Search Hotels with a Bar in Lakeland - Winter Haven

"I rarely leave negative reviews, but this was without question the worst hotel experience I have ever had. From the moment we arrived, the service was unacceptable. The staff was not only unhelpful, but outright rude and, at times, offensive. We were forced to wait over an hour just to check in, and during that time it became clear that the focus of this property is pushing timeshare presentations—not providing a quality guest experience. We simply wanted a room for the night, not to be pressured into a sales pitch. When we finally got to our room—after climbing stairs because there was no elevator—we were extremely disappointed. The room was outdated, dingy, and unclean. To make matters worse, there was an exposed electrical box that appeared unsafe and certainly not up to code. The billing was just as frustrating. We were overcharged for the room and hit with an additional $40 “resort fee” that was never disclosed upfront—and for amenities we never used. This entire experience felt misleading and poorly managed from start to finish. Between the lack of transparency, the condition of the property, and the treatment by staff, I would strongly advise others to stay away from this hotel."

"I loved it!!! Best resort ever!"

"los cuartos muy limpio el personal muy amable a mi familia le gusta mucho llevo tres ańos quedándome piscina limpia lo mas que me gusta es que esta abierta desde 7 am hasta la media noche "

"Good"

"Great property!"

"I was a contact with the hotel to let them Know we are going to be late because we went to Sun &fun and end late. When we go the hotel they charge $255 Like the reservation but they gave us the room for people disability . Was terrible I felt sorry and thank God we do t have any phisical problem. We call to exchange the room and was no more room . I hear the hotel keep the good rooms for the reservation directly to the hotel. Too expensive for that room. I will no go back there . But the Women’s at the breakfast are great ! "

"When they say light breakfast, they mean light breakfast it was basically a muffin and oatmeal and an apple. The rooms are very musty your towels do not dry out so we kept having to ask for fresh towels. Pool is clean though and they do have lounge chairs there so I was able to utilize that pillows are very small. They’re like a half pillow."

"Great stay!"

"We enjoyed our stay. There for business. The set up with 2 bedrooms each with a king and small kitchen was nice set up for a 4 night stay. Hotel is nice in a good location. "