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Reviews of Las Adelfas

3 out of 5
Las Adelfas
Avenida de Francia 16-18, Tías, Lanzarote

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 189 reviews" "
Rating 8 - Good. 72 out of 189 reviews" "
Rating 6 - Okay. 21 out of 189 reviews" "
Rating 4 - Poor. 4 out of 189 reviews" "
Rating 2 - Terrible. 3 out of 189 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Liviu

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

grant

Liked: Cleanliness, property conditions & facilities
Nice and easy going place to stay
Stayed 11 nights in May 2023
Response from Alison/Reception on 21 May 2023
Thank you for rating us.kind regards.Alison

8/10 Good

Susan

Stayed 8 nights in May 2023
Response from Alison/Reception on 21 May 2023
thank you for rating us.kind regards.alison

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness
Stayed 7 nights in Apr 2023
Response from Alison/Reception on 9 May 2023
Dear Guest,Thank you for rating us high.We hope you had a lovely time at Adelfas.Kind regards.Alison.

8/10 Good

DEREK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The settee in the dining living room was a bit shabby.
Stayed 7 nights in Mar 2023
Response from Reception on 24 Mar 2023
DearWe have already arranged the sofa.Kind regards

10/10 Excellent

Una

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2022
Response from Alison/Reception on 11 Jan 2023
Thank you for your opinion.Kind regards.Alison.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2022
Response from Alison/Reception on 10 Aug 2022
Thank you for your score. Kind regards. Alison.

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, room comfort
Family holiday
Really enjoyable week. Clean comfy apartment and lovely pool which kids enjoyed Lovely pool bar/restaurant with very friendly staff and all enjoyed poolside Bingo on Wednesday
Stayed 7 nights in Jun 2022
Response from Alison/Reception on 12 Jun 2022
Dear Guest, Thank you so much for your review. We will pass your comments on to the bar staff as well. Kind regards. Alison.

10/10 Excellent

marcus conor

Liked: Cleanliness, room comfort
Stayed 8 nights in May 2022
Response from alison on 18 May 2022
Thank you so much for your review. Kind regards. Alison.

8/10 Good

Verified traveller

Liked: Cleanliness
Good accommodation with access to everything
Good accommodation overall with basic self catering Equipment offered. Unfortunately we were appointed a ground floor 1 bed apartment on the shaded side of the complex with a tiny terrace and due to the constant breeze hardly used it. The apartment was very clean on arrival with a change of linen and towels on day four of 7 which was unexpected. Unfortunately the bed linen did not fit the beds ( single size) and the pillows were very uncomfortable, overall very poor quality with no mattress or pillow protectors so quite unhygienic considering how much they are used! One other negative the sound quality of each apartment is very poor. We heard snoring from next door, chairs being pushed in and out on the floors (all tiled) above and next door and people talking through the walls. The bar was very good with reasonable prices and friendly staff. The location is excellent with a short walk to good supermarkets, restaurants and the beach. We have self catered many times overseas so I would say this is a true review of what is on offer here. I doubt if we will stay again.
Stayed 7 nights in Feb 2022
Response from alison on 20 Mar 2022
Dear Guest, Thank you for your review and all your comments are noted. Kind regards. Alison.

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & well maintained, central location, plenty of off road parking. The staff are efficient and welcoming.
Stayed 7 nights in Dec 2021
Response from Alison/Reception on 27 Dec 2021
Thank you Angela for your comments. We hope to see you again. KInd regards. Alison.

10/10 Excellent

CLIFFORD

Liked: Cleanliness, room comfort
Holiday 13th to 20th November
Excellent stay very nice apartments and reception very helpful and excellent facilities
Stayed 7 nights in Nov 2021
Response from Alison/Reception on 23 Nov 2021
Hi Clifford, Thank you so much for your review and your comments. We hope that you will come back and see us again. Kind regards. Alison.

10/10 Excellent

Paul f

Liked: Cleanliness, room comfort
Short stay
Short but pleasant stay, clean and well equipped apartment 👌.
Pool view
Stayed 2 nights in Dec 2020
Response from Alison/Reception on 22 Dec 2020
Hi Paul, Thank you so much for your review, and taking the lovely photo! Hope to see you again next year. Kind regards. Alison.

2/10 Terrible

Claire

Travelled with family
Disliked: Room comfort
Never again
Very uncomfortable beds, caused us to have pins and needles and dead arms every night, ants all over the apartment, killed a few baby cockroaches that was making a low pitch buzzing/humming noise through the nights, restaurant and laundry facility closed with no mention on the website, had to ask on numerous occasions for clean bedding and towels finally got some on our fifth day, wouldn't have booked if i knew everything was closed and there was no one ever in reception, couldn't even hand the keys to anyone! Also on arrival there was blood splattered on the dresser in the main bedroom! Disgusting
Stayed 7 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Mar 2020
Response from Alison/reception on 17 Mar 2020
Dear Guest, Thank you for your review of Las Adelfas. Kind regards. Alison.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2020
Response from Alison/Reception on 17 Mar 2020
Dear Guest, Thank you for your review of Las Adelfas. Kind regards. Alison.

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from alison on 12 Mar 2020
Thank you for your review of Las Adelfas. Kind regards. Alison

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant holiday
These apartments are home from home. Staff really friendly and hard working. Had a brilliant time and will return.
Stayed 10 nights in Feb 2020
Response from Alison/Reception on 8 Mar 2020
Dear Jonathan, Thank you so much for your review and comments of Las Adelfas. We hope that you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020
Response from Alison/Reception on 4 Mar 2020
Dear Guest, Thank you for your review of Las Adelfas. Kind regards. Alison.

8/10 Good

Erika, London, UK

Travelled with family
Liked: Cleanliness, amenities
Clean, quiet propriety. Receptionists great, everywhere English speakers. Every second day the cleaners would clean and change sheets and towels, a lots of towels in the rooms. The pool was not heated but that didnt stop us to use it in the middle of feb. Temperature was between 20-25 celsius outside, no rain at all but strong winds. The kitchen was equipped with everything even dishes, they provided with washing up liquid and sponge. They had washing machine in the back of the property and dryer that costed upto 5 euros to use them. They had a towel rent service and they offered bottles water in the reception 5l- 2,1 euro. The island doenst have drinkable tap water even though we used tap water for coffee and tea and cooking. I would recommend this property.
Stayed 6 nights in Feb 2020
Response from Alison/Reception on 16 Feb 2020
Dear Erika, Thank you so very much for your lovely review and comments about Las Adelfas. We are so pleased that you enjoyed your holiday, and we hope that you will come back to see us again! Kind regards. Alison.

6/10 Okay

Caroline

Disappointing
Only average rooms cleaned only every 3 days towels only changed every 3 days bed linen not changed whatsoever sofa not in great condition and ants in one of bedrooms not a great experience
Stayed 5 nights in Jan 2020
Response from Alison. on 2 Feb 2020
Dear Caroline, We are sorry that you found your stay in Las Adelfas disappointing. According to our cleaning schedule, the towels are changed every 3 days and the cleaning service is on the 3rd day as well. There is no linen change for stays less than 7 days. We apologise for ants in one of the bedrooms. We wish you had reported these things to the reception, and then we could have addressed the problem. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great stay lovely area amazing stay well done
Stayed 6 nights in Jun 2016
Response from Alison on 2 Feb 2020
Dear Guest, Thank you so much for your review and comments about Las Adelfas. We hope that you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great for Puerto Del Carmen. The food at the pool bar/restaurant was lovely and the staff are very friendly in there.
Stayed 7 nights in Dec 2019
Response from Alison on 6 Jan 2020
Dear Guest, Thank you so much for your review and comments about Las Adelfas. We will pass on your comments to the bar and restaurant. We hope that you will visit us again in the future. Kind regards. Alison.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Run by lovely people that can not do enough to help you. Very central location with easy access to bars, restaurants and the beach. There was nothing to dislike
Stayed 7 nights in Dec 2019
Response from Alison on 6 Jan 2020
Dear Guest, Thank you so much for your lovely comments and review about Las Adelfas. We hope that you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean tidy and quite modern. easy.Within easy access to shops and bus stops.
Stayed 7 nights in Nov 2019
Response from Reception on 15 Dec 2019
Dear Guest, Thank you very much for your review and your comments about Las Adelfas. We hope that you will come back and visit us. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Visited in December as a couple. Very clean apartments with water & a carton of milk in the fridge on arrival. Apartment was spotless when we arrived, aloud us to check in earlier than usual (thankyou). Only a short walk away from anything, not far at all. The only thing I would say is, it’s a very quiet complex, it isn’t a problem but just stating. Also, when other rooms move furniture or place chairs down they screech and can hear so loudly I would recommend adding chair pads to each of the legs therefore a little quieter when moving in the rooms. Rooms was cleaned very regularly within the week. Would I visit again here? YES.
Stayed 7 nights in Dec 2019
Response from Reception on 11 Dec 2019
Dear Guest, Thank you so much for your comments and review of Las Adelfas. We hope that you will come back and visit us again! Kind regards. Alison.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Reception on 10 Dec 2019
Thank you for your review and score of Las Adelfas. Kind regards. Alison.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Oct 2019
Response from Alison Reception on 11 Nov 2019
Dear Guest, Thank you for your review of Las Adelfas. We hope that you will return and visit us again in the future. Kind regards. Alison.

10/10 Excellent

Paul f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to visit, staff helpful and friendly. Good amenities.
Stayed 6 nights in Nov 2019
Response from Alison Reception on 11 Nov 2019
Dear Paul, Thank you for your review and lovely comments about Las Adelfas. Love the photo! Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice for a 9 night break. Stayed in apartment 222. Reception very helpful, and Tony and his team great with meals and entertainment.
Stayed 9 nights in Oct 2019
Response from Alison Reception on 22 Oct 2019
Dear guest, Thank you so much for your review and comments about Las Adelfas. We will pass on your lovely words to Tony and his team. Hope you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Alison/Reception on 12 Sept 2019
Thank you for your review score of Las Adelfas. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was spotless as was the pool. Staff were extremely friendly and helpful.
Stayed 14 nights in Aug 2019
Response from Alison on 4 Sept 2019
Dear Guest, Thank you for your lovely words about Las Adelfas. We hope that you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely weeks stay. The staff at reception and at the bar and restaurant could not be more accommodating and friendly . The food was great , all home cooked . The was bingo , quizzes and karaoke at night time night time which was good fun . The pool area was great and you could always get a sun bed . It’s a five minute walk away from the new town , which went on for a least a 30 minute walk to the old town . Lots of lovely places to eat and drink. Plenty of shops and entertainment . Close to beaches and the apartments were like home from home . Cooker, ironing board , iron, fridge, toaster and kettle. Comfy beds and apartments with pool view. Thanks again to Tony and his family and staff for making our holiday stay at this hotel one of our best experiences . You all work so hard to please each and everyone of your customers 😊😊.
Stayed 7 nights in Aug 2019
Response from Alison/Reception on 22 Aug 2019
Dear Guest, Thank you so much for your wonderful review and lovely comments about Las Adelfas. We are all so pleased that you had a wonderful time, and we do hope that you will come back and see us all again! :) We will pass on your lovely words to Tony, Bina, Jo and team. Kind regards. Alison.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean , cleaned regularly.. Really helpful front of house.. Brilliantly run pool bar and food for all... A lot to be said of a family business..👍👍👍👍
Stayed 14 nights in Jul 2019
Response from Alison/Reception on 22 Aug 2019
Dear Guest, Thank you very much for your review and lovely words about Las Adelfas. We do hope you will come back and see us again! Kind regards. Alison.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Holiday
Absolutely fantastic holiday with my Husband and 3 kids. Only supposed to be staying for 10 days, ended up staying another 5. Staff are amazing and always happy to help. Food and drink at the apartments was really good to. Really clean and well kept. Gutted we had to come home. Would highly recommend.
Stayed 5 nights in Jul 2019
Response from Alison/Reception on 8 Aug 2019
Dear Louise, Thank you so much for your review and comments about Las Adelfas. We are so pleased you had a fantastic time and we hope that you will come back and see us all again! Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I have just returned from one week holiday at Las Adelfas- we couldn’t rate it highly enough if you have a young family it is ideal - thank you Las Adelfas and see you next year
Stayed 5 nights in Jul 2019
Response from Alison/Reception on 28 Jul 2019
Dear Guests, Thank you so much for your wonderful review and comments about Las Adelfas. We are so pleased that you enjoyed your holiday with us, and we hope to see you again next year! Kind regards. Alison.

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy going and no hassle. Cheap and cheerful within everything you need at your doorstep.
Stayed 5 nights in Jul 2019
Response from Alison on 8 Jul 2019
Dear Annie, Thank you very much for your comments about Las Adelfas. We hope that you will come back and see us. Kind regards. Alison.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend small and friendly will be going back
Stayed 7 nights in May 2019
Response from Roger on 5 Jun 2019
Thanks for your kind comments! we are happy if you are happy!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, accommodation was clean and well equipped.
Stayed 7 nights in May 2019
Response from Roger on 5 Jun 2019
Thanks for your kind review. We'd love to welcome you back very soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very nice pool. Great location. Great service. Very nice pool. Great location. Great service. Very nice pool. Great location.
Stayed 1 night in Apr 2019
Response from Alison/Reception on 30 Apr 2019
Dear Guest, Thjank you for your review and comments about Las Adelfas. We hope that you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
great apartments recently renovated and very nice, everyone was friendly.
Stayed 2 nights in Apr 2019
Response from Alison/Reception on 26 Apr 2019
Dear Dan, Thank you very much for your review and lovely comments about Las Adelfas. We hope that you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments in quiet area
Lovely apartments. Very spacious for our family of 5. As we went at Easter the pool was freezing but the kids didn't really mind. Right next to the beach and we walked to Rancho Texas theme park/zoo in about 10 minutes (although there's not really a pavement). Its on the edge of the main strip of vars and restaurants in Puerta del Carmen but it was only about a 20 minute walk or 5 euros in a taxi to the busy part.
Stayed 7 nights in Apr 2019
Response from Alison/Reception on 18 Apr 2019
Dear David, Thank you very much for your wonderful review and comments about Las Adelfas and the surrounding areas. We hope that you will come back and visit us again in the future. Kind regards. Alison.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good design layout of apartment, as well as the recent refurbishment
Stayed 14 nights in Mar 2019
Response from Alison/Reception on 31 Mar 2019
Dear Guest, Thank you very much for your review and comments about Las Adelfas. We hope that you will come back and visit us again. Kind regards. Alison.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Alison/Reception on 2 Apr 2019
Thank you for your review score of Las Adelfas. We hope to see you again in the future. Kind regards. Alison.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Alison/Reception on 10 Mar 2019
Dear Timothy, Thank you for your wonderful score of Las Adelfas. We hope that you will come back and see us again. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from arriving at reception, everything was perfect about the Las Adelfas. The reception staff were brilliant and could not be more helpfully or accommodating helping us with everything from pool towels, taxi and show bookings and local information.The apartments were spotlessly clean and well appointed, with excellent kitchen, bathroom and bedrooms and a lovely balcony overlooking the pool. A nice touch were the grocery supplies put in the room for when we arrived. The pool bar was very good as was the food there and in the evening restaurant on site.
Stayed 6 nights in Feb 2019
Response from Valentina Rodriguez on 21 Feb 2019
Thank you very much for your amazing review. It was our pleasure to help you during your holidays Best Regards Valentina

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2019
Response from Valentina Rodriguez on 3 Apr 2019
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff absolutely amazing - apartments very clean modern & comfortable 100%
Stayed 7 nights in Dec 2018
Response from Alison/Reception on 9 Jan 2019
Dear Guest, Thank you for your lovely comments about Las Adelfas. We hope to see you again in the future. Kind regards. Alison.

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful The service at the pool bar and Club house was excellent with good food and entertainment of quiz nights bingo and a sing song
Stayed 14 nights in Nov 2018
Response from Alison/Reception on 7 Dec 2018
Dear Guest, Thank you so much for your lovely comments about Las Adelfas. We will pass on your kind words to the pool bar and Club house. We hope to see you again in the future. Kind regards. Alison.

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday
Could not find any faults great place to stay and friendly atmosphere. Location was perfect quiet area but close to all the bars and restaurants. Would definitely stay there again.
Stayed 7 nights in Oct 2018
Response from Alison/Reception on 8 Nov 2018
Dear Guest, Thank you so much for your lovely words and review of Las Adelfas. We hope to see you again soon. Kind regards. Alison.