free cots/infant beds Fridge Flat-screen TV Premium bedding Separate bedroom - 344 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/bc9235b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Free cots/infant beds Fridge Flat-screen TV Premium bedding Separate bedroom - 484 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/25000000/24250000/24240900/24240812/d9d7dcf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Free cots/infant beds Fridge Flat-screen TV Premium bedding Separate bedroom - 592 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBourg-Saint-Maurice-Hotels-Hotel-Mercure-Les-Arcs-1800.h24240812.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBourg-Saint-Maurice-Hotels-Hotel-Mercure-Les-Arcs-1800.h24240812.Hotel-Information) ## About the area Located in Bourg-Saint-Maurice, Altezza Arc 1800 Hotel & Spa - ex Mercure is next to a golf course and near a boardwalk. Les Arcs and Villards (Les Arcs 1800) Ski Lift are worth checking out if an activity is on the agenda. Travelling with kids? Consider Evolution 2 and Montchavin-les-Coches Ice Rink. Take in the nearby slopes with skiing lessons and ski runs, or try out other outdoor activities such as sledging and snowshoeing. [Visit our Arc-1800 travel guide](https://www.expedia.co.uk/Arc-1800.dx6024802) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.56773%2C6.77594&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_b12IuTu0zY_3PDC-4gSJ_9fiLA=) Village de Charmettoger, Bourg-Saint-Maurice, 73700 ### What's nearby - Les Arcs - 2 min walk - 0.1 miles - Villards (Les Arcs 1800) Ski Lift - 8 min walk - 0.5 miles - Peisey-Vallandry Ski Field - 16 min walk - 0.9 miles - Peisey-Vallandry Ski Resort - 4 min drive - 1.4 miles - Coches Ski Lift - 14 min drive - 5.6 miles ### Getting around - Landry Station - 24 min drive - Geneva International Airport (GVA) - 149 min drive ### Restaurants - ‪La Folie Douce - Les Arcs - ‬13 min walk - ‪Voga Goga - ‬15 min walk - ‪Chez Boubou - ‬12 min walk - ‪Miam Corner - ‬9 min walk - ‪Chalet Grillette - ‬19 min walk ## About this property ### Altezza Arc 1800 Hotel & Spa - ex Mercure Upscale eco-certified hotel near Les Arcs Villards (Les Arcs 1800) Ski Lift is located near Altezza Arc 1800 Hotel & Spa - ex Mercure, which provides an adjacent golf course, a terrace and a coffee shop/cafe. Hit the slopes at this hotel, offering downhill skiing, cross-country skiing and ski passes. Indulge in Ayurvedic treatments, aromatherapy and a facial at Nuxe, the on-site spa. The on-site French cuisine restaurant, Le Jardin Alpin, offers breakfast, dinner and children's meals. Enjoy the gym, as well as activities, such as ziplining, archery and snowboarding. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a playground and an arcade/games room. You'll also enjoy the following perks during your stay: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - An electric car charging station, a front desk safe and a banquet hall - Massage treatment rooms, a lift and a computer station Room features All 80 rooms have comforts such as premium bedding, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Highchairs, baby baths and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with free toiletries and hairdryers - Flat-screen TVs with premium channels - Wardrobes/cupboards, balconies and fridges ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/20000000/19500000/19497600/19497542/dd6cca3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ILY Hôtels & Spa la Rosière Montvalezan - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 86 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=19497542&PinnedHotelID=19497542&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, body treatments](https://images.trvl-media.com/lodging/88000000/87730000/87723800/87723726/8512a40d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Cachette - Friendly Hotel Bourg-Saint-Maurice - Spa - Pet-friendly - Free WiFi - Restaurant 8.8 Excellent 13 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=87723726&PinnedHotelID=87723726&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/2000000/1290000/1281700/1281645/c0e848bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pierre & Vacances Premium Arc 1950 Le Village Bourg-Saint-Maurice - Pool - Hot tub - Kitchen - Pet-friendly 9.0 Wonderful 210 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1281645&PinnedHotelID=1281645&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/37000000/36480000/36476700/36476660/1213afdb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Base Camp Lodge - Bourg Saint Maurice Bourg-Saint-Maurice - Pet-friendly - Free WiFi - Restaurant - Gym 8.6 Excellent 317 reviews £67 includes taxes & fees 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=36476660&PinnedHotelID=36476660&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1880000/1871400/1871340/cb8d9cbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arcadien Hôtel & Spa Bourg-Saint-Maurice - Hot tub - Spa - Pet-friendly - Free WiFi 8.4 Very good 76 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1871340&PinnedHotelID=1871340&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/36000000/35520000/35511900/35511899/6cfb57af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ecrin Blanc Resort Courchevel Courchevel - Pool - Hot tub - Breakfast included - All-inclusive 8.8 Excellent 123 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=35511899&PinnedHotelID=35511899&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100720000/100719800/100719768/50d3157d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostellerie du petit Saint Bernard Bourg-Saint-Maurice - Free WiFi - Restaurant - Breakfast available - Bar 9.0 Wonderful 30 reviews £81 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=100719768&PinnedHotelID=100719768&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/7000000/6680000/6672600/6672565/972961f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aiguille Grive Chalets Hôtel Bourg-Saint-Maurice - Spa - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=6672565&PinnedHotelID=6672565&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, soundproofing, free cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/13000000/12230000/12225200/12225154/660d82a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Eden by Odalys Bourg-Saint-Maurice - Pool - Dryer - Pet-friendly - Free WiFi 9.0 Wonderful 73 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=12225154&PinnedHotelID=12225154&HadPinnedHotel=true®ionId=-1&adults=2) ![55-cm Smart TV with satellite channels, pay films, streaming services](https://images.trvl-media.com/lodging/113000000/112020000/112016800/112016773/98c1a8da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanderful Life Les Arcs Refuge de Luxe Bourg-Saint-Maurice - Spa - Pet-friendly - Parking included - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=112016773&PinnedHotelID=112016773&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Return airport shuttle (surcharge) - Secured, covered parking on site (EUR 30 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 10 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Le Jardin Alpin - Les Allobroges ### Things to do - 18-hole adjacent golf course - 2 hot tubs - Arcade/game room - Archery - Billiards/pool table - Cross-country skiing - Downhill skiing - Full-service spa - Golf caddies - Golf carts - Golf clubs/equipment - Gym - Hiking/biking trails - Indoor pool - Library - Playground - Ropes course - Sauna - Ski equipment rentals - Ski passes - Ski storage - Snow sports gear - Snowboarding - Steam room - TV in common areas - Ziplining ### Family friendly - Arcade/game room - Baby bath - High chair - In-room cot - In-room refrigerator - Indoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,691 square feet of conference space - 5 meeting rooms - Business centre - Computer station ### Outdoors - In the mountains - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Ayurvedic treatments - Couples treatment rooms - Facials - Spa open daily - Sports massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (120 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (120 centimetre high) - Wheelchair-accessible restaurant ### More - At least 80% lighting from LEDs - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium channels ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Limited room service - Refrigerator ### More - Cleaning products are eco-friendly - Desk - Energy-saving switches in guestrooms - Heating - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in time starts at 5 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 26 April to 2 July: - Swimming pool ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 10 for children - Covered self-parking fee: EUR 30 per night - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, ANCV Cheques-vacances and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 9:00 AM to 8:00 PM Parking height restrictions apply ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice Mercure Arcs 1800 Bourg-Saint-Maurice Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel Mercure Arcs 1800 Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice Hotel Hôtel Mercure Les Arcs 1800 Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice Hôtel Mercure Arcs 1800 ## Frequently asked questions ### Does Altezza Arc 1800 Hotel & Spa - ex Mercure have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM to 8:00 PM. The swimming pool is closed seasonally each year from April 26 until July 2. ### Is Altezza Arc 1800 Hotel & Spa - ex Mercure pet-friendly? > Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure allows pets (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. ### How much is parking at Altezza Arc 1800 Hotel & Spa - ex Mercure? > Self-parking is available for EUR 30 per night. Limited spots are available. ### What time is check-in at Altezza Arc 1800 Hotel & Spa - ex Mercure? > Check-in begins at 5 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Altezza Arc 1800 Hotel & Spa - ex Mercure? > Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability). ### Does Altezza Arc 1800 Hotel & Spa - ex Mercure provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Altezza Arc 1800 Hotel & Spa - ex Mercure located? > Located near the slopes, this Bourg-Saint-Maurice hotel is situated in the mountains, within a 5-minute walk of Charmettoger Ski Lift and Les Arcs, and is convenient for winter sports, such as skiing lessons and snowshoeing. Villards (Les Arcs 1800) Ski Lift and Transarc Gondola are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 62 8 - Good 21 6 - Okay 9 4 - Poor 1 2 - Terrible 0 ### 10/10 Excellent #### Sean 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay! Best Hugo spritz ##### Sean Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Louise 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning Beautiful hotel , super friendly staff and gorgeous location ![](https://a.travel-assets.com/ugc/hotel-reviews/2EEDF4C9F8D7BA2E8AF6F5C47FE06244EE0F72F51739478579973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Louise Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Nikola 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Really lovely hotel high up on the slopes.. nice room .. reception.. bar ..restaurant and super service ![](https://a.travel-assets.com/ugc/hotel-reviews/B9FE57F6B9256D9E46007A9706F03CA6CED0DC0F1739691976180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nikola Stayed 1 night in Feb 2025 ### 6/10 Okay #### Isma 10 Aug 2025 Liked: Cleanliness Disliked: Staff & service The hotel could use some improvements in refreshments, and while the services are acceptable, there is an excessive level of informality during interactions that does not align with a four-star standard. ##### Isma Stayed 3 nights in Aug 2025 ### 8/10 Good #### Georgios 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good facilities, nice for kids. Tricky to get to the ski school for kids. ##### Georgios Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Thomas 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and location. All staff were really friendly and very helpful. Thank you. ##### Thomas Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### christophe 12 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Family vacations ##### christophe Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Gemma 18 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couple Ski Trip Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again. ##### Gemma Stayed 4 nights in Mar 2024 ### 8/10 Good #### Ruben 25 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its a good property, a bit pricey for what it is ##### Ruben Stayed 3 nights in Jan 2024 ### 8/10 Good #### Mark 8 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out. ##### Mark Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Simon 3 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay! ##### Simon Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Johanna Rosen 5 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very serviceminded staff in reception. Breakfast was outstanding. More options in restaurant for late arrivals. ##### Johanna Rosen Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Alexander 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very pleasant stay. I can certainly recommend this hotel. It has ski-in/ski-out, but it’s not pretty straight forward to find from the first attempt. There is a rental located right next to ski room which I found very convenient . Breakfast offering is decent, however I would love to see more fresh vegetable and fruits offering (there was only cherry tomatoes). There is also nice “eggs station” where chef cooks fried eggs and omelet of your choice as well as freshly cooked pancakes. However there was a “catch” maybe I didn’t see in description of the hotel, but they hold 100€ per night per person as security deposit. So in overall it cost 1000€ for 2 persons per 5 nights. Luckily I had such amount on my card, but still it could be very unpleasant surprise especially you are traveling not alone and for longer period of time. But the good thing is that it got unfrozen once you check out. So in overall solid 4 star hotel with great location. ##### Alexander Stayed 5 nights in Dec 2024 ### 4/10 Poor #### mehmet 12 Jan 2025 Disliked: Staff & service, property conditions & facilities Terrible service at the front desk. The staff at th check-in had no clue what they were doing. Lack of English language was another problem. only the gentleman who worked in the afternoons was friendly and knowledgeable. we have been told to chose a dinner time, the silly thing is you have to register for the dinner time every day after 4pm. There was no possibility getting a cup of coffee or anything else until the bar areas was opened at 4pm. of the 3 elevators, only one was working. The buffet at dinner was horrible.You could barely chew the meat, though I have to admit the servers were very friendly. Ultimately,we were so unsatisfied that we decided to leave 2 day earlier than initially booked. Not worth the money. ##### mehmet Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Søren Kristen 20 Jul 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Close but yet so far. Nice hotel woth excellent view. A nice area for spa experience but quite limited with only one hour open pool for kids. The food at the restaurant was good but our waiter got 2 dishes wrong, and the beef in the kids burgers were under cooked even though we asked for well done. ( note that er did not complain about the beefs as we had already complained twice and the mood was deteriorating fast) There was a quite nice bar with a really good bartender - ex had 5 types of peber for drinks! We went there a tuesday and apperently there were a party with loud music at the bar. I went to investigate and found to staff members playing pool, smoking, drinking snd listening to loud music. After a request they quickly turned it the music down. There was another party ending around 3 but from a room and I think that was within expectations. ##### Søren Kristen Stayed 1 night in Jul 2024 ### 8/10 Good #### Mohamed 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Séjour en famille très agréable, le service de qualité et le personnels super! Merci. ##### Mohamed Stayed 2 nights in Aug 2025 ### 8/10 Good #### Nele 26 Aug 2025 Liked: Cleanliness, staff & service ##### Nele Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### STEFANO 20 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Piaciuto: Camera spaziosa, pulita e dotata di ogni comfort. Lenzuola, asciugamani e accappatoi di alta qualità, ciabatte, macchina caffè Nespresso a disposizione, prese corrente ovunque, cassaforte, frigorifero, Wi-Fi in camera disponibile e funzionante. Accesso gratuito in piscina, 2 vasche idromassaggio e sauna. Al nostro arrivo ci hanno omaggiato di borracce per l’acqua e distributore a disposizione. Colazione a buffet molto fornita con addetto alla preparazione della uova e crepa. Cena veramente ottima e complimenti allo chef. Da migliorare cuscini scomodi e più attenzione al rifacimento dei letti (presenza di pieghe fastidiose). Camerieri e addetti alla reception gentili e disponibili tranne una. Tempi lunghi di attesa alla cena (media attesa per 3 portate un’ora e mezza). Canali tv italiani praticamente assenti. La palestra ha a disposizione solo tapis roulants. Parcheggio esterno gratuito sempre pieno. ##### STEFANO Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Nicolas 14 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities le checkin est un peu tard et le check out un peu tôt ##### Nicolas Stayed 1 night in Jul 2025 ### 8/10 Good #### Robert 7 Jul 2025 ##### Robert Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Marine 4 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Marine Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Carl 1 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carl Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Catherine 11 Jan 2025 ##### Catherine Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Ludivine 1 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Ludivine Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Daniela 2 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel! Incrível local e equipe de atendimento. Recomendo o hotel e staff! ##### Daniela Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Pierre & Vacances Residence Les Constellations](https://www.expedia.co.uk/La-Plagne-Tarentaise-Hotels-Pierre-Vacances-Residence-Les-Constellations.h976515.Hotel-Information) > > [Résidence Club MMV l'Altaviva](https://www.expedia.co.uk/Tignes-Hotels-Residence-Club-MMV-LAltaviva.h23173276.Hotel-Information) > > [Araucaria Hotel & Spa](https://www.expedia.co.uk/La-Plagne-Tarentaise-Hotels-Araucaria-Hotel-Spa.h1680001.Hotel-Information) > > [Pierre & Vacances Premium Arc 1950 Le Village](https://www.expedia.co.uk/Bourg-Saint-Maurice-Hotels-Pierre-Vacances-Premium-Arc-1950-Le-Village.h1281645.Hotel-Information) > > [Hôtel Club MMV Plagne 2000](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Club-MMV-Plagne-2000.h53308982.Hotel-Information) > > [Belambra Clubs Avoriaz - Les Cimes du Soleil](https://www.expedia.co.uk/Morzine-Hotels-BELAMBRA-AVORIAZ-LES-CIMES-DU-SOLEIL.h46117474.Hotel-Information) > > [Madame Vacances Résidence Les Terrasses de Veret](https://www.expedia.co.uk/Araches-La-Frasse-Hotels-Madame-Vacances-Residence-Les-Terrasses-De-Veret.h8280701.Hotel-Information) > > [Pierre & Vacances Residence le Belmont](https://www.expedia.co.uk/Bourg-Saint-Maurice-Hotels-Pierre-Vacances-Residence-Le-Belmont.h1311513.Hotel-Information) > > [Résidence Pierre et Vacances Premium Flaine Les Terrasses d'Hélios](https://www.expedia.co.uk/Araches-La-Frasse-Hotels-Residence-Pierre-Et-Vacances-Premium-Flaine-Les-Terrasses-DHelios.h8357153.Hotel-Information) > > [CGH Résidence boutique le Lodge des Neiges](https://www.expedia.co.uk/Tignes-Hotels-CGH-RAsidences-Le-Lodge-Des-Neiges.h48265051.Hotel-Information) > > [Résidence Club MMV Les Clarines](https://www.expedia.co.uk/Les-Deux-Alpes-Hotels-Residence-Club-MMV-Les-Clarines.h64707405.Hotel-Information) > > [Chalet des Neiges - LA SOURCE DES ARCS](https://www.expedia.co.uk/Bourg-Saint-Maurice-Hotels-Chalet-Des-Neiges-LA-SOURCE-DES-ARCS.h11560928.Hotel-Information) > > [Belambra Clubs Tignes - Val Claret](https://www.expedia.co.uk/Tignes-Hotels-Belambra-Clubs-Tignes-Val-Claret.h69942235.Hotel-Information) > > [Hôtel Club mmv Altitude Arc 2000](https://www.expedia.co.uk/Bourg-Saint-Maurice-Hotels-Hotel-Club-Mmv-Altitude-Arc-2000.h4258381.Hotel-Information) > > [Résidence Pierre & Vacances Premium L'Amara](https://www.expedia.co.uk/Morzine-Hotels-Residence-Pierre-Vacances-Premium-LAmara.h5445898.Hotel-Information) > > [Pierre & Vacances Premium Flaine Les Terrasses d'Eos](https://www.expedia.co.uk/Araches-La-Frasse-Hotels-Pierre-Vacances-Premium-Flaine-Les-Terrasses-DEos.h2246730.Hotel-Information) > > [Belambra Clubs Arc 2000 - L'Aiguille Rouge](https://www.expedia.co.uk/Bourg-Saint-Maurice-Hotels-Club-Belambra-LAiguille-Rouge.h2475638.Hotel-Information) > > [Résidences Village Montana by Les Etincelles](https://www.expedia.co.uk/Tignes-Hotels-Residence-Village-Montana.h1231154.Hotel-Information) > > [MGM Hôtels & Résidences – Hôtel Alpen Lodge](https://www.expedia.co.uk/Montvalezan-Hotels-Hotel-Alpen-Lodge.h48743836.Hotel-Information) > > [Hôtel Les 2 Alpes L'Orée Des Pistes](https://www.expedia.co.uk/Les-Deux-Alpes-Hotels-Belambra-Clubs-Les-2-Deux-Alpes-Hotel-Loree-Des-Pistes.h2496205.Hotel-Information) > > [Hôtel Tignes Le Diva](https://www.expedia.co.uk/Tignes-Hotels-Belambra-Clubs-Tignes-Le-Diva.h2945102.Hotel-Information) > > [Résidence Odalys Front de Neige](https://www.expedia.co.uk/La-Plagne-Tarentaise-Hotels-Residence-Prestige-Odalys-Front-De-Neige.h16508172.Hotel-Information) > > [Hôtel La Chaudanne](https://www.expedia.co.uk/Les-Allues-Hotels-Hotel-La-Chaudanne.h17502302.Hotel-Information) > > [Hôtel VoulezVous by Les Etincelles](https://www.expedia.co.uk/Tignes-Hotels-Hotel-VoulezVous-Tignes-Le-Lac.h69946417.Hotel-Information) > > [Village vacances Le Chablais](https://www.expedia.co.uk/Morzine-Hotels-Village-Vacances-Le-Chablais.h33413007.Hotel-Information) > > [Résidence Nemea Le Hameau](https://www.expedia.co.uk/Les-Deux-Alpes-Hotels-Residence-Nemea-Le-Hameau.h59444993.Hotel-Information) > > [CGH Résidences & Spas Le Kalinda](https://www.expedia.co.uk/Tignes-Hotels-CGH-Residences-Spas-Le-Kalinda.h6666758.Hotel-Information) > > [Belambra Clubs Résidence Les Menuires - Le Hameau Des Airelles](https://www.expedia.co.uk/Les-Belleville-Hotels-Belambra-Clubs-Les-Menuires-Residence-Le-Hameau-Des-Airelles.h1309050.Hotel-Information) > > [Hôtel Club mmv Les Mélèzes Arc 2000](https://www.expedia.co.uk/Bourg-Saint-Maurice-Hotels-Hotel-Club-Mmv-Les-Melezes-Arc-2000.h4276833.Hotel-Information)