Prestige Tent with shower | In-room safe, free WiFi, bed sheets
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Reviews of Kalyptus Luxury Camp

4 out of 5
Kalyptus Luxury Camp
douar talat inoualen, Amzough Llala Takerkoust, Lalla Takarkoust, Marrakesh-Safi

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Stayed 1 night in Apr 2024

4/10 Poor

Annie

Travelled with group
Disliked: Staff & service
First of all, the property is absolutely stunning. The views are gorgeous and the common areas are picturesque. The problem that I had was that I booked a Prestige tent with a hydromassage tub but they messaged me a week earlier to tell me that they downgraded me due to some problem with their system where they overbooked their prestige tents. They offered me a deluxe tent with free dinner instead. I looked on Expedia and their website and it said that their deluxe tents had a separate tub and shower with a rainfall showerhead, so I agreed. When I arrived, the shower was tiny with a spigot as a showerhead. It also was high up and my friend and I are about 5'4" and was too short to shower under the water unless we were all the way in the corner of the shower with our face against the wall. The water in the shower and sink are also extremely slow to drain. I addressed this issue to the nice girl at the front desk, and she called her manager or coworker who was the one that emailed me about the switch earlier. On the phone, she told me that their deluxe tents do not have separate tubs and showers and did not know why it said that online. (the tents also did not have safes or minibars that were also mentioned) I asked if i could have a partial refund since I paid extra for the prestige tent with jacuzzi, but she said I already agreed to the dinner and did not understand why I deserved anything else because "the shower works."
Stayed 2 nights in Dec 2023
Response from Head of sales on 8 Jan 2024
Dear Annie , First of all we would like to thank you for your constructive feed back and really apologise for the inconvenience , we hope we will be able to meet your expectations next time , best regards

10/10 Excellent

Aidan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing tented camp in the middle of nowhere (although road from Agadir direction was very challenging 7km off road). Tents were big and very comfortable, staff were really helpful, restaurant very good (but no alcohol), fantastic pool. Camp arranged quad biking which was expensive but a brilliant experience. One night here perfect, but wouldn’t recommend staying any longer as nothing to do and very hot in August, although the unexpected air con in the tents was a huge relief. Fab place for one night.
Stayed 1 night in Aug 2023

8/10 Good

Daniel

Stayed 1 night in Jul 2023

4/10 Poor

Alexandre

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lovely property but a bit disappointed
I really wanted to love this place. We were here with another couple and were a bit disappointed. I'll start with the positives. We were warmly greeted with a welcome drink. The property itself is absolutely gorgeous and well maintained. The pool is really nice and the rooms are super funky, clean and comfortable. They also organized a really fun camel ride in the desert which was a highlight of our trip. Now for the negatives. The bugs are terrible. Not their fault but they have done nothing to mitigate it and provide no bug spray. We got eaten alive! Luckily I had a tiny bit of bug spray we used. They could set up lamps, bug repellers, etc... We were at dinner and getting completely bombarded by mosquitos. The food was really really bad. We ordered a few salads that were inedible. You are also not allowed to bring any alcohol even your own to dinner. This is fine and we respect the culture but I think it needs to be more clear on the website. Some of the staff acted like it was a major inconvenience when we asked for things despite being the only people besides one other guest there. It was very quiet despite a rowdy promo video so don't expect a party like the solo traveler who was also staying there expected only to find out he was the only one there. I think with a few improvements this place would be great. The bugs and the food left a bad taste in our mouth.
Stayed 1 night in Jun 2023

10/10 Excellent

Iwan

Liked: Cleanliness, amenities, property conditions & facilities
An amazing place and great staff
Stayed 1 night in Aug 2022

10/10 Excellent

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour hors du temps dans un cadre magnifique !
Séjour particulièrement reposant, je dirais meme hors du temps. La décoration est soignée et fait avec beaucoup de goût … le dépaysement est total. Le buffet du matin s’est vraiment excellent avec un très large choix … le chef est une vraie perle … le buffet du soir parfait. Franchement je n’ai rien à dire sur cet établissement, j y retournerais avec un tres grand plaisir ! Le personnel tres sympa également et un patron au top.
Stayed 1 night in May 2022
Response from : on 29 Jun 2022
Merci pour cette belle recommandation espérons vous revoir trés prochainement